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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 614501 times)
Gyrsur
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July 13, 2014, 01:51:50 PM
 #2041

*watch*
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July 13, 2014, 09:58:40 PM
 #2042

New feature: There's a button next to the currency pair menu (in the upper right of any page) that opens a TradingView chart for the selected pair. The chart opens in a new window. TradingView charts are much better than the charts we provide, so the TradingView charts are probably the preferred charting option on our site now. Hope you like it!



Nice one!  Wink
Keep up with good work and thank you for such a great and reliable exchange.
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July 14, 2014, 06:22:41 AM
 #2043

If only all exchanges were like Kraken... Smiley

Chaos could be a form of intelligence we cannot yet understand its complexity.
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July 15, 2014, 07:17:59 AM
 #2044

I pulled this from the other thread.

Hi Dargo,

Can you clarify some points regarding the API?

1) What is the request/throttle limit before getting banned, if any? (e.g. 1 request per second)

It's a bit complicated since there are a variety of factors that can change things, but the basic limits are as follows. The limit for sustained requests is 1 request every 5 seconds. The limit for sustained orders is about 1 per minute. The sustained limits can be exceeded in short bursts. Keep in mind that this is subject to change as we see how people use the API.

Please increase the rate limits.  One request per 5 seconds is pretty low but I can work around it.  One request per second would be more resonable.

However one order per minute is very low.  Overall I place less than 60 orders per hour, but sometimes I may need to place 4 or 5 orders in a minute.  I run into the rate limit too often.
+1

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July 15, 2014, 06:17:18 PM
 #2045

Anyone experiencing problems with Bitcoin withdrawals?
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July 15, 2014, 06:28:46 PM
 #2046

Anyone experiencing problems with Bitcoin withdrawals?

I only see one report of this in our tickets (maybe yours), but we'll check the bitcoin withdrawal service to make sure it's running correctly.
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July 15, 2014, 06:30:27 PM
 #2047

Cheers Dargo, that's mine all right.
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July 15, 2014, 06:33:48 PM
 #2048

I pulled this from the other thread.

Hi Dargo,

Can you clarify some points regarding the API?

1) What is the request/throttle limit before getting banned, if any? (e.g. 1 request per second)

It's a bit complicated since there are a variety of factors that can change things, but the basic limits are as follows. The limit for sustained requests is 1 request every 5 seconds. The limit for sustained orders is about 1 per minute. The sustained limits can be exceeded in short bursts. Keep in mind that this is subject to change as we see how people use the API.

Please increase the rate limits.  One request per 5 seconds is pretty low but I can work around it.  One request per second would be more resonable.

However one order per minute is very low.  Overall I place less than 60 orders per hour, but sometimes I may need to place 4 or 5 orders in a minute.  I run into the rate limit too often.
+1

I think our API limit should be higher too. It's an ongoing project of mine to try to convince others on the team about this and get the limits raised. I've had partial success and a raise of the limit should be coming. I'll check on the progress of that and let everybody know.  
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July 15, 2014, 07:48:07 PM
 #2049

On bitcoin withdrawals: we did see a number of withdrawals that weren't propagating in the network correctly. We re-started all services, which should fix the issue, but it could still be an hour or so before you see the transaction.
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July 15, 2014, 08:49:13 PM
 #2050

Withdrawal went through, thanks again Dargo!
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July 16, 2014, 12:48:54 PM
 #2051

Hey Dargo,

i have ticket #28861.

Waiting for my deposit to happen (was on hold for pending verification).
Last contact I had that i was verified and that my deposit will happen ASAP was 22 hours ago.

How long does it usually take?

Buy me a beer: 1mrdfyA1GhKmTPhaSkvyq5DBterQ5m7ZK

Run your own P2Pool with Ubuntu 16.04 LTS and merge mining
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July 16, 2014, 03:18:15 PM
 #2052

Hey Dargo,

i have ticket #28861.

Waiting for my deposit to happen (was on hold for pending verification).
Last contact I had that i was verified and that my deposit will happen ASAP was 22 hours ago.

How long does it usually take?

Hi murdof - your deposit is credited now. Sorry about the delay. Your request should have been processed faster and it's unclear to me why it wasn't, so this is something I'll review with our support team. 
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July 16, 2014, 04:14:35 PM
 #2053

Hey Dargo,

i have ticket #28861.

Waiting for my deposit to happen (was on hold for pending verification).
Last contact I had that i was verified and that my deposit will happen ASAP was 22 hours ago.

How long does it usually take?

Hi murdof - your deposit is credited now. Sorry about the delay. Your request should have been processed faster and it's unclear to me why it wasn't, so this is something I'll review with our support team. 

Thanks Dargo. Everything is OK now!

Buy me a beer: 1mrdfyA1GhKmTPhaSkvyq5DBterQ5m7ZK

Run your own P2Pool with Ubuntu 16.04 LTS and merge mining
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July 16, 2014, 05:04:27 PM
 #2054

I'm really liking Kraken!

Is there a minimum 50 euros on SEPA deposits? I'm asking because I successfully deposited 30 euros last week, but today I saw this minimum. If I transfer just 20 euros, would I run into trouble and never see them appearing in my Kraken account? I've already asked this to Kraken support but I feel it would be useful for other people also.
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July 16, 2014, 06:31:56 PM
 #2055

I'm really liking Kraken!

Is there a minimum 50 euros on SEPA deposits? I'm asking because I successfully deposited 30 euros last week, but today I saw this minimum. If I transfer just 20 euros, would I run into trouble and never see them appearing in my Kraken account? I've already asked this to Kraken support but I feel it would be useful for other people also.

Yes, we're going to a 50 euro minimum deposit. For right now, we're not enforcing it because we want to give people plenty of time to get the message (and we'll get the message out in other ways before we start enforcing it). So if you've already sent less that 50 euros, don't worry about it. But we highly recommend that you send 50+ for all future deposits.
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July 17, 2014, 03:23:27 AM
 #2056

Dargo,

seriously, why don't you guys ever communicate any issues with your website.
I understand that it might be difficult to run a 24/7 business site.

BUT not communicating in a digital age while dealing with crypto currencies is behaving like being left in the last century.
Do you guys have a twitter account? Try it. It won't bite.

When you have maintenance then communicate it like every other page also does.
When there is downtime communicate it.
It's not that difficult. It is your responsibility as a good service provider.

Or is you site so heavily damaged that you are too afraid to say anything.
And your downtimes happen seriously often.

I can't believe I need to tell this to you guys.

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July 17, 2014, 04:35:14 AM
 #2057

Dargo,

seriously, why don't you guys ever communicate any issues with your website.
I understand that it might be difficult to run a 24/7 business site.

BUT not communicating in a digital age while dealing with crypto currencies is behaving like being left in the last century.
Do you guys have a twitter account? Try it. It won't bite.

When you have maintenance then communicate it like every other page also does.
When there is downtime communicate it.
It's not that difficult. It is your responsibility as a good service provider.

Or is you site so heavily damaged that you are too afraid to say anything.
And your downtimes happen seriously often.

I can't believe I need to tell this to you guys.

Hi Wendel - when did you first notice an issue with the site? The site is partially up for me, but it looks like market data is down. If others are having an issue as well, we are aware of it and looking into it.
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July 17, 2014, 06:44:53 AM
 #2058

hi Cannot connect today, "website unvailable" .... hummm

MIDEX ● BLOCKCHAIN BASED FINANCIAL PLATFORM
▬ with Licensed Exchange approved by Swiss Bankers and Lawyers
# WEBANN + BountyTelegramFacebookTwitterBlog # GET TOKENS #
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July 17, 2014, 06:46:54 AM
 #2059

hi Cannot connect today, "website unvailable" .... hummm

Thanks, we're aware of the problem and working to solve it.
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July 17, 2014, 08:11:23 AM
 #2060

The connection issues should be resolved now, so please let us know if you're still having a problem connecting to the site. We're very sorry about the interruption in service.
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