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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 109840 times)
hitbtc (OP)
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August 14, 2017, 03:46:41 PM
 #601

Dear traders, 0x protocol is available on Hitbtc exchange.
Go trading ZRX ICO.


don.pedro
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August 14, 2017, 07:34:17 PM
 #602

I have withdrawn $650 worth of ethereum from HITBTC and tried sending to POLONEIX . But the transaction was showing error(OUT OF GAS). This is really weird. What is happening.


Hi there! You have sent ETH to a contract. But sending money to contracts is not available on HitBTC.
No worries: we will cancel this transaction and refund your ETH coins to you. Our team is in a progress of solving this issue, we'll keep you informed.

Please forgive us for this temporary inconvenience.

Dear HitBTC, I can see, that issue with ETH withdrawal [Out of gas] does happen on your exchange from time to time.
Could you kindly elaborate how to avoid it? In addition to that, maybe you could help me to get my EHTs back (ticket ID 19620)
hitbtc (OP)
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August 14, 2017, 08:48:23 PM
 #603


Dear HitBTC, I can see, that issue with ETH withdrawal [Out of gas] does happen on your exchange from time to time.
Could you kindly elaborate how to avoid it? In addition to that, maybe you could help me to get my EHTs back (ticket ID 19620)

Hi there!

There's an easy way to make sure that your withdrawal transaction will proceed successfully. Just look up your withdrawal address in Etherscan to make sure that it's not a contract address.

And sure, your issue will be resolved less than within a day. Help is on the way. Happy trading!


BitcoinPlusBus
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August 14, 2017, 08:50:08 PM
 #604

Please consider adding Bitcoinplus [XBC] .We are working on getting segregated witness activated.Auto check pointing in place for low confirmation times.

Exchange https://poloniex.com/exchange#btc_xbc
Bitcointalk https://bitcointalk.org/index.php?topic=1066201.0
Website www.bitcoinplus.org
Twitter https://twitter.com/bitcoinplusorg
Source https://github.com/bitcoinplusorg/xbcwalletsource
statdude
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August 16, 2017, 12:27:58 AM
 #605

Just thought I'd say no response to my support ticket for 3+ weeks, scam?

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haris2402
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August 16, 2017, 05:30:03 AM
 #606

Dear Team Hitbtc

I have been create ticket but no response, Please solve my problem ticket ID:#20105

I tried withdraw BCC from Hitbtc to wallet Poloniex, but failed because no Transaction hash appears.
When do my balance be refunded? How long is the process??

ID: b3448835-263b-400f-a08d-0a66918f1b1e
Date: 2017-08-14 04:26:55
Amount: 1.75 BCC


Please give me information.

Thanks
kojektea
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August 17, 2017, 02:20:21 AM
 #607


Dear HitBTC, I can see, that issue with ETH withdrawal [Out of gas] does happen on your exchange from time to time.
Could you kindly elaborate how to avoid it? In addition to that, maybe you could help me to get my EHTs back (ticket ID 19620)

Hi there!

There's an easy way to make sure that your withdrawal transaction will proceed successfully. Just look up your withdrawal address in Etherscan to make sure that it's not a contract address.

And sure, your issue will be resolved less than within a day. Help is on the way. Happy trading!




helo hit bttc

why witdrawal not procesed
email verivication... not working exvcecution for witdrawal
please fix it

shohelalam
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August 17, 2017, 06:37:48 AM
 #608

Hit BTC right now most popular and advanced cryptocurrecny exchange and treading platform. there So many volume treading every day.

They are UI Design also good and familiar for user. HitBTC will be become top level treading platform within some years and it will be competed with polo and bittrex.

  
kojektea
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August 17, 2017, 07:01:01 AM
 #609

Hit BTC right now most popular and advanced cryptocurrecny exchange and treading platform. there So many volume treading every day.

They are UI Design also good and familiar for user. HitBTC will be become top level treading platform within some years and it will be competed with polo and bittrex.

  

deposit ok wd problem....

email verification ..

Currency operations not available

shohelalam
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August 17, 2017, 07:33:12 AM
 #610

Hit BTC right now most popular and advanced cryptocurrecny exchange and treading platform. there So many volume treading every day.

They are UI Design also good and familiar for user. HitBTC will be become top level treading platform within some years and it will be competed with polo and bittrex.

  

deposit ok wd problem....

email verification ..

Currency operations not available

Email Verification is good option for about security for your account. as you think if some body have your account access information . if they withdrew your found form account  without email verification. That's time what you do ? So  I think Email verification is good thing. it's my Opinion.

yes.. currency operations is not available. it will add ASAP if HitBTC want.

kojektea
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August 17, 2017, 09:21:39 AM
 #611

Hit BTC right now most popular and advanced cryptocurrecny exchange and treading platform. there So many volume treading every day.

They are UI Design also good and familiar for user. HitBTC will be become top level treading platform within some years and it will be competed with polo and bittrex.

  

deposit ok wd problem....

email verification ..

Currency operations not available

Email Verification is good option for about security for your account. as you think if some body have your account access information . if they withdrew your found form account  without email verification. That's time what you do ? So  I think Email verification is good thing. it's my Opinion.

yes.. currency operations is not available. it will add ASAP if HitBTC want.



my problem is cant witdrawal excecution

hitbtc (OP)
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August 17, 2017, 01:19:09 PM
 #612

Dear Team Hitbtc

I have been create ticket but no response, Please solve my problem ticket ID:#20105

I tried withdraw BCC from Hitbtc to wallet Poloniex, but failed because no Transaction hash appears.
When do my balance be refunded? How long is the process??

Thanks

Your transaction hadn't proceeded, and your funds had benn successfully returned back to your account. Extremely sorry about any inconvenience you may have experienced in the meantime.

Just thought I'd say no response to my support ticket for 3+ weeks, scam?

That's not how it should be. Could you please provide us with your ticket ID?


deposit ok wd problem....

email verification ..

Currency operations not available

Which exactly currency are we talking about?

hitbtc (OP)
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August 17, 2017, 01:45:36 PM
 #613

Dear friends,

Allow us to introduce PeerCoin on HitBTC!

Trade PPC/BTC and PPC/USD on HitBTC.


Quontoloue
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August 17, 2017, 02:37:51 PM
 #614

i want to ask, why hitbtc site load is not fast time
every iam visit exchange link, not responding and problem JS(java script) iam use firefox
kojektea
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August 18, 2017, 02:02:29 AM
 #615

Dear Team Hitbtc

I have been create ticket but no response, Please solve my problem ticket ID:#20105

I tried withdraw BCC from Hitbtc to wallet Poloniex, but failed because no Transaction hash appears.
When do my balance be refunded? How long is the process??

Thanks

Your transaction hadn't proceeded, and your funds had benn successfully returned back to your account. Extremely sorry about any inconvenience you may have experienced in the meantime.

Just thought I'd say no response to my support ticket for 3+ weeks, scam?

That's not how it should be. Could you please provide us with your ticket ID?


deposit ok wd problem....

email verification ..

Currency operations not available

Which exactly currency are we talking about?


 my acount blocked witdrawal because a suspicious activity on my account, so we came to the conclusion that it was hacked.

in im confirm
pasword reset : done
a 2-step authentication : done

please unblock my acount for witdrawal

thanks for support
support id20553

BitcoinPlusBus
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August 18, 2017, 05:39:53 AM
 #616

Please consider adding Bitcoinplus [XBC] .We are working on getting segregated witness activated.Auto check pointing in place for low confirmation times.

Exchange https://poloniex.com/exchange#btc_xbc
Bitcointalk https://bitcointalk.org/index.php?topic=1066201.0
Website www.bitcoinplus.org
Twitter https://twitter.com/bitcoinplusorg
Source https://github.com/bitcoinplusorg/xbcwalletsource
adamant111
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August 19, 2017, 10:00:49 AM
 #617

Yesterday sent BTC to Hitbtc account ... Already 143 confirmations and still haven't got my BTC on account (https://blockchain.info/address/125S3mswtjKNNeQSE9uj9YTKCVWUgECj5A)

2.5 BTC - its a big amount for me. I made support ticket 24h ago... but still nobody answered me.

I losted my 2.5 BTC???

The BTC address is correct. My ticket number is Ticket ID: 20955
mrb000
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August 19, 2017, 02:09:25 PM
Last edit: August 19, 2017, 05:43:58 PM by mrb000
 #618

15 days and my problem still unsolved, support doesn't answer me

I lost 0.28 btc, why is hard help people hitbtc? why? what are you doing in your office? adding coins all days instead help your clients?


https://blockchain.info/es/address/1Eu6FijAB6kAniHRsAvrwrhNsHsoupnt91
You owns my BTC please just acredit on my account! please

Ticket ID: 19135 and Ticket ID: 17665
r_victory
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August 19, 2017, 04:29:44 PM
Last edit: August 24, 2017, 06:48:35 PM by r_victory
 #619

Team Hitbtc,

Please explain to me,

How can someone request the withdrawal and be able to perform without the need confirmation by email. I accessed my account today and guess what? There was nothing, I did not ask for any withdrawal, in fact I was without connection, and simply invaded my account and no email to confirm the withdrawal was sent to me, which I would certainly deny. What can I do, I lost 190USD?

Look:



I'm from Brasil and i don't use any service to change my IP  Angry


Translations from English to Portuguese at affordable prices. Send me a PM here on the forum or contact me via Telegram: @cryptoheart
btcholder
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August 20, 2017, 11:37:54 PM
 #620

Is that right many people fed up for this exchange site because of unexpected value for new altcoin?
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