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Author Topic: [ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs  (Read 1256306 times)
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jtoomim
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November 11, 2014, 12:21:48 AM
 #8621

P.S. We will update next version to power limit of 288W for SP20 and 1275w for SP31, you can change it if you want.

It's really annoying when you do this. We've already tested our SP30s and SP31s and found the PSU limits that work best for each machine. In the past, when firmware changes these settings, we haven't had records of which machines were using which settings and have had to go back and figure them out again from scratch. Not fun. You have more machines deployed successfully with PSU limits higher than 1275W than you have shipping out right now. Overwriting old settings is more disruptive than leaving them be.

Also, 1275W sounds very low.

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November 11, 2014, 12:25:04 AM
 #8622

P.S. We will update next version to power limit of 288W for SP20 and 1275w for SP31, you can change it if you want.

It's really annoying when you do this. We've already tested our SP30s and SP31s and found the PSU limits that work best for each machine. In the past, when firmware changes these settings, we haven't had records of which machines were using which settings and have had to go back and figure them out again from scratch. Not fun. You have more machines deployed successfully with PSU limits higher than 1275W than you have shipping out right now. Overwriting old settings is more disruptive than leaving them be.

Also, 1275W sounds very low.

I am in agreement here. Having to retune 50+ machines every firmware update gets very tedious.
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November 11, 2014, 01:47:39 AM
 #8623

To continue on the disabled ASIC issue topic (following the 2.5.7 upgrade).

I've still two ASICs in a 'stuck' state; They operated again, for some time, a few hours ago; But, after a reboot the issue is back on the same ASICs.

If we consider there is no hardware damage (I hope so). Do you know, a reliable method, to get them in a deterministic and operational state?
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November 11, 2014, 02:47:39 AM
 #8624

I will try to contact Zvi or jtoomin friday morning sometime.

After applying 2.5.12 firmware upgrade, I still have a stuck ASIC 4. I did look through the log, and I have seen a new error after applying the firmware.

Error::: PLL stuck:ffffffff asic(4/255) LOOP:127 (Initial freq), 3000
Nov 11 02:33:35 miner local1.warn minergate[1019]: Critical: ASIC ERROR PLL on address 4/255
Nov 11 02:33:35 miner local1.warn minergate[1019]: Discovered stuck PLL 7000001

If that makes that ASIC try to run at 3000 Mhz, than that would be the hangup. I highly doubt these things are rated for 3000 Mhz...



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November 11, 2014, 03:11:50 AM
 #8625

Error::: PLL stuck:ffffffff asic(4/255) LOOP:127 (Initial freq), 3000
Nov 11 02:33:35 miner local1.warn minergate[1019]: Critical: ASIC ERROR PLL on address 4/255
Nov 11 02:33:35 miner local1.warn minergate[1019]: Discovered stuck PLL 7000001
That error usually goes away with a power cycle or two. Restarting minergate isn't enough for that one. If power cycles don't fix it, just disable ASIC 4 and your machine should run.

P.S.: It's jtoomim, not jtoomin.

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November 11, 2014, 05:37:39 AM
 #8626

We'll RMA both units and improve our support procedures with Minersource.

Guy

I have two SP20s hosted with Centerus and they both got damaged during shipping. I passed on the assembly instructions sent by Barbara to the Centerus support crew and they re-assembled the units and checked all the connections, but neither miner is hashing. I'm wondering who do I contact to request an RMA.

Do you guys have skype support as well? I see people mentioning zvisha being available on skype but I take it he's there more for detailed technical support not customer service issues, no?

Since Centerus is not on your hosting partners page I take it nobody from your company keeps in regular touch with their crew, no?

 

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November 11, 2014, 05:47:05 AM
 #8627

Zvisha does Skype chats just remember he is in Israel so the time zone difference.
 Smiley

We'll RMA both units and improve our support procedures with Minersource.

Guy

I have two SP20s hosted with Centerus and they both got damaged during shipping. I passed on the assembly instructions sent by Barbara to the Centerus support crew and they re-assembled the units and checked all the connections, but neither miner is hashing. I'm wondering who do I contact to request an RMA.

Do you guys have skype support as well? I see people mentioning zvisha being available on skype but I take it he's there more for detailed technical support not customer service issues, no?

Since Centerus is not on your hosting partners page I take it nobody from your company keeps in regular touch with their crew, no?

 

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November 11, 2014, 06:36:36 AM
 #8628

We'll RMA both units and improve our support procedures with Minersource.

Guy

Thank you.
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November 11, 2014, 07:09:08 AM
 #8629

Hi there
i have bought a SP31.
full paid on 26 August Order no 2423
After SP "identified three options for hosting" i choose minersource.
MS recieve my Unit on 31 October
then mailing, waiting , mailing,waiting ,...
on 6.11 i get a mail:
There was a problem at the facility, we have your units and they will go online within the next 18 hours.

waiting , waiting ,
then yesterday i get a contract to fill out , send it back
and now
waiting , waiting

normal that after eleven days my unit is not online ?

thanks for your help
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November 11, 2014, 07:48:19 AM
 #8630

MS recieve my Unit on 31 October
then mailing, waiting , mailing,waiting ,...
normal that after eleven days my unit is not online ?
You may want to post here instead or as well, as this sounds more like a hosting issue than a Spondoolies issue: https://bitcointalk.org/index.php?topic=622998.new#new

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November 11, 2014, 07:56:17 AM
 #8631

P.S. We will update next version to power limit of 288W for SP20 and 1275w for SP31, you can change it if you want.

It's really annoying when you do this. We've already tested our SP30s and SP31s and found the PSU limits that work best for each machine. In the past, when firmware changes these settings, we haven't had records of which machines were using which settings and have had to go back and figure them out again from scratch. Not fun. You have more machines deployed successfully with PSU limits higher than 1275W than you have shipping out right now. Overwriting old settings is more disruptive than leaving them be.

Also, 1275W sounds very low.

I am in agreement here. Having to retune 50+ machines every firmware update gets very tedious.

I am talking about the default settings.
The change will only effect new machines and machines where users never changed the "/etc/mg_custom_mode*" file (not fan, not limits).
Even then you can write a one-liner script that will "touch /etc/mg_custom_*"  on every machine.

Do you guys see a problem with that?
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November 11, 2014, 11:15:04 AM
 #8632

Version 2.5.12 became the official, 2.5.6 removed and 2.5.13 is the latest experimental.
2.5.12 - different handling of BIST and Murata flow - improves stability.
2.5.13 - sets default (after factory reset) values to 1275/288 in SP3x/SP2x. Redirection bug fixed. Handling of ambient temperatures lower then 0c added.

 
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November 11, 2014, 11:21:45 AM
 #8633

Zvisha does Skype chats just remember he is in Israel so the time zone difference.
 Smiley

We'll RMA both units and improve our support procedures with Minersource.

Guy

I have two SP20s hosted with Centerus and they both got damaged during shipping. I passed on the assembly instructions sent by Barbara to the Centerus support crew and they re-assembled the units and checked all the connections, but neither miner is hashing. I'm wondering who do I contact to request an RMA.

Do you guys have skype support as well? I see people mentioning zvisha being available on skype but I take it he's there more for detailed technical support not customer service issues, no?

Since Centerus is not on your hosting partners page I take it nobody from your company keeps in regular touch with their crew, no?

 


I have Skype in my phone, so I am available 100%, but sometimes I sleep. 
Supporting thousands of miners as a side job in my free time is getting ridiculously time consuming, so we are now hiring people for customer support, to handle PSU configuration and discovery and disablement of ASICs damaged in shipment.
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November 11, 2014, 11:31:51 AM
 #8634

Thanks
Will do
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November 11, 2014, 01:27:08 PM
 #8635

Zvisha does Skype chats just remember he is in Israel so the time zone difference.
 Smiley

We'll RMA both units and improve our support procedures with Minersource.

Guy

I have two SP20s hosted with Centerus and they both got damaged during shipping. I passed on the assembly instructions sent by Barbara to the Centerus support crew and they re-assembled the units and checked all the connections, but neither miner is hashing. I'm wondering who do I contact to request an RMA.

Do you guys have skype support as well? I see people mentioning zvisha being available on skype but I take it he's there more for detailed technical support not customer service issues, no?

Since Centerus is not on your hosting partners page I take it nobody from your company keeps in regular touch with their crew, no?

 


I have Skype in my phone, so I am available 100%, but sometimes I sleep. 
Supporting thousands of miners as a side job in my free time is getting ridiculously time consuming, so we are now hiring people for customer support, to handle PSU configuration and discovery and disablement of ASICs damaged in shipment.

I guess what I was asking earlier is, what is your skype id. PM it to me please if you do not mind.

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November 11, 2014, 01:46:12 PM
Last edit: November 11, 2014, 01:56:18 PM by klondike_bar
 #8636

new SP20 price! $795
with discount code and shipping of 2 units (3.4TH): 4.5 BTC

7* bitmain S3+ units (3.4 TH) with coupons and shipping this week = 4.7 BTC
4* Bitmain C1 (4TH) with watercooling and shipping this week = 5.3 BTC   (4.64 for 3.5TH)




24" PCI-E cables with 16AWG wires and stripped ends - great for server PSU mods, best prices https://bitcointalk.org/index.php?topic=563461
No longer a wannabe - now an ASIC owner!
klondike_bar
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November 11, 2014, 01:55:49 PM
 #8637

new SP20 price! $795
 If it was shipping today it would probably be an easy sale, but November 18 is 5 weeks away, or about 3 difficulty increases (~25% cumulative increase?)



It is 11th of November.

5 weeks?

Did I read the email wrong. It did say shipping on the 18th not available for purchase?

Color me confused.

colour me confused - i thought it was october...?

ive edited my post due to this revelation

24" PCI-E cables with 16AWG wires and stripped ends - great for server PSU mods, best prices https://bitcointalk.org/index.php?topic=563461
No longer a wannabe - now an ASIC owner!
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November 11, 2014, 01:57:01 PM
 #8638

new SP20 price! $795
 If it was shipping today it would probably be an easy sale, but November 18 is 5 weeks away, or about 3 difficulty increases (~25% cumulative increase?)

November, NOT December Smiley

November 18 is just one week away!

H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
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November 11, 2014, 03:09:29 PM
 #8639

new SP20 price! $795
with discount code and shipping of 2 units (3.4TH): 4.5 BTC

7* bitmain S3+ units (3.4 TH) with coupons and shipping this week = 4.7 BTC
4* Bitmain C1 (4TH) with watercooling and shipping this week = 5.3 BTC   (4.64 for 3.5TH)

wrong math

1x SP20 price! $795+shipping   1700GH/s
2x C1 price   $800+shipping    2000GH/s

Which one is more GH/s ?








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November 11, 2014, 03:15:26 PM
 #8640

new SP20 price! $795
with discount code and shipping of 2 units (3.4TH): 4.5 BTC

7* bitmain S3+ units (3.4 TH) with coupons and shipping this week = 4.7 BTC
4* Bitmain C1 (4TH) with watercooling and shipping this week = 5.3 BTC   (4.64 for 3.5TH)

wrong math

1x SP20 price! $795+shipping   1700GH/s
2x C1 price   $800+shipping    2000GH/s

Which one is more GH/s ?


Which one requires extra components not mentioned in the price?

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