I spoke with them this morning as well - same story. Unfortunately I was told the same thing Monday morning. I'm still hoping that today is the day though.
UPDATE: A copy of those questions has been sent directly to the KnC team via e-mail.
I really do not understand what the problem is and would like to hear the truth:
- Is the hosting area with racks etc. ready?
- Is the aircondition ready (or maybe not needed)?
- Do you have the power supplies (and paper clips

= ready?
- Do you have (enough) power in the facility?
- Do you have (redundant) interet uplink there?
- Do you ave the miners at the hosting facility?
- Do you have some people there that can wire up the PSU to the miners, put ethernet cables etc.?
If all are answered yes, why can't you bring up the miners? Use the configs provided by the customers
provided at the KnC order formular.
- Do you have your "Hosting Web Interface" ready?
- Do you have some kind of NAT/mapping for the customers access to their web interface on the miner ready?
I still hope that you only have problems with the last 2 points.
Please update us on your real problems?
Ralf / trepex