[ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs

[DevonMiner]

One of my SP10's stopped working a few hours ago, it seems to be permanently stuck with the message

"The miner is not running or waiting for pool connection"

Minergate seems to be restarting itself every couple of minutes but cgminer isn't running.

Have tried a manual restart of it and a couple of reboots but they haven't fixed it.

I came across a post earlier in this thread that had the same problem and one of the suggestions was a factory reset.  This machine is hosted in another country from me and I just have remote access. If I try this option will it revert to the default of DHCP or will it retain all my IP settings ? If it's the former then if I try it I won't be able to access the machine again until Monday when the hosting centre are available to look at it.

Ask the hosting company techs to do a hard reset first (unplug, leave for a minute) and then power up again. Worked for a SP10 of mine in Iceland. I believe a factory reset would take you back to DHCP.

EDIT: Maybe you've already done a hard reset, by saying 'manual reset'? A factory reset would presumably take the firmware version back to that as installed when the miner was shipped.

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[Tigggger]

Thanks for the reply, sadly can't get my host to do anything until Monday as they aren't in over the weekend.

My gut says it will go back to DHCP too hence my reluctance to try it, was hoping was of the spondoolies guys would know for sure then I might have a chance.

[psjw4450]

Has anyone had the issue where they can't access an SP20 at the ip address that what set by the router.  I can't access my my miner to set it up.   

[psjw4450]

Has anyone had the issue where they can't access an SP20 at the ip address that what set by the router.  I can't access my my miner to set it up.    

quite often. it can be most frustrating.

you can try              myminer.io        first

if no-go try       arp -a            in cmd box

or more accurate/thorough is advanced IP scanner (freeware) from advanced-ip-scanner.com

B.O.L!

Thanks for the information.  I did myminer.io and I am showing the miners that I can't access.  I still can't access them from this page.  Any other ideas.  

arb -a is showing on the ones that aren't accessbile.
(192.168.1.59) at <incomplete> on eth0

[edgar]

only Adv, IP-scanner. if that doenst work you'll need to contact support.


On another note - has anyone opened their sp30 up yet?

i took off the lid and brushed the heatsinks on the top board but found no way to loosen the seemingly sheared torx screws on the front panel to access the lower board/heatsinks...

any ideas other than drilling through each torx screw?

 i really need to brush those lower heatsinks!

[mavericklm]

Maybe use compressed air the other way the fans blow

[edgar]

not a bad suggestion if i could find some locally. but it will be a bit of a mission either way.

since brushing the top sinks, my front temp has dropped from 41 to 39 and back from 90 to 88!

im half tempted to just snip the front 'mesh' panel out and brush the ones i can reach..

[zvisha]

not a bad suggestion if i could find some locally. but it will be a bit of a mission either way.

since brushing the top sinks, my front temp has dropped from 41 to 39 and back from 90 to 88!

im half tempted to just snip the front 'mesh' panel out and brush the ones i can reach..

Dear clients.
Please note that by terms of sale, opening the unit without explicit approval from Spondoolies-Tech engineers voids your warranty.
We can tell, when we get units, if they were opened.
Regards`

[zvisha]

Has anyone had the issue where they can't access an SP20 at the ip address that what set by the router.  I can't access my my miner to set it up.   

Please contact support.

[edgar]

not a bad suggestion if i could find some locally. but it will be a bit of a mission either way.

since brushing the top sinks, my front temp has dropped from 41 to 39 and back from 90 to 88!

im half tempted to just snip the front 'mesh' panel out and brush the ones i can reach..

Dear clients.
Please note that by terms of sale, opening the unit without explicit approval from Spondoolies-Tech engineers voids your warranty.
We can tell, when we get units, if they were opened.
Regards`

cleaning the heatsinks voids the warranty?

how very sam cole

[jackbox]

not a bad suggestion if i could find some locally. but it will be a bit of a mission either way.

since brushing the top sinks, my front temp has dropped from 41 to 39 and back from 90 to 88!

im half tempted to just snip the front 'mesh' panel out and brush the ones i can reach..

Dear clients.
Please note that by terms of sale, opening the unit without explicit approval from Spondoolies-Tech engineers voids your warranty.
We can tell, when we get units, if they were opened.
Regards`

cleaning the heatsinks voids the warranty?

how very sam cole

If cleaning them makes such a big difference it should have been done at the factory before the units were shipped.

[zvisha]

There is no need to do any physical modifications inside the unit.
Everything that should have been cleaned cleaned at the factory.

Some people, who are technical, changed fans or made emersion cooling systems and so far that didn't cause any problems.
But you must be aware that if someone changes something and the units stops working we have the right to decide that the warranty no longer applies because of the nature of the change or the way the change was done.
 

[raskul]

i think it's not unusual for any kind of electrical equipment to have this - in fact the majority of electronic devices have that little sticker on them:
 'warranty void if removed'
it's not exclusive to bitcoin mining equipment and the same would be true for every PSU you buy.
if you expect to be able to tinker with the components and when you break it, warranty remain intact, you really need to consider the facts of the matter.
of course you are voiding a warranty, because you are changing the way a device works which is contrary to manufacturer recommendations.

that said, i normally mostly always strip my rigs to barebones, toss the casing to the corner and add extra cooling /fans. I would never expect, if I were to make the unit stop working by doing so, that the manufacturer would RMA the unit.

[edgar]

There is no need to do any physical modifications inside the unit.
Everything that should have been cleaned cleaned at the factory.

Some people, who are technical, changed fans or made emersion cooling systems and so far that didn't cause any problems.
But you must be aware that if someone changes something and the units stops working we have the right to decide that the warranty no longer applies because of the nature of the change or the way the change was done.
 

cleaning would hardly be described as a physical modification (other than by notorious scammers KnC/CoinTerra)

that being said, i can find no mention of warranty terms on the spondoolies-tech site.

so either way, cleaning the heatsinks that i could reach seems to have helped.

the ability to adjust the fans to a higher speed than 90 may also help with my ambient heat concerns... i'm sure i mentioned that long before discussing opening the rig to clean it & thus voiding the warranty.

does anyne have a copy of these terms at hand?

i recall having to click on some agreement when first connecting to the sp20 but not the sp30.

[Guy Corem]

There is no need to do any physical modifications inside the unit.
Everything that should have been cleaned cleaned at the factory.

Some people, who are technical, changed fans or made emersion cooling systems and so far that didn't cause any problems.
But you must be aware that if someone changes something and the units stops working we have the right to decide that the warranty no longer applies because of the nature of the change or the way the change was done.
 

cleaning would hardly be described as a physical modification (other than by notorious scammers KnC/CoinTerra)

that being said, i can find no mention of warranty terms on the spondoolies-tech site.

so either way, cleaning the heatsinks that i could reach seems to have helped.

the ability to adjust the fans to a higher speed than 90 may also help with my ambient heat concerns... i'm sure i mentioned that long before discussing opening the rig to clean it & thus voiding the warranty.

does anyne have a copy of these terms at hand?

i recall having to click on some agreement when first connecting to the sp20 but not the sp30.

Our term of sales are here:
http://www.spondoolies-tech.com/pages/terms-of-sale

Please send us an email before attempting to modify or open the box.

I resent the comparison.
I agree that loosing warranty over cleaning heat sink is indeed draconian a bit. On the other hand, mishandling the ASICs, like applying too much pressure can cause damage.

Giy

[edgar]

There is no need to do any physical modifications inside the unit.
Everything that should have been cleaned cleaned at the factory.

Some people, who are technical, changed fans or made emersion cooling systems and so far that didn't cause any problems.
But you must be aware that if someone changes something and the units stops working we have the right to decide that the warranty no longer applies because of the nature of the change or the way the change was done.
 

cleaning would hardly be described as a physical modification (other than by notorious scammers KnC/CoinTerra)

that being said, i can find no mention of warranty terms on the spondoolies-tech site.

so either way, cleaning the heatsinks that i could reach seems to have helped.

the ability to adjust the fans to a higher speed than 90 may also help with my ambient heat concerns... i'm sure i mentioned that long before discussing opening the rig to clean it & thus voiding the warranty.

does anyne have a copy of these terms at hand?

i recall having to click on some agreement when first connecting to the sp20 but not the sp30.

Our term of sales are here:
http://www.spondoolies-tech.com/pages/terms-of-sale

Please send us an email before attempting to modify or open the box.

I resent the comparison.
I agree that loosing warranty over cleaning heat sink is indeed draconian a bit. On the other hand, mishandling the ASICs, like applying too much pressure can cause damage.

Giy

Thank you for the link, Is 90 days warranty the legal minimum?

Resenting the comparison (as i have come to resent some of the off-hand remarks that help no-one) doesnt make it any less factual.

Sam & his team would rather have his 'clients' homes burn down than fix the problems he and his team refuse to even acknowledge.


Please dont blame the end user for problems that are out of both our hands. If the rig catches fire or constantly shuts down because it isnt cooling properly then it needs cleaning... Obviously?!


Furthermore, my 3 month limited warranty runs out in 4 days, so rather than worry about it i have solved the overheating issue without the previously requested ability to turn the fans higher than 90. but it would be nice to be able to clean ALL the heat sinks as and when they need it. or should i just blow the crumbs of profit i might make on hosting the rigs and make a guaranteed loss?

[philipma1957]

There is no need to do any physical modifications inside the unit.
Everything that should have been cleaned cleaned at the factory.

Some people, who are technical, changed fans or made emersion cooling systems and so far that didn't cause any problems.
But you must be aware that if someone changes something and the units stops working we have the right to decide that the warranty no longer applies because of the nature of the change or the way the change was done.
 

cleaning would hardly be described as a physical modification (other than by notorious scammers KnC/CoinTerra)

that being said, i can find no mention of warranty terms on the spondoolies-tech site.

so either way, cleaning the heatsinks that i could reach seems to have helped.

the ability to adjust the fans to a higher speed than 90 may also help with my ambient heat concerns... i'm sure i mentioned that long before discussing opening the rig to clean it & thus voiding the warranty.

does anyne have a copy of these terms at hand?

i recall having to click on some agreement when first connecting to the sp20 but not the sp30.

Our term of sales are here:
http://www.spondoolies-tech.com/pages/terms-of-sale

Please send us an email before attempting to modify or open the box.

I resent the comparison.
I agree that loosing warranty over cleaning heat sink is indeed draconian a bit. On the other hand, mishandling the ASICs, like applying too much pressure can cause damage.

Giy

Thank you for the link, Is 90 days warranty the legal minimum?

Resenting the comparison (as i have come to resent some of the off-hand remarks that help no-one) doesnt make it any less factual.

Sam & his team would rather have his 'clients' homes burn down than fix the problems he and his team refuse to even acknowledge.


Please dont blame the end user for problems that are out of both our hands. If the rig catches fire or constantly shuts down because it isnt cooling properly then it needs cleaning... Obviously?!


Furthermore, my 3 month limited warranty runs out in 4 days, so rather than worry about it i have solved the overheating issue without the previously requested ability to turn the fans higher than 90. but it would be nice to be able to clean ALL the heat sinks as and when they need it. or should i just blow the crumbs of profit i might make on hosting the rigs and make a guaranteed loss?

 since you only have 4 days on your warranty why not post a few photos of the issue and maybe some of us  can figure a way to clean your heatsinks.  right now multiple cans of air all at the same time with some external fans sucking comes to mind.  or a shop vac sucking with an air blower blowing and the  let the unit stay fully sealed. when I get my sp20 I may use 2 of these fans

http://www.ebay.com/itm/Comair-Rotron-032237-550CFM-10-Axial-Fan-Dayton-4C847-/111519168628?pt=LH_DefaultDomain_0&hash=item19f70f7874

as push pull with a variac as a speed controller and make sure I deactivate the stock fan .  this would cool better and would allow a quiet speed by lower the volts to 85 to the external fans.  this would also clean heat sinks if I speed the two fans up.

I am a compulsive tinkerer when I get my sp20 I will most likely do a long thread on how to make it work better. I will post 20 or more photos and I will post the policy that mentions you break it you are on your own.
  to be fair to the builders of gear they do need some control over people the tinker with the gear.

[RHA]

I have a rare problem. Sometimes SP30/31 occasionally stops working after many days of good work, and I cannot reboot it remotely.
The symptoms:
- it doesn't mine;
- I cannot open its WWW page (it asked for name and password, but then no communication at all);
- PING answers correctly;
- SSH every time shows "Login as:" prompt, but after entering user name, there is no any answer;
- the green LED at the front is blinking.

It looks like there was no free memory (but then I checked in the log there was free memory (348)) or no new process can be spawned.
The power off and on by hand is needed, which is a bit troublesome.

It happened two times before to one of my SP30 (which was then replaced because of misbehaving DC2DC circuits).
Yesterday it happened to SP31. (Two other SP30 machines work well there.)

The support is very helpful (Zvisha as always and two new people as well), but this time they found no reason, despite connecting remotely (after the reboot of course) and analyzing logs and settings. The problem isn't known and I don't want to waste their time more with it (until it begin to happen more often).

The stopping would not be as bad if I could restart it remotely. But, I suppose, the inability of communication is what cause the machine to stop mining.
It would be nice to have a watchdog working inside, which would restart the machine when such condition occurs (e.g. too many processes, low memory, connection problems...). To prepare it I need to know the exact cause.

So my questions are: What could make sshd to stop between asking for login name and asking for a password? Does it need to spawn new process? Or is it another reason like something wrong with TCP/IP? Do anyone had similar problem?

[edgar]

snip

snip

snip

snip

 since you only have 4 days on your warranty why not post a few photos of the issue and maybe some of us  can figure a way to clean your heatsinks.
I am a compulsive tinkerer when I get my sp20 I will most likely do a long thread on how to make it work better. I will post 20 or more photos and I will post the policy that mentions you break it you are on your own.
  to be fair to the builders of gear they do need some control over people the tinker with the gear.

Thanks bud, but i already snipped out the front panel, and cleaned the ones that i could reach with a toothbrush.


i may post a pic or 2 tomorrow, and the next time i have a power cut i shall attempt to take the top board off to clean the lower back 9 heat sinks. (maybe check out the thermal paste? under there)

[loshia]

I have a rare problem. Sometimes SP30/31 occasionally stops working after many days of good work, and I cannot reboot it remotely.
The symptoms:
- it doesn't mine;
- I cannot open its WWW page (it asked for name and password, but then no communication at all);
- PING answers correctly;
- SSH every time shows "Login as:" prompt, but after entering user name, there is no any answer;
- the green LED at the front is blinking.

It looks like there was no free memory (but then I checked in the log there was free memory (348)) or no new process can be spawned.
The power off and on by hand is needed, which is a bit troublesome.

It happened two times before to one of my SP30 (which was then replaced because of misbehaving DC2DC circuits).
Yesterday it happened to SP31. (Two other SP30 machines work well there.)

The support is very helpful (Zvisha as always and two new people as well), but this time they found no reason, despite connecting remotely (after the reboot of course) and analyzing logs and settings. The problem isn't known and I don't want to waste their time more with it (until it begin to happen more often).

The stopping would not be as bad if I could restart it remotely. But, I suppose, the inability of communication is what cause the machine to stop mining.
It would be nice to have a watchdog working inside, which would restart the machine when such condition occurs (e.g. too many processes, low memory, connection problems...). To prepare it I need to know the exact cause.

So my questions are: What could make sshd to stop between asking for login name and asking for a password? Does it need to spawn new process? Or is it another reason like something wrong with TCP/IP? Do anyone had similar problem?

It seems like sd or emc/ram issue. I do not have spondtech gear but this happens when linux file system or hdd gets corrupt. It happen to me with pi and broken sd card once. And with PC with corrupt ram or hdd many times
If spond gear has rs232 you can open shell. So when/if this happens again you can see Dmesg and some stuff eventually logged in console
In general you can reboot your gear power off on remotely with additional hw