Swedish ASIC miner company kncminer.com

[Phoenix1969]

Am I understanding this correctly?
The FrankenJupiter replacements they shipped out are same as the first? busted up?
And they blame UPS?


Last week I thought it was un-intentional...   today, They prove it was intentional.
Who could be that fucking stupid?, really?
Wow.
KNC....  "You're Fired!"



They didn't even attempt to fix the issue!
They just mailed out more MacGuyver-wired FrankenJupes?
That's just crazy.


It reminds me of American healthcare.

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[WEB slicer]

this viscous circle of fucking over customers will never end unless we as a community STOP THROWING PRE-ORDER MONEY AT COMPANIES THAT DON'T HAVE A FINISHED PRODUCT.

this scam is nothing new........

collect pre-order money
manufacturer miners with pre-order money
mine with customers equipment
delay shipping
mine some more
delay shipping again
mine some more
ship or refund when machines are close to no longer being profitable
announce miners with better hash rate
repeat scam

BFL started it and the whole world saw them get away with it so now everybody is going to do it.

i have a saying and it goes like this:  fuck me once, fuck you. fuck me twice, fuck me.

[mo_mo]

I don't hear any complaints from the regulars today.
Please post if you got the refund.

I still did not get it despite a specific promise made by one of their representative to refund by the end of this week.
I never abused any of these people on the phone, never threw any insults at them either on a message board or email.
Are these the days when a semblance of civilized behavior is considered a weakness? I have a lot to learn here  

Received mine this morning, initial request on April 7, converted to BTC refund last Friday..

So no USD refund then?

I send them a email again,,,and no auto reply..and still no refund yet...one month has passed!!

[raskul]

surely you should all be getting your refunds promptly now that spondoolies group buy has ended?

[raskul]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

[ElGabo]

i have a saying and it goes like this:  fuck me once, fuck you. fuck me twice, fuck me.

That's it!

Only customers can stop this whole shit....

[sahkan]

I don't hear any complaints from the regulars today.
Please post if you got the refund.

I still did not get it despite a specific promise made by one of their representative to refund by the end of this week.
I never abused any of these people on the phone, never threw any insults at them either on a message board or email.
Are these the days when a semblance of civilized behavior is considered a weakness? I have a lot to learn here  

Received mine this morning, initial request on April 7, converted to BTC refund last Friday..

I have requested my refund on April 8th in BTC, they declined my BTC request and asked for my bank information. So does this mean I have to request BTC again to get it quickly or am I just 1 business day away from my refund?...

[merv77]

got my refund today, requested refund on 12-April

near end of November cost me 12.1 BTC for the Neptune and got 22.5 BTC back

edit.  did little snooping on block explorer and come across this address 1Nbq2XZaRsKknf5fcT2wTXvBS31PaUWSeX
https://blockchain.info/address/1Nbq2XZaRsKknf5fcT2wTXvBS31PaUWSeX
I can remember this address at eligius a while back and people were saying it belonged to bitmain, I think

edit2. this is another of their addresses, I think 1A73ExsM2doRwTLp82rv5U36QHbBFmHD1X
https://blockchain.info/address/1A73ExsM2doRwTLp82rv5U36QHbBFmHD1X

both addresses total 43,601 BTC, over $19 million at current rates

[Vagnavs]

I also got my refund today.. Same details as prior post. Things didn't work out, but glad I got a refund. The same cannot be said for other companies. But with that said, they will not be issuing refunds for the Titan. So it's too much risk for me.

[Biodom]

got my refund today, requested refund on 12-April

near end of November cost me 12.1 BTC for the Neptune and got 22.5 BTC back

edit.  did little snooping on block explorer and come across this address 1Nbq2XZaRsKknf5fcT2wTXvBS31PaUWSeX
https://blockchain.info/address/1Nbq2XZaRsKknf5fcT2wTXvBS31PaUWSeX
I can remember this address at eligius a while back and people were saying it belonged to bitmain, I think

I don't think that they have a fair process even in refunds. I requested refund on April 8 and asked for BTC on April 29 and was promised a refund by Friday.
Nothing so far. Who is with me in the same or worse situation (requested earlier)?

[sahkan]

I don't hear any complaints from the regulars today.
Please post if you got the refund.

I still did not get it despite a specific promise made by one of their representative to refund by the end of this week.
I never abused any of these people on the phone, never threw any insults at them either on a message board or email.
Are these the days when a semblance of civilized behavior is considered a weakness? I have a lot to learn here  

Received mine this morning, initial request on April 7, converted to BTC refund last Friday..

I have requested my refund on April 8th in BTC, they declined my BTC request and asked for my bank information. So does this mean I have to request BTC again to get it quickly or am I just 1 business day away from my refund?...

I tried the numerous attempts at BTC but ended up with a USD. I want to say that your refund would probably be coming up within a week.

Let's hope so, because my 2 DEC order was $13,200, that buys exactly 6THs from bitmain this week.

[CYPER]

got my refund today, requested refund on 12-April

near end of November cost me 12.1 BTC for the Neptune and got 22.5 BTC back

edit.  did little snooping on block explorer and come across this address 1Nbq2XZaRsKknf5fcT2wTXvBS31PaUWSeX
https://blockchain.info/address/1Nbq2XZaRsKknf5fcT2wTXvBS31PaUWSeX
I can remember this address at eligius a while back and people were saying it belonged to bitmain, I think

I don't think that they have a fair process even in refunds. I requested refund on April 8 and asked for BTC on April 29 and was promised a refund by Friday.
Nothing so far. Who is with me in the same or worse situation (requested earlier)?

I am. Request was made on 4th.
I am seriously considering going there in person and creating a shitstorm.

[Phoenix1969]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

No, he's right.
It has nothing to do with the frankenJupiter situation....
They said CAbatch will be getting 3th "Early" June until Neptunes ship.


Notice how they point out its still a "Backup Plan"...  hmm.

[Biffa]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

No, he's right.
It has nothing to do with the frankenJupiter situation....
They said CAbatch will be getting 3th "Early" June until Neptunes ship.

The key word in there is "expected"

[Phoenix1969]

yeah, scary.... ug.

[raskul]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

No, he's right.
It has nothing to do with the frankenJupiter situation....
They said CAbatch will be getting 3th "Early" June until Neptunes ship.

The key word in there is "expected"

exactly!

June 1st:
"We are having troubles changing pool and wallet addresses within our datorhall, so we're going to just mine ourselves for another month, your Neptune is still on schedule and will be ready Q1/Q2."

cite: https://bitcointalk.org/index.php?topic=551261.0

[xstr8guy]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

No, he's right.
It has nothing to do with the frankenJupiter situation....
They said CAbatch will be getting 3th "Early" June until Neptunes ship.

The key word in there is "expected"

exactly!

June 1st:
"We are having troubles changing pool and wallet addresses within our datorhall, so we're going to just mine ourselves for another month, your Neptune is still on schedule and will be ready Q1/Q2."

cite: https://bitcointalk.org/index.php?topic=551261.0

I think the excuse will be...

"We had unexpected difficulties shipping our Super Jupiters because of mishandling by UPS. And because we had to ship many extra boards to customers, we do not have the available hashing power to offer our hosted mining option to Neptune customers until Q3."

[raskul]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

No, he's right.
It has nothing to do with the frankenJupiter situation....
They said CAbatch will be getting 3th "Early" June until Neptunes ship.

The key word in there is "expected"

exactly!

June 1st:
"We are having troubles changing pool and wallet addresses within our datorhall, so we're going to just mine ourselves for another month, your Neptune is still on schedule and will be ready Q1/Q2."

cite: https://bitcointalk.org/index.php?topic=551261.0

I think the excuse will be...

"We had unexpected difficulties shipping our Super Jupiters because of mishandling by UPS. And because we had to ship many extra boards to customers, we do not have the available hashing power to offer our hosted mining option to Neptune customers until Q3."

the job is yours!

[xstr8guy]

At one month batch 1 customers
Will have free hosting 3th power from knc

Let's see it

oh yeah, funny joke. like they give a fuck.

No, he's right.
It has nothing to do with the frankenJupiter situation....
They said CAbatch will be getting 3th "Early" June until Neptunes ship.

The key word in there is "expected"

exactly!

June 1st:
"We are having troubles changing pool and wallet addresses within our datorhall, so we're going to just mine ourselves for another month, your Neptune is still on schedule and will be ready Q1/Q2."

cite: https://bitcointalk.org/index.php?topic=551261.0

I think the excuse will be...

"We had unexpected difficulties shipping our Super Jupiters because of mishandling by UPS. And because we had to ship many extra boards to customers, we do not have the available hashing power to offer our hosted mining option to Neptune customers until Q3."

the job is yours!

How about this bit...

"As compensation for the delay, we will extend the offer to include a 3rd Neptune to be delivered sometime in Q4."

Too much? 

[DevonMiner]

I'd be interested to know ... anyone in the UK who received S2 batch 3 ... what customs payment did you have to pay the courier company? Bitmain at times on the S1 declared a low value, are they still doing this?