Not worth it...

1. Went to check the app on my spare phone and was asked to KYC in order to gain full access of the wallet



2. It's more on microbets


I couldn't confirm but if there was no way to send the btc to an external wallet, that's definitely a three.

If by goods you mean items/products/accounts and such, then there was a misunderstanding as I think sheenshane said that for when you are buying or selling bitcoin-- as per their word.

LBC doesn't handle goods and services, it's only for trading bitcoins against money (medium of exchange), and it would be best to not try to find a loop hole about it.

I wish.

It's not the case for the CEXs today. When you get the KYC card, it's either you comply and get back the access to your funds or you don't and it's theirs. You can read countless threads about this when you look it up. And exchanges usually don't tell the reasons for it or make it vague like "we detected a suspicious activity" so we don't know how sensitive their system is when it comes to this.

Additionally, this is bittrex who imposed mandatory KYC without prior notice which locked thousands of users out of their account and has the mandatory source of funds. We can't really expect them to be that lax when it comes to KYC... or any other compliance type


Some CEX are laxer than the other which makes them relatively better

The migration seems to have started 2 months ago... I'm no expert but for a small exchange site it seems to be taking too long, no?



It's also shady that they have only announced such a big update in their telegram making most of their users in the dark, and this was during not prior. Even if they don't exit scam, this is still without a doubt a shady behavior.


Cloudflare makes it possible to hide the server IP by acting as a proxy so that's not them but cloudflare.


Also reminds me of coinsmarkets who had the same excuse. Now that I think about it, it was up from time to time, maybe to appear genuine. I say there's a fair chance vinex might do the same so check them as many times a day @op.

Both parties are saying different things... if you want to back your words, post proofs (e.g. chat logs) otherwise it won't hold weight, and people will more likely to be left confused.

It looks like it's the promised after sales service that they failed to provide, then I don't understand what was so hard about typing a no more than 200 character tutorial or set it up themself which wouldn't take more than 10 mins... I doubt they don't know how to put a link within an image since they make signatures.

While I wouldn't say you were scammed (unless we're missing something), keeping one's word is vital when it comes to doing transactions. I say post your proofs op (blur every sensitive info) to strengthen your case and I'll inform lucifur about this thread so you can hear their side.

Customer support is the bridge between the users and the service so if something goes wrong with the said service, it's only right that we reach out to them.
And as per their word, there is no live support in phone (there is however an upcoming live support via messaging in 2nd half of 2021 — An update on improving our customer experience )


There's also a reddit thread about people disabling their accounts after calling coinbase (reddit thread). It could also be that they did something wrong during the call but I still wouldn't risk it.

As always, create a support ticket and escalate your ticket number thru their social network sites

Helpful links:

How can I contact Coinbase support?
Is Coinbase present on social media?

Note: when it comes to SNS, they are more active in twitter (@CoinbaseSupport) and reddit, I recommend putting more attention on those

That would be very convenient but you'd be sacrificing your security in exchange.

Different method = different attack surface which means some offers better security than the other and this would be meaningless if it's also possible to generate an OTP thru a weaker point as hackers would target that instead, just like how it is with your example as software/app-based authentication offers better security than SMS-based.

It's still the same as before but it's defunct now and all their social network sites seems abandoned including their BCT account CoinExchange.io— last active: September 16, 2019


photo from u/Junkis of reddit

This complete blocking of any communication is so shady, it looks like a way to claim as many funds as possible after the deadline... I'm not buying that they don't have the means to recover their support channels (portal + SNS) and even if they actually don't, they could've just set up a new medium to connect to their users especially because withdrawal problems are bound to happen to some users.

@op, Another thing to consider is, even if this is actually them, there is still a chance of misuse of personal data...  you yourself op has found them sus too.

According to this user, it seems they are using passbase to handle their KYC. Try to reach out to passbase instead and ask if they are still in service to coinexchange.io as you are worried about your data's safety. It doesn't fully eliminate your concern, but risk would definitely be reduced if confirmed they are still servicing them imo.  


The reddit thread by the way is for users like you, so might help to read it all/post to update each other.

But it's not for every unverified users, take note of the "for some users who are not verified" in their message.

As per their word, your withdrawal limit will reflect in your withdrawal page


I checked mine and it's still 2BTC


But the thing with CEX is there is always the risk of getting asked to KYC regardless of whether you are trading less than your withdrawal limit or not...

Take note of "manually credit" cause anything that is done manually in centralized exchanges usually have long delays, probably due to the lack of manpower especially during surge times like this so I say this is more of a competency problem, at least for now...

and in case you're wondering, the questions were asked to make sure the XLMs were truly from you, so nothing wrong with them.

Just a suggestion, maybe creating more support tickets only furthers down your case, so try to stop it for now and only regularly escalate your case (support ticket) thru their live chat and social network sites.


Better open your own scam accusation thread

According to their Terms of Service, this isn't allowed



Note that main accounts are not to be confused with sub-accounts as they are just nestled within your main.


There is an option to disable your account which can be reactivated by reaching out to support. They did say "maintain only one main" so maybe there's a chance it'll be fine once you disable your current one BUT to guarantee your account's safety, ask their support to make sure.

If that isn't allowed either, you can ask them to delete your account as they are GDPR compliant although at this point, it's not worth the trouble just to get some referral bonus...

If you decide to go with LBC, aside from their user profile stats be sure to also take note of LBC's How to stay safe while trading Bitcoin. With account trading and feed back manipulation being a thing, even excellent accounts (lots of positive feed backs, confirmed trades etc..) can try to scam you.

Take a look at these cases for example

• Localbitcoins SCAMMERS !!! 26 accounts!!!
• Zelle Chargeback Scam
• Scammed out of 1 BTC on localbitcoins.

Also note that no one can accurately predict the future price as you would need some kind of superpower for that so if that's what you're looking for, you won't find anything.

Best we can do is intelligent guessing/speculate, and for that you can check the speculation board or in tradingview.com

A must have's would be

1. Real-time changes
2. Search bar function
3. Filters
4. More exchange, more coins and a different chart for each pair in an exchange.
5. Ability to draw, add lines, text and stuff in compare feature

And to have an edge over similar websites, maybe consider getting some functions which most of them don't have or only offers for paid users e.g. custom time frames, custom price and volume in percentage filter, etc...

Lastly, maybe more background/explanation behind the price analysis ideas? and a risk warning.

The fault could also be on your mobile service provider, try to reach out to them too.

This problem has a much lower chance of occuring when you switch to better 2fa method like software as there'll be no need to rely to service providers (yours + the exchange's). Most importantly, SMS is the least secure way to do 2fa for reasons such as they go around unencrypted, sim cards are easy to steal and operators have the ability to port your phone number into another SIM giving birth to sim swapping attacks, so you are essentially making your account more secure.

Just a warning. Engaging thru PMs makes you prone to scam attempts. scammers like it because there will be no one to point out their nonsense. Sticking to public communities like this forum is recommended plus it's better to get opinions from various ppl.

It's perfectly fine to share ideas but never try to seek validation as things can get ugly like losing accountability or being dependent on it. Are you maybe risking big op? that's why you cant take a step?

Did the app asked you these from the moment you opened it? 'cause an exchange app doesn't need these perms. Maybe the storage perm when you upload documents for KYC but it should only be asked when you are about to do tasks like that, not from the get go. Most importantly, you wouldn't really want any unknown/scam app to get those high-risk permissions.

One of the ways to know if an app is a spyware is if it asks permissions which aren't needed and it's the case for this one. I say uninstall the app op.

Lastly, a barrage of questions: is your phone rooted? and what OS? Did you notice anything unusual with your phone? are you getting more spam emails/sms more than usual?

Do you mean time frames in charts? I don't think it's possible

The feature is actually supported in tradingview which is the charts they're using, but the bar where it's possible to enter custom time frames can't be found and the shortcut for it doesn't work either (a popup will show up when you type in a number)

From:tradingview.com


From:bybit.com


And this is probably because the feature is only for paid users and there's currently no way to login your account in the exchange and/or bybit refused to shoulder the pay (if it's even possible)