chris200x9
Legendary
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Activity: 1316
Merit: 1011
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March 26, 2018, 01:49:24 AM |
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Just letting everyone know that we've been monitoring XMR deposits for the past few days and all is well  You can now deposit as normal! If you have a delay with your XMR deposit, please wait a few minutes and it should go through. Thanks again for everyone's patience and please let me know if you need any support on SD. I noticed that when btc is deposited into ur site, it take a long while before it reflects after confirmation, my take is that you are trying to programme the person outcome that's why u are delaying. If you know u aint doing that, allow btc to reflect in balance immediately after 1 confirmation Why do they need to program your account only after your deposit? If they want, they can do for all accounts in one code itself, right? I think they also provide you with an option to verify all your bets. If you find something wrong then need to highlight instead of just assuming whatever you like.
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veleten
Legendary
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Activity: 2030
Merit: 1107
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March 26, 2018, 07:10:51 PM |
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Just letting everyone know that we've been monitoring XMR deposits for the past few days and all is well  You can now deposit as normal! If you have a delay with your XMR deposit, please wait a few minutes and it should go through. Thanks again for everyone's patience and please let me know if you need any support on SD. I noticed that when btc is deposited into ur site, it take a long while before it reflects after confirmation, my take is that you are trying to programme the person outcome that's why u are delaying. If you know u aint doing that, allow btc to reflect in balance immediately after 1 confirmation Lame excuses there, waiting for deposits has nothing to do with rigging your bet . In theory it is not possible to rig it unless you roll the dice which means that the site cant cheat unless you play. Your deposit should still be intact no matter what kind of program they "use" as of you claimed them don't mind him,he is obviously oblivious to the whole "provably fair" concept they cannot programme outcomes and if they did,they cannot programme you pressing buttons  any "programming" would hurt the site more than you in most of the scenarious when bitcoins are deposited,the site waits for at least one confirmation,sometimes it is two or three(usually one) this is to prevent any double spend shenigans and is a common practice you waiting additional time after one confirmation has nothing to do with the fairness,get real
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SDmod
Newbie
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Activity: 28
Merit: 0
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March 26, 2018, 09:23:44 PM |
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Thx to everyone who posted explaining how things work  As various users on here stated, programming anything in the casinos favor beyond the set house edge would be out of their favor in the long run as it would be noticeable compared to other dice sites. Given that SafeDice has been around since 2014, most players have found that SD is not only "fair", but the reduced house edge of 0.5% compared to the industry standard is actually noticeably advantageous to the player overall. As stated before, SD is a provably fair casino (verifiable rolls w/ seed pairs), and there is an option to set a custom client seed (by clicking "fair"f on the top menu), which I might add is an important feature to ensure that seed pairs cannot be "predetermined" in the houses favor. I would definitely recommend to all dice rollers you set your own client seed whenever possible and be very cautious of any dice sites that do not allow you to do so. In addition, you also want to make sure any sites that you play on give you the ability to verify your previous rolls once you change seeds. I actually encourage players to spot check rolls for validity every once in a while. Doing so keeps the casino in line and also gives you more confidence in the casinos that you wager your hard earned coins on. Thinking positive may very well help your gameplay/profits, and anything you can do to help in this regard is definitely in your favor 
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bitvester
Newbie
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Activity: 10
Merit: 0
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March 28, 2018, 11:17:04 PM |
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Hi messaging again because lack of response and xmr withdrawals have still not gone through. SDMod maybe you can help.
I have messaged here twice already and been emailing the main SafeDice guy.
Can you please help sort this. It has been two or three months and the xmr tx still not showing on the blockchain explorer.
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bitvester
Newbie
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Activity: 10
Merit: 0
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March 28, 2018, 11:27:59 PM |
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Also the safedice xmr wallet is still not allowing withdrawals... not even for small amounts (e.g. 0.1 xmr)
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SDmod
Newbie
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Activity: 28
Merit: 0
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March 30, 2018, 07:27:19 PM |
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Also the safedice xmr wallet is still not allowing withdrawals... not even for small amounts (e.g. 0.1 xmr)
Hi there, Sorry you’ve been having issues withdrawing with XMR. Can you please try now and let me know if it goes through? If it doesn’t, please let me know what error message you receive so I can look into it for you. Thanks for your patience and hopefully you’ve been able to withdraw already!
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SDmod
Newbie
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Activity: 28
Merit: 0
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March 30, 2018, 07:52:28 PM |
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For all the users who have been asking, were proud to announce that we’ve recently been re-listed on the dicesites.com front page  were committed to providing better customer service, and were doing our best to make sure we can provide this to all SD players. If you ever require support for any reason, you can always contact us via email at: * support [at] safedice.com - or - * sdmod [at] protonmail.com Additionally, feel free to find me on SD chat (sdmod) and shoot me a PM if you need assistance with anything  If you’re interested in seeing statistic details for Safedice (wager amount, profit, investments, etc), you can do so at http://dicesites.com/safedice for BTC and http://dicesites.com/safedice/xmr for XMR. Thank you for playing at SD, and I wish you luck!
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trepxtz
Newbie
Offline
Activity: 29
Merit: 6
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March 30, 2018, 09:54:16 PM |
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For all the users who have been asking, were proud to announce that we’ve recently been re-listed on the dicesites.com front page  were committed to providing better customer service, and were doing our best to make sure we can provide this to all SD players. If you ever require support for any reason, you can always contact us via email at: * support [at] safedice.com - or - * sdmod [at] protonmail.com Additionally, feel free to find me on SD chat (sdmod) and shoot me a PM if you need assistance with anything  If you’re interested in seeing statistic details for Safedice (wager amount, profit, investments, etc), you can do so at http://dicesites.com/safedice for BTC and http://dicesites.com/safedice/xmr for XMR. Thank you for playing at SD, and I wish you luck! Can we see BCH stats as well?
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SDmod
Newbie
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Activity: 28
Merit: 0
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March 31, 2018, 02:07:46 PM |
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For all the users who have been asking, were proud to announce that we’ve recently been re-listed on the dicesites.com front page  were committed to providing better customer service, and were doing our best to make sure we can provide this to all SD players. If you ever require support for any reason, you can always contact us via email at: * support [at] safedice.com - or - * sdmod [at] protonmail.com Additionally, feel free to find me on SD chat (sdmod) and shoot me a PM if you need assistance with anything  If you’re interested in seeing statistic details for Safedice (wager amount, profit, investments, etc), you can do so at http://dicesites.com/safedice for BTC and http://dicesites.com/safedice/xmr for XMR. Thank you for playing at SD, and I wish you luck! Can we see BCH stats as well? Hello there, I’m actually looking into this to see if we can figure out a way to display the BCH stats on dicesites.com. Currently, only BTC and XMR are displayed, but hopefully BCH can be added soon  will post here when I receive a reply/solution to this!
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soflamedia
Newbie
Offline
Activity: 1
Merit: 0
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April 01, 2018, 06:11:10 AM |
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Hey, I Deposited BCH into my account today and after 6 confirmations i still haven't received it in my account. The username is the same here as on safedice is you could please check.
Thanks, Brandon
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Theb
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April 01, 2018, 08:33:03 AM Last edit: April 01, 2018, 10:09:19 AM by Theb |
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Hey, I Deposited BCH into my account today and after 6 confirmations i still haven't received it in my account. The username is the same here as on safedice is you could please check.
Thanks, Brandon
It would be better to send them an email to their official technical support as what SDmod had said here which I think is much faster way for you to have a response. SafeDice moderator here is not known to be responsive on the concerns made in their thread as they are often inactive or offline on during the rest of the time. Just update us here instead if they are responsive to their emails. This are their official tech support emails. Try to reach out to them here instead. * support [at] safedice.com - or - * sdmod [at] protonmail.com
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SDmod
Newbie
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Activity: 28
Merit: 0
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April 01, 2018, 05:44:48 PM |
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Hey, I Deposited BCH into my account today and after 6 confirmations i still haven't received it in my account. The username is the same here as on safedice is you could please check.
Thanks, Brandon
Hi there, Sorry you’ve been having issues with deposits. Our BCH and XMR nodes were down momentarily for updates, which is what most likely caused this. All deposits are now back up but there is a possibility that some transactions are still stuck. Please PM me with the details here so that I can further assist you with getting the funds credited to your account. Hey, I Deposited BCH into my account today and after 6 confirmations i still haven't received it in my account. The username is the same here as on safedice is you could please check.
Thanks, Brandon
It would be better to send them an email to their official technical support as what SDmod had said here which I think is much faster way for you to have a response. SafeDice moderator here is not known to be responsive on the concerns made in their thread as they are often inactive or offline on during the rest of the time. Just update us here instead if they are responsive to their emails. This are their official tech support emails. Try to reach out to them here instead. * support [at] safedice.com - or - * sdmod [at] protonmail.com
Thank you for providing the support details for the person in need of them  we’ve actually been working on our customer support and I’ve been doing my best to be as responsive as possible here on BCT. If anyone ever has issues, feel free to PM me here with the details and I’ll make sure they get taken care of!
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h0me
Newbie
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Activity: 2
Merit: 0
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April 03, 2018, 09:54:29 AM |
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Hi Safedice, i have submitted a few emails regarding my XMR deposit issue i sent an XMR deposit and and it has been over 24+ Hours without being credited, are you able to assist?  Thank you for your time! Safedice Name : ImSigma
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SDmod
Newbie
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Activity: 28
Merit: 0
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April 04, 2018, 05:49:02 PM |
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Hi Safedice, i have submitted a few emails regarding my XMR deposit issue i sent an XMR deposit and and it has been over 24+ Hours without being credited, are you able to assist?  Thank you for your time! Safedice Name : ImSigma Hi there, We were having some issues with XMR deposits but it has been fixed promptly. Your funds should be in your account now  sorry about the delay, and please let me know if you need further assistance with this. Anyone else who had issues with XMR should have their funds credited to their account now!
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SDmod
Newbie
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Activity: 28
Merit: 0
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April 05, 2018, 10:17:19 PM |
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So we've made some wonderful updates to SafeDice recently, specifically for mobile players! First things first, we've gotten rid of the payout and wager amount column to make way for the Bet ID column. This allows users to click on the Bet ID to see all the details about each bet, which is something that has been requested for some time now  The next feature that we decided to add for mobile users is one that has been requested time and time again: SD chat for mobile users. You should now see the minimized chat window in the bottom right corner, just like you see on the desktop version of the site! Now you can be anywhere in the world on your mobile device and still have the ability to chat with other members  Below is a screenshot of what the mobile version of the site looks like with the changes made: https://i.imgur.com/JMc6Fbq.jpgIf you don't see the changes, make sure you clear your cache/cookies on your mobile browser so that the updated features can take effect. I know that development updates have been a bit slow in the past, however we are starting to get back into the swing of things to make SD a better place to play/invest at. If you ever have any suggestions for the site, feel free to let me know and I'll see what I can do to add the requested features should we get enough people interested. Lastly, we have another big change in the works currently that we hope to roll out in the next week or so, which is getting Seuntjie's bot working again with SD. Stay tuned for more details on this in the next few weeks, and on behalf of SD I'd like to say thank you to everyone who continues to support SafeDice.com! BTW: We also finally got around to updating the original BCT post in this thread with a lot of updated info - Feel free to take a look if you're interested!
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adaseb
Legendary
Offline
Activity: 3934
Merit: 1739
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April 06, 2018, 01:35:11 AM |
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Hi Safedice, i have submitted a few emails regarding my XMR deposit issue i sent an XMR deposit and and it has been over 24+ Hours without being credited, are you able to assist?  Thank you for your time! Safedice Name : ImSigma Hi there, We were having some issues with XMR deposits but it has been fixed promptly. Your funds should be in your account now  sorry about the delay, and please let me know if you need further assistance with this. Anyone else who had issues with XMR should have their funds credited to their account now! Since we are on the topic of Monero just wondering if you guys will be supporting the Monero classic fork. Basically there is much controversies of the algo switch and how ASICs are good for the network, many will follow the original Monero basically just like Ethereum classic. If you don't support it, will you let people withdraw their Monero classic coins if the coin actually had some value.
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SDmod
Newbie
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Activity: 28
Merit: 0
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April 06, 2018, 09:07:32 PM |
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Hi Safedice, i have submitted a few emails regarding my XMR deposit issue i sent an XMR deposit and and it has been over 24+ Hours without being credited, are you able to assist?  Thank you for your time! Safedice Name : ImSigma Hi there, We were having some issues with XMR deposits but it has been fixed promptly. Your funds should be in your account now  sorry about the delay, and please let me know if you need further assistance with this. Anyone else who had issues with XMR should have their funds credited to their account now! Since we are on the topic of Monero just wondering if you guys will be supporting the Monero classic fork. Basically there is much controversies of the algo switch and how ASICs are good for the network, many will follow the original Monero basically just like Ethereum classic. If you don't support it, will you let people withdraw their Monero classic coins if the coin actually had some value. Good question - I'm not sure exactly what we'll do yet, however I'll ask the admin for you to see if he has any plans for it currently. I'll definitely keep you updated when I hear back!
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Atta3236
Newbie
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Activity: 2
Merit: 0
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April 08, 2018, 10:28:17 AM |
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@SDMOD @SafeDice
Are you going to let us recover lost usernames and passwords? I haven't been able to connect to my account for now months ... I also sent a mail to the support many times but I didn't get any help yet.
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BTCevo
Legendary
Offline
Activity: 1834
Merit: 1008
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April 09, 2018, 10:08:27 AM |
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@SDMOD @SafeDice
Are you going to let us recover lost usernames and passwords? I haven't been able to connect to my account for now months ... I also sent a mail to the support many times but I didn't get any help yet.
Of course they do, I believe they already posted their support email there and you should contact them by emailing them. You can see it on a few posts above you. Btw if there is no money or no deposit at all for period of time, why dont you make a new account with a good security of course so there will be no this kind of problems occur
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Atta3236
Newbie
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Activity: 2
Merit: 0
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April 09, 2018, 06:31:41 PM |
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@SDMOD @SafeDice
Are you going to let us recover lost usernames and passwords? I haven't been able to connect to my account for now months ... I also sent a mail to the support many times but I didn't get any help yet.
Of course they do, I believe they already posted their support email there and you should contact them by emailing them. You can see it on a few posts above you. Btw if there is no money or no deposit at all for period of time, why dont you make a new account with a good security of course so there will be no this kind of problems occur I know that you can email them. That's what I've done. I meant are they going to add an option on their website to recover lost passwords and account names like almost every website by simply clicking on "I lost my password/username" instead of emailing them. That was my point
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