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Author Topic: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***  (Read 421538 times)
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D4RK5T4R
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September 02, 2015, 11:43:37 AM
 #2041

snip

The reason for posting this here is to highlight the problem with support and a public facing chatbox.
Do you think it looks good when a new user enters the site sees several reports of issues with the system, and then support just come along and remind people of the chat rules?
Also it was spammed twice, which is normally reserved for clearing evil links from view. I can only assume gordon was trying to hide the problem by "brushing it under the carpet", as he did not address it for another 2 further hours.

In summary, users want to see a friendly helpful team of support agents, and that is not what is on display at cex.io 99% of the time, however helpful they might be via tickets.
They need to be extra helpful in chat, as EVERYONE can see that, for hours/days to come.

Marcelo Santos speaks.  https://youtu.be/zjtLszt7MTo
BTC tips can go here: 19B4HwjhhpPR5sKrT4Tb7H4heEN8yAziD3
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September 05, 2015, 09:18:07 PM
 #2042

How this company hasn't become bankrupt yet is very surprising.

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September 05, 2015, 11:03:02 PM
 #2043

If Btc will reach to $320 again , mining hardwares will start working again ?
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September 09, 2015, 09:15:00 AM
 #2044

snip

The reason for posting this here is to highlight the problem with support and a public facing chatbox.
Do you think it looks good when a new user enters the site sees several reports of issues with the system, and then support just come along and remind people of the chat rules?
Also it was spammed twice, which is normally reserved for clearing evil links from view. I can only assume gordon was trying to hide the problem by "brushing it under the carpet", as he did not address it for another 2 further hours.

In summary, users want to see a friendly helpful team of support agents, and that is not what is on display at cex.io 99% of the time, however helpful they might be via tickets.
They need to be extra helpful in chat, as EVERYONE can see that, for hours/days to come.

@D4RK5T4R I totally agree with you. I simply am not concerned as I don't go to that chatbox usually. I am not sure why is it there even. Its just a bunch of idle chaps trolling each other.

I have a tourism company(I would love to but wouldn't advertise it here) and I have a forum and ticketing system and call support(Although it is not a call centre but 3-4 people serving) if there is a trouble on the website or services provided we get a ticket but not someone calling BBC that F!@##gen Tours is having an issue and UN conference should resolve it. I believe I am speaking genuinely.

It would sound fake but I haven't lost a penny till now with CEX(I haven't earned millions too) . They seem quite good for trading. I am not mining so it would be unfair to support them in mining.(Using CEX for 2 months)

They have got some new states added and I referred my friends and they did not bang me till now so believe they are happy.

About the features and safety. There verification really is a tedious thing. Its like wrestling with Yokozuna but I won. I understood the requirements and on 2nd or 3rd attempt I was able to provide the necessary docs. Now I am their business user with much vast opportunities. I am planning to enter some stage called corporate user thing but my lawyer did not send his response if it is good and profitable. Lets see.
Safety is good ... I saw an unknown IP form germany trying to access and they informed me and blocked my account for 8-10 hours to check and it was me only who went to germany and I got my account back. I mean it is a class service...

@cex  You see you are in trouble now... Stop watching this tom and jerry and hire a new moderator for forum guys... You are genuine but you don't look like . You need to be well dressed to be addressed ....
Get some good editors in the forum and clean it ....

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September 09, 2015, 08:51:28 PM
 #2045

Cex.io you should rent some S5 from Hashnest they are cheap now you could start mining a profit again

mabey even get some S7 and be ahead of the game  Cool

That's not how their business model works. They already have (unprofitable) hardware which were sold to customers. Replacing old hardware with new one would involve paying from their own pocket.

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D4RK5T4R
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September 09, 2015, 09:15:54 PM
 #2046

Cex.io you should rent some S5 from Hashnest they are cheap now you could start mining a profit again

mabey even get some S7 and be ahead of the game  Cool

That's not how their business model works. They already have (unprofitable) hardware which were sold to customers. Replacing old hardware with new one would involve paying from their own pocket.

I think the CEO said that cex.io does not own mining hardware

Marcelo Santos speaks.  https://youtu.be/zjtLszt7MTo
BTC tips can go here: 19B4HwjhhpPR5sKrT4Tb7H4heEN8yAziD3
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September 09, 2015, 09:23:56 PM
 #2047

Cex.io you should rent some S5 from Hashnest they are cheap now you could start mining a profit again

mabey even get some S7 and be ahead of the game  Cool

That's not how their business model works. They already have (unprofitable) hardware which were sold to customers. Replacing old hardware with new one would involve paying from their own pocket.

I think the CEO said that cex.io does not own mining hardware

Not sure how it looks from the inside. But iirc, they were offering option to exchange your mining power to physical hardware. I may be wrong tho, as last time I used CEX was a long time ago.

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D4RK5T4R
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September 09, 2015, 09:27:38 PM
 #2048

Cex.io you should rent some S5 from Hashnest they are cheap now you could start mining a profit again

mabey even get some S7 and be ahead of the game  Cool

That's not how their business model works. They already have (unprofitable) hardware which were sold to customers. Replacing old hardware with new one would involve paying from their own pocket.

I think the CEO said that cex.io does not own mining hardware

Not sure how it looks from the inside. But iirc, they were offering option to exchange your mining power to physical hardware. I may be wrong tho, as last time I used CEX was a long time ago.

Here ya go:

http://cointelegraph.com/news/113302/interview-with-cexios-jeffrey-smith-on-why-they-paused-mining-and-the-future-of-the-industry

Quote
CT: Just to confirm: All of your own mining equipment has been turned off, correct?

JS: We do not have our own mining hardware. All hardware tradable on CEX.IO is provided by our hardware partners.

Marcelo Santos speaks.  https://youtu.be/zjtLszt7MTo
BTC tips can go here: 19B4HwjhhpPR5sKrT4Tb7H4heEN8yAziD3
cozytrade
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September 11, 2015, 11:29:49 AM
 #2049


Mmm.. strange in fact,

It would not be a referral link.

 Embarrassed



Proof, I asked in chat about a site advertised on the cex.io blog page  bitok.com and got an instant ban.
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September 18, 2015, 07:39:41 AM
 #2050

well, here is me pushing svetlin to the limits... i enjoyed it.
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September 18, 2015, 07:51:21 AM
 #2051

laiyskylone
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September 18, 2015, 01:56:50 PM
 #2052

what determines the choice of domain .io ?
D4RK5T4R
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September 18, 2015, 02:49:20 PM
 #2053

I think cex assume it stands for input/output, but in fact it actually relates to the Chagos Islands in the Indian Ocean, and technically belongs to the Chagossians. Who I might add get no payment for the use of their islands domain suffix as they have been forced to leave the Island. This was done by the United Kingdom and consequently rented to the USA for their military usage.

Quote
Mauritius might win its sovereignty dispute with the U.K. over the Chagos Islands. If that happens, the ownership of .io rights would probably be up in the air.

Many .io owners recognise this unfairness and have offered charitable donations to Chagossians, I wonder if Cex will?

Marcelo Santos speaks.  https://youtu.be/zjtLszt7MTo
BTC tips can go here: 19B4HwjhhpPR5sKrT4Tb7H4heEN8yAziD3
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September 23, 2015, 04:46:12 AM
 #2054

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October 05, 2015, 02:52:55 PM
 #2055

why do you use this shit?))))

cex your shit is down
please leave it like this
it runs much smoother when you are offline
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October 05, 2015, 02:55:09 PM
 #2056

cex your shit is down
please leave it like this
it runs much smoother when you are offline

We apologize for the inconvenience.
Our technicians are doing everything possible to get the service back up.


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October 05, 2015, 02:56:23 PM
 #2057

For me its working....

Check your internet  @blodeux   ......
[Updated comment] Sorry  blodeux I believe they had some trouble, simply I was not online.

@shketo  Please don't use the word sh*t , this Sh*t gave me some good profit on LTC and BTC trades Smiley
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October 05, 2015, 03:03:03 PM
 #2058

For me its working....

Check your internet  @blodeux   ......
[Updated comment] Sorry  blodeux I believe they had some trouble, simply I was not online.

@shketo  Please don't use the word sh*t , this Sh*t gave me some good profit on LTC and BTC trades Smiley

So you were not online but were able to determine that CEX is working and were also able to post your findings here? That's some shitty trolling, you need to step up.

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October 05, 2015, 08:08:03 PM
 #2059

For me its working....

Check your internet  @blodeux   ......
[Updated comment] Sorry  blodeux I believe they had some trouble, simply I was not online.

@shketo  Please don't use the word sh*t , this Sh*t gave me some good profit on LTC and BTC trades Smiley

So you were not online but were able to determine that CEX is working and were also able to post your findings here? That's some shitty trolling, you need to step up.

I was not online when Cex.io was not working.. just saw message from cex.io and realised that issue was really there..so edited my post for blodeux ..

@suchmoon i think u must change your ID to suchafool!!!!!!
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October 06, 2015, 11:39:16 AM
 #2060




This made me laugh  Grin

Marcelo Santos speaks.  https://youtu.be/zjtLszt7MTo
BTC tips can go here: 19B4HwjhhpPR5sKrT4Tb7H4heEN8yAziD3
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