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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 464630 times)
robelneo
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October 13, 2020, 03:56:33 PM
 #6861

By the way a few things I want to add:

After all this is over (I wish this was resolved) I need to get help for my gambling.  I've missed out on 15 years+ of my life, some of the golden years of my life.  I put myself in the worst situations, and I surround myself with some of the worst types of people- people who want to take advantage of me for my addictions.  

I don't have money.  I have $170 cash and no job, no income, and no skills.  It is my fault to be in this situation, I'm not in denial.  I'm not built to be a gambler, in fact, I have a bad addiction and it has led me to drive Uber and blow my money every day, to get crap jobs just to blow it, never building any skills.  Not only that, I find myself putting myself into situations that are extremely risky and again, surrounding myself with people who want to rob me, steal from me, and use me because they see a hopeless individual who is just an ATM.  



Take this as an eye opener for you and an a a lesson worth sharing to all gamblers who are losing their sanity and control from gambling, we have read and heard it thousands of times before, gambling is for entertainment only and you should only bet what you can afford to lose and do not chase your losses, I guess these are the things you missed from playing, I hope you can come out of this.


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October 13, 2020, 06:06:26 PM
 #6862

By the way a few things I want to add:

After all this is over (I wish this was resolved) I need to get help for my gambling.  I've missed out on 15 years+ of my life, some of the golden years of my life.  I put myself in the worst situations, and I surround myself with some of the worst types of people- people who want to take advantage of me for my addictions.  

I don't have money.  I have $170 cash and no job, no income, and no skills.  It is my fault to be in this situation, I'm not in denial.  I'm not built to be a gambler, in fact, I have a bad addiction and it has led me to drive Uber and blow my money every day, to get crap jobs just to blow it, never building any skills.  Not only that, I find myself putting myself into situations that are extremely risky and again, surrounding myself with people who want to rob me, steal from me, and use me because they see a hopeless individual who is just an ATM.  



Take this as an eye opener for you and an a a lesson worth sharing to all gamblers who are losing their sanity and control from gambling, we have read and heard it thousands of times before, gambling is for entertainment only and you should only bet what you can afford to lose and do not chase your losses, I guess these are the things you missed from playing, I hope you can come out of this.

true, but it is necessary that the gamble sites have common sense at times, in this case do not cost anything to have returned the money to @efxes. if all the people in the world just played with very low values something like less than $ 100, then all betting sites would go bankrupt, hardly a betting site where all their customers would only play with less than $ 100 would be able to run signature campaigns here on the forum . my point is: gamble sites must be reliable to the point that someone does not have problems with withdrawing $15000 or more. in the past cloudbet solved a problem where the amount involved was much higher than $ 15000, that's why I don't understand why this problem is dragging on until today with no solution

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October 13, 2020, 06:58:51 PM
 #6863

This case has taken a serious turn when you said that you lied so many things it is hard to understand who is right and who is wrong but surely you should have not lied initially as Jollygood also felt unfortunate because it is like someone is helping you and then he gets to know that you were hiding so many facts.

I still hope they pay your money back and close this case but really you should not be using a VPN to visit the sportsbook that does not allow players from from your country. I really don't understand why you cannot make a account on a sportsbook that accepts players from your country and make bets normally there.

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October 13, 2020, 07:14:13 PM
 #6864

To be honest, I don't understand what Cloudbet is doing. I have to admit, perhaps the player in question has also not acted clearly and properly using the site of a jurisdiction that is actually not allowed. However, Cloudbet must take responsibility for its professionalism and actions, and should have built in a better mechanism to ban customers. Cloudbet should also have asked for documentation much earlier. Cloudbet, take responsibility for your mistakes and pay this user, so that we can continue in this topic and you can still honor your name in some form.
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October 13, 2020, 07:29:49 PM
 #6865

why I don't understand why this problem is dragging on until today with no solution
AFAIK, cloudbet consider this case as closed and don't want to discuss anything further about this because the user lied and there is clear violation so cloudbet is in the position whether they want to give the deposit or wanted to hold themselves.

Already the topic related to this issue has been moved to Cloudbet $15,000 confiscated due to US Citizenship so it is better to continue the discussions there in my opinion.

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October 13, 2020, 10:43:57 PM
 #6866

why I don't understand why this problem is dragging on until today with no solution
AFAIK, cloudbet consider this case as closed and don't want to discuss anything further about this because the user lied and there is clear violation so cloudbet is in the position whether they want to give the deposit or wanted to hold themselves.

Already the topic related to this issue has been moved to Cloudbet $15,000 confiscated due to US Citizenship so it is better to continue the discussions there in my opinion.

Hi, Cloudbet said that they would continue discussion here, not in scam accusations threads.  They stopped in a thread and said that in scam accusations. 

I have provided new facts to the case.  I had a VIP account manager 2 years ago and I am providing emails for that now.  I used to be a VIP customer because I lost so much.  Yet they want to take what I deposit because they think I'm a winning account.  I have lost a lot, so I hope they respond to this.
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October 13, 2020, 10:52:52 PM
Last edit: October 13, 2020, 11:14:32 PM by efxes
 #6867


Hi all,

Cloudbet has made an official statement with regards to allegations made by @efxes. This statement can be found in the Cloudbet Bitcointalk thread: https://bitcointalk.org/index.php?topic=333552.msg55334974#msg55334974

Moving forward, all updates regarding this case will be made on this thread.

Thank you for your continued support,

Team Cloudbet

here's where they said the discussion would be in here.  So I'm hoping they review the new facts in the case.  Look at all these VIP emails.  They got me hooked on the site 2 years ago and then told USA customers they had to leave , so I made a new account 18 months later , the last time i did anything on the site was january 2019 then i made an account in I think June of 2020 and used VPN.  Then I won some money, withdrew, and wound up re-depositing a few times, and then the last deposit has been confiscated (67 BCH or about $15,000 has been confiscated minus a .26 bitcoin mis-grade).


Here's an imgur post with some VIP emails like below on the first account from VIP account manager Andy
https://imgur.com/a/UyE5lng




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October 14, 2020, 12:39:19 AM
 #6868

this should be easy to resolve
1 punter can post list of deposits
2 cloudbet can post list of withdrawals

either can then dispute any transaction

When all transactions are agreed, then if punter as lost then under cloudbet terms punter is reimbursed
if punter has won then accusation against cloudbet is dismissed. No more going round in circles
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October 14, 2020, 12:57:28 AM
 #6869




this should be easy to resolve
1 punter can post list of deposits
2 cloudbet can post list of withdrawals

either can then dispute any transaction

When all transactions are agreed, then if punter as lost then under cloudbet terms punter is reimbursed
if punter has won then accusation against cloudbet is dismissed. No more going round in circles

Yep, you can see all my deposits on the 4 year old account here and see that i am a big loser, all images can be verified (over 200 deposits totalling almost 5 bitcoins!!)

I am a loser on the site, therefor considering the ruling of point #4 by cloudbet team,  what I deposited that day minus the mis-grade should be reconsidered as owed back to player i am hoping by cloudbet (so the balance of 67 BCH approximately $15,000 minus .26 bitcoins approximately $3,000 at this time)

You can see all of the proof of all 200 deposits here:
https://imgur.com/a/cKScZIG

These new facts I am hoping Cloudbet looks at since point 4 was the most important point, pertaining to the total amoutn profitead or lost on the site.  Thank you for any consideration of these facts with proof.

And here are the withdrawals I have come up with:
https://imgur.com/a/tUUxi0e

Here is the master spreadsheet to show my profits and losses totaling quite a bit lost on the 4 year old johncoltrane44@gmail.com account.  This would put me in the negative by a mile on Cloudbet as a long time loyal VIP customer:
https://docs.google.com/spreadsheets/d/1i-FSIgUq4NsDNjFS0lAULSytUpwHnB2Vf3Gtupu8ILw/edit?usp=sharing
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October 14, 2020, 02:53:48 AM
Last edit: October 14, 2020, 04:05:56 AM by efxes
 #6870

Hi all,

There has been some discontent in the forums and we would like to take this opportunity to clear a few issues up.

Firstly, please be reminded that Cloudbet does NOT accept any USA players.

USA players are blocked from registering accounts, and are blocked from making bets. If any player from USA attempts to make an account, they see a message saying USA players are prohibited and are not able to sign up.

To reiterate, players from USA are NOT allowed on Cloudbet.

If we have strong reason to believe that a player has deliberately and willingly circumvented our terms of service by connecting from USA (or another restricted territory), we freeze their account while we conduct an investigation, and ask the player to provide documentation on their residency. Please note that this is only when we strongly suspect that a player has connected from USA, ie, there is specific evidence to suggest this.

In most cases, the player is cooperative and provides us with accurate documentation about their account and residency. If they are a USA resident, we close their account permanently, and return their account balance. This has been the case with several vocal users in the forum. Sometimes this can take some time, as every case is slightly different, but is always resolved eventually provided the player furnishes us with accurate information.

If they are connecting from a non-restricted country, we reopen their account and they can resume using their account without limitation.

Please note that in all cases where the player has cooperated, they have received their entire account balance, and had their accounts closed only if they were connecting from a prohibited jurisdiction (or there was a separate unrelated issue). If any forum members in this situation would come forward and confirm receipt of their account balances in full, this would be appreciated.

However - on rare occasions, the player is NOT cooperative and provides us with deliberately falsified or fraudulent information. In these cases, our investigations are significantly more complicated and time consuming.


There is one specific case that has received a lot of attention from the community - Swofty - as the dollar amount is particularly large. Here is our comment on the case:

  • As we have a duty of privacy to all of our players, we are limited in what we can share. The player may have shared some details, but we are not able to share any specifics or personal data.
  • That said, we can share definitively that the player has knowingly and deliberately provided untruthful, falsified and fraudulent information to both Cloudbet and the community.
  • The account holder is NOT the person that he/she states it is, nor are they in the location they state.
  • The player also knowingly and deliberately circumvented our terms of service by connecting from a prohibited jurisdiction.
  • The reason the player has not been paid yet is entirely to do with them circumventing our terms of service and providing falsified and fraudulent information, and nothing to do with our bitcoin liquidity (more on that below).
  • As the customer provided us with definitively falsified information, we suggested they reach out to Curacao Egaming - with whom we hold a licence - for assistance. This is the correct escalation for any player issues.
  • We intend to resolve this issue in a manner completely fair to everyone once we receive truthful and accurate information from the player.
  • It appears as if the player is now cooperating, so we hope to have a resolution to this case soon.

We have been encouraged by the way the community has responded to rally behind the player and help hold Cloudbet accountable, however in this case the player has not been truthful with the community. We encourage the player to share a more accurate story.


Separately, concerns have been raised about Cloudbet's ability to service the player's withdrawal immediately. You needn’t be concerned - we hold enough funds to cover all of our player balances several times over, and we would never accept a bet that we could not pay in full immediately. We have been around since 2013 and have always celebrated our largest winners, and paid extremely promptly.

We would like to address this in the way requested by the community -- a signed message from a wallet that holds sufficient funds to cover any liabilities that may be due to this player.

We have signed a message from a wallet holding ~1157 BTC. All outputs spent to this wallet are from wallets that belong to us, and had not moved in over a year (we sent them to a single wallet for the purpose of this exercise) so they are not newly acquired coins.  We would be happy to sign another message from any of the source wallets to prove ownership if required.

Wallet: 16vk7DahVgj4VsfKKdr1pG3QJ9FvzXpdJN
Message: cloudbet.com // no USA players allowed
Signature: HxO5QwkA/UNVePahBUzYgWL4Zz5syTC1H6/LeHICsvW0MYG9Q+PgOjNbzVXgXsLbadzFO2wLlz25nsbaXkeTXo4=

You can verify the above message in your bitcoin client, or by using the web interface here

I hope that addresses the community's immediate concerns. If anybody has any further questions or follow-up, please feel free to contact us directly via our support channels, or post a reply in this thread and we will do our best to address them in a timely manner.

Once more, to reiterate, Cloudbet does NOT accept USA players.

Thanks for your continued support, patience, and diligence.

The Cloudbet Team




here is the similar case, almost the SAME THING THAT HAPPENED WITH ME, AND THE GUY WAS EVEN UP https://bitcointalk.org/index.php?topic=333552.msg49817125#msg49817125 if cloudbet paid this guy 330btc why cant they pay me?
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October 14, 2020, 04:41:31 AM
 #6871

I know you want to get your BCH back but please read the forum rules.

The thread of Cloudbet past days looks like your monologue.

You did not obey rules of Cloudbet casino and of the forum. If you have something more to add, use Edit and keep one update each day.
13. Bumps, "updates" are limited to once per 24 hours per thread. Bumping multiple threads at the same time is allowed if it's not annoying. [2][e]

21. Old bumps should be deleted. [2]

32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.

12. No duplicate posting in multiple boards (except for re-posting it in the local language boards if it's translated).

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October 14, 2020, 01:33:14 PM
 #6872

I know you want to get your BCH back but please read the forum rules.

The thread of Cloudbet past days looks like your monologue.

You did not obey rules of Cloudbet casino and of the forum. If you have something more to add, use Edit and keep one update each day.
13. Bumps, "updates" are limited to once per 24 hours per thread. Bumping multiple threads at the same time is allowed if it's not annoying. [2][e]

21. Old bumps should be deleted. [2]

32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.

12. No duplicate posting in multiple boards (except for re-posting it in the local language boards if it's translated).

besides he is breaking the forum rules he also lied: " Confession (archive) " and has no reason to continue with this claim because he is wrong, @cloudbet, I want to apologize for leaving negative feedback and supporting the flag in this case of user @efxes, clearly he lied, broke your TOS and as if that weren't enough he was able to create another account: @cloudbetscamsDOTCOM and created the website cloudbetscams.com to destroy the reputation of cloudbet even though he was wrong. these are very regrettable and shameful things and I do not believe that I defended this guy in this thread. I feel ashamed

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October 14, 2020, 02:07:47 PM
 #6873

I know you want to get your BCH back but please read the forum rules.

The thread of Cloudbet past days looks like your monologue.

You did not obey rules of Cloudbet casino and of the forum. If you have something more to add, use Edit and keep one update each day.
13. Bumps, "updates" are limited to once per 24 hours per thread. Bumping multiple threads at the same time is allowed if it's not annoying. [2][e]

21. Old bumps should be deleted. [2]

32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.

12. No duplicate posting in multiple boards (except for re-posting it in the local language boards if it's translated).

Cloudbet thread is all messed up I'm surprised that he's not locking his thread things are out of control here

@efxes you should clean up your messed we've got your message your posts are redundant better delete some of it or the moderators will do it and you might get ban for breaking the rules

I agree that if @efxes wants to add he should edit and add all the additional information, it just show you are not respecting this forum.


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October 14, 2020, 02:19:57 PM
 #6874

I'd found this problem will be easy to solve if both parties will lower their tone, stop posting on this thread, and go directly to their support. I know that Cloudbet will resolve this one for sure, they might just be gathering more info for all transactions and to find out who's actually getting wrong.

To you also @efxes, I feel you, man. Just give them time also for the team to respond, they are working on this for sure. And as I said, they are looking into the information that proves about your issue is right (or maybe wrong). Just calm down and then talk to them nicely.

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October 14, 2020, 02:43:27 PM
 #6875

ok, i didnt realize about the rules and the situation is so unique that it obv merited some additional posting, but i will chill now that ive provided the correct information, and wait to hear another statement from cloudbet

"This has been the case with several vocal users in the forum. Sometimes this can take some time, as every case is slightly different, but is always resolved eventually provided the player furnishes us with accurate information." -Cloudbet Team on 330BTC situation which is the exact same scenario as mine
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October 14, 2020, 04:55:23 PM
 #6876

This website is a SCAM.

They told me "Andy" was no longer working on Cloudbet VIP but as I can see he still is, they closed my account as well a while ago and I haven't even bothered it was 500.00$.. They lost so much business from me.
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October 14, 2020, 11:00:32 PM
 #6877

 They got me hooked on the site 2 years ago and then told USA customers they had to leave , so I made a new account 18 months later , the last time i did anything on the site was january 2019 then i made an account in I think June of 2020 and used VPN.
So you broken their one account per person rule as well?
Only one account per customer/IP/household is allowed. If you attempt and/or successfully open more than one account, all of your accounts may be blocked, suspended or closed and any Cryptocurrency credited to your account frozen.

I think 330BTC case also same as yours but I guess after that they made changes in their ToS so you can't expect the same thing to happen again.I can understand your feeling but you can't do anything more, just accept that it is your mistake.

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October 14, 2020, 11:09:46 PM
 #6878

Cloudbet thread is all messed up I'm surprised that he's not locking his thread things are out of control here


Locking the thread is not the best solution, that would not give a good image for cloudbet, instead the best way to keep this thread clean is to report to the moderators the unnecessary posts, they'll evaluate it and delete if proven.

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October 17, 2020, 01:56:18 PM
Last edit: October 17, 2020, 03:16:54 PM by efxes
 #6879


You always claim the 330btc situation is the same as yours but you cannot be more wrong.

You have been banned years ago and knew you are not allowed to play. But still you made another account and played again, that's just stupid.
The other guy only had his 1 account and then the problem came up.

See the difference?



look, i know the situation is not EXACTLY the same. however, it is similar. and there are points about that case that actually HELP me. the other guy was a lifetime winner, he deposited 150btc i believe and was up 180btc. im a lifetime LOSER. so my case is actually stronger than the other guy on that point. my case is weaker on the point that i already had an account, i fully admit that and have come clear 100% with all the information accurate now. sure, i broke that TOS in addition. however, overall my case is much stronger than the 330btc guy and i cant understand why he got paid and i didnt. does cloudbet have liquidity problems? have they signed a wallet with a large balance in a while? i truly cannot understand and the community should be starting to ask these questions as well


________________________________________

Still no word from Cloudbet.  I've ceased flaming and apologized for presenting mis-leading and false facts about the case.  Now with the updated facts awaiting further review of the case from team Cloudbet and really hoping we can come to a resolution.  I still believe precedent from past cases should play a role given the new facts presented above in the case.  Awaiting word from Cloudbet, thank you for those supporting this case to this point.



Note:  i want to clarify that I've never once been banned from cloudbet.  They asked for documents on the first account, I didn't send them because I don't like sending documents.  2 years later I made another account and here we are.
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October 17, 2020, 11:39:04 PM
 #6880

is it normal that cloudbet limit accounts to ~3 USDT bet size maximum, after few winnings?
make these experience after first winning bets....
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