Bitcoin debit card

[OmegaStarScream]

Is the card universal, across all contries

Yes it's worldwide .

Yea the card is, but they have 2 types of cards now visa and master and possibly 2 ways / banks that load them.

Just to add something ... you can't choose between two types , basically those who have MasterCard at the moment are new customers ,Visa are old customers ,so once your Visa card expire , you will only be able to make MasterCard AFAIK.

[Kaostechno]

You can't choose , but you can add more. For example if you have a visa usd card, you can add a mastercard eur and gbp card + virtual cards. So you can have both types on one account/.

[joschap]

I am trying to load my virtual master card, but the site is showing this error erverytime:

Service unavailable - try again later

[Kaostechno]

read 3 posts up, bokiminer said its unavailable atm

[Zebedee23]

every time i try load the card i get    "Service unavailable - try again later"   . Does this card ever work???

[Zebedee23]

Is the card universal, across all contries

Yes it's worldwide .

Yea the card is, but they have 2 types of cards now visa and master and possibly 2 ways / banks that load them.

Just to add something ... you can't choose between two types , basically those who have MasterCard at the moment are new customers ,Visa are old customers ,so once your Visa card expire , you will only be able to make MasterCard AFAIK.

well i got my card 2 days ago and its a Visa GBP.

[joschap]

@Kaostechno Which card do you have ?
I have virtual card (Visa), I contacted the support and they told me that the card loading service is temporarily unavailable.

thanks, will it come back soon?
This service is useless for me without option for loading cards.

[bokiminer]

@joschap nobody knows.

Unprofessional is also that there is no news from the support about this problem. I was about to order the plastic card, but after this experience, I doubt I'll do it ! 

[bokiminer]

Beware! Possible scam !!!
Do not send anymore funds to your account until the situation is resolved !!!

For 3 days:

1. Loading the card doesn't work
2. Transfer the funds to another address doesn't work
3. No single word from support about this problem

[Kaostechno]

They could be out of fiat, need to sell btc , or need to load their own balance to disperse funds, i know they limited loading to 250 a day recently they were probably doing that lacking fiat.
Anyway lack of information creates panic, i sent a pm to Gosha and Wirex to come to the thread and explain what is happening.

[joschap]

Beware! Possible scam !!!
Do not send anymore funds to your account until the situation is resolved !!!

For 3 days:

1. Loading the card doesn't work
2. Transfer the funds to another address doesn't work
3. No single word from support about this problem

http://i9.pixs.ru/thumbs/1/1/2/scamecoinj_7635243_20216112.jpg

For me transfering BTC out was working yesterday.
I also got an error after using the maxamount-option, but it worked finally without this option.

[Wirex-E-Coin]

What are the fees to top up  the card via fast bank transfer?

Hello, check this Help article out: https://help.e-coin.io/hc/en-us/articles/207035475-Bank-Transfer-Deposit-Fees

[Wirex-E-Coin]

Have the loading problems by Paysafecard allready been solved? Is this working properly now?

Not yet unfortunately.

[Wirex-E-Coin]

Is the card universal, across all contries

Yes it's worldwide .

Yea the card is, but they have 2 types of cards now visa and master and possibly 2 ways / banks that load them.

Just to add something ... you can't choose between two types , basically those who have MasterCard at the moment are new customers ,Visa are old customers ,so once your Visa card expire , you will only be able to make MasterCard AFAIK.

well i got my card 2 days ago and its a Visa GBP.

The cards ordered before Dec, 22 are Visa. The cards ordered on Dec, 22 and later are MasterCard (both virtual and plastic).
Also, small insight, we are thinking about possibility to return option for Visa for virtual cards as we know it is important for many of our customers. It is too early to tell for sure, but I hope we will be able to implement that.

[Wirex-E-Coin]

Hello All,

I see there was a lot of questions regarding our latest situation with card load being unavailable (for GBR and USD cards at least). We had some issues with the bank during the weekend, however as far as the bank was off, we were not able to do anything till Monday.

All services should be up and running at the moment, so if you did not load your card yet, you can do this now.

Since now I am going to post here if we have any major issues (e.g. card load is temporary unavailable). I am sorry it did not occur to me earlier.

We also going to implement notification system one day, so once you logged in to the account you see whether we have any issues or not. It just takes time to develop everything.

[bokiminer]

For me transfering BTC out was working yesterday.
I also got an error after using the maxamount-option, but it worked finally without this option.

Of course I tried using the maxamount-option, and without using it, also tried the maximum amount, half amount ...

People, I wish you luck with e-coin, I'll not use their services again, too much smells scam

[Wirex-E-Coin]

For me transfering BTC out was working yesterday.
I also got an error after using the maxamount-option, but it worked finally without this option.

Of course I tried using the maxamount-option, and without using it, also tried the maximum amount, half amount ...

People, I wish you luck with e-coin, I'll not use their services again, too much smells scam

Hello,

Have you contacted support with your transfer problem? We can take a look and advise why the transfers do not occur. You can shot us an email to supporte-coin.io, or send me the personal message with your E-Coin login, so that I can check the system.

[bokiminer]

Hello,

Have you contacted support with your transfer problem? We can take a look and advise why the transfers do not occur. You can shot us an email to supporte-coin.io, or send me the personal message with your E-Coin login, so that I can check the system.

Now it works, but like joschap mentioned in his post, the "maxamount" option doesn't work, so you should manually type the desired amount (minus transaction fee).
This also applies to loading the card.

[bokiminer]

Beware! Possible scam !!!
Do not send anymore funds to your account until the situation is resolved !!!

For 3 days:

1. Loading the card doesn't work
2. Transfer the funds to another address doesn't work
3. No single word from support about this problem

Regarding my previous post, I have to say that after 3 days the things are back to normal (except the "max amount" option doesn't work)

[Wirex-E-Coin]

Hello,

Have you contacted support with your transfer problem? We can take a look and advise why the transfers do not occur. You can shot us an email to supporte-coin.io, or send me the personal message with your E-Coin login, so that I can check the system.

Now it works, but like joschap mentioned in his post, the "maxamount" option doesn't work, so you should manually type the desired amount (minus transaction fee).
This also applies to loading the card.

Yeah, it has been already reported to the developers previously (that the maximum amount button's work is not stable), however I guess it is not that easy to correct. I hope it will be improved one day (and I hope this day will come sooner).