Bitcoin Forum
April 23, 2019, 11:11:09 AM *
News: Latest Bitcoin Core release: 0.17.1 [Torrent]
 
   Home   Help Search Login Register More  
Pages: « 1 ... 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 [279] 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 ... 341 »
  Print  
Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 607465 times)
CryptoTeng
Member
**
Offline Offline

Activity: 165
Merit: 15


View Profile
November 24, 2017, 06:18:21 PM
 #5561

How exactly is this exchange still in business?

I, stupidly, made an assumption that they had fixed all their issues before moving my trading funds to Kraken to get out of USDT and into USD.

I have never experienced anything like it in my life, no wait I have, MtGox during a BTC crash.

98% of my order creations and cancellations failed, losing me a lot of money. I ended up just cutting my losses and transferring what I could back out again (surprisingly it only took 3 attempts to withdraw before it went through).

There are no warnings anywhere, which is absolutely disgusting. People are losing money over this...

A qoute from the CEO

"Thanks for the feedback. We have made a deliberate choice recently to give up on applying more band-aids in favor of accelerating development of the new platform. I know that sucks but there are only bad and worse choices here. Support were intentionally told to give no ETA because anything (like random, surprise hard forks every other day) could delay the upgrade. I would not ask anyone to stick it out. There are other decent exchanges out there. I'd prefer you take your business elsewhere for a while, save yourself some frustration, and give us another chance later."

https://www.reddit.com/r/BitcoinMarkets/comments/7eboh7/suggestion_remove_kraken_from_the_header_ticker/


So, in other words, even the CEO knows that the service is nowhere near what is promised on their website, they dont give warnings on their main page to (new) customers, and they keep on running with the current problems. Furthermore, again these empty promises of a new trade engine. For us, this is just SCAM, SCAM, SCAM, SCAM
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
CryptoTeng
Member
**
Offline Offline

Activity: 165
Merit: 15


View Profile
November 24, 2017, 06:33:16 PM
Last edit: November 24, 2017, 06:44:45 PM by CryptoTeng
 #5562

We took a look at the link in the big gurus post on reddit.....(https://jobs.lever.co/kraken). Looking at the personal needed it gives the impression that Kraken finally is trying to get more people for the job, or that they finally plan to exchange their incompetent dev, service & management team. Freaking hilarious.

Adding to the previous post. After having read the big gurus post. He actually says, we do give as much as horse excrement if you experience problems right now, according to their own numbers (probably false away) they claim that the system works fine cause of the big trade volume, and if you dont like the service go somewhere else so we can better continue our SCAM on  other people.

The post in itself is a perfect impression on how much Kraken cares about providing the promised service, and that they dont have a problem with the current state of affairs. The platform is run by liars, frauds, and other scammers trying to get peoples money.

We are just waiting for the day when a angry customer let's out his/her/their frustration on that big gurus head. That would be a day to treasure and remember.

We can only give warnings about these fraudulent people, and the best thing a (potential) customer can do is to go somewhere else.
TecnoZ
Newbie
*
Offline Offline

Activity: 1
Merit: 0


View Profile
November 24, 2017, 09:39:18 PM
 #5563

I would like to tell my personal disagreement with Kraken:

on September 26, I made a BTC deposit to my Kraken account, but I made a mistake by sending funds to my USDT account. I asked for the help of technical support but they replied that it was impossible to recover the funds, as the process of recovering the private USDT keys was risky and burdensome.
So, despite my insistence, the funds were frozen in an unused BTC account.

Well at a distance I re-checked the BTC account corresponding to the USDT address I sent the funds by mistake, and I saw that they were taken!
Since only Kraken had the private keys of that account, it is obvious that someone has recovered the private keys (but it was not impossible?) And he has appropriated my funds without communicating anything to me!
I attach the account link, so that you can check out what happened.

https://blockchain.info/address/3GfhTD7LTNdPNj6niG6fKtwgjFYaXGtNzt

It also seems that the same fate is touched on many other erroneous transactions like mine: I'm not a big blockchain expert, but I leave the conclusions to you.

I have submitted a new complaint to the technical support, but I do not expect to have positive feedback, given their subtle behavior.
I think the community should be aware of this episode.

If Kraken has something to say, I hope to come forward:I know perfectly that other exchanges, in similar situations, have solved the customer's problem by returning the funds.
Apparently, Kraken's policy is to declare it "impossible," except to take those sums and make them their own.
burak19
Newbie
*
Offline Offline

Activity: 5
Merit: 0


View Profile
November 25, 2017, 10:30:51 AM
 #5564

Hi there

I sent two transactions by SEPA. they were 82500 and 68000 euros. I can see them on hold but why does it tae so long to add them to my accoınt. All of my SEPA transferes are staying in hold for many hours. 2 weeks ago I was sending by sepa and in 2 hours they were in my account. After I sent money to one of my friends kraken account the harmony broken up. How can we fix this and let the system move as before. And also please credit my deposit they are already on hold. You can also check my previous ticket. I also explaned the problem there to Lilo but I am having the same problem.

Looking forward to hear from you. I'll also excalate it again via twitter.
Best regards

Ticket:899734
Samarkand
Sr. Member
****
Offline Offline

Activity: 574
Merit: 278


View Profile
November 25, 2017, 11:45:09 AM
 #5565

Hi there

I sent two transactions by SEPA. they were 82500 and 68000 euros. I can see them on hold but why does it tae so long to add them to my accoınt. All of my SEPA transferes are staying in hold for many hours. 2 weeks ago I was sending by sepa and in 2 hours they were in my account. After I sent money to one of my friends kraken account the harmony broken up. How can we fix this and let the system move as before. And also please credit my deposit they are already on hold. You can also check my previous ticket. I also explaned the problem there to Lilo but I am having the same problem.

Looking forward to hear from you. I'll also excalate it again via twitter.
Best regards

Ticket:899734

In which country do you reside?

Maybe you are sending your SEPA deposit from a high-risk country where Kraken has to deal with a higher level of fraudulent
transactions compared to other countries. This could explain why your deposits seem to be delayed.

Another possible explanation is that you have crossed a certain threshold of deposits (which in my opinion is
quite likely given the huge amounts that you deposited) and therefore will be asked to provide additional
documents in order to comply with KYC/AML requirements.


burak19
Newbie
*
Offline Offline

Activity: 5
Merit: 0


View Profile
November 25, 2017, 12:00:13 PM
 #5566

Normally I had no problem with my SEPA transfers. Once I sent money to my cousins Kraken account becasue I borrowed money from him. After that they think that I am funding two accounts. Due to that all my deposits are staying on hold. By the way I am from Turkey and until now I had no problem as I said before.
pytt13
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
November 25, 2017, 03:32:30 PM
 #5567

Lost password
Could you help for ticket 909102 as i really need to check my positions.
Thank you
burak19
Newbie
*
Offline Offline

Activity: 5
Merit: 0


View Profile
November 25, 2017, 05:00:07 PM
 #5568

Normally I had no problem with my SEPA transfers. Once I sent money to my cousins Kraken account becasue I borrowed money from him. After that they think that I am funding two accounts. Due to that all my deposits are staying on hold. By the way I am from Turkey and until now I had no problem as I said before.

Tosha hear my voice why are you making me wait for so long. My money is already in your accounts.2 days ago same problem happened and Lilo and Suki solved it quickly. Why do you want me to wait for 5 days although my money is in your account. If this goes like this I will quit working with Kraken. I think I am a good customer for you with my high amount transactions.
Please be quich bitcoin increased by 300 hundred euros while you are not replyinm me. I couldn't buy.


Ticket:899734
Dan_yuzh
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
November 25, 2017, 05:06:24 PM
 #5569

Hello!
My email on custom domain got down (i have no longer access to this domain).

So my funds on Kraken are now unavailable (i can't verify new deposit addresses).
I've opened a ticket with Kraken support (#870762) 3 days ago but I've got no answer. I tried to escalate it through Google Forms but still no reply.

Is it even possible to change the main email without access to the current one? I am level 2 verified and I can prove my identity with photos of documents.

Thanks.



An agent has responded to you, but the agent has informed you that we can't click on links that you send in support tickets for security reasons.  Please follow the agent's instructions to proceed.
I've lost access to my email how am I supposed to attach the documents to my message? There is no option to do that in Kraken support center, and I was not provided with the email address I need to send the documents. I wrote that in Kraken support center, but I've got no answer (since November 21).
Surgeon199
Newbie
*
Offline Offline

Activity: 12
Merit: 0


View Profile
November 26, 2017, 10:53:47 AM
 #5570

Hello,
I canceled an order who was not canceled because the platform is giving literally dozens of error everytime you try to put an order or to cancel it and you never really know what is your position because of this matter, so now I have a short position with 5x leverage who was matched few days ago even though I canceled this order 20 times before going to sleep (it can be verify by my actions on the platform). I payed around 50 USD only on fees from open the position and rolloever until now, can someone please respond to my ticket, doesn't this qualifies like a pretty urgent matter who literally can't wait. Thank you in advance. Ticket number: 909449
BOBAN
Member
**
Offline Offline

Activity: 76
Merit: 10


View Profile
November 26, 2017, 02:49:36 PM
 #5571

Hi.  My tier 3 verification has been taking over 10 days thus far. I only have about 253 cad in the account.   All replies to the support ticket have gone unheeded.  If anyone from kraken support sees this, my ticket number is #875142.  Thanks.
pytt13
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
November 26, 2017, 03:56:48 PM
 #5572

You make me afraid as my number is 909102 ... it might take a while for me if you are still in the queue ...
IMJim
Legendary
*
Offline Offline

Activity: 1148
Merit: 1000


View Profile
November 26, 2017, 09:13:56 PM
 #5573

Just tried using this exchange recently as it was recommended by someone in my circles.  For a few days I wondered what the heck was going on, trying to place a buy/sell order frustratingly taking 30-40 minutes....I thought my god how the hell does an exchange run like this, better yet how the hell does it have ANY users working like this.  Decided to do some research to see if I was only crazy one baffled by their system's performance and HORRIBLE user experience.

I guess is no surprise from my experience to find out this exchange is a complete joke, it sure as the hell feels like one!  Guess is time to get the hell of this garbage of an exchange:-(
IMJim
Legendary
*
Offline Offline

Activity: 1148
Merit: 1000


View Profile
November 26, 2017, 11:06:24 PM
 #5574

Well thankfully for me I was able to pull off this exchange with no loss, my god what a complete fricken joke this exchange is.

Do yourself a favor and don't waste your time with these idiots like I did!  I can't imagine how this is not a sinking ship waiting to go down, I am sure I am not alone in warning those I know to stay the hell away.
CryptoTeng
Member
**
Offline Offline

Activity: 165
Merit: 15


View Profile
November 27, 2017, 08:06:04 AM
 #5575

Well thankfully for me I was able to pull off this exchange with no loss, my god what a complete fricken joke this exchange is.

Do yourself a favor and don't waste your time with these idiots like I did!  I can't imagine how this is not a sinking ship waiting to go down, I am sure I am not alone in warning those I know to stay the hell away.

You are definitely not alone. We also left a few days ago, after having been a long time Kraken client (probably too long). The error rates (actually we published some here, just scroll back a bit) when placing orders were just horrific. Above 95% was standard in the last weeks.

And the service provided is just scandalous (unless you want to deposit money. Kraken is superfast when it comes to getting clients money onto their platform. Whereby it is not guarantied you can use your funds. Often they are frozen for a few days, and become free after potential profitable price shifts went by)

So, we totally agree with you in warning everybody who is using or wants to use Kraken. This platform has turned into one of the biggest scams in Bitcoin-land.

and for ages the only thing the customers service does is luring in potential new targets to rip off . Dont believe any of the Kraken service team's lies.

We repeat Kraken is just one big massive SCAM. Do yourselves a favor, go to other trading platforms, i.e., Coinbase, Bitfinex, CEX and many more
gregi1
Newbie
*
Offline Offline

Activity: 39
Merit: 0


View Profile
November 27, 2017, 09:04:05 AM
 #5576

Do yourselves a favor, go to other trading platforms, i.e., Coinbase, Bitfinex, CEX and many more

Do yourself a favor, and DON'T GO TO CEX (https://bitcointalk.org/index.php?topic=2174542.0)
CryptoTeng
Member
**
Offline Offline

Activity: 165
Merit: 15


View Profile
November 27, 2017, 10:00:47 AM
 #5577

Do yourselves a favor, go to other trading platforms, i.e., Coinbase, Bitfinex, CEX and many more

Do yourself a favor, and DON'T GO TO CEX (https://bitcointalk.org/index.php?topic=2174542.0)

Thanx for the info regarding CEX. We were't aware of that one, but we never had real problems though (maybe just luck).

Which other platforms should be put in the same SCAM category as Kraken (& CEX)?
mayax
Legendary
*
Offline Offline

Activity: 1246
Merit: 1001


View Profile
November 27, 2017, 10:33:24 AM
 #5578

Do yourselves a favor, go to other trading platforms, i.e., Coinbase, Bitfinex, CEX and many more

Do yourself a favor, and DON'T GO TO CEX (https://bitcointalk.org/index.php?topic=2174542.0)

Thanx for the info regarding CEX. We were't aware of that one, but we never had real problems though (maybe just luck).

Which other platforms should be put in the same SCAM category as Kraken (& CEX)?

all non licensed exchangers are the same shit.
Kloeaf
Newbie
*
Offline Offline

Activity: 38
Merit: 0


View Profile
November 27, 2017, 05:22:09 PM
 #5579

Hi , it will be good if kraken can add some alt .. its very sad  that there is so little altcoins
nobody know if there add some day WAVES or LISK or Stratis ? or what is there next alt add ? thanks
gregi1
Newbie
*
Offline Offline

Activity: 39
Merit: 0


View Profile
November 27, 2017, 05:58:43 PM
 #5580

Hi , it will be good if kraken can add some alt .. its very sad  that there is so little altcoins
nobody know if there add some day WAVES or LISK or Stratis ? or what is there next alt add ? thanks

Great idea, let's add 100 shitcoins to the engine that flips out under the current load.
Pages: « 1 ... 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 [279] 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 ... 341 »
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!