**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

[i3bitcoin]

Does anyone experience a problem "Credit card Rejected" when withdraw on Visa/Mastercard?

The answer, I received from support:
I will clarify your issue, it was about withdrawal limits of your payment card, not account:
card_visa payment (withdrawal) has been rejected by ECP with code: '121', reason: 'Decline, exceeds withdrawal amount limit.
Please contact your bank to solve this issue.

I've contacted my bank, and they said there is no any limit on my credit card.

I suppose, there is a limit on card withdrawals at Cex.io, even if your account is verified.

What do you think?

[JJ17]

Unfortunately,  it seems like I've been scammed by cex.io today.

I transfered XRP to my Cex.io account.
A few minutes after I made the transaction, the Ripple network confirmed my transaction.
Now, hours later, my XRP is still not credited to my account.
I tripple checked the deposit address and destination tag. - all correct.

The customer service does not respond (ticket492295).

I would recommend you to stay away from cex.io 

[D4RK5T4R]

Just look at their trustpilot reviews.

https://uk.trustpilot.com/review/cex.io

Cex used to be top of the game, but has now gained many terrible reviews.

CEX.IO is ranked 51 out of 52 in the category Currency Exchange

CEX.IO is ranked 39 out of 43 in the category Electronic Payment

Gone are the days of being number 1 in both those categories.

[Rotweiler]

Been your customer for over 4 years now and waiting for over 12 days for ADVANCED VERIFICATION now and also you have removed my current verified status blocking my money inside thus I can't trade.
Wgich exchange removes current verification level to upgrade omg?  Will you help?
I haven't been addressed it is 14 days now. Their twitter team responds to every stupid query but mine!
Ticket id: 430969

[JJ17]

@Rotweiler

I am waiting for advanced verification since 7 Months!! Request #424145

[ARTHurt]

@Rotweiler

I am waiting for advanced verification since 7 Months!! Request #424145

#MeToo

I have applied 2 times, one in August and 2nd in October
No feedback since...

I suppose it's only marketing

[ARTHurt]

Unfortunately,  it seems like I've been scammed by cex.io today.

I transfered XRP to my Cex.io account.
A few minutes after I made the transaction, the Ripple network confirmed my transaction.
Now, hours later, my XRP is still not credited to my account.
I tripple checked the deposit address and destination tag. - all correct.

The customer service does not respond (ticket492295).

I would recommend you to stay away from cex.io 

@CEX

What's goin' on? Where's our RIPPLE???

XRP disappeared completely from Balance TAB!
There is no Deposit/Withdraw options anymore but just earlier I was checking the deposit address!

You should have been warned us you suspend the coin in-outs while we keep sending coins to you like a bunch of idiots!

We can clearly see the block explorer you have received my 500 coins, I can see them there, you have received 27 million XRP from users already and you hold it for yourself???
Why you don't release it to our Balance !!!

What happens with these coins that were already sent?

Dirty game!!!
I'm so mad on you right now!!!

[kolyamoshman]

@CEX.IO i made deposit through SEPA 6.12
you answered me that 7.12 you got my money and they are under your compliance review, and
will be approved during 3 days

So 3 days went already, but no money in account
no answer in my ticket 451718  user up110393368

I think it is fair from my side to ask for any answer

Hello, you have been replied by our Finance team, please check your ticket

7 days go after i made deposit and 3 days after finance email. No money in the account still
I understand that you are busy, but can it be any info when money will be in?
I am so sad about that

CEX.IO either cancel my deposit so i get money to my bank account back or proceed with it. Because it is totally unacceptable

[Rotweiler]

The accusations and voices of people arise a lot both on twitter and trusted reviews.
Especially after the ripple failure.
They also fail to respond any support ticket.
Time to get out now.

[loughlin]

Is it possible to register verified CEX account without proof of bills in my name?
I am a student and I can provide passport and driving license, but I have no any other proof of residency.

[D4RK5T4R]

Is it possible to register verified CEX account without proof of bills in my name?
I am a student and I can provide passport and driving license, but I have no any other proof of residency.

Why would you want to deposit to a site with so many complaints?

[Barbaric]

I have a Pending Bank transfer withdrawal for 3 days now, for how long should I expect to wait until they release it?

[yslyung]

My ticket id # 506183

Requested withdrawal to debit card but instead i was CHARGED & my cex.io account have been debited.

I have confirmed that USD 2000 was charged to my master debit card by SMS ECT OCT Service London via SMS to my mobile, internet banking & speaking to the bank officer that my master debit card was charged & no funds showed up in my bank account (obviously).

It's USD 2000 both ways  !

I hope support can help to solve the issue.

[D4RK5T4R]

My ticket id # 506183

Requested withdrawal to debit card but instead i was CHARGED & my cex.io account have been debited.

I have confirmed that USD 2000 was charged to my master debit card by SMS ECT OCT Service London via SMS to my mobile, internet banking & speaking to the bank officer that my master debit card was charged & no funds showed up in my bank account (obviously).

It's USD 2000 both ways  !

I hope support can help to solve the issue.

This is a common problem recently with cex.io, it amounts to theft, pure and simple.

[ARTHurt]

I have a Pending Bank transfer withdrawal for 3 days now, for how long should I expect to wait until they release it?

They used to make payments (release funds - ftom Pending to Completed) every day around mid day to late afternoon...

Recently, since about one week, they are not doing it, it's just ocasionally once in 2-3 days they are paying...

I'm saying it for sure, as I used to withdraw almost every day..

I am concerned because I think they are in serious trouble with liquidity, waiting deposits from other users so they can aford to pay the withdrawals...

That could also be the reason they increased the fees dramatically which will further push traders away from their platform.

Seems the company has a really bad management, bad support and bad customer care which will eventually lead to getting the doors closed sooner or later.

I'm sad because I liked Cex, being with them since 4 or 5 years now...

[olusortacc]

Good day you all,

@CEX

By my stupid mistake, i deleted cex.io 2fa account on app google authenticator. then i was not able to login as usual (on pc)
I was having access on my Android app but balance seems 0 for all currencies. Now i can not login through application as well.

I requested disablement from support team and they asked from me some informations.
All related/asked requests were sent already with multiple support tickets and e-mails. So far, no reply from cex.io

Ticket ID: 496328

Additionally, before I was signing into cex.io and looking support for my tickets. Currently, i can not login to support section and see my tickets.

Thanks in advance

[spastikss]

---------Withdrawal payment processing timeline: up to 20 Banking Days.-------

Hey cex.io;

Where do you live? at the space station?

[ARTHurt]

---------Withdrawal payment processing timeline: up to 20 Banking Days.-------

Hey cex.io;

Where do you live? at the space station?

Haha! That's a good one

[examplens]

---------Withdrawal payment processing timeline: up to 20 Banking Days.-------

Hey cex.io;

Where do you live? at the space station?

Can you tell me from where you are and what is amount which you want to withdraw from Cex?
I am very curious, because for now i have no problem with withdrawal money from cex. Range between $100-$1000

[davlulham]

@CEX
@cex.io

I have now been waiting since 7th December (13 days) for my deposit to be processed. I sent £2000 and reading through the post on here I am very concerned that I have been defrauded.

Please can you get this processed as a matter of priority. Looking on the forums it seems many other customers are in the same position. You tout yourselves as 'the bitcoin exchange you can trust' but I'm finding that increasingly difficult to believe.

Just hurry up and credit my deposit! I called my bank and it went through same day, you have been holding my money for 10 days!!

REPLY TO MY POST AND PROVE THAT YOU ARE NOT THE SCAMMING BASTARDS EVERYONE SAYS YOU ARE!!

up105184495