HitBTC.com - The most advanced cryptocurrency exchange

[izooomrud]

Hi, it's time for me to tell my story
6/04/2019 i make deposit 2504 MAID coin into my address hitbtc wallet
https://www.omniexplorer.info/search/c826f84c1ec6e1490a7e022059bdf2205a5072d02b81f81638a9ecbab494317b
But the coins were not credited, after which I wrote to the support service that they would solve this problem
Today they sent me a amazing answer!

Dear Trader,

We will credit your deposit to you manually. The reason for this trouble is described below.

The address you’re currently using for MAID deposits 19AxyQ9giXPMWV1CoTyUJMYnCEeJy3SxhR has been disabled on June 1st, 2019. Please switch to a new MAID address for making deposits on your HitBTC account. It’s more safe and secure.

Should you make a deposit to an old address, it can be processed manually only after your request to us. As it requires additional work, it will take up to a month and a $100 fee will be charged.

Regards,
Eugene Moura
HitBTC Support Team

You understand? they claim that they disconnected the wallet 5 days before I made a deposit! BUT I have not been notified! And now I have to pay them $ 100 and wait 1 month!

The new scheme of fraud from hitbtc, be careful!

[1714944745]

1714944745

[1714944745]

1714944745

[OmegaStarScream]

I haven't used the exchange for sometime until yesterday, I don't use exchanges much in general, but am I the only one who thinks their fees are ridicilous? I can't recall them being like this before and it's definitely higher than the other platforms out there...

[milewilda]

I haven't used the exchange for sometime until yesterday, I don't use exchanges much in general, but am I the only one who thinks their fees are ridicilous? I can't recall them being like this before and it's definitely higher than the other platforms out there...

This is one of the reasons why i do leave out on this exchange because of its ridiculous fees.It hasnt been changed ever since no matter what the price of either btc or altcoins in the market
the fee is always been the same.If you do have micro transactions then fees would really hurt you up.

[Raja_MBZ]

I haven't used the exchange for sometime until yesterday, I don't use exchanges much in general, but am I the only one who thinks their fees are ridicilous? I can't recall them being like this before and it's definitely higher than the other platforms out there...

I guess you're using them after a while. I first used it back in January 2018 and I'm sure that they had that crazy withdraw/deposit fee back then as well. I had to withdraw about 28k DENT (as far as I remember), and their fee was about 3k DENT (which used to be about $50 back then if I recall correctly). Imagine giving $50 as the service fee just for a withdrawal.

[erikalui]

Hi, it's time for me to tell my story
6/04/2019 i make deposit 2504 MAID coin into my address hitbtc wallet
https://www.omniexplorer.info/search/c826f84c1ec6e1490a7e022059bdf2205a5072d02b81f81638a9ecbab494317b
But the coins were not credited, after which I wrote to the support service that they would solve this problem
Today they sent me a amazing answer!

Dear Trader,

We will credit your deposit to you manually. The reason for this trouble is described below.

The address you’re currently using for MAID deposits 19AxyQ9giXPMWV1CoTyUJMYnCEeJy3SxhR has been disabled on June 1st, 2019. Please switch to a new MAID address for making deposits on your HitBTC account. It’s more safe and secure.

Should you make a deposit to an old address, it can be processed manually only after your request to us. As it requires additional work, it will take up to a month and a $100 fee will be charged.

Regards,
Eugene Moura
HitBTC Support Team

You understand? they claim that they disconnected the wallet 5 days before I made a deposit! BUT I have not been notified! And now I have to pay them $ 100 and wait 1 month!

The new scheme of fraud from hitbtc, be careful!

This is cheating now. How they can charge such hefty fee when they did not even notify you of change of address? This is the reason I always send a small amount of coins first to check if the address is working and then send the remaining amount. You just need to keep contacting them to make sure they give you your coins back without a fee as there is nothing else you could do. Like the earlier person Thewowman777 succeeded, it might work for you too.

Hitbtc is getting even more suspicious now and even though I have so many coins left there, they increased the fee that it makes it worthless for me to withdraw now.

[Raja_MBZ]

[JollyGood]

I have barely any coins on the exchange and I don't find it even worth withdrawing my tokens. I have some CCT tokens and they are charging more tokens as fee than the amount of tokens I have. They were worth 1200 dollars earlier but now worth $2. I can either sell them in distress sale or keep them on the exchange. Same goes for FLP.

Sorry to hear your investment went down but as a plus point, if you were trying to withdraw funds that were worth several hundred or several thousands then you would definitely be selectively scammed.

[chichidori]

I was also hoping to see a bigger office and over a hundred employee but who needs that if the exchange has a strong security and it is safe to trade, the only downside is with few employee some concern are not being met.

[Raja_MBZ]

I was also hoping to see a bigger office and over a hundred employee but who needs that if the exchange has a strong security and it is safe to trade, the only downside is with few employee some concern are not being met.

Mate, you're missing the point. It's not about a bigger office or over a hundred employees. Actually, the first two images that you're seeing in my post are the ones which are provided by HitBTC at their official website, while the next two images that you're seeing are the ones which were captured by a visitor (who visited HitBTC's office). Surprisingly (or maybe unsurprisingly?), their office was locked up and no one (of HitBTC team) was present at that address.

[Infinum]

HitBTC is clearly a SCAM. Their conduct shows they are insolvent and block user funds under a false pretense of KYC procedure. It's better to keep away from those crooks.

[JollyGood]

HitBTC is clearly a SCAM. Their conduct shows they are insolvent and block user funds under a false pretense of KYC procedure. It's better to keep away from those crooks.

The complaints against them are piling up.

How much longer can they keep getting away with freezing user accounts to selective scam? They should be investigated by the authorities and appropriate action should be taken.

[DADIBLAND]

They let me deposit
They did not allow me to withdraw
HITBTC is scam

[JollyGood]

They let me deposit
They did not allow me to withdraw
HITBTC is scam

Sorry to read about your issues.

Sadly these types of complaints against HitBTC are becoming more and more common.

The cases against them pile up continuously.

[don_ricci]

https://i.imgur.com/IatiSRP.png

https://pbs.twimg.com/media/D9Q_1CsWsAEnz-K.jpg

https://pbs.twimg.com/media/D9RAjHfXoAAlCjE.jpg

https://pbs.twimg.com/media/D9RAjvtX4AEFptz.jpg

I was also hoping to see a bigger office and over a hundred employee but who needs that if the exchange has a strong security and it is safe to trade, the only downside is with few employee some concern are not being met.

Mate, you're missing the point. It's not about a bigger office or over a hundred employees. Actually, the first two images that you're seeing in my post are the ones which are provided by HitBTC at their official website, while the next two images that you're seeing are the ones which were captured by a visitor (who visited HitBTC's office). Surprisingly (or maybe unsurprisingly?), their office was locked up and no one (of HitBTC team) was present at that address.

Most of the complaints about Hitbtc could be narrowed down to the problem with the delays in withdrawals. People who say they face troubles with KYC, later manage to pass it and withdraw their coins. Generally, that's it. Hitbtc should work faster but it's not a scam.

[Infinum]

People who say they face troubles with KYC, later manage to pass it and withdraw their coins. Generally, that's it. Hitbtc should work faster but it's not a scam.

Well no. I am faced with forced KYC even though I requested to withdraw an amount much below their own limits for KYC. It just shows they are using KYC as a measure to slow down or in cases completely block withdrawals and this points directly to the issue of insolvency.

There are many exchanges who are slow to process KYC procedures but they do not force them on their clients when the clients try to withdraw limited amounts of money - HitBTC does, so it's an abnormal situation indicating they operate on illegally borrowed and in cases out right stolen money.

[DADIBLAND]

Deposit is acceptable in my account

withdrawal is disabled

[don_ricci]

https://i.imgur.com/IatiSRP.png

https://pbs.twimg.com/media/D9Q_1CsWsAEnz-K.jpg

https://pbs.twimg.com/media/D9RAjHfXoAAlCjE.jpg

https://pbs.twimg.com/media/D9RAjvtX4AEFptz.jpg

I was also hoping to see a bigger office and over a hundred employee but who needs that if the exchange has a strong security and it is safe to trade, the only downside is with few employee some concern are not being met.

Mate, you're missing the point. It's not about a bigger office or over a hundred employees. Actually, the first two images that you're seeing in my post are the ones which are provided by HitBTC at their official website, while the next two images that you're seeing are the ones which were captured by a visitor (who visited HitBTC's office). Surprisingly (or maybe unsurprisingly?), their office was locked up and no one (of HitBTC team) was present at that address.

Some say that the company goes insolvent but people actually withdraw their coins from HitBTC. I've seen many reports on social media — first, they complain that they cannot withdraw their money, then they say that the support team reached them out and they withdrew their funds. So I guess the rumors about the bad financial situation are overblown.

[JollyGood]

With the accusations of selective scamming increasing everyday, when will authorities take action against HitBTC?

[leech.]

People who say they face troubles with KYC, later manage to pass it and withdraw their coins. Generally, that's it. Hitbtc should work faster but it's not a scam.

Well no. I am faced with forced KYC even though I requested to withdraw an amount much below their own limits for KYC. It just shows they are using KYC as a measure to slow down or in cases completely block withdrawals and this points directly to the issue of insolvency.

There are many exchanges who are slow to process KYC procedures but they do not force them on their clients when the clients try to withdraw limited amounts of money - HitBTC does, so it's an abnormal situation indicating they operate on illegally borrowed and in cases out right stolen money.

So you say that they do KYC slowly, other exchanges do it slowly too, and all of a sudden you claim that Hitbtc is insolvent although people withdraw their coins from this exchange. I didn't manage to find any info specifying which amount of money is "below limits for KYC". It's sad that you can't pass KYC, but I can't agree with your accusations. More than that, you have no evidence, only your guessings.

[DADIBLAND]

withdrawal has been disabled
On the grounds that my account is suspicious