Swedish ASIC miner company kncminer.com

[mo_mo]

I am also waiting for a refund from KNC, I paid in fiat and i gave them all the info, no replies. it's been more than 2 weeks now...

[Vagnavs]

I am also waiting for a refund from KNC, I paid in fiat and i gave them all the info, no replies. it's been more than 2 weeks now...

They've responded to my emails. Granted, not always right away. You could try calling and see if you have better luck..
Regards

[ElGabo]

Ok, maybe I´m just dump, but please be patient.
I´m reading this topic for a while and was wondering why some people are getting so angry.

I really don´t like the tone of some of you here, just because you are shitting bricks, you can talk normal.
Why are you guys getting so emotional?
You know you shouldn´t play with money you can not afford to lose.
Ok, it maybe sounds like a teacher. Just wanna let you know, I also ordered 3 Neptunes in November with a loan from my Bank.
Nobody forced me, it was my decision. So I can just blame my self.
I understand that KnC is behaving not very nice and customer friendly in some points. We all waiting for infos.
Clearly I would also be angry if I had to wait for weeks until I get my refund, or even an answer.
But until now, this didn´t happen to me with KnC.
Every time I wrote an email, I got an answer and had to wait at latest 2 days for it.
Maybe I´m just lucky?
I´d like to understand, why anybody changed his order to FrankenJup?
Ok, you´ll probably mining next week, but you´ll have 28nm and just 3 month warranty. Never ever would have done that.
Also wouldn´t change my order to Titans. It´s just scrypt, not scrypt-n and I think, we all are pretty sure, that it´ll come to late.

So either stay with Neptunes or refund.
So after all the speculations here, lets stay with the facts. And please correct me, if I´m wrong!

Until the Jupiters, KnC delivered as the one and only european company who builds asics as promised and way better.
Why would they saw off the branch they're sitting on?
They have a good name, they´ll surely try to keep it. They earned money, and yes of course, they want more.
Fine for me, as long as I get, what I paid for and I get it in time.

Who can prove, that this won´t happen? Q1 is over, I know, but they never promised it. Although we all wanted to believe it so desperately.

And please don´t compare AMD or NVIDIA 20nm problems with asics. It´s completely different.

Because they made all this shit from PRE-ORDER MONEY.

WE funded them with peorders. They were the nice guys with under promise over deliver, netwotk protection statement... and so and so.....

Now they fu.. our ass....

I couldn't say a word for example Bitmain do this, or Bitfury made his own mine... They never used customer funds to show something.

You wrote you ordered Neptunes, I think you got here at this stage. Check the beginning of this whole shit and you'll understand what is going on here.

Ps: And they on their way to make the largest mine on the world..... (maybe)

[greghawk]

Because they made all this shit from PRE-ORDER MONEY.

WE funded them with peorders. They were the nice guys with under promise over deliver, netwotk protection statement... and so and so.....

Now they fu.. our ass....

I couldn't say a word for example Bitmain do this, or Bitfury made his own mine... They never used customer funds to show something.

You wrote you ordered Neptunes, I think you got here at this stage. Check the beginning of this whole shit and you'll understand what is going on here.

Ps: And they on their way to make the largest mine on the world..... (maybe)


[/quote]

Still don´t get it.
So you´re basicly angry at your self, because you are supporting a company whose behaviour you don´t like ?!

All that you said was known before.

[elasticband]

f you are still waiting on a refund from a neptune i advice you call KnC i just spoke with Anna and a request has been put in for my refund to be made in bitcoin. Don 't be scared to yell at the poor wee Scandinavian girl, she works for the devil, oh and don't let her talk over you as that is what she will try and do.

[tzortz]

f you are still waiting on a refund from a neptune i advice you call KnC i just spoke with Anna and a request has been put in for my refund to be made in bitcoin. Don 't be scared to yell at the poor wee Scandinavian girl, she works for the devil, oh and don't let her talk over you as that is what she will try and do.

Works for the devil?

[ElGabo]

Because they made all this shit from PRE-ORDER MONEY.

WE funded them with peorders. They were the nice guys with under promise over deliver, netwotk protection statement... and so and so.....

Now they fu.. our ass....

I couldn't say a word for example Bitmain do this, or Bitfury made his own mine... They never used customer funds to show something.

You wrote you ordered Neptunes, I think you got here at this stage. Check the beginning of this whole shit and you'll understand what is going on here.

Ps: And they on their way to make the largest mine on the world..... (maybe)

Still don´t get it.
So you´re basicly angry at your self, because you are supporting a company whose behaviour you don´t like ?!

All that you said was known before.
[/quote]

I'm not talking about Neptunes.

I'm talking about the begining of this whole shit, back a year ago....

Just read this whole thread from the begining and you'll get it.

And yes, I'm a bit angry at myself because i put trust in this company.....

[Flashman]

One SHA engine is simple, deceptively so, cram so many together on a chip and you get horrendous power and leakage issues that are more like multipipe GPUs than CPUs or SOCs or anything.

If it was sofa king straightforward, every SHA ASIC ever thought of so far would have come in below, even at power target, on time, or even at all. (AM had a fail, BFL had a fail. and don't forget they were working with reputable design and layout houses. And there might have been a couple of private venture flops we've never heard of)

You've got one guy who designed all Samsung top shit failing to get his projected 2Gh out of the cointerras for example. Hashfast approached the SHA ASIC game as "this is going to be a piece of piss" and got their fingers burned off to the shoulder.

Anyway, when you've gone out and made a SHA ASIC that came in on time, with power and frequency within even 30% of the theoretical capabilities of the process, then I'll let you tell me how simple SHA ASICs are to make.

This has already been discussed numerous times: only Bitfury used the proper design flow for the mining chip: BSIM (or equivalent analog/mixed-signal) simulation, but this was his first ASIC project. Everyone else used the low-power digital design tools that are emphatically, obviously bad at designing/simulating high-power chips and attempted to saved time by skipping the analog-level design verification.

And the Bitfury chip was supposed to be 5Gh.... it's no more of a win than anyone elses has been.

[RoadStress]

f you are still waiting on a refund from a neptune i advice you call KnC i just spoke with Anna and a request has been put in for my refund to be made in bitcoin. Don 't be scared to yell at the poor wee Scandinavian girl, she works for the devil, oh and don't let her talk over you as that is what she will try and do.

I just had a 5 min call with Anna i think and she was explaining me that the Financial Department has to fill a lot of documents for the refund since my order was already reported to their tax authorities and also that they have to check my order payment even if after she asked my order number she reported back that i paid in November with bitcoins. I don't know what's there to check more...I did ask about bitcoins refund but she told me that it won't speed up the process except that i win the 3 days that it takes to receive my wire transfer. She also told me that the refund might take longer than 10 business days, but i will get my refund eventually. Back to the waiting line i guess. Refund asked on 11 April. Let's see how long will it take them...

[lemonte]

Controller boards now on sale.

https://www.kncminer.com/products/controller-board

[RoadStress]

Controller boards now on sale.

https://www.kncminer.com/products/controller-board

I still can't grasp my head around KnC's latest sales decisions. Why would you sell now a controller board when just a few months ago everyone would have given everything for them? Same for the upgrade boards. Unless they plan to unload their whole datacenter jupiters to replace them with neptunes. I can't think of any other reason right now.

[elasticband]

Controller boards now on sale.

https://www.kncminer.com/products/controller-board

I still can't grasp my head around KnC's latest sales decisions. Why would you sell now a controller board when just a few months ago everyone would have given everything for them? Same for the upgrade boards. Unless they plan to unload their whole datacenter jupiters to replace them with neptunes. I can't think of any other reason right now.

You answered your own question, everyone wanted them, Including KnC. They ran out of space adding modules to peoples hosted miners to run on the side for themselves and then kept all the control boards for themselves and set up a large data center, probably using November boards, which will be dismantled and sent out to the original hosting customers before KNC deploy their 20nm product in the data center, which the probably own a large % of due to refunds, but it's okay because the mining facility paid for that.

[RoadStress]

Controller boards now on sale.

https://www.kncminer.com/products/controller-board

I still can't grasp my head around KnC's latest sales decisions. Why would you sell now a controller board when just a few months ago everyone would have given everything for them? Same for the upgrade boards. Unless they plan to unload their whole datacenter jupiters to replace them with neptunes. I can't think of any other reason right now.

You answered your own question, everyone wanted them, Including KnC. They ran out of space adding modules to peoples hosted miners to run on the side for themselves and then kept all the control boards for themselves and set up a large data center, probably using November boards, which will be dismantled and sent out to the original hosting customers before KNC deploy their 20nm product in the data center, which the probably own a large % of due to refunds, but it's okay because the mining facility paid for that.

The number of people that wanted them back a few months ago was very small compared to the number of boards they needed for the DC so i don't like this argument. If they were selling controller and upgrade boards only for their previous customers i don't see how that could impact them so much.

Edit: I'm not familiar with what paperwork has to be filled when making a refund for an order that was filled with tax authorities last year. Anyone care to share some details about it?

Edit2: On 11 April i made my request and they told me 7-10 business days in the e-mail. If we don't count the Easter Bank holidays then on 29 i'm at the 10th day.

Here is the history:
11 April: "Thank you for the update. Your refund will be processed shortly. "
17 April: "The refund process usually takes between 7-10 business days. Our finance department are extremely busy at the moment but we hope that you will be refunded shortly.

It seems that mining 300k-500k$ per day can't get you a good finance department.

[reactor]

Controller boards now on sale.

https://www.kncminer.com/products/controller-board

I still can't grasp my head around KnC's latest sales decisions. Why would you sell now a controller board when just a few months ago everyone would have given everything for them? Same for the upgrade boards. Unless they plan to unload their whole datacenter jupiters to replace them with neptunes. I can't think of any other reason right now.

You answered your own question, everyone wanted them, Including KnC. They ran out of space adding modules to peoples hosted miners to run on the side for themselves and then kept all the control boards for themselves and set up a large data center, probably using November boards, which will be dismantled and sent out to the original hosting customers before KNC deploy their 20nm product in the data center, which the probably own a large % of due to refunds, but it's okay because the mining facility paid for that.

The number of people that wanted them back a few months ago was very small compared to the number of boards they needed for the DC so i don't like this argument. If they were selling controller and upgrade boards only for their previous customers i don't see how that could impact them so much.

Edit: I'm not familiar with what paperwork has to be filled when making a refund for an order that was filled with tax authorities last year. Anyone care to share some details about it?

Edit2: On 11 April i made my request and they told me 7-10 business days in the e-mail. If we don't count the Easter Bank holidays then on 29 i'm at the 10th day.

Here is the history:
11 April: "Thank you for the update. Your refund will be processed shortly. "
17 April: "The refund process usually takes between 7-10 business days. Our finance department are extremely busy at the moment but we hope that you will be refunded shortly.

It seems that mining 300k-500k$ per day can't get you a good finance department.

Because they're full of shit.  Tax liabilities are the responsibility of the vendor and their local market, not the responsibility of the consumer.  It's like going to a local store and them saying they have to check with the state tax office before they can refund you.

And KNC needs their money.  They're buying themselves a special place in tech hell where their names will live on in infamy, kinda like Karpy from Gox, except everyone knew Karpy was overwhelmed and not capable a long time ago.  Sam and co played the community well, for that they should be right professionally fucked if this community has any ability behind it.

[elasticband]

10 mining boards and 2 control boards = 12+ btc inc VAT + delivery

I am trying to sell 3 cntrl boards and 11 mining boards overclocked to 2.05THPS and won't get anywhere near 10btc

[ElGabo]

10 mining boards and 2 control boards = 12+ btc inc VAT + delivery

I am trying to sell 3 cntrl boards and 11 mining boards overclocked to 2.05THPS and won't get anywhere near 10btc

Because it not worth more..... 

I won't buy from Knc too for these prices.... (If btc would be 1000.....)

[elasticband]

Hey dude, yeah don't worry i know that and i don't expect you to pay anywhere near 10btc.

Sorry i never got back to you, a friend locally said he would come and take them away on Monday for 8btc, so the local pickup made it easier.

sorry dude!

[ElGabo]

Hey dude, yeah don't worry i know that and i don't expect you to pay anywhere near 10btc.

Sorry i never got back to you, a friend locally said he would come and take them away on Monday for 8btc, so the local pickup made it easier.

sorry dude!

No problem!

It was not aimed to you....

It's for the overall asic business these days.

Not worth to buy machines priced in fiat.

(Keep hodling)

[elasticband]

indeed. I am selling my miners, summer is coming i can't be bothered with the heat again.

My meter only allows 5kw and scaling up it just not possible, even with the future generation machines coming the power/hashrate specs have not been as nice as i would have liked.

If i sold the 2thps of knc HW (2.6kw) i have left at home and waited to buy lets say Asicminer gen3 it looks like i would only get 2.5- 2.7thps for 2.6kw.


mining sucks now unless you can scale up big style. soon will be only a few pools and several large companies.

[pvnamk19]

Due to some unforeseen reasons, we now can provide you pre-mined, naked Jupiters 1140 GHs at ~ 2.6 USD/GHs  
Why don't they off-load these stuffs to byteminr.com?