Bitcoin debit card

[Wirex]

Hey, I am not able to deposit bitcoin. I tried it on both ecoin website and wirex app in both the cases I am not able to see my deposit address I also sent a support ticket about 24hrs ago I haven't got any reply yet.

Hello. Do you have a Wirex card already? The platform won't give you a Bitcoin address unless yo have a card. So, go to the Wirex Mobiel App and request your First virtual card for free.

[1715476236]

1715476236

[1715476236]

1715476236

[1715476236]

1715476236

[lex.l1]

Hey, I am not able to deposit bitcoin. I tried it on both ecoin website and wirex app in both the cases I am not able to see my deposit address I also sent a support ticket about 24hrs ago I haven't got any reply yet.

Hello. Do you have a Wirex card already? The platform won't give you a Bitcoin address unless yo have a card. So, go to the Wirex Mobiel App and request your First virtual card for free.

Hello.
I have a problem with my account and a transaction.
After trying to transfer around 0.267 bitcoin to another bitcoin, i didnt get the confirmation email so i tried again, this time i saw there is no more money in my account.
Can someone help me resolve the issue? I had one of these happen around 4-5 months ago.
I needed the money for an urgent medical matter

support tickets ids: 29411 , 29412, 29417
I also sent gosha a Pm, sorry if I seem desperate ... Sad
save my soul please )

[lex.l1]

i just deposited 23$ and it still wont let me load my card until i have the other issue resolved....
please help me out if someone from support is reading

[naidray]

128 pages tell me that it might be a solid company behind this so kudos for this many traction to your topic but also in the last few pages there have been some solutions that wasn’t answered here so we don’t know if it was fixed or not which is a bad sign if you ask me.
When someone has a problem they share here it would be nice to answer them here as well so we can see you guys are working on it.

[lex.l1]

i made the mistake to count on e-coin debit card to pay some medical problems that are due tomorrow.
they always come through, i just hope they manage to do it early this time, been a customer for around a year using them daily...
hoope some staff will see this thread and give a word

[oli123123]

Hello, right now I'm trying to login but I can't get past after the 2FA page, is there a problem?

[gosha@e-coin]

128 pages tell me that it might be a solid company behind this so kudos for this many traction to your topic but also in the last few pages there have been some solutions that wasn’t answered here so we don’t know if it was fixed or not which is a bad sign if you ask me.
When someone has a problem they share here it would be nice to answer them here as well so we can see you guys are working on it.

thank you for the encouraging words, and yes, we are trying to post re the issues addressed here - in many cases when issues are resolved, the member raising one forgets to post about it, that's just human nature

[gosha@e-coin]

i made the mistake to count on e-coin debit card to pay some medical problems that are due tomorrow.
they always come through, i just hope they manage to do it early this time, been a customer for around a year using them daily...
hoope some staff will see this thread and give a word

it has been resolved by the support team, correct?

[gosha@e-coin]

Hello, right now I'm trying to login but I can't get past after the 2FA page, is there a problem?

shouldn't be the case.
Have you sent a screenshot with the error message you are getting to support@wirexapp.com?

[oli123123]

Hello, right now I'm trying to login but I can't get past after the 2FA page, is there a problem?

shouldn't be the case.
Have you sent a screenshot with the error message you are getting to support@wirexapp.com?

Thing is, I can sign in without any problems over https://www.e-coin.io
But when I try to sign in through https://app.wirexapp.com, I can't get past the 2FA screen.
I'm not getting an error message but I'll be sending an e-mail 

[gosha@e-coin]

Hello, right now I'm trying to login but I can't get past after the 2FA page, is there a problem?

shouldn't be the case.
Have you sent a screenshot with the error message you are getting to support@wirexapp.com?

Thing is, I can sign in without any problems over https://www.e-coin.io
But when I try to sign in through https://app.wirexapp.com, I can't get past the 2FA screen.
I'm not getting an error message but I'll be sending an e-mail 

wirexapp.com is not fully functional yet. you can log in either via https://e-coin.io or via Wirex mobile app

[carbone9090]

Hello!

# 1538715
12/08/2016 07:31 AM
EUR->BTC   Success   BTC+0.279881

Your system add money to my bitcoin account balance twice. I get 400$+. After i do transfer my bitcoin account balance must be 0$ now but i have $ 206.28. Please remove this incorrect balance from my ecoin account.

[gosha@e-coin]

Hello!

# 1538715
12/08/2016 07:31 AM
EUR->BTC   Success   BTC+0.279881

Your system add money to my bitcoin account balance twice. I get 400$+. After i do transfer my bitcoin account balance must be 0$ now but i have $ 206.28. Please remove this incorrect balance from my ecoin account.

should be correct now. sorry for the inconvenience

[carbone9090]

Hello!

# 1538715
12/08/2016 07:31 AM
EUR->BTC   Success   BTC+0.279881

Your system add money to my bitcoin account balance twice. I get 400$+. After i do transfer my bitcoin account balance must be 0$ now but i have $ 206.28. Please remove this incorrect balance from my ecoin account.

should be correct now. sorry for the inconvenience

How it can be correct now? Now my Bitcoin Account Balance
B 1.977344
$ 1,468.48

What's wrong going on with your system? My balance must be 0$.

[ClownSpider]

How it can be correct now? Now my Bitcoin Account Balance
B 1.977344
$ 1,468.48

What's wrong going on with your system? My balance must be 0$.

Are you complaining about free money?

[guido777]

today not work,service unvailable,why?
load card and transfer bitcoin its impossible,my money are locked!
this is not professional... with xapo and advcash i have not never problems!
I hope it is not a exit scam!

[guido777]

SCAM!!!!!!!!!!!!!!!!!!!!!
My Btc Transfer is failed and bitcoin disappeared from my e-coin account
i lost $ 1,000

[OmegaStarScream]

today not work,service unvailable,why?
load card and transfer bitcoin its impossible,my money are locked!
this is not professional... with xapo and advcash i have not never problems!
I hope it is not a exit scam!

SCAM!!!!!!!!!!!!!!!!!!!!!
My Btc Transfer is failed and bitcoin disappeared from my e-coin account
i lost $ 1,000

The issue usually have nothing to do with the service Itself but instead related to the banks and there is nothing they could about it. Banks are unlikely to exit scam , at least , not without leaving a trace like BTC services.
If you are facing this issue using the web app then I suggest using the Mobile app , It sometimes works otherwise It's coming from the banks , all you could do is contact the support team and wait for their reply.

[n691309]

SCAM!!!!!!!!!!!!!!!!!!!!!
My Btc Transfer is failed and bitcoin disappeared from my e-coin account
i lost $ 1,000

Usually the support work on business days but you can PM gosha@e-coin directly and see if they can reply on weekends. But one thing is sure that they should normally reply you on Monday, I have read good review for e-coin so they won't disappoint us.

[guido777]

I tried to transfer my BTC by e-coin to another wallet.
The transfer has failed, but the BTC have disappeared without a trace.
This is a SCAM.
I wrote to customer support, but they do not respond to me.