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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 614202 times)
bibbit
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March 24, 2014, 07:09:01 PM
 #1661

When Kraken starts issuing on Ripple, will it issue under the currency codes used on Kraken or those that are prevalent on Ripple? Kraken uses XBT for bitcoin, but every other Bitcoin issuer on Ripple uses BTC.

This has an impact on whether or not users can allow rippling through their account between other Bitcoin issues and Kraken's Bitcoin issue. If Kraken chooses to use BTC, then Kraken's issue will be inconsistent with their on-exchange code, but it will make Kraken's in-Ripple issuance more liquid since since it can participate in rippling with Bitcoin issues from other gateways.

Besides the people who allow rippling on a 1:1 basis, simply because they trust both issuers equally, it seems likely that others would be interested in setting a small transit fee between Kraken's and other gateway's issues to get some compensation for providing liquidity (setting a transit fee on letting the pathfinding algorithm swap out different issuers' currency is lower maintenance than putting offers up on the order book, because when you use the transit fee, you don't have to keep putting up offers as they are consumed. One simply makes the desired percentage as volume sloshes back and forth between different gateways).

Having that liquidity for your customers will become more important as merchants increasingly start accepting Ripple payments, since it can lower the amounts your customers pay when the merchants want non-Kraken currencies. It is just something to consider as Kraken builds out Ripple integration.

 
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bahamapascal
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March 24, 2014, 11:04:58 PM
Last edit: March 24, 2014, 11:33:35 PM by bahamapascal
 #1662

Just want to report that I am really satisfied with kraken (so far)! Yesterday evening I uploaded my documents for verification and maybe 7 hours later when I woke up, I was already verified!
I then deposited some bitcoin, sold it and made a international withdraw (though with an intermediary bank in Germany)  and within two hours the withdraw status changed from "processing" to "send"!

Now after reading about this long delays I am a bit concerned, dose "send" mean that the fidora bank has send it or dose it mean that kraken made the request at fidora?

Well I hope we can keep you satisfied! "Send" just means the request has been sent to Fidor. Give the wire 5 business days, so if you don't get it by next Thursday let us know.

Just want to report that I am more then Satisfied with your service, I received the International wire transfer the SAME DAY IT WAS SEND, I called my bank on Friday (5 days later from the day were I initiated the withdraw) and couldn't believe them when they told me the money had already arrived 5 day earlier, today I went to them in person and double checkt, the money is really there.
I have no idea how an international wire transfer can be that fast, but it only took hours for it to arrive! Maybe it went that fast because I used an intermediary bank located in Germany, that might be the trick, I don't know.

Any ways, I am more then happy with your service, keep up the great work!
Dargo
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March 25, 2014, 01:20:14 PM
 #1663

I think people need to know
I have registered since early December and I have been verified
but for a strange reason I am locked out

I have send about 10 support emails and all I receive is
go to the site and ask for a new password bla bla bla

at one point one of the support guys asked me details about my account
probably to verify that it was actually me who hold the account
but the next email ended up being one and the same

I receive a support email from them once every 15 days
with the same info and I am still unable to login

I have requested new passwords many times
new OTP passwords numerous times
and I am an experienced internet user
but after 4 months I am still unable to login

thank god I have no money/btc in the account otherwise I would be really PISSED

just putting it out there for other people to be careful with their nonexistent support

If you PM me your ticket number, I can look into this for you.
Dargo
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March 25, 2014, 01:24:07 PM
 #1664


Just want to report that I am more then Satisfied with your service, I received the International wire transfer the SAME DAY IT WAS SEND, I called my bank on Friday (5 days later from the day were I initiated the withdraw) and couldn't believe them when they told me the money had already arrived 5 day earlier, today I went to them in person and double checkt, the money is really there.
I have no idea how an international wire transfer can be that fast, but it only took hours for it to arrive! Maybe it went that fast because I used an intermediary bank located in Germany, that might be the trick, I don't know.

Any ways, I am more then happy with your service, keep up the great work!

That's great - how did you choose the intermediary bank? Was it recommended by your bank? My guess is that it's one of your bank's correspondent banks.
Dargo
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March 25, 2014, 01:34:06 PM
 #1665

When Kraken starts issuing on Ripple, will it issue under the currency codes used on Kraken or those that are prevalent on Ripple? Kraken uses XBT for bitcoin, but every other Bitcoin issuer on Ripple uses BTC.

This has an impact on whether or not users can allow rippling through their account between other Bitcoin issues and Kraken's Bitcoin issue. If Kraken chooses to use BTC, then Kraken's issue will be inconsistent with their on-exchange code, but it will make Kraken's in-Ripple issuance more liquid since since it can participate in rippling with Bitcoin issues from other gateways.

Besides the people who allow rippling on a 1:1 basis, simply because they trust both issuers equally, it seems likely that others would be interested in setting a small transit fee between Kraken's and other gateway's issues to get some compensation for providing liquidity (setting a transit fee on letting the pathfinding algorithm swap out different issuers' currency is lower maintenance than putting offers up on the order book, because when you use the transit fee, you don't have to keep putting up offers as they are consumed. One simply makes the desired percentage as volume sloshes back and forth between different gateways).

Having that liquidity for your customers will become more important as merchants increasingly start accepting Ripple payments, since it can lower the amounts your customers pay when the merchants want non-Kraken currencies. It is just something to consider as Kraken builds out Ripple integration.
 

Thanks for this bibbit - I passed it along to the devs to look at. The Ripple gateway is still a ways off I think, but there's no definite ETA on it.
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March 25, 2014, 01:57:47 PM
 #1666

It seems someone at Kraken knows about the problem, if this article is right :
http://cryptomining-blog.com/1746-possible-issues-with-kraken-withdrawals-around-the-17th-of-march/

I ordered my withdrawal on March 17th, right in the timeframe pinned in this report.

I was trading at Bitstamp before that, and gave Kraken a go for the good reviews we can read everywhere. Bad choice it seems.
I might however give this exchange a second chance, if this issue is solved quickly.

For the moment I'm still waiting for my ticket to be answered.

I talked to the payment tracing team and some withdrawals from March 17th are delayed. We're currently working with Fidor to diagnose and resolve the issue.

Update: Apparently there was a batch of SEPA transfers that didn't get sent on the 17th. But the issue has been resolved and they've now been sent, so you should receive them soon.
bahamapascal
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March 26, 2014, 01:07:23 AM
 #1667


Just want to report that I am more then Satisfied with your service, I received the International wire transfer the SAME DAY IT WAS SEND, I called my bank on Friday (5 days later from the day were I initiated the withdraw) and couldn't believe them when they told me the money had already arrived 5 day earlier, today I went to them in person and double checkt, the money is really there.
I have no idea how an international wire transfer can be that fast, but it only took hours for it to arrive! Maybe it went that fast because I used an intermediary bank located in Germany, that might be the trick, I don't know.

Any ways, I am more then happy with your service, keep up the great work!

That's great - how did you choose the intermediary bank? Was it recommended by your bank? My guess is that it's one of your bank's correspondent banks.


My bank gave me a paper with all information needed to receive a international bank transfer, which included a list of all kinds of intermediary banks across Europe. I chose the Commerzbank located in Germany, guessing that this might be the best option as the fidora bank is also located in Germany.
I will be doing another wire transfer in the next week or so, lets see if it will again be that fast or if it was just pure luck Smiley
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March 26, 2014, 01:58:27 AM
 #1668

http://www.coindesk.com/bitcoin-exchange-kraken-5million-hummingbird-ventures/

Congratulations Kraken on completing this new round of funding.  I wish you can gain some customers and volume in Korea and Korean won trading now.
Yunus
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March 26, 2014, 11:15:00 AM
 #1669

Withdrawal delay fixed very quickly and very professionally Smiley

Thx Kraken !

Thanks, it was fixed by Fidor yesterday! If any of you made withdrawals on or around 3/17 and are still waiting for them, please let us know!
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March 26, 2014, 01:01:02 PM
 #1670

My withdrawal arrived on my bank account today.
Thanks for not ignoring the issue in this wild new world.

I'm definitely giving Kraken another try Wink
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March 28, 2014, 06:05:53 PM
 #1671

Lol, kraken you surprised me in a very positive way: my last three sepa withdrawals(between two countries) arrived the same day. Many national bank transfers take longer Huh Cheesy

Bitcoin: 1Cxi8BLvScSm1mW6kjb5MNeJZPrvAiYL6B
Litecoin: LLmjtrrq1ZeD51NSUJ8VanuQduW8Ma3jrs
Dargo
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March 28, 2014, 06:33:25 PM
 #1672


Just want to report that I am more then Satisfied with your service, I received the International wire transfer the SAME DAY IT WAS SEND, I called my bank on Friday (5 days later from the day were I initiated the withdraw) and couldn't believe them when they told me the money had already arrived 5 day earlier, today I went to them in person and double checkt, the money is really there.
I have no idea how an international wire transfer can be that fast, but it only took hours for it to arrive! Maybe it went that fast because I used an intermediary bank located in Germany, that might be the trick, I don't know.

Any ways, I am more then happy with your service, keep up the great work!

That's great - how did you choose the intermediary bank? Was it recommended by your bank? My guess is that it's one of your bank's correspondent banks.


My bank gave me a paper with all information needed to receive a international bank transfer, which included a list of all kinds of intermediary banks across Europe. I chose the Commerzbank located in Germany, guessing that this might be the best option as the fidora bank is also located in Germany.
I will be doing another wire transfer in the next week or so, lets see if it will again be that fast or if it was just pure luck Smiley

Your bank and our bank have a correspondent bank in common (Commerzbank), so that's probably why the international wire was so fast. I'd be surprised if wires only take 1 business day every time, but they probably will be pretty fast in general.

I've posted this before, but here's a good basic explanation of how money moves in the banking system, and the role played by correspondent banks in the process.

http://gendal.wordpress.com/2013/11/24/a-simple-explanation-of-how-money-moves-around-the-banking-system/
Dargo
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March 28, 2014, 06:38:50 PM
 #1673

Lol, kraken you surprised me in a very positive way: my last three sepa withdrawals(between two countries) arrived the same day. Many national bank transfers take longer Huh Cheesy


Glad to hear it - our bank Fidor basically specializes in SEPA transfers and they are usually very fast, but not always.
cryptojoe
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March 30, 2014, 04:44:56 PM
 #1674

Large XRP deposits not registering at Kraken.  No word from support after 48h. 
Dargo
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March 30, 2014, 11:09:41 PM
 #1675

Large XRP deposits not registering at Kraken.  No word from support after 48h. 

It's a weekend. Allow at least a business day Smiley

Submit a request: https://support.kraken.com/

cryptojoe already submitted a request - that's why he mentioned that he hadn't heard from support. He did hear from support a few hours ago though. Even though support may be slower over the weekend, this is something that needs to be improved on. We run a 24/7 exchange with currency that never sleeps and our support needs to reflect that reality better in my view.
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March 31, 2014, 03:26:11 PM
 #1676

The good news is that my ripples (close to 1/2 million)  finally showed up at my kraken account.  I immediately attempted to withdraw.  The bad news is that that was three hours ago, and my ripples never returned home.  So that's three days without access to my funds.  Guess i need another ticket, since my missing deposit has now turned into a missing withdrawal. 

Dargo
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March 31, 2014, 07:31:33 PM
 #1677

The good news is that my ripples (close to 1/2 million)  finally showed up at my kraken account.  I immediately attempted to withdraw.  The bad news is that that was three hours ago, and my ripples never returned home.  So that's three days without access to my funds.  Guess i need another ticket, since my missing deposit has now turned into a missing withdrawal. 

Replied to your PM
cryptojoe
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March 31, 2014, 07:49:19 PM
 #1678

Just got it.  Thanks Dargo, and Joe over at support. 

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April 01, 2014, 09:26:39 AM
 #1679

Hi Dargo,

could you please have a look at ticket 23413?
It was my mistake on friday 28th of march to have forgotten my Kraken ID on my Fidor deposit transfer and it is not very late, I`d just like it not to take weeks to resolve, so I`m posting it here just in case I can do anything else to speed up the process.

Thanks and cheerio from a very satisfied customer!
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April 01, 2014, 10:32:10 AM
Last edit: April 01, 2014, 09:11:38 PM by KrakenTrader
 #1680

I guess we have all seen this anomaly.
This morning the price jumped from 375 to 444 and then back to 360 all at the same time, and there have been lots of sales orders in the book lower than 444 at this moment.
I am still not getting why this is possible. I mean, we are speaking about a 2BTC trade which made it to 444. Is that related to low volume, if yes - How?
.
.
10:20:43 buy €360.88401 0.01860586
10:20:43 sell €444.80067 2.05480805
10:20:43 buy €375.00000 3.01440826
.
.
Here are the screen dumps
http://imgur.com/a/yMy3E
If anyone could explain that in detail - Thanks Smiley
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