Vagnavs
Legendary
Offline
Activity: 1121
Merit: 1003
|
|
April 23, 2014, 02:28:07 PM |
|
What a joke just called knc miner and since i live in sweden i got some extra details and she said the price is 12600=$ for the titan with taxes WTF i had 10k in mind but this shit is too much. Lets not even start about the delivery which they said will be when they themselves get the product? I though these guy were making it themselves or are they waiting for a chinese outsourcer to ship the crap to them so they can sell further.
Isn't it normal to be charged an additional tax? 6% here in the US. Sounds like being charged VAT..
|
Avalanche is a must own
|
|
|
faetos
|
|
April 23, 2014, 02:40:37 PM |
|
With all the talk of refunds does anyone have an active order with them anymore?
|
|
|
|
qiuness
|
|
April 23, 2014, 04:05:10 PM |
|
I guess this says it all. Basically if THEY want, you'll get your money : Please also note that according to our terms and conditions: https://www.kncminer.com/pages/tandc which must be accepted before placing an order, we are not obligated to provide refunds, they are offered as a goodwill gesture. Thanks in advance, Best regards | Med vänlig hälsning Keith Gurnett
|
|
|
|
RoadStress
Legendary
Offline
Activity: 1904
Merit: 1007
|
|
April 23, 2014, 04:29:30 PM |
|
I guess this says it all. Basically if THEY want, you'll get your money : Please also note that according to our terms and conditions: https://www.kncminer.com/pages/tandc which must be accepted before placing an order, we are not obligated to provide refunds, they are offered as a goodwill gesture. Thanks in advance, Best regards | Med vänlig hälsning Keith Gurnett Oh really? Now this is new...
|
|
|
|
NetTime
|
|
April 23, 2014, 04:46:49 PM |
|
In the same boat, waiting a week now for my refund they agreed to issue in BTC and now no response to e-mails. Fuck these guys so bad.
|
|
|
|
raskul
|
|
April 23, 2014, 04:47:49 PM |
|
In the same boat, waiting a week now for my refund they agreed to issue in BTC and now no response to e-mails. Fuck these guys so bad.
perhaps they've joined forces with hashfast to share the forthcoming legal fees.
|
tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
|
|
|
btc_uzr
Sr. Member
Offline
Activity: 476
Merit: 250
let's have some fun
|
|
April 23, 2014, 04:56:57 PM |
|
Guess that's their "2014's over-delivery". When you think NOW they have finally reached the bottom of their honesty, then they over-deliver and show you there's still much room below the current mark..
|
..and Thou shalt spread the coin in the name of cryptography for eternity
|
|
|
qiuness
|
|
April 23, 2014, 05:04:03 PM |
|
Thanks to Edgar, I pushes for BTC refund, and from a once "it's only possible in special occasions" I was offered a BTC refund.
Please do not missread already payed out with still in the waiting queue. I just hope they will transfer them before the price hits 1000 $ again.
I also called them and left feedback, that all this secrecy and lack of transparency will only lead to speculation an worse conspiracy theories.
Since I joined the bitxatm team as marketing manager, I swore that I will use BFL and now kncminer as examples of how not to treat customers.
I hope all turns out well in the end.
|
|
|
|
RoadStress
Legendary
Offline
Activity: 1904
Merit: 1007
|
|
April 23, 2014, 05:05:43 PM |
|
In the same boat, waiting a week now for my refund they agreed to issue in BTC and now no response to e-mails. Fuck these guys so bad.
Well they said they will refund in 7-10 business days so that may explain the delay, but it's still stupid to have to wait 10 working days when they were mining 500k$ per day.
|
|
|
|
raskul
|
|
April 23, 2014, 05:08:48 PM |
|
In the same boat, waiting a week now for my refund they agreed to issue in BTC and now no response to e-mails. Fuck these guys so bad.
Well they said they will refund in 7-10 business days so that may explain the delay, but it's still stupid to have to wait 10 working days when they were mining 500k$ per day. This. a pisstake - they are not short of the cash, or the BTC - I have friends who are adamant that they are keeping their neptune orders... i think in some vague hope that they will become magical 6TH/s unicorns. For my friends sake, i hope they get what they want but it just doesn't look very likely. What might even 6TH/s get you, in september...
|
tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
|
|
|
NetTime
|
|
April 23, 2014, 05:09:17 PM |
|
In the same boat, waiting a week now for my refund they agreed to issue in BTC and now no response to e-mails. Fuck these guys so bad.
Well they said they will refund in 7-10 business days so that may explain the delay, but it's still stupid to have to wait 10 working days when they were mining 500k$ per day. Cool. We'll see then in another few days. The competition is kicking their asses, I hope these guys rot.
|
|
|
|
samsonn25
|
|
April 23, 2014, 05:10:51 PM |
|
In the same boat, waiting a week now for my refund they agreed to issue in BTC and now no response to e-mails. Fuck these guys so bad.
Well they said they will refund in 7-10 business days so that may explain the delay, but it's still stupid to have to wait 10 working days when they were mining 500k$ per day. Cool. We'll see then in another few days. The competition is kicking their asses, I hope these guys rot. 1Th machines for $2300. Who cares if the power is 1.2w per GH, in 90 days the machies are outdated anyways.
|
|
|
|
|
whonesta
|
|
April 23, 2014, 05:54:20 PM |
|
Made 4th request for refund since the 16th without even one response. Account updated to " Refund ready for process (Payed) " but no email to accept banking info or give estimated refund date. I have also given them a BTC wallet address, if they would like to refund that way. Very piss-poor customer service, but they probably fired all the CS to hire more techs for their installs.
KnC == POS
|
|
|
|
raskul
|
|
April 23, 2014, 05:57:59 PM |
|
if the product is solely for business use they will need to prove that they have taken all reasonable measures to ensure that all purchasers are indeed running a business and using the product for the specific purpose of that business. It is not down to the purchaser to validate this information, but the vendor. If the vendor has sold (n=knowingly, or otherwise) a business product to a hobbyist purchaser, the purchaser cannot be held responsible. It is the vendor who have flowted their own regulations, and for this reason, would have no legs in a court to say it was a product for business use only. having a shopping cart on the internet where anyone can go buy (even my Granny clicked to the KnC website and could have pre-ordered a Neptune), seems a tad reckless; or... a downright dishonest company. The machines are more hobbyist, than for business use.
|
tips 1APp826DqjJBdsAeqpEstx6Q8hD4urac8a
|
|
|
Aggrophobia
Legendary
Offline
Activity: 1078
Merit: 1001
|
|
April 23, 2014, 06:02:56 PM |
|
if the product is solely for business use they will need to prove that they have taken all reasonable measures to ensure that all purchasers are indeed running a business and using the product for the specific purpose of that business. It is not down to the purchaser to validate this information, but the vendor. If the vendor has sold (n=knowingly, or otherwise) a business product to a hobbyist purchaser, the purchaser cannot be held responsible. It is the vendor who have flowted their own regulations, and for this reason, would have no legs in a court to say it was a product for business use only. having a shopping cart on the internet where anyone can go buy (even my Granny clicked to the KnC website and could have pre-ordered a Neptune), seems a tad reckless; or... a downright dishonest company. The machines are more hobbyist, than for business use. That's what i meant, thank you. Proof for Germany http://www.shopbetreiber-blog.de/2012/02/23/verkauf-nur-an-gewerbetreibende-verkaufer-trifft-kontrollpflicht/
|
|
|
|
RoadStress
Legendary
Offline
Activity: 1904
Merit: 1007
|
|
April 23, 2014, 06:19:13 PM |
|
Post some cliff notes for the non-german speakers?
|
|
|
|
solarion
|
|
April 23, 2014, 06:33:47 PM |
|
You just had to know the character of the guys running knc when they continued to do pre-orders even after raking in millions.
|
|
|
|
server
Legendary
Offline
Activity: 892
Merit: 1002
1 BTC =1 BTC
|
|
April 23, 2014, 06:48:11 PM |
|
Whooops! Sorry KnC, my mistake.
I asked for a refund several weeks ago and didn't receive money or a reply from the boys. Today it became clear that they couldn't contact me because I forgot to renew my domain name.
|
|
|
|
Aggrophobia
Legendary
Offline
Activity: 1078
Merit: 1001
|
|
April 23, 2014, 06:56:39 PM |
|
Post some cliff notes for the non-german speakers? raskul gives the keynotes
|
|
|
|
|