Bitcoin debit card

[bitcoinbarron]

I am looking at signing up today and I have a few questions,

1, What is the shipping time within the UK?

2, Does this card support contactless payments?

Kind regards
Alex

I think, you should get the card within one week in the UK. This card doesn't support contactless payments.

Ordered, will await delivery and see!

Feel like its christmas!

[Snatdard usre]

Have 1.6 BTC stuck in my account. Cannot load the card, cannot withdraw btc back to my wallet, no response from support. WTF?

[gosha@e-coin]

Why would I use this if I pay commission? It's against the nature of Bitcoin. These debit card companies are big jokes to the community.

if you are using Bitcoin to pay with Bitcoin - perfectly fine. But the number of places where you can spend it is still far from perfect. So, debit card companies try to bridge that gap by allowing people to spend Bitcoin ANYWHERE. They do so by linking the Bitcoin infrastructure with traditional finance one, which comes at a cost. The fees are largely charged by banks and Visa/MasterCard.

Being able to spend the currency without limitation is one of the fundamental features of money. If everyone just sits on their Bitcoins and they don't circulate, it will take ages for it to go mainstream. Making it easy to spend Bitcoin is going to drive further adoption, so, do you really think "big jokes" is a good term for it?..

[gosha@e-coin]

Have 1.6 BTC stuck in my account. Cannot load the card, cannot withdraw btc back to my wallet, no response from support. WTF?

how long did you have to wait? still not addressed?
We try to address issues as fast as we can, but of course, there are times when people are overloaded and cannot respond in real time; either way, cannot identify you here, so, cannot speed it up by posting on the forum..

[gosha@e-coin]

i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.

XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?

[gosha@e-coin]

My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this

It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.

you should not be charged for months where you don't have any transactions (loading or spending). Are you sure you were charged for any month/s where there was NO card activity at all?

[gosha@e-coin]

Which exchange rate e-coin.io follows for btc to usd/eur conversion ? Is the exchange rate publicly available anywhere on e-coin.io website ?

it is not a rate from any one particular exchange, and it is available in your account page

[gosha@e-coin]

Can I receive fiat payments to the e-coin card?

in theory, yes, and a lot of card holders do that in addition to (or just that), but this is not done via the service we provide, so, cannot really provide much help there - you can do so at your own judgement and risk

[Snatdard usre]

Have 1.6 BTC stuck in my account. Cannot load the card, cannot withdraw btc back to my wallet, no response from support. WTF?

how long did you have to wait? still not addressed?
We try to address issues as fast as we can, but of course, there are times when people are overloaded and cannot respond in real time; either way, cannot identify you here, so, cannot speed it up by posting on the forum..

Sent you multiple emails, but but can't see any progress. When I try to load the card, I get the following:
https://i.imgur.com/z52wXsZ.png
When I try to withdraw bitcoins back to my wallet, I get the following:
http://postimg.org/image/czgjn4j4t
Or this:
http://postimg.org/image/3kyujd971/
Or this:
https://i.imgur.com/J2BB3gD.png

My username is mantaselprj at-sign gmail.com

[bitart]

i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.

XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?

Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.

[ThePlan]

this bitcoin debit card can verify paypal account?if it can.. how to have it? and i hope my paypal account will be verified

[bernard75]

i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.

XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?

Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.

Absolutely correct, there are even debit and credit cards that have no fees at all and can be "tied" to some exchanges.
So you basically convert when it suits you and the cash is near instantly available for spending.
Of course there is a lot of thinking and manual labor involved.

[Jeremycoin]

My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this

It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.

you should not be charged for months where you don't have any transactions (loading or spending). Are you sure you were charged for any month/s where there was NO card activity at all?

I am %100 sure that I did not doing anything last month

[Lasergun]

this bitcoin debit card can verify paypal account?if it can.. how to have it? and i hope my paypal account will be verified

Yes, you can use this card to verify paypal account, read a story from OmegaStarScream how he got his paypal account verified.
To order the card just click on "GET CARD" on E-Coin.io web site home page. You can also come via this link and receive a 25% discount on ALL plastic cards (USD/EUR/GBP).

[gosha@e-coin]

Have 1.6 BTC stuck in my account. Cannot load the card, cannot withdraw btc back to my wallet, no response from support. WTF?

how long did you have to wait? still not addressed?
We try to address issues as fast as we can, but of course, there are times when people are overloaded and cannot respond in real time; either way, cannot identify you here, so, cannot speed it up by posting on the forum..

Sent you multiple emails, but but can't see any progress. When I try to load the card, I get the following:
https://i.imgur.com/z52wXsZ.png
When I try to withdraw bitcoins back to my wallet, I get the following:
http://postimg.org/image/czgjn4j4t
Or this:
http://postimg.org/image/3kyujd971/
Or this:
https://i.imgur.com/J2BB3gD.png

My username is mantaselprj at-sign gmail.com

all addressed now.
understand your frustration about delays - they do happen sometimes. Yet, sending more e-mails and forum posts does not help much, in fact, it only causes confusion and delays - imagine a hundred customers sending 5 e-mails when only one is enough...

[gosha@e-coin]

i wondering what different between xapo,e-coin and coinbase debit card?is all of them have overplus?
and i'm still check and get some information all of them,and the best maybe can used by me,and glad to be know that there was 3 debit card that i know.

Well i know the differences between them, firstly xapo has their debit card which when you spend your bitcoin it takes that moment conversation rate, with e-coin you should first convert bitcoin to fiat money at their website and then spend, and about coinbase i have not much information as it is a new product nowadays.

XAPO: online card, attached directly to your XAPO wallet
E-coin: so called PrePaid card which you top up from your BTC account. After the top up you can use it as a regural bank card. (But in this case you can exchane the same amount to fiat and use your existing fiat bank card. Why to have 2 cards for the same purpose?)

how exactly do you easily and instantly exhcange BTC to fiat and us on your existing fiat bank card?

Now that's what I'm trying to say that:
Your card is a prepaid type card. This means for me that I have to top it up time to time, if I want to spend my money with it. If I top up that prepaid card, I exchange an amount of BTC to fiat, card will hold that fiat amount, if I'm right. After when I pay at a merchant, there is no BTC involved, it's only my fiat on the card and the merchant's transaction (payment in fiat).
If I have spent all my fiat from the card, I can top it up again with exchanging BTC from the wallet (or sooner, if I want)
So if all of the above is true, you have a fiat denominated prepaid bank card which can be topped up with BTC from a specific wallet quickly and easily.
My question is:
If I'm not in a hurry, I can sell my BTC's on any exchange and send the fiat to my regural bank account, to which I have my everyday bank card attached to. I can spend the amount I have exchanged with that regural bank card (even because it's contactless and I like PayPass very much), without extra costs for another card. Why then I need this kind of debit card?

I don't want to do marketing for your competitor, but I have another kind of BTC debit card that is attached to my wallet directly, so every time I do a transaction, the system uses the current exchange rate. But the main reason was for me choosing the other card was that I don't need to bother with topping up the card, as long as my wallet has enough funds, I'm OK to buy anything I want. But with your card if I haven't put enough funds on the card (even my wallet has the required amount) I won't be able to buy.

I don't want to talk about fees because both kind of debit cards has fees, so it's not a cheap thing yet if you want to play with these debit cards but I hope that in the near future these fees will become more affordable.

Please correct me if I have misunderstood anything in connection with your system, I just want to get a clear view about possible ways of paying with BTC debit cards.

your understanding is correct.

A couple of points to add / points you've missed:
a) it only takes a couple of clicks and a second to load the card with bitcoins - so, you can literally do that in front of an ATM. So, comparing this option to using a traditional exchange with a following bank transfer is not really comparing apples with apples.

b) unlike direct write-off from your bitcoin balance at the time of transaction, loading an e-coin card you have full control of the exchange rate. If you don't like the rate you see on the screen at that particular moment, you just don't load the card. With automatic conversion there is always a risk of catching a low BTC price at that particular moment

c) when talking about using an exchange and transferring the money to any other card - would you really pay no fees / smaller fees there? really? not to mention the hassle and waiting times involved

[gosha@e-coin]

this bitcoin debit card can verify paypal account?if it can.. how to have it? and i hope my paypal account will be verified

we know it can, as quite a number of our customers do it. That said, it's not done via our service, so, we cannot really comment or help much there - you can do that at your own judgement and risk

[gosha@e-coin]

My card paid 1$ for the maintenance fee, is this will happen every month?

every month when you use the card. in the moths where no transactions are made, there is no fee (no sms notifications)

My Card still take a fee for maintenance even though I didn't do any transactions???

You need to contact your card's customer support if they are still taking a maintenance fee away from you and they shouldn't have to when you are not using your card!

I've contacted the customer support about this problem, and he replied like this

It is monthly SMS notification fee
All information on the card limits, fees and delivery options is available here:
https://www.e-coin.io/bitcoin-debit-card-fees-and-limits

And when I check the link, it says that SMS notification fee isn't optional. Which means that this card would always take a $1 maintenance fee every month, even if you're not doing a transaction.

you should not be charged for months where you don't have any transactions (loading or spending). Are you sure you were charged for any month/s where there was NO card activity at all?

I am %100 sure that I did not doing anything last month

support@e-coin.io from your registered e-mail - that way we would be able to check. this forum is only good for general enquiries, not card or account specific ones.

[Jeremycoin]

My card paid 1$ for the maintenance fee, is this will happen every month?

I am %100 sure that I did not doing anything last month

support@e-coin.io from your registered e-mail - that way we would be able to check. this forum is only good for general enquiries, not card or account specific ones.

It turned out that I had 1 transaction last week, so it's just my mistake.
I'm sorry for this, next time I would do a recheck before asking any question.
I am really sorry

[Lasergun]

If my registered name was "Jo Average" and the name on the card was "Anybody", what should I enter in the name field when using the card (online purchase)? Can I just use ANY name?

In the name field when using the card for online purchase you should enter the name as it written on the card ("Anybody"). The registered name/First Name & Last Name ("Jo Average") will be used for card verification, in order to upgrade your status/increase the limits.