Disgraceful. The tying wire "solution" was the most Micky Mouse, pathetic, third world piece of engineering I've seen in a long time.
I actually thought it was advice they were giving people to get their broken units working, until they came up with a proper and professional fix for the problem. They needed to do a proper re-design, or more like, return to the design that has worked up to now - arctic i30 bolted in place. But no, KNC are too cheap. They think "Meh, we'll just tie it down with wire - should be good enough for 90 days and then it's not our problem".
What an embarrassment - $10,000 worth of hardware held together by tying wire
I cannot believe they actually shipped you a replacement unit held together like this. No wonder your technician was horrified. $10,000 for some crap that looks like it was put together by a ham-fisted drunk.
Are they such assclowns at KNC they don't realise that PCB's are not made to take tension in this way? They didn't even put anything into the mounting holes to reinforce and protect the board. And the wire is bound to damage the heat pipes on the heatsink. The should have protected the heat pipes by putting something between the pipes and wire.
It seems clear they totally rushed the job by the fact the boards warped and the wires snapped in transit. Even the wire was cheap and sub-standard.
Hey - new knc catchphrase
"KnCMiner - the most cheap, sub-standard engineering in bitcoin mining" If I ever see the word "over-engineer" in another of their newsletters, I'm gonna laugh my ass off
But this is just terrible to see freakingcat. Not only the time and effort and stress you've had, but now also $300 for the technician you hired, who could do very little with all this damaged garbage you were shipped by KNC - for a SECOND time.
freakingcat - keep at those knc assholes to send you replacement boards until you get 3TH of Grade A hardware that does exactly what it should. Accept no excuses, (which I'm sure knc are in the process of cooking up).
What a joke KNC have become.
