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qxzn
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July 26, 2014, 03:48:28 PM |
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It would be really great to have automated withdrawals for coins via the API. Is this on the roadmap?
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Make sure you back up your wallet regularly! Unlike a bank account, nobody can help you if you lose access to your BTC.
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Serpens66
Legendary
 Offline
Activity: 2912
Merit: 1128
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July 26, 2014, 04:11:15 PM |
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Our API rate limits work on a count system. The standard API rate limit for accounts verified at tier 1-3 is as follows:
how about tier 4? |
Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei 
Great Freeware Game: Clonk Rage
binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
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Dargo
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Activity: 1820
Merit: 1000
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July 26, 2014, 04:31:00 PM |
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It would be really great to have automated withdrawals for coins via the API. Is this on the roadmap?
Yep, I don't have an ETA, but this feature is pretty high priority. |
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Dargo
Legendary
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Activity: 1820
Merit: 1000
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July 26, 2014, 04:32:29 PM |
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Our API rate limits work on a count system. The standard API rate limit for accounts verified at tier 1-3 is as follows:
how about tier 4? Tier 4 is the same as above (in my earlier post) except max count is increased to 20 and count is reduced by 1 every 2 seconds. |
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MusX
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July 26, 2014, 04:47:44 PM |
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thanks for explanation, so it means that current "safe" trades history method interval is 10s.
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sharky101
Member
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Activity: 108
Merit: 10
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July 28, 2014, 08:38:13 AM |
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Kraken down?
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Dargo
Legendary
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Activity: 1820
Merit: 1000
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July 28, 2014, 08:55:31 AM |
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Kraken down?
It's up for me, but it looks like there may have been a poor connection for a few minutes. Anyone else having an issue? |
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Serpens66
Legendary
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Activity: 2912
Merit: 1128
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July 28, 2014, 02:41:03 PM
Last edit: July 28, 2014, 03:34:05 PM by Serpens66 |
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Dargo, do you have problems with € deposits today?
The german user Beulemann sent a Fidor to Fidor transfer 8 hours ago. He says he is tier 3 and already submitted the ID Selfie. The deposit does not show up in is history.
I did a deposit 16hours ago yesterday, everything was fine. I did another deposit 1,5 hours ago, but it's not in my account yet (usually a Fidor to Fidor transfer take 1 hour at maximum during the day)
EDIT:
My transfer is now in my account. It took exactly 2 hours, instead of 1 hour.
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Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei
Great Freeware Game: Clonk Rage
binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
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Beulemann
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July 28, 2014, 03:50:50 PM |
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It is Ticket: 29650.
Now it is on hold.
Why?
I'm Tier 3 verified with the ID selfie.
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Serpens66
Legendary
Offline
Activity: 2912
Merit: 1128
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July 28, 2014, 03:54:09 PM |
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Dargo, Kraken really should make a annoucment on the kraken website to all their users.
You should annouce the changes with the ID selfie.
You should announce the varied referencecode for deposits
You should announce the new minimum size for deposits
You should announce all other changes you made
And you should make a page on your website where the ID selfie should be uploaded.
This is very important. Information about all the changes is very important for customers trust.
You just have to check the german thread... and you will see all the customers leaving kraken.com.
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Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei
Great Freeware Game: Clonk Rage
binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
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Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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July 28, 2014, 04:57:40 PM |
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It is Ticket: 29650.
Now it is on hold.
Why?
I'm Tier 3 verified with the ID selfie.
The deposit is released. Your account still needed to be whitelisted and that's done when we have a deposit to release. You've been whitelisted now, so shouldn't have any further issues. |
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Beulemann
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July 28, 2014, 04:58:38 PM |
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thx 4 your support.
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Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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July 28, 2014, 05:24:04 PM |
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Dargo, Kraken really should make a annoucment on the kraken website to all their users.
You should annouce the changes with the ID selfie.
You should announce the varied referencecode for deposits
You should announce the new minimum size for deposits
You should announce all other changes you made
And you should make a page on your website where the ID selfie should be uploaded.
This is very important. Information about all the changes is very important for customers trust.
You just have to check the german thread... and you will see all the customers leaving kraken.com.
Agreed - we just had a meeting last week about rolling out new changes and the need to communicate better with our clients about it. The new deposit reference code (adding "kraken.com" to the end of your public account ID) isn't being enforced yet. Neither is the deposit minimum. But I think there should have been an announcement about these things before the verbiage about it was even added, because some people are assuming these things are the cause if their deposit is delayed or put on hold (but at the present time that could not be the case). I'll see what we can do about announcing the ID selfie for all our German users. I'm not sure if a separate page is the right solution for the ID selfie, but I do think we need to improve the process for it. Thanks for your comments Serpens! |
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Legov
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July 28, 2014, 10:02:39 PM |
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Dargo,
you should know that you break german law if you request and store a copy of german personal ID card. That's why german customers leave kraken.
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“It is well enough that people of the nation do not understand our banking and money system, for if they did, I believe there would be a revolution before tomorrow morning.” Henry Ford, founder of the Ford Motor Company.
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Serpens66
Legendary
Offline
Activity: 2912
Merit: 1128
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July 28, 2014, 10:36:27 PM |
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Dargo,
you should know that you break german law if you request and store a copy of german personal ID card. That's why german customers leave kraken.
really? There is a money laundering exception: http://www.gesetze-im-internet.de/gwg_2008/__8.html (german link) I don't know if bitcoin exchanges are in this exception. But all exchanges do this ID card copy... of course I wish they would do different things, like the new online identification, possible with the new german ID card. |
Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei
Great Freeware Game: Clonk Rage
binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
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Bestrates
Newbie
Offline
Activity: 11
Merit: 0
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July 29, 2014, 04:40:59 AM |
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Dargo,
Please can you urgently assist with support ticket -29731
I have made two xbt deposits 6-8 hours ago. They now have 41 -56 confirmations and they have not hit my account. Its a large amount for me and if the price drops significantly I'm in trouble.
Thank you!!
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Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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July 29, 2014, 05:02:59 AM |
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Dargo,
Please can you urgently assist with support ticket -29731
I have made two xbt deposits 6-8 hours ago. They now have 41 -56 confirmations and they have not hit my account. Its a large amount for me and if the price drops significantly I'm in trouble.
Thank you!!
Hi Bestrates - I'll have an agent assist you through your ticket, but we can't release these deposits immediately because they exceed both your daily and monthly funding limits. |
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Bestrates
Newbie
Offline
Activity: 11
Merit: 0
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July 29, 2014, 08:39:02 AM |
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Hi Dargo,
I thought that may be the reason. Would you then be able to expedite ticket 29590 which I opened on the 26th July? This was a request for tier 4 verification, this would solve my funding limit problem
Thanks for your help
Bestrates
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Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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July 29, 2014, 01:07:53 PM |
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Hi Dargo,
I thought that may be the reason. Would you then be able to expedite ticket 29590 which I opened on the 26th July? This was a request for tier 4 verification, this would solve my funding limit problem
Thanks for your help
Bestrates
Yes - replied to your PM |
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Fixx
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July 29, 2014, 02:03:04 PM |
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Kraken! you are scammers!
I've been waiting for more than 2.5 months of withdrawal!
Support says "well, this is the banking system, it is inert ..."
In any case, the money is returned back to the bank within 21 working days!
Withdrawal ACBXIHS-SV3RA5-TB3RHJ
Type Wire Transfer
Date 05-14-14 09:38:31 +0400
Description VTB 24 (JSC)
Transaction ID ——
Status Sent
Amount €1,340.00
Fee €40.00
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