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hitbtc (OP)
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August 21, 2014, 08:26:08 AM |
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please consider implementing the following feature (asap  )... - an email to the client should confirm when a deposit (of any currency) is actually credited on the account. Dear zauker, We have received many requests from our customers to implement this feature. Most probably this option will be implemented, but the time-frame for this is unknown. Thank you for choosing our service, The HitBTC Team  |
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HerrAndreas
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August 21, 2014, 12:39:48 PM |
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this is just a little thumbs-up for the great handling of fiat deposits by hitbtc.
smooth in and smooth out.
Please keep up the good work.
(I am right now having a really bad hair day with the guys over at bitstamp for not crediting my deposits and probably using the next day exchange rate to usd, costing me again some percent on top of missed opportunities cost).
hitbtc might have some issues too, but for now they are doing an excellent job.
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It is like the wild west in the movies, like russia in the 90ies. It´s you, revolutionaries, scamers, gangsters, genuises, greedy soon-to-be loosers, billionares, and big business at a global private party. It is bitcoin. http://nakamotoinstitute.org/mempool/dont-panic/ |
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hitbtc (OP)
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August 22, 2014, 10:41:26 AM
Last edit: August 22, 2014, 11:17:42 AM by hitbtc |
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Dear bernard75, Mandrill is a transactional e-mail service we use (from Mailchimp). We have disabled click tracking. Could you please contact us at support@hitbtc.com if you have any questions regarding the HitBTC API so we can help you? Thank you for choosing our service, The HitBTC Team |
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Hotmetal
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August 24, 2014, 04:24:20 AM |
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Hi htbtc.  For the last >2 days there has been pending transactions as well as incoming transfers which arent showing.. What's going on? Regards |
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escapeX
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August 24, 2014, 05:13:12 AM |
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HI,pls consider to add XCR to your website.
XCR is the latest 2nd crypto.
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hitbtc (OP)
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August 25, 2014, 09:19:12 AM |
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Hi htbtc.
For the last >2 days there has been pending transactions as well as incoming transfers which arent showing..
What's going on?
Regards
Dear Hotmetal, Most probably this issue was caused due to important software updates that were carried out over the weekend. In case the problem still persists, please PM us with your profile ID so we can check. Thank you for choosing our service, The HitBTC Team |
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hitbtc (OP)
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August 25, 2014, 09:23:53 AM |
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HI,pls consider to add XCR to your website.
XCR is the latest 2nd crypto.
Dear escapeX, XCR is added to our Coin Voting and 198 users have already voted for it! Vote and share. Thank you for choosing our service, The HitBTC Team |
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sobab
Newbie
 Offline
Activity: 20
Merit: 0
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August 26, 2014, 10:09:07 AM |
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Dear HitBTC
Pls add Latium to your site
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zauker
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August 26, 2014, 05:42:18 PM
Last edit: August 27, 2014, 05:50:45 AM by zauker |
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cannot see my btc deposit after 9 confirmations
EDIT: issue solved (about 12 hours later). I'm resuming trading. However, time to remove "most advanced exchange" from the title of this thread, dear OP...
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johndon
Newbie
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Activity: 37
Merit: 0
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August 26, 2014, 05:51:22 PM |
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Also my BTC deposit is not showing, already have more then 26 Confirmations
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rammy2k2
Legendary
Offline
Activity: 1974
Merit: 1003
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August 26, 2014, 07:10:59 PM |
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your EUR deposits/withdrawal are SEPA ?
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HerrAndreas
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August 26, 2014, 09:17:12 PM |
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BTC deposit not showing here too.
currently at 10 confirmations.
guys, please get this sorted soon.
And maybe just disable deposits while that bug hasn´t been killed...
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It is like the wild west in the movies, like russia in the 90ies. It´s you, revolutionaries, scamers, gangsters, genuises, greedy soon-to-be loosers, billionares, and big business at a global private party. It is bitcoin. http://nakamotoinstitute.org/mempool/dont-panic/ |
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johndon
Newbie
Offline
Activity: 37
Merit: 0
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August 27, 2014, 06:19:28 AM |
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I have received my BTC deposit, thanks!
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zauker
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August 27, 2014, 06:53:44 AM
Last edit: August 27, 2014, 07:05:28 AM by zauker |
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500 - Internal server error
EDIT - issue solved minutes later
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hitbtc (OP)
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August 27, 2014, 10:51:36 AM |
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cannot see my btc deposit after 9 confirmations
Dear zauker, johndon and HerrAndreas, Unfortunately, you were among the few customers for who our funding and withdrawal options were temporarily unavailable due to technical malfunctions. Our Tech Department has been working around the clock and we are glad to inform you that withdrawal and deposit option for your accounts has been restored. We apologize for any inconveniences this might have caused and we appreciate your patience. Thank you for choosing our service, The HitBTC Team |
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hitbtc (OP)
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August 27, 2014, 11:02:00 AM |
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your EUR deposits/withdrawal are SEPA ?
Dear rammy2k2, In most cases EUR deposits and withdrawals are SEPA transfers. SEPA now consists of 34 countries. If the bank you use is located in one of these countries, then your deposit/withdrawal will be a SEPA transfer. Thank you for choosing our service, The HitBTC Team |
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HerrAndreas
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August 27, 2014, 12:14:12 PM |
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cannot see my btc deposit after 9 confirmations
Dear zauker, johndon and HerrAndreas, Unfortunately, you were among the few customers for who our funding and withdrawal options were temporarily unavailable due to technical malfunctions. Our Tech Department has been working around the clock and we are glad to inform you that withdrawal and deposit option for your accounts has been restored. We apologize for any inconveniences this might have caused and we appreciate your patience. Thank you for choosing our service, The HitBTC Team thumbs up to hitbtc.com techs! issue was solved within very short time and also well after midnight in Talinn. actually your support answer mail came in long after the problem was solved |
It is like the wild west in the movies, like russia in the 90ies. It´s you, revolutionaries, scamers, gangsters, genuises, greedy soon-to-be loosers, billionares, and big business at a global private party. It is bitcoin. http://nakamotoinstitute.org/mempool/dont-panic/ |
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Joe Budden
Full Member
Offline
Activity: 210
Merit: 100
JO€¥ B⃦udd$
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August 30, 2014, 06:17:07 PM |
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cannot see my btc deposit after 9 confirmations
Dear zauker, johndon and HerrAndreas, Unfortunately, you were among the few customers for who our funding and withdrawal options were temporarily unavailable due to technical malfunctions. Our Tech Department has been working around the clock and we are glad to inform you that withdrawal and deposit option for your accounts has been restored. We apologize for any inconveniences this might have caused and we appreciate your patience. Thank you for choosing our service, The HitBTC Team thumbs up to hitbtc.com techs! issue was solved within very short time and also well after midnight in Talinn. actually your support answer mail came in long after the problem was solved you're lucky, two days with support because i can't withdraw any euro from my account ....  are there a lot of problems withdrawing euros? how often does it happen? |
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hitbtc (OP)
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September 01, 2014, 05:28:20 AM |
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you're lucky, two days with support because i can't withdraw any euro from my account .... Dear gwada971 and Joe Budden, We are working on resolving this issue. Please accept our sincere apologies for the inconvenience caused. Thank you for choosing our service, The HitBTC Team |
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