Swedish ASIC miner company kncminer.com

[Biodom]

I requested a refund due to the fact that I run out of my energy expenditures in a hot climate, but it is entirely possible that KNC fortune will soon turn for the better.
Come June, nobody will have a 3Th machine and people will be interested if KnC delivers even 3TH.
I grant you that by June bitmain might drop their 1th machine to $1500-1600, but lower energy consumption in the summer is still advantageous.

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[xstr8guy]

So who has the engineering skills to design proper heatsink and board mounting hardware? KNC's solution is to send us wire to hold down the heatsinks, lol.  Figures!

Seriously, if someone can design and sell something that would allow is to properly bolt down the heatsinks and something to mount the boards to, I think they'd sell a lot.

DIsclaimer: I don't know if the Nov PCB's have the same hole pattern as my Oct. units.

That being said,
The Oct boards have a 75x75mm heatsink mounting hole pattern.
This is the same as Intel LGA 1155/1156.

You can order from coolermaster, heatsink hold down hardware for about USD $9.00 each.
They are not 'perfect' for KnC ASICs but do work.
(the height is slightly different compared to a CPU)
I would skip using the backside bracket as the ASIC PCB radiates a lot of heat out the bottom.

Definately inspect the heatsink where the copper pipes go thru the aluminum block for 2 things.

1.)  Check that the pipes did not come loose.
I destroyed one of mine by accident.

2.) use a straightedge and check for gaps and flatness.
I use a blade from a utility knife for this purpose.
Some tiny gaps are inevitable, that is what the slime fills in.

Do not over tighten, you will bow the PCB and stress the ASIC solder points.

Once the heatsink is solidly attached to the PCB it will function.
The plastic PCB standoffs might be fine if you are careful (no shipping)
Else get some metal standoff parts M3 (3mm) is the size needed plus some washers if the holes in the case are large.

Hope this helps!

YMMV


Pre-EDIT
I consider myself capable of re-attaching caps to surface mount PCB's.
I'm also good at repairing damaged traces.
I have done component level repair for a living.
I have the tools and troubleshooting skills.
The ASIC itself is likely OK because of it's package.

I'd be willing to take a stab at repair, for a price...

Thank you for the very detailed directions. But this is precisely why I was hoping someone would come up with a ready-made kit. I don't have the patience and skill for DIY.

[DPoS]

Thank you for the very detailed directions. But this is precisely why I was hoping someone would come up with a ready-made kit. I don't have the patience and skill for DIY.

do you want it in stone




or wood finish?

[Swifty]

https://bitcoinfoundation.org/blog/?p=819

Fixed it for them:

We are avid believers in Bitcoin and its potential to shape the future of digital transactions worldwide - that's why we make all our refunds via traditional banking wire transfer.

Talk about total fucking hypocrites.

The BTC foundation should be ashamed for letting KNC pay their way in with bitcoins mined from a datacentre that screwed all their customers.

I think KNC should be kicked out or barred until they process all transactions - refunds included - in BTC. That is the ONLY way they can prove they are "avid believers in Bitcoin". Otherwise, they just prove that are a bunch of greedy assholes who enjoy instant payment and zero fees when they get paid, but like to be fuck their customers over with $$$$ wire transfer fees and massive delays when money needs to go the other way.

Assholes. Did I say assholes? That KNC are assholes? A "nice" bunch of assholes the lot of them.

I managed to worm a BTC refund out of them for a single Neptune purchase...wasn't easy but receiving a refund in BTC was my only option and funnily enough was also the Payment method used in the Purchase.

If they have no issue with refunding multiple Neptune orders in BTC to avoid complications to either end then there's no issue with them agreeing a refund for BTC across the board in My Eyes and with the right "coaxing" they have to refund in BTC if You used BTC in the transaction there is no "real" excuse out of it at the end of the Day

As for KNC and them looking like full on BTC supporters they need to be more transparent regarding the above matter be it in their "Policy" of which I think is maybe written in invisible Ink

So props to KNC for holding up their end of the bargain and issuing My refund as I believed KNC was trust worthy Company regarding this kind of matter and just fancied a change in direction as the Hardware Market has changed quite a bit in the past couple of months plus I'd be hitting My estimated worst case scenario difficulty in a few short weeks  

Been a lurker for quite sometime but thought I'd drop a couple of hints regarding refund issues

And I'm loving the above KNC sculptures  

[samsonn25]

They just need a little time to mine the btc

[raskul]

i'll just put this here:
https://bitcointalk.org/index.php?topic=591236.0

[bittawm]

so if we got super jups we dont get a third batch neppy? is this right? is this madness i am reading right?

[bitpop]

so if we got super jups we dont get a third batch neppy? is this right? is this madness i am reading right?

Nope because you got it 3 months earlier

[DPoS]

“As miners face growing competition, and the increasing difficulty to mine Bitcoin, we will keep working on creative and unorthodox ways to put the best and most loyal customers on the planet first and provide them with the competitive edge they’ve come to expect from KnCMiner,” said Cole.

 

holy fuck these guys in hell

[bittawm]

so if we got super jups we dont get a third batch neppy? is this right? is this madness i am reading right?

Nope because you got it 3 months earlier

can they do this, i mean if you are a private batch neppy buyer and convert your order to super jup SURELY you should still receive the same bonus, they have clearly stated that if you are part of those orders you get double right? someone that is super amazing come and reply to this and tell me what I want to hear. tell me they cannot do this

[Biffa]

so if we got super jups we dont get a third batch neppy? is this right? is this madness i am reading right?

Nope because you got it 3 months earlier

can they do this, i mean if you are a private batch neppy buyer and convert your order to super jup SURELY you should still receive the same bonus, they have clearly stated that if you are part of those orders you get double right? someone that is super amazing come and reply to this and tell me what I want to hear. tell me they cannot do this

Yes if you wanted to get the extra Neptune you should have stuck it out and waited like a good boy, instead you chickened out and went for the early hashrate option. You do realise that 3TH now is better than 6 TH in August right?

[bitpop]

Yeah that's not fair. My 6 ths will make nothing compared to your 3th, nothing. Why the hell would you get more?

[DPoS]

Yeah that's not fair. My 6 ths will make nothing compared to your 3th, nothing. Why the hell would you get more?

so you really think you getting anything but more lies come August?

[bitpop]

Yeah that's not fair. My 6 ths will make nothing compared to your 3th, nothing. Why the hell would you get more?

so you really think you getting anything but more lies come August?

That's part of my point, people getting Jupiter's now are lucky

[xstr8guy]

so if we got super jups we dont get a third batch neppy? is this right? is this madness i am reading right?

Nope because you got it 3 months earlier

can they do this, i mean if you are a private batch neppy buyer and convert your order to super jup SURELY you should still receive the same bonus, they have clearly stated that if you are part of those orders you get double right? someone that is super amazing come and reply to this and tell me what I want to hear. tell me they cannot do this

I'm a bit disappointed too. I made the decision to go with the instant gratification frustration FrankenJup. But there are no guarantees in this business. This kind of stuff happens all of the time and should be expected. I knew there was a chance that KNC could change their plans. It's really best to let this go, move on and learn from it.

And ultimately, if you have a somewhat working FJ like I do and you're getting extra boards shipped to you, you can rig up something to get some extra THs out of the deal. You'll just need some extra controller boards and heatsinks. And remember, we get to start mining sooner than the Neptunes. So really, its a wash, at least for me.

[bitpop]

Yeah that's right, you're getting double super Jupiter's. You want a third Neptune on top of that?

[bittawm]

Yeah that's right, you're getting double super Jupiter's. You want a third Neptune on top of that?

of course I do

[tzortz]

Will be a super Neptune. Or a frank Neptune.

[faetos]

Yeah that's not fair. My 6 ths will make nothing compared to your 3th, nothing. Why the hell would you get more?

so you really think you getting anything but more lies come August?

That's part of my point, people getting Jupiter's now are lucky

you mean bag of broken parts, right? Most of them got busted up shit for 10 - 13 grand. How are they lucky to get that pile of dog shit? Those guys just really make me angry the way they treat people. I don't understand why people do business with them at all since they have no ethics and no concern for customers since they see them as "competition." I personally like doing business with companies that treat me like a customer and treat me with respect by giving me a quality product for a decent price. Coupons are helpful, too.

[padrino]

I managed to worm a BTC refund out of them for a single Neptune purchase...wasn't easy but receiving a refund in BTC was my only option and funnily enough was also the Payment method used in the Purchase.

If they have no issue with refunding multiple Neptune orders in BTC to avoid complications to either end then there's no issue with them agreeing a refund for BTC across the board in My Eyes and with the right "coaxing" they have to refund in BTC if You used BTC in the transaction there is no "real" excuse out of it at the end of the Day

KNC Forums earlier this week...

As we mentioned previously, all customers wanting a refund on their Neptune purchase will receive their refund. We are very busy due to the downtime over the Easter period, teamed with the release of new miners around this same period. Again, please accept our sincerest apology for the delay.

Please note, we are now able to offer all customers BTC refunds if they so choose. BTC refunds will be sent much faster since the time in transit is hours, not days like with bank transfer.

If you already have a bank refund in progress and would like to swap to a refund in BTC, please contact support@kncminer.com