FundsMoney
Sr. Member
 Offline
Activity: 363
Merit: 250
BTC will change the world
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February 27, 2015, 03:28:00 AM |
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Not willing to sound rude or anything, but I am still waiting for some explanation, SatoshiDice. I know these contests are made on your free will and I am very grateful for that, but an explanation would be greatly considered for my issue above.
I only wrote this message because I see your PR username has logged on BitcoinTalk recently, but still you did not read this...
Best wishes.
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SatoshiDICE_PR
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February 27, 2015, 08:36:58 PM |
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Not willing to sound rude or anything, but I am still waiting for some explanation, SatoshiDice. I know these contests are made on your free will and I am very grateful for that, but an explanation would be greatly considered for my issue above.
I only wrote this message because I see your PR username has logged on BitcoinTalk recently, but still you did not read this...
Best wishes.
Hello, only session game streaks that have at least 1mBTC (0.001 BTC) average bet aize are processed. We see that if the fourth bet in your streak would have been the first it would have been the longest winning streak, or if you made a bet that was a little bigger it would have brought the streak average bet size above 0.001 and it would have been inserted into the leader boards. This was not properly described on the leader boards page so I have awarded your account the 0.1 and we have clarified how to make a streak qualify on the website. |
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FundsMoney
Sr. Member
Offline
Activity: 363
Merit: 250
BTC will change the world
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February 27, 2015, 08:59:26 PM |
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@SatoshiDice_PR I'm starting off by apologizing for putting pressure on this and now understand that it was indeed my mistake. Thank you for clearing out any doubts from now on. I now fully understand how it works. Once again, you've proven your professionalism, by crediting my account although I was not correct. Best wishes and Long Live SD!  |
-- if you want this space, PM me -- |
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SatoshiDICE_PR
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March 02, 2015, 09:12:37 PM
Last edit: March 02, 2015, 11:34:09 PM by SatoshiDICE_PR |
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We are aware of rolls taking a few seconds to process. We are implementing a solution for this. There will be no downtime.
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gloug33
Newbie
Offline
Activity: 50
Merit: 0
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March 03, 2015, 03:56:32 AM
Last edit: March 06, 2015, 12:47:02 AM by gloug33 |
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Edit: Received, Thanks.
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Agestorzrxx
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March 03, 2015, 04:21:03 AM |
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Site still down?
I hope it can be fixed as soon as possible.
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kaybro
Newbie
Offline
Activity: 8
Merit: 0
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March 03, 2015, 05:20:50 AM |
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I deposited but I cant click on the Roll Dice button ever though I see coins in my account?
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Timmesen
Newbie
Offline
Activity: 3
Merit: 0
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March 03, 2015, 11:49:33 PM |
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Dear support,
I tried to reach you through email but I did not get a reply so I try to contact you this way.
I have 1,04 BTC on my account Whatsomn or before Rand08564. I can not withdraw for days already and also not place any bets. Could you please look after this?
Kind regards,
Adam
Dear support, Could you please reply to my previous message (as shown above) or send me a private message? The BTC is still stuck in my account. Kind regards, Adam |
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Hazir
Legendary
Offline
Activity: 1596
Merit: 1005
★Nitrogensports.eu★
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March 03, 2015, 11:54:50 PM |
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Dear support,
I tried to reach you through email but I did not get a reply so I try to contact you this way.
I have 1,04 BTC on my account Whatsomn or before Rand08564. I can not withdraw for days already and also not place any bets. Could you please look after this?
Kind regards,
Adam
Dear support, Could you please reply to my previous message (as shown above) or send me a private message? The BTC is still stuck in my account. Kind regards, Adam I just wanted to try this site but then I see this post. And now I am not so sure if my bitcoins may be stuck in the void like that. Does this happen often? |
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SatoshiDICE_PR
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March 04, 2015, 01:32:26 AM
Last edit: March 05, 2015, 05:21:39 PM by SatoshiDICE_PR |
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Dear support,
I tried to reach you through email but I did not get a reply so I try to contact you this way.
I have 1,04 BTC on my account Whatsomn or before Rand08564. I can not withdraw for days already and also not place any bets. Could you please look after this?
Kind regards,
Adam
I just wanted to try this site but then I see this post. And now I am not so sure if my bitcoins may be stuck in the void like that. Does this happen often? No, it only happens if there's a crash or system failure when a roll or withdrawal is executing. It can also happen if a player uses software to place many simultaneous bets/withdrawals that get queued and eventually times out. If any of this happens, we reset the system state and the user can roll and withdraw again. I have only seen this problem being reported once and that player could continue to play/withdraw after we reset him. If anyone is having this problem, please try again now, I just reset the system. Timmesen, sorry for the slow response, I gave you a 0.1 bonus and hope it compensates. |
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SatoshiDICE_PR
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March 05, 2015, 05:28:21 PM |
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We just had 15,000,000 bets on off chain game!
As the number of bets are into the millions and several bets being made every second, we are working on lag issues caused by previously unidentified bottlenecks in the database structure. Meanwhile, unconfirmed deposits are not shown. The fix is already written and is being tested right now.
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Timmesen
Newbie
Offline
Activity: 3
Merit: 0
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March 05, 2015, 06:08:33 PM |
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Thanks for your response, the compensation is appreciated. I just checked the account, it still seems to be stuck. Could you please look into this? Regards Dear support,
I tried to reach you through email but I did not get a reply so I try to contact you this way.
I have 1,04 BTC on my account Whatsomn or before Rand08564. I can not withdraw for days already and also not place any bets. Could you please look after this?
Kind regards,
Adam
I just wanted to try this site but then I see this post. And now I am not so sure if my bitcoins may be stuck in the void like that. Does this happen often? No, it only happens if there's a crash or system failure when a roll or withdrawal is executing. It can also happen if a player uses software to place many simultaneous bets/withdrawals that get queued and eventually times out. If any of this happens, we reset the system state and the user can roll and withdraw again. I have only seen this problem being reported once and that player could continue to play/withdraw after we reset him. If anyone is having this problem, please try again now, I just reset the system. Timmesen, sorry for the slow response, I gave you a 0.1 bonus and hope it compensates. |
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Gws24
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March 05, 2015, 06:11:09 PM |
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Still not fixed; I guess ASAP means something else for you guys then for me? The on chain game is probably not very important for you anymore so I can somewhat understand it but currently it is NOT PROVABLY FAIR and that is inexcusable imho. I expected better from such a reputable site. |
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SatoshiDICE_PR
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March 05, 2015, 06:30:55 PM |
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Still not fixed; I guess ASAP means something else for you guys then for me? The on chain game is probably not very important for you anymore so I can somewhat understand it but currently it is NOT PROVABLY FAIR and that is inexcusable imho. I expected better from such a reputable site. I actually see them as updated. Maybe they were just being updated right before I checked. Anyway, it appears to be running correctly again now so bets can be verified. Thanks for pointing this out and you are right that we should have made a better job of making the hashes and secrets public in reasonable time. |
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SatoshiDICE_PR
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March 05, 2015, 06:56:56 PM |
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Yes I see you also have 3 opened connections, I'm finding out how to handle this right now. Sorry about the delay. Thanks for your response, the compensation is appreciated. I just checked the account, it still seems to be stuck. Could you please look into this? Regards Dear support,
I tried to reach you through email but I did not get a reply so I try to contact you this way.
I have 1,04 BTC on my account Whatsomn or before Rand08564. I can not withdraw for days already and also not place any bets. Could you please look after this?
Kind regards,
Adam
I just wanted to try this site but then I see this post. And now I am not so sure if my bitcoins may be stuck in the void like that. Does this happen often? No, it only happens if there's a crash or system failure when a roll or withdrawal is executing. It can also happen if a player uses software to place many simultaneous bets/withdrawals that get queued and eventually times out. If any of this happens, we reset the system state and the user can roll and withdraw again. I have only seen this problem being reported once and that player could continue to play/withdraw after we reset him. If anyone is having this problem, please try again now, I just reset the system. Timmesen, sorry for the slow response, I gave you a 0.1 bonus and hope it compensates. |
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Gws24
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March 05, 2015, 07:38:15 PM |
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Still not fixed; I guess ASAP means something else for you guys then for me? The on chain game is probably not very important for you anymore so I can somewhat understand it but currently it is NOT PROVABLY FAIR and that is inexcusable imho. I expected better from such a reputable site. I actually see them as updated. Maybe they were just being updated right before I checked. Anyway, it appears to be running correctly again now so bets can be verified. Thanks for pointing this out and you are right that we should have made a better job of making the hashes and secrets public in reasonable time. OK, I apologise, seems like my firefox doesn't refresh right; had to open another window and refresh several times again to see the updated pages  . One concern left though.... The updated pages I see only show hashes/secret till the 2nd of march. Do you see the same?? The hash obviously needs to be showing for today and the secret up untill yesterday. |
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SatoshiDICE_PR
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March 05, 2015, 07:45:35 PM
Last edit: March 05, 2015, 08:04:27 PM by SatoshiDICE_PR |
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Still not fixed; I guess ASAP means something else for you guys then for me? The on chain game is probably not very important for you anymore so I can somewhat understand it but currently it is NOT PROVABLY FAIR and that is inexcusable imho. I expected better from such a reputable site. I actually see them as updated. Maybe they were just being updated right before I checked. Anyway, it appears to be running correctly again now so bets can be verified. Thanks for pointing this out and you are right that we should have made a better job of making the hashes and secrets public in reasonable time. OK, I apologise, seems like my firefox doesn't refresh right; had to open another window and refresh several times again to see the updated pages . One concern left though.... The updated pages I see only show hashes/secret till the 2nd of march. Do you see the same?? The hash obviously needs to be showing for today and the secret up untill yesterday. I see secret hashes until 2015-03-31, secrets published until 2015-03-04 and secret positions until 2015-03-02. We are checking why secret positions appear to be 2 days late. (Update I realise maybe you read day/month instead of month/day?) |
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Gws24
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March 05, 2015, 08:14:39 PM |
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Ok, I do see the secret hashes until the 31st now, so must definitely be my system screwing up. It includes the secret positions and the secret list is indeed 2 days late (guess you mixed the two up?).
Anyway, thanks for being on the ball on this one!
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