**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

[Serpens66]

Everything okay with my connection. All other things are working perfect, other exchanges also like bittrex, livecoin.. Only Cex is down for scheduled maintenance
I try with all browsers but still same problem

I also had no problems with cex within the past three days. I'm logged in nearly everyday a few hours.
Right now they are definitely online. cex.io

[examplens]

Everything okay with my connection. All other things are working perfect, other exchanges also like bittrex, livecoin.. Only Cex is down for scheduled maintenance
I try with all browsers but still same problem

I also had no problems with cex within the past three days. I'm logged in nearly everyday a few hours.
Right now they are definitely online. cex.io

Now I'm worried.
Also i am tried with my Android app, and try to another Internet provider with different IP address, but still problem with accessing Cex.
I sent support ticket, I hope that the problem will be solved soon

[CEX]

Everything okay with my connection. All other things are working perfect, other exchanges also like bittrex, livecoin.. Only Cex is down for scheduled maintenance
I try with all browsers but still same problem

I also had no problems with cex within the past three days. I'm logged in nearly everyday a few hours.
Right now they are definitely online. cex.io

Now I'm worried.
Also i am tried with my Android app, and try to another Internet provider with different IP address, but still problem with accessing Cex.
I sent support ticket, I hope that the problem will be solved soon

Hi!

Could you please specify your User ID on CEX.IO?

[examplens]

Everything okay with my connection. All other things are working perfect, other exchanges also like bittrex, livecoin.. Only Cex is down for scheduled maintenance
I try with all browsers but still same problem

I also had no problems with cex within the past three days. I'm logged in nearly everyday a few hours.
Right now they are definitely online. cex.io

Now I'm worried.
Also i am tried with my Android app, and try to another Internet provider with different IP address, but still problem with accessing Cex.
I sent support ticket, I hope that the problem will be solved soon

Hi!

Could you please specify your User ID on CEX.IO?

I am contacted support on site, and seems now solved my problem. Now is everything okay as usual. 😊
Thanks for support

[superycs]

Everything okay with my connection. All other things are working perfect, other exchanges also like bittrex, livecoin.. Only Cex is down for scheduled maintenance
I try with all browsers but still same problem

I also had no problems with cex within the past three days. I'm logged in nearly everyday a few hours.
Right now they are definitely online. cex.io

Now I'm worried.
Also i am tried with my Android app, and try to another Internet provider with different IP address, but still problem with accessing Cex.
I sent support ticket, I hope that the problem will be solved soon

my ID: up104008858
ticket ID: 260658

up to now I still have not receive response.

Could you please specify your User ID on CEX.IO?

[abelwhite]

Dear cex,

I’m writing here because your support doesn’t reply to my emails.

Here is my story:

May 23.  I wrote to web@cex.io a short email with proposition to discuss promo opportunities for cex.io

June 2. I got an email from Peter MacQuoid <petemacquoid@gmail.com>
I thought that’s strange if cex writing me from gmail account, so I asked why. And he replied that he’s interested in traffic for another project.

What??? What’s another project?

July 6. I submitted a support ticket and described this issue.

And guess what? Nothing. No reply from cex.

https://i.imgur.com/lumCwhQ.png

BTW, simple searching by Google images https://ok.ru/profile/575502819517

I want to let you know that's very unprofessional. And I want to know who is this guy in your company, why he reads your correspondence and intercepts media sellers for another project?

[Siralistair]

up1049284890



I got a "Withdrawal Rejected" message when trying to transfer funds back to my credit card. Everything is fine on my banks end.  Any help with this issue would be greatly appreciated. I'm having a hard time getting in contact with anybody at CEX. I've made several requests and sent several emails but still no response.

[CEX]

Dear cex,

I’m writing here because your support doesn’t reply to my emails.

Here is my story:

May 23.  I wrote to web@cex.io a short email with proposition to discuss promo opportunities for cex.io

June 2. I got an email from Peter MacQuoid <petemacquoid@gmail.com>
I thought that’s strange if cex writing me from gmail account, so I asked why. And he replied that he’s interested in traffic for another project.

What??? What’s another project?

July 6. I submitted a support ticket and described this issue.

And guess what? Nothing. No reply from cex.



BTW, simple searching by Google images https://ok.ru/profile/575502819517

I want to let you know that's very unprofessional. And I want to know who is this guy in your company, why he reads your correspondence and intercepts media sellers for another project?

Hello. Please, provide us with your User ID and support ticket. We will definitely investigate this issue.

[CEX]

up1049284890



I got a "Withdrawal Rejected" message when trying to transfer funds back to my credit card. Everything is fine on my banks end.  Any help with this issue would be greatly appreciated. I'm having a hard time getting in contact with anybody at CEX. I've made several requests and sent several emails but still no response.

Hello! Please, check your inbox, our support team has replied to your request. We apologize for the delay.

[abelwhite]

Hello. Please, provide us with your User ID and support ticket. We will definitely investigate this issue.

I don't have an user id. Support ticket is 223736.

[Samscoin]

Hi

I'm just looking to change about $6k AUD into bitcoin in (preferably) one transaction, with lowest possible fees.. is this the right exchange to do this?
Cheers

[erikalui]

I've not used my cexio account ever and few days back somebody tried to hack my account but was unsuccessful. I reported that to the support and they ask me to send so many proofs to verify my account. I did not yet reply to that email but your support keeps reminding me everyday to verify my account. I don't wish to use that account now but by verifying it, what's the guarantee that my account will always be secure?

[poordeveloper]

I've not used my cexio account ever and few days back somebody tried to hack my account but was unsuccessful. I reported that to the support and they ask me to send so many proofs to verify my account. I did not yet reply to that email but your support keeps reminding me everyday to verify my account. I don't wish to use that account now but by verifying it, what's the guarantee that my account will always be secure?

Did you use the same password in CEX.io as in anywhere else?

[recklessMe]

I've not used my cexio account ever and few days back somebody tried to hack my account but was unsuccessful. I reported that to the support and they ask me to send so many proofs to verify my account. I did not yet reply to that email but your support keeps reminding me everyday to verify my account. I don't wish to use that account now but by verifying it, what's the guarantee that my account will always be secure?

You reported that someone was trying to hack into your account. The obvious action from cex.io was to make sure that this account really belongs to you. So it is no surprise they asked you to go through the verification process to avoid potential breach and ensure the security of your account at any time thereafter.

[superycs]

my ID: up104008858
ticket ID: 260658

I only got meaningless reply.
I have upload my bank statement about the source of funds, but still not reply.

and I have another 3 withdrawals from you, but I still not receive them.

[erikalui]

I've not used my cexio account ever and few days back somebody tried to hack my account but was unsuccessful. I reported that to the support and they ask me to send so many proofs to verify my account. I did not yet reply to that email but your support keeps reminding me everyday to verify my account. I don't wish to use that account now but by verifying it, what's the guarantee that my account will always be secure?

Did you use the same password in CEX.io as in anywhere else?

No and the hacker couldn't enter my account.

I've not used my cexio account ever and few days back somebody tried to hack my account but was unsuccessful. I reported that to the support and they ask me to send so many proofs to verify my account. I did not yet reply to that email but your support keeps reminding me everyday to verify my account. I don't wish to use that account now but by verifying it, what's the guarantee that my account will always be secure?

You reported that someone was trying to hack into your account. The obvious action from cex.io was to make sure that this account really belongs to you. So it is no surprise they asked you to go through the verification process to avoid potential breach and ensure the security of your account at any time thereafter.

The account would be verified after I submit proof but if it manages to get hacked in future, unless I use 2FA there is no way to ensure the safety of my account. The fact that I never even deposited anything in my account and I need to verify it is weird as it doesn't protect my account from another hack attempt nor if the funds get stolen, I would get back my cash. Verifying is not an issue for me.

[Oldruh]

Hello,It's been 4 days it didnt be paid  usd

[poordeveloper]

Hello,It's been 4 days it didnt be paid  usd

Are you waiting for a USD payment? If so, it'd help if you posted a ticket ID so they know who you are.

[Serpens66]

@Cex:
I got email, that you will split coins, if a fork happens at 1st august.

But you do not mention "Bitcoin Cash". Will you also allow to withdraw those, if this fork happens?

[examplens]

Is safe to keep Bitcoin on CEX on 1st August?
It would be best for me, most of them is on Cex exchange. Any info?
thanks