**CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App***

[krisgt30]

March 17th my withdrawal request for USD was received. It is now April 1st, and I still dont have my money. I have sent several emails back and forth to CEX.io and have been told it will be processed shortly several times now. Safe to say, this is the first time and last time ever that I will be using CEX.io to handle any of my btc transactions.

[CEX]

March 17th my withdrawal request for USD was received. It is now April 1st, and I still dont have my money. I have sent several emails back and forth to CEX.io and have been told it will be processed shortly several times now. Safe to say, this is the first time and last time ever that I will be using CEX.io to handle any of my btc transactions.

Please, provide us with your CEX.IO username in PM. Thank you!

[CEX]

March 17th my withdrawal request for USD was received. It is now April 1st, and I still dont have my money. I have sent several emails back and forth to CEX.io and have been told it will be processed shortly several times now. Safe to say, this is the first time and last time ever that I will be using CEX.io to handle any of my btc transactions.

The delay is connected with change of partner for withdrawals to accounts from some countries. We kindly ask for patience, the funds will be processed soon.

[krisgt30]

In half a months time, a check could have been sent via certified mail to the united states. A wire should never ever take 3 weeks to process. Patience is wearing very very thin.

[krisgt30]

So CEX.io wont refund me my 4btc that i sold to them March 14th to withdraw to my bank account in USD. They want me to purchase btc with the "USD" they never gave me in my bank account at a loss. Looks like I will use coinbase from here on out. I will be taking further action on this. God knows how many times over they took my cash and reinvested it since then to make a profit.

[krisgt30]

The money never came. CEX blamed their new payment processing system and told me to wait patiently, despite me emailing back and forth with them several times in the past 2.5 weeks asking the same question. When I check my account in CEX.io it still says the money is pending and has said so since mid March. I told them to just refund me my btc (4). They told me they couldnt do that, but they could refund me the dollar amount back into my CEX account to purchase btc (which due to the increase in value of btc) would be a .2 btc loss. I am not going to forfeit .2btc because of someone elses incompetence.

[krisgt30]

Yes several times, I even reached out to my bank daily to see if there are any pending incoming wires, same answer every day, "No". I doubt it is pending if they offered to refund me my money.

[CEX]

Please note that maintenance fees on IXC, DVC, POT, ANC, MEC, WDC, FTC, DGB, USDE, MYR, AUR, and DRK wallets will be imposed as of April 5th, 2016, 12 p.m. (GMT).
More information can be viewed here.

[CEX]

Just completely ignore the unhappy customer. well done.

We have not ignored the customer, but have contacted him personally and solved the issue.

[krisgt30]

It was not really solved. I lost .2 btc out of this whole fiasco. I had to repurchase btc with the "usd" in my account that I could not withdraw to my bank account. Then I took that btc out and closed my cex account. I sent over my btc to coinbase for withdrawal in one business day. I would not recommend anyone from the us trying to cash out btc from here. Last time doing business with CEX.io.

[CEX]

We are doing everything possible to provide quick and steady payment options for our users.
As soon as the current process with payment provider change is over, we will let you know. This is a temporary situation concerning some regions, and we will solve it ASAP.

[Serpens66]

So CEX, are you able to process ANY fiat withdrawals? and if so, which banks/countries are available?

SEPA did work (~one week ago)

[CEX]

We glad to inform that fiat withdrawal issues have been successfully solved. You can find information about account opportunities and coverage on the following page: https://cex.io/limits-commissions

[CEX]

Killer Feature on CEX.IO: Withdrawals to Payment Cards

We’re extremely excited to launch instant withdrawals of USD, EUR, and RUB to payment cards. With this new feature, we have successfully completed the full circle of fiat money flows to and from Visa/MasterCard, meaning that you can deposit and withdraw funds in just a few clicks, once payment card is linked to your CEX.IO profile.

Withdrawal requests are processed automatically, right after their placement, which means that you don't need to log in to third party services. In most cases, withdrawals are processed instantly, and you are able to use withdrawn funds right away.

We encourage you to test out our new killer feature!

[OhMyCoin]

Wasn't sure that it would be really instant, but it took only 2 minutes to withdraw usd to my visa. Nice job, CEX

[CEX]

After your payment card is linked, deposits and withdrawals to your Visa/MasterCard are easy and fast.

Check out this short video on how to link a card to your CEX.IO account:

https://www.youtube.com/watch?v=Neqyv4VrCDs

[CEX]

Trade Fee Decrease on CEX.IO

We are glad to announce lowering trade fees on CEX.IO as of today. The fees are set to zero on cryptocurrency pairs, namely, LTC/BTC, ETH/BTC, as well as on GHS/BTC. EUR and RUB markets have experienced fees halving, resulting in 0.1% commission on BTC/EUR, LTC/EUR, and BTC/RUB. Commissions for other pairs have not been affected. The updated fee schedule is already available on the website and is as following:

[CEX]

How to Withdraw Bitcoin from CEX.IO to Your Payment Card

So, you’ve decided to withdraw funds from CEX.IO account to your payment card. If your funds are allocated in USD, EUR, or RUB, all you need to do is click the “withdraw” button in your wallet, specify the amount to withdraw and confirm withdrawal with 2FA. Check out how easy it is:



If you want to withdraw Bitcoins to Visa/MasterCard, just sell your BTC first, either via simplified bundle interface on Buy/Sell page, or via Trade page, and withdraw funds to your payment card, just as described above.

You can find up-to-date commissions for withdrawals to payment cards on this page.

[CEX]

CEX.IO Bitcoin Exchange Integrates with C.A.T. Bot



We are glad to announce that CEX.IO has been added to C.A.T., an automated trading interface using Bitcoin exchanges API. C.A.T. is the most popular and highly reputable trading bot on BitcoinTalk with numerous positive feedbacks from users. The first version of C.A.T. has been introduced back in 2013 and has experienced over 50 releases since then. At the moment, the program supports 13 Bitcoin exchanges, including CEX.IO, and works on Linux/Windows/Mac with Java 8. Through C.A.T. interface, you can apply your automated trading strategies, access all markets available on CEX.IO, manage orders, and set parameters for C.A.T. algorithm, which will help you to conveniently trade 24/7.

How to get C.A.T. bot and connect to CEX.IO

• Save your personal promo code CEX.IO_CAT for a 25% discount
• Purchase the core C.A.T. bot on BitcoinTalk official thread
• Connect CEX.IO API absolutely for free

Get C.A.T.

[CEX]

CEX.IO Mobile App for iOS and Android Updated



Check out what's new in the official CEX.IO mobile app:

- Market data tab expanded with new exchanges and Bitcoin price from Google and Yahoo
- Real-time charts with candlesticks of 3 min, 15 min, 1 hour and 1 day added
- Trade tab updated
- Number of orders in order book raised
- Trading pair choice added with basic info about the pair
- Touch ID support enabled for iOS

Read more on CEX.IO blog.

Download mobile app on App Store or Google Play for free.