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[kraken-augustus]

Trying to figure out if i can use CC for purchase of Litecoin with Kraken,

google gave me this page:

https://support.kraken.com/hc/en-us/articles/115000302327-Credit-Cards-Debit-Cards-PayPal-and-similar

but then I get:

oops
You're not authorized to access this page
Take me back to the home page

why?
and what is the answer to my question about CC use?

thanx
-sam

Hello again samlitecoin!

You can only fund your Kraken account from a bank account under your name, using either Wire or SEPA. Third party payment processors and credit cards are not supported.

[samlitecoin]

Hello again samlitecoin!

You can only fund your Kraken account from a bank account under your name, using either Wire or SEPA. Third party payment processors and credit cards are not supported.

can this be an account in my name and in the eurozone but in a different country? meaning: can I use 2 different accounts that are in 2 different countries for deposit and withdrawal?

thanx again

-sam

[Kraken-Septimus]

can this be an account in my name and in the eurozone but in a different country? meaning: can I use 2 different accounts that are in 2 different countries for deposit and withdrawal?

thanx again

-sam

Hi samlitecoin. You're welcome to deposit to and withdraw from any account in another country, as long as it's in your name. Thanks for reaching out!

[fabioganga]

If anyone is reading this topic and is not yet a Kraken member, I would like to add my little testimonial.

I am extremely happy with Kraken, I have been using it for a few months.

The service is always impeccable: good support, great site that is very simple to use and very low commission when withdrawing by SEPA account.

Keep up the great job, all of you at Kraken!!!

Thumb up!

[kraken-augustus]

If anyone is reading this topic and is not yet a Kraken member, I would like to add my little testimonial.

I am extremely happy with Kraken, I have been using it for a few months.

The service is always impeccable: good support, great site that is very simple to use and very low commission when withdrawing by SEPA account.

Keep up the great job, all of you at Kraken!!!

Thumb up!

Wow! I'm happy to hear that. Thanks so much for your support fabioganga!!!

[Kn_os]

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

[sam_ti_dyatel]

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

I have the same 

[Kraken-Septimus]

Feature Disabled
This feature is not currently available.

on deposite/withdraw, anybody else have same problem?

I have the same 

Hi Kn_os and sam_ti_dyatel. This issue should be resolved now. Thanks for bringing it to our attention. In the future please be sure to check out our status page for up-to-date status information.

[egd33]

Kraken Support,

I am having an issue where my wire transfer is stating it is on hold.  I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial?  The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash.  If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page.  Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!

[JanpriX]

It's good to see that the Kraken representatives are ramping up their game here and they are very active in the past few weeks. I must say that those times where no one answers any question here are long gone and we are entering a new era where support tickets are always answered and resolved within few hours. I would like to take this opportunity and ask some questions that I have in mind.

• Do you accept Credit Card payments for me to buy BTC or LTC from your platform?
• What are the requirements for me to do that? Do I still need to undergo KYC process?

[Kraken-Septimus]

Kraken Support,

I am having an issue where my wire transfer is stating it is on hold.  I do not know why (possibly my Kraken account using my full middle name and my bank only uses the middle initial?  The name is otherwise identical), but it is causing me to get very nervous as I am withdrawing this money to buy a house next week with cash.  If I do not have the deal closed on time due to my money being stuck on Kraken I will loose a very substantial good faith deposit, as well as my dream home.

I already submitted support tickets and the escalation form from this page.  Ticket numbers are: 1690319 (withdrawal on hold), and 1689958 (Tier 4 verification and I included proof of being an accredited investor on the email form I replied to).

I just want to make sure this is addressed as soon as possible because I am on a tight timeline, and my withdrawal limits are also restricting how quickly I can get enough out (hence the tier 4 request).

Thank you!

Hi egd33. I'm sorry to hear that your deposit was placed on hold. Please escalate your ticket using this form and one of our domestic funding specialists will be with you as soon as possible. Thanks for your patience.

It's good to see that the Kraken representatives are ramping up their game here and they are very active in the past few weeks. I must say that those times where no one answers any question here are long gone and we are entering a new era where support tickets are always answered and resolved within few hours. I would like to take this opportunity and ask some questions that I have in mind.

• Do you accept Credit Card payments for me to buy BTC or LTC from your platform?
• What are the requirements for me to do that? Do I still need to undergo KYC process?

Hi JanpriX. We do not accept credit cards, debit cards, PayPal or anything similar. Please look through our How to deposit or withdraw fiat currencies via Kraken support article to find the best way to wire money from your country.

[bitcoinvest]

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?

[Kraken-Septimus]

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?

Hi bitcoinvest. The withdrawal limits are based on the past 30 rolling days, meaning that in this example you would be able to withdraw $2000.00 on May 18th, 19th, 20th, 21st and 22nd, bringing you to a total of $10,000 withdrawn again, 30 days after these withdrawals.

If you would like higher limits I would suggest getting Tier 3 or Tier 4 verified. Please let us know if you need anything else!

[bitcoinvest]

Can you please explain me how the limits work? If i make a every day a withdrawal of 2.000$ and in 5 days i complete the 10.000$ limit per month. the last withdrawal took place at 22/04/2018. when i will be able to withdraw again? 01 of May or 23 of May?

Hi bitcoinvest. The withdrawal limits are based on the past 30 rolling days, meaning that in this example you would be able to withdraw $2000.00 on May 18th, 19th, 20th, 21st and 22nd, bringing you to a total of $10,000 withdrawn again, 30 days after these withdrawals.

If you would like higher limits I would suggest getting Tier 3 or Tier 4 verified. Please let us know if you need anything else!

Thank you, you answered my question, i am impressed with the reply time...

[asche]

Do you plan on adding trailing stop loss anytime soon?

[BitcoinPlusBus]

Any chance you might list bitcoinplus [XBC] in the future?

[Kraken-Septimus]

Do you plan on adding trailing stop loss anytime soon?

Hi asche. We're planning on adding more advanced order types but at this time we don't have an estimate as to when that will be. We'll be sure to make an announcement once more advanced order types are added.

Any chance you might list bitcoinplus [XBC] in the future?

Hi BitcoinPlusBus. We're always looking into new assets to list on Kraken but we couldn't comment as to whether or not any certain asset would be listed in the future. Thanks for understanding.

[Haladay]

Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.

[Kraken-Septimus]

Dear Kraken-Septimus,

It has been almost more than a month. We can't make USD deposits. When will you enable USD deposits?

How long will it take? We don't need an exact date, but, please give an ETA at least.

Thanks.

Hi Haladay. We currently have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online. For our clients residing outside Japan who have been using our bank partner in Japan, we expect to announce a replacement option for you soon.

In the meantime, if you have a bank account in the SEPA zone, you can fund your account with a EUR SEPA transfer by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (SEPA)" from the dropdown menu.

If you do not have a bank account in the SEPA zone you can send EUR by navigating to Funding > Deposit > Euro (EUR) and choosing "Fidor Bank AG (Wire Transfer) from the dropdown menu. Please note that you can only deposit with this funding method. You will not be able to withdraw your EUR using this method.

For more information please read through: https://support.kraken.com/hc/en-us/articles/360000427883

[SocratesCO]

I use Kraken and found it reliable and FIAT withdrwals is very fast.