fuue83
Newbie
 Offline
Activity: 8
Merit: 0
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April 08, 2013, 01:57:49 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks!  I'm not really sure what information to post, but here's what's going on with me: First time bitcoin user. I created an account on blockchain.info, and used their cash deposit process through bitinstant to deposit $300 to my account via moneygram (at Walmart). I completed the transaction, took the zipzap form to Walmart, and made the deposit. By the time I got home I had an email saying it had gone though, but I still don't have any money in my account. It's been four or five hours. The only emails I received about this (at all), is one ZipZap email as a payment slip and a second email from ZipZap saying it was completed. I never received any emails from blockchain.info or BitInstant. What information can I use to check on this? There's nothing in my Blockchain.info account about it. All I really have is the account number and receive code from the ZipZap email. Honestly, this is kind of a turn off being my first experience with bitcoin in general  As someone who's fairly tech savvy I can't imagine someone who isn't doing this. Hard to see widespread acceptance when you can't even deposit money at Walmart without problems. Edit: I see people are asking for ZipZap Acct number. Mine is: 491869913 I posted before your cut off -- any chance my issue is still being looked at? |
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torrenting
Newbie
Offline
Activity: 4
Merit: 0
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April 08, 2013, 01:59:05 AM |
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Order ID (930f1529-b982-4d6e-9660-fe881d8077ce)
Bitinstant still owe me 4 BTCs. They manually processed my order after a month of payment but I only received 2/3rd of my order.
Since the value of the BTC has risen so drastically, they are now completely ignoring me when I try to contact them (support and here in Bitcoin talk) . According to the Bitinstant policy, "We always give you the BTC at time of your deposit, and if the issue was our fault we always refund fees." Obviously they are not standing by their own policy and have not been professional in this situation.
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jherbjr
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Activity: 4
Merit: 0
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April 08, 2013, 01:59:27 AM |
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Thank you for your hard work... much appreciated  |
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URSAY
Legendary
Offline
Activity: 1946
Merit: 1000
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April 08, 2013, 01:59:36 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! I posted before your cut off -- any chance my issue is still being looked at? If you are not on lists for 4/6, 4/7, or if I have never said that I have opened a ticket for you then PM me your info and I will get you on tomorrow's list. Thanks! |
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glt512
Newbie
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Activity: 28
Merit: 0
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April 08, 2013, 01:59:54 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! is there any reason I am not on this list? I still have no received my coins. thank you. |
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URSAY
Legendary
Offline
Activity: 1946
Merit: 1000
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April 08, 2013, 02:01:53 AM |
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Order ID (930f1529-b982-4d6e-9660-fe881d8077ce)
Bitinstant still owe me 4 BTCs. They manually processed my order after a month of payment but I only received 2/3rd of my order.
Since the value of the BTC has risen so drastically, they are now completely ignoring me when I try to contact them (support and here in Bitcoin talk) . According to the Bitinstant policy, "We always give you the BTC at time of your deposit, and if the issue was our fault we always refund fees." Obviously they are not standing by their own policy and have not been professional in this situation.
If you are unhappy with your order I would be happy to open you another ticket. Let me know. |
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URSAY
Legendary
Offline
Activity: 1946
Merit: 1000
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April 08, 2013, 02:02:30 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! is there any reason I am not on this list? I still have no received my coins. thank you. You are on the list for 4/6. Please make note. |
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iNormalize
Newbie
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Activity: 6
Merit: 0
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April 08, 2013, 02:04:10 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! gah i'm not on there. But I did PM you so hopefully that'll get me on there. ZIP ZAP account number = 129 845 889 |
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shadumdum
Newbie
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Activity: 28
Merit: 0
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April 08, 2013, 02:04:20 AM |
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Hello Bitinstant support!
I, like many others, am having an issue with my coins being transferred through bitinstant. I deposited the money at a local cvs around 3 hours ago, and I have received nothing at this point. I understand that I may not be on the list for the rest of today, but I would greatly appreciate it if this could be resolved soon!
Here is some information:
Quote ID: 4b4e1c07-f38a-4ac3-b5ff-caf09c11c8b0
Event ID: 773996b0-a97b-4afb-8ce9-fb21f66f534d
I see that you have now added the support list for 4/7, so I understand if it takes a little while, I just want to make sure that my issue is noticed by someone. Thanks!
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glt512
Newbie
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Activity: 28
Merit: 0
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April 08, 2013, 02:04:25 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! is there any reason I am not on this list? I still have no received my coins. thank you. You are on the list for 4/6. Please make note. ok, thanks. wasn't sure how that worked. |
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chase1420
Newbie
Offline
Activity: 21
Merit: 0
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April 08, 2013, 02:04:48 AM |
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How come I'm not the list??, I posted before the deadline. same time as Panzerknacker.
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fuue83
Newbie
Offline
Activity: 8
Merit: 0
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April 08, 2013, 02:08:47 AM |
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How come I'm not the list??, I posted before the deadline. same time as Panzerknacker.
Same happened with me, kind of frustrating when money is on the line. |
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URSAY
Legendary
Offline
Activity: 1946
Merit: 1000
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April 08, 2013, 02:09:11 AM |
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How come I'm not the list??, I posted before the deadline. same time as Panzerknacker.
You may of slipped thru the cracks. PM me your info and I will get you on tomorrow. |
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goosy052157
Newbie
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Activity: 3
Merit: 0
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April 08, 2013, 02:15:06 AM |
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On April 5th, I made a money gram transfer via bitinstant into my Mt Gox account, but it appears the account number I gave you was incorrect. Here is the following information pertaining to the above:
OrderID: 5627cf17-86e0-4bec-b3e0-9b66ae7a7b8e
EventID: 45991b7b-1f54-4ba2-a939-6f7dfe4df55c
DestAccount: M298272X
QuoteID: 08483d75-64a6-4697-b3c0-b5b1053e3700
User: SYSTEM
DestExchange: mtgox
eventtype: Order executed
EventSentAt: 1365207140.51
APIResponse: MTGOX-USD-8WWMF-7LYHW-6RKWK-68FEFmunber
I omitted two numbers; the correct account number is M95298272X. Is there anything you can do to rectify this on your end? Sorry for the mistake, PLease follow up with me ASAP.
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pennypack
Newbie
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Activity: 14
Merit: 0
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April 08, 2013, 02:17:41 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! Thank you for addressing my issue. Can you give me some clarification on what being on the support list means, when will our issue be resolved, and will we be refunded the value of the coins we have lost? When i placed my order the price was roughly $156. It has risen almost $20 resulting in a $60 loss. |
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webosftw
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April 08, 2013, 02:18:00 AM |
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Guys I need some info on why i didnt receive my PP $.
Order: 800dc646-22f4-4408-8d8f-d6d6a5f0b0c2
Quote: 641492aa-fab6-435e-9025-6cd2871faa47
Please read my posts. I posted this on the last page... I am seeing everyone's issues and you are all being added to today's support escalations. I will post that final list for 4/7 later tonight.  Seems im on not on the 4/7 list. Please add me for tomorrow. |
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pzwow
Newbie
Offline
Activity: 5
Merit: 0
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April 08, 2013, 02:20:22 AM |
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I am unable to PM you because it is a new account
here is my bitinstant transaction info
Quote ID 0ddfc26f-65a9-442a-88e6-d806dea7daff
Event ID 51243ec6-7798-4138-a76d-779bbbbc624b
Thanks for any help in advance!
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Panzerknacker
Newbie
Offline
Activity: 11
Merit: 0
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April 08, 2013, 02:23:59 AM |
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Support list for 4/7 CBRF4I / Rocker122 / wicker33 / twigger13 / Apanauc / roganmaster [RESOLVED] / earthwormjim1 / btchaver / ikuzo1 / kubrickonthemoon / Boing7898 / Rafa7 / ilich / synergy7 / noname6520 / cash4 / thewebguy0 / KeyT86 / Joerg / ocbitcoin / chile / gshu / appleijunkie / cooljay24 / b00ks101 / dookiedue / pennyback / trevorj / baggage / Luckybit / gordon154 / pennypack / PC_Mobile / iiqher / jherbjr / jherbjr / logeyG / Singlebyte / Statesman / Panzerknacker I am also logging many issues from Facebook. Submitting support requests via all channels slows things down. Please be reasonable, submit your request in 1 place, and be patient. Thanks! Thank you for addressing my issue. Can you give me some clarification on what being on the support list means, when will our issue be resolved, and will we be refunded the value of the coins we have lost? When i placed my order the price was roughly $156. It has risen almost $20 resulting in a $60 loss. Definitely curious about this too... |
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msiddiq
Newbie
Offline
Activity: 17
Merit: 0
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April 08, 2013, 02:25:45 AM |
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I ordered my BTC from bitinstant using Moneygram to ZipZap over 10 hours ago. I emailed support, PM'd URSAY, but I haven't got any response yet. The Quote ID is 93ba9900-5bb7-4d90-b4ad-cc8f9177fbdf
Thanks
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chase1420
Newbie
Offline
Activity: 21
Merit: 0
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April 08, 2013, 02:26:40 AM |
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How come I'm not the list??, I posted before the deadline. same time as Panzerknacker.
You may of slipped thru the cracks. PM me your info and I will get you on tomorrow. I don't think my PM is going through. Bitinstant Method: CVS MoneyGram --> Bitcoin Address (Blockchain.info) My ZipZap Account # for the 3rd Time is: 824900153 Reference #: 65073245 please make sure I make it on the 4/8 list, and don't slip through the cracks again. |
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