The second link has nothing to do with Avalon chips - look at the photos.

Lol. Subtle.

We might be able to help with sourcing parts for you Terrahash... just drop me an email darin.bicknell@gmail.com.

Well, it looks like he is still breathing...hopefully it is all positive news 

https://bitcointalk.org/index.php?topic=269950.0

Any orders already placed are still in queue, and adding new orders onto your existing queue would be very unlikely/unethical, as it would boot already paid orders up in the queue if you are before them.

That information is no more troubling than the fact that BFL has taken much longer than promised to deliver their orders. Yifu is not answering his phone or replying to emails. Avalon is finally shipping Batch 3 pre-orders the past couple of weeks. It looks like they are holding off of sending the bulk chips to catch up on their batch 3 miners. This isn't us getting scammed yet. It's just Avalon's bad customer service and unreliable order fulfillment procedures. At least Avalon is only 2 months behind and not 12 months+ behind. Everyone is looking for a reason to freak out. Take some xanax and relax. Avalon hasn't bought an island and fled the country or anything. Yifu and Avalon are trying to get into more public offerings. They wouldn't flee with everyone's money.  

I mean, come on.... over a month late? How late are everyone's BFL orders?

But Amir told people earlier that refunds would be offered up until the ship date.  The policy was changed 2 days before the order period was opened up. So it was a bit disingenuous.   

From zefir's thread.
#10149    April 30, 2013    Chips ordered    ฿1,564.20 for 2 items
#10137    April 28, 2013    Chips ordered    ฿782.10 for 1 item
#10105    April 24, 2013    Chips ordered    ฿782.10 for 1 item
#10037    April 20, 2013    Chips ordered    ฿782.10 for 1 item
#9921    April 20, 2013    Chips ordered    ฿782.10 for 1 item
#9725    April 16, 2013    Chips ordered    ฿782.10 for 1 item

1) IANAL
2) I don't need to start any refund process with anyone
3) I am no being an advocate for everyone I am stating the facts as I see them, my own business is quietly taken care of, thanks ever so much for the lovely advice!  If you don't like what I say there is a neato little ignore button feel free to use it on me!!
4) see #1 no need for a refund here, btw if you want everyone refunded why not ask the company to abide by the law and issue a prompt full refund then you will get your wish and can buy up as many as you like.

I think Terrahash, out of courtesy and appreciation to its first batch customers (us guys)... should consider offering us a Second Pre-order opportunity prior to reopening to the public,,,and maybe offer all of us who have hung tight with them a chance to purchase up to 2-k64's or 8-k16's  (128 chips) for example" at a respectable discount ( even 5-10% ), But only after the first batch has shipped and been received. Thus giving us a chance to help make up for lost time if any, or just a way to say thank you! If they ship us, then they know we are good paying customers, and it would be easy to to do for Terrahash as they would have the production machine rolling, and they would know, by limiting the amounts of G/Hash we can reorder at max, then there would be no big surprise for them in inventory counts. I think something like this could be a WIN WIN for us as well as Terrahash!...Think about it please Terrahash..... Might would be a good contolled stratigic order move that would serve your budget well and smoothly....Even if only for a limited 12 hour hour order window for us,,,so long as we get an email first! Ok, just thinking outside the box ,,,maybe wishfull thinking but deserves some consideration I would think

Except the little tiny thing of breaking Federal Trade Commissions regulations, IF they are refusing refunds before a product has shipped.

lets just redirect our brain powers in pushing terrahash for answers...

Where are these overdue promised items:
1. Pictures of the DX Mini
2. Picture of a completed Klondike 16 w/ heat sink
3. Hashing rate reaching promised rate (not prototype.. i'd expect terrahash to have this down by now hopefully)
4. Invoice/POs of all components
5. Project timing for each step (project management style)

We will all rest better and be more willing to wait when we see those listed.

Otherwise, we feel like we need a refund. Simply because you've over promised and under delivered so far.
Time to rectify the Public Relations trajectory if you want repeat customers.

Terrahash, You dont have a product problem (crossing my fingers), you have a relationship problem with your customers.

Lol, sure. Might take a few. On the phone and 2yo on the lap.

But major differences is that we get paid when customer gets furniture.
As far as custom stuff then nearly every piece is specifically designed for that specific  order.
Returns depends WHO screwed up the order. If customer gives wrong measurement then it's on who did it for them.
Any faults beyond that is our problem.
So with as many variants of product TH has we wouldn't consider it custom as much.
Our custom parts list is in thousands. So in other words we could sell 1 desk with such custom parts that we will not see ever again.
Our returns are very rare. Most of them are 1 or 2 prices,  so out of $20+mil/yr sales it's nothing. We usually just take fault with anything as retaining a happy customer will always benefit us later.

This was a quick cell phone entry with now 2 kids chasing me.