gosha@e-coin (OP)
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April 13, 2016, 04:29:54 PM |
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Hi, I loaded my debit card from my btc account yesterday. But it is still pending. Can you check it? my email is jonabay8@europe.com. please, write to support@e-coin.io from your e-mail registered with E-Coin. We have to ensure account related data is only shared with account owners Sent an email. Is it possible to chargeback a transaction? I used my card on Neteller and they froze my account because the card was issued in a different country. usually it is possible. please, raise it to support, too
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jonabay8
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Activity: 20
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April 13, 2016, 04:43:29 PM |
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Hi, I loaded my debit card from my btc account yesterday. But it is still pending. Can you check it? my email is jonabay8@europe.com. please, write to support@e-coin.io from your e-mail registered with E-Coin. We have to ensure account related data is only shared with account owners Sent an email. Is it possible to chargeback a transaction? I used my card on Neteller and they froze my account because the card was issued in a different country. usually it is possible. please, raise it to support, too Thanks. That's great news.
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AlexVarga
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April 14, 2016, 12:05:35 PM |
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This service looks great if would move faster. I have withdraw my PP funds to Wirex CC 3+ days ago and they are not on my CC yet. With my other CC it only takes 48h to hit the CC. If Wirex would load faster the funds we send to CC would be awesome!
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FriendlyBit
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Activity: 32
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April 15, 2016, 12:09:28 AM |
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You should delete/change dead links and company info cause "E-Coin Trading Limited" is dissolved (05/04/2016)
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jedaite
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April 15, 2016, 11:49:51 AM |
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This service looks great if would move faster. I have withdraw my PP funds to Wirex CC 3+ days ago and they are not on my CC yet. With my other CC it only takes 48h to hit the CC. If Wirex would load faster the funds we send to CC would be awesome!
I got it in my CC in 4 days.
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AlexVarga
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April 15, 2016, 12:28:26 PM |
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Good the hear that, today is day 4 for me too, hopefully will hit my CC today. This service looks great if would move faster. I have withdraw my PP funds to Wirex CC 3+ days ago and they are not on my CC yet. With my other CC it only takes 48h to hit the CC. If Wirex would load faster the funds we send to CC would be awesome!
I got it in my CC in 4 days.
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Balle1912
Member
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Activity: 108
Merit: 10
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April 15, 2016, 01:36:23 PM |
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Problems with the virtual cards again today?
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loolfreak
Newbie
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April 15, 2016, 04:08:54 PM |
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URGENT, PLEASE FIX THIS!
Dear ecoin stuff
I have sent Bitcoins to generated adress you requested (transaction # 377850) In your system its pending since 2 days with total of 1 confirmation out of 3, which is nonsense. My bitcoinwallet (blockchain.info) says 255 Confirmations Please fix this error and add the funds to my wallet
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jonabay8
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April 15, 2016, 05:44:18 PM |
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Bought btc with my virtual debit card. Still haven't received it. the last 4 digits of my card: 7498. 04/15/2016 06:24 PM Unload Success GBP-40.00
another card loading is still pending after 3 days. # 374427 04/13/2016 02:21 AM BTC->GBP Pending BTC-0.034515
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Bangkok
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April 15, 2016, 06:29:50 PM |
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Greetings everyone, Kindly ask you to let me know who of members have the same problem as I have. When I try to register in wirexapp through my Ios devise I receive the following error: Instances cannot be resolved and nested lifetimes cannot be created from this LifetimeScope as it has already been disposed.
What should I do next ?
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tmltd
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April 15, 2016, 09:54:39 PM Last edit: April 16, 2016, 05:54:55 PM by tmltd |
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When i try to sign in with the iOS app i get an error about two factor auth required. The last time i used the app it worked OK and i have setup the 4 digit PIN code for the app which worked OK. Fix it.
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Wirex-E-Coin
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April 16, 2016, 04:26:17 AM |
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Bought btc with my virtual debit card. Still haven't received it. the last 4 digits of my card: 7498. 04/15/2016 06:24 PM Unload Success GBP-40.00
another card loading is still pending after 3 days. # 374427 04/13/2016 02:21 AM BTC->GBP Pending BTC-0.034515
Please email support@e-coin.io. It is not something forum-mates can help with. only support
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Lana, Customer Service at Wirex Limited
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Wirex-E-Coin
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April 16, 2016, 04:27:44 AM |
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URGENT, PLEASE FIX THIS!
Dear ecoin stuff
I have sent Bitcoins to generated adress you requested (transaction # 377850) In your system its pending since 2 days with total of 1 confirmation out of 3, which is nonsense. My bitcoinwallet (blockchain.info) says 255 Confirmations Please fix this error and add the funds to my wallet
Fixed, please check
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Lana, Customer Service at Wirex Limited
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Wirex-E-Coin
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April 16, 2016, 04:29:31 AM |
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Bought btc with my virtual debit card. Still haven't received it. the last 4 digits of my card: 7498. 04/15/2016 06:24 PM Unload Success GBP-40.00
another card loading is still pending after 3 days. # 374427 04/13/2016 02:21 AM BTC->GBP Pending BTC-0.034515
I found your ticket. Will reply to you shortly
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Lana, Customer Service at Wirex Limited
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knolix
Member
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Activity: 176
Merit: 10
MeVu
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April 16, 2016, 09:30:31 PM |
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Please Help. Transaction # 384237 Card Loading stuck with status pending
Best Regards
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gosha@e-coin (OP)
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April 16, 2016, 09:42:20 PM |
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Please Help. Transaction # 384237 Card Loading stuck with status pending
Best Regards
guys, we can only address account related questions and check for any issues when requests are sent to support@e-coin.io or support@wirexapp.com from your e-mail registered with E-Coin
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knolix
Member
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Activity: 176
Merit: 10
MeVu
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April 16, 2016, 09:54:05 PM |
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Please Help. Transaction # 384237 Card Loading stuck with status pending
Best Regards
guys, we can only address account related questions and check for any issues when requests are sent to support@e-coin.io or support@wirexapp.com from your e-mail registered with E-Coin sorry for buzzing you on the forum i have also sent email to support@wirexapp.com. I got scared since it always worked instantly and now i tried to load 1 BTC on card to pay some urgent bills and it got stuck Best Wishes and thanks for fast response
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knolix
Member
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Activity: 176
Merit: 10
MeVu
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April 17, 2016, 08:23:51 AM |
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how long do support ticket get solved ?
Best Regards
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jonabay8
Newbie
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Activity: 20
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April 17, 2016, 03:52:48 PM |
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how long do support ticket get solved ?
Best Regards
They loaded my card manually, but it took almost 4 days. And another case is still unsolved. Hope they will fix their bugs soon.
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OmegaStarScream
Staff
Legendary
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Activity: 3668
Merit: 6462
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April 18, 2016, 06:22:24 PM |
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Hello , I have some issues with your card . I just deposited Bitcoin and It says Pending 1/3... while my transaction received 3 confirmations according to the blockchain ? so I'm not sure why my balance isn't showing .
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