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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 614584 times)
grifferz
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April 04, 2014, 07:37:31 PM
Last edit: April 04, 2014, 08:18:03 PM by grifferz
 #1701

A bitcoin withdrawal initiated at 04-04-14 19:02:49 +0000 i.e. about 33 minutes ago remains in state "Sent" in Kraken's withdrawal page (in contrast to all the others that say "Success", and the transaction does not appear on blockchain.info. Should I be concerned?

edit: Dargo's previous post answers my question I suppose. Bumpy week for me this week!

edit: Now appears on blockchain.info with two confirmations. Unsure if I was just being paranoid or if something got fixed. Smiley
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Dargo
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April 04, 2014, 09:10:35 PM
 #1702

Update: we believe the issue with stuck bitcoin, litecoin, and dogecoin transactions has been resolved, but please let us know if you still have a problem. 
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DARKNETMARKETS.COM


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April 04, 2014, 11:09:32 PM
 #1703


UPDATE 20/Feb/2014 02:24 PST:
USD Deposits Temporarily Disabled


Unfortunately, we've reached the limit of our US bank's capacity to deal with the volume on our account. Many USD withdrawals have been delayed beyond a limit we can accept, and it reflects poorly on our service. Rather than continue to disappoint, we've decided to suspend USD deposits until a more robust banking partner is acquired. In the meantime, USD withdrawals and trading will continue to be available, though we strongly encourage USD traders to shift to our EUR pairs. Most major banks will allow you to send EUR even if your account only holds USD.
From Account/Funding page:
Quote
USD Deposits Temporarily Suspended

USD deposits are suspended until April 1st, 2014. We encourage you to trade the EUR pairs in the meantime. Most major banks will allow you to send EUR, even if you only hold a USD balance.

USD withdrawals are still being processed

It's already April 5th, 2014.

What's the ETA on resuming USD deposits?

DARKNET MARKETS >> https://DARKNETMARKETS.COM
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April 05, 2014, 01:06:30 PM
 #1704

Update: we believe the issue with stuck bitcoin, litecoin, and dogecoin transactions has been resolved, but please let us know if you still have a problem. 

For me it is fixed (LTC and BTC). Thanks

A bitcoin withdrawal initiated at 04-04-14 19:02:49 +0000 i.e. about 33 minutes ago remains in state "Sent" in Kraken's withdrawal page (in contrast to all the others that say "Success", and the transaction does not appear on blockchain.info. Should I be concerned?

I see blockchain.info lagging behind very often. You can also check http://www.blockr.io for block confirmations. It's a nice alternative.
Loozik
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April 05, 2014, 01:06:36 PM
 #1705

mikerbiker6
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April 05, 2014, 01:14:08 PM
 #1706

Those anomalies occur because of the low volume of kraken.
Trades happen only once every minute or so.


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Rannasha
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April 05, 2014, 01:30:34 PM
 #1707

Except that it wasn't a low volume anomaly, it was a small trade that took place in a distant part of the orderbook. But it has been discussed before in this thread and apparently it is under investigation.
MusX
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April 05, 2014, 07:40:40 PM
 #1708

what is this
already asked, read below

Those anomalies occur because of the low volume of kraken.
Trades happen only once every minute or so.
no, at least not this time

Except that it wasn't a low volume anomaly, it was a small trade that took place in a distant part of the orderbook. But it has been discussed before in this thread and apparently it is under investigation.
exactly

read here: https://bitcointalk.org/index.php?topic=290799.msg6034937#msg6034937

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April 06, 2014, 11:19:38 AM
 #1709

Anyone have experience with how long time the support at Kraken are to answer? Submitted a ticket/mail just over 2 days ago because I couldn't log on, even tried to reset the password and I am 100% sure that I am writing the right stuff. The account now stated as temporarily disabled.

Not a word so far from the support. Don't have much money there, but would like to use Kraken to withdrawal USD to my account.
grifferz
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April 06, 2014, 03:15:13 PM
 #1710

Anyone have experience with how long time the support at Kraken are to answer?
It took 4 working days for a held deposit issue to be resolved for me, and that was with also asking Dargo on here to look at the support ticket. You should probably mention your support ticket number here.

(The held deposit was my fault; I made transfers two days in a row for the same GBP amount and did not seriously believe that my bank would use the same exchange rate for both days, resulting in the exact same EUR amount being transferred in and being treated by Kraken as possible duplicate. Lesson learned, but I was surprised it took 4 days, especially since support after 1 day agreed to release it "as soon as possible".)

Don't have much money there, but would like to use Kraken to withdrawal USD to my account.
USD withdrawal is still suspended isn't it?
GiorgosK
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April 06, 2014, 04:50:36 PM
 #1711

I think people need to know
I have registered since early December and I have been verified
but for a strange reason I am locked out

I have send about 10 support emails and all I receive is
go to the site and ask for a new password bla bla bla

at one point one of the support guys asked me details about my account
probably to verify that it was actually me who hold the account
but the next email ended up being one and the same

I receive a support email from them once every 15 days
with the same info and I am still unable to login

I have requested new passwords many times
new OTP passwords numerous times
and I am an experienced internet user
but after 4 months I am still unable to login

thank god I have no money/btc in the account otherwise I would be really PISSED

just putting it out there for other people to be careful with their nonexistent support

If you PM me your ticket number, I can look into this for you.

I have to admit that after DARGO offered to help out the problem I had and I was not able to login was gone
thanks DARGO

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Rannasha
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April 07, 2014, 05:48:04 AM
 #1712

Kraken appears to be down, getting a Cloudflare error page when trying to load the site.
poordeveloper
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April 07, 2014, 06:01:40 AM
 #1713

Kraken appears to be down, getting a Cloudflare error page when trying to load the site.
You are right. Kraken is down. Same problem here.

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KrakenTrader
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April 07, 2014, 06:13:44 AM
Last edit: April 07, 2014, 10:00:15 AM by KrakenTrader
 #1714

Kraken appears to be down, getting a Cloudflare error page when trying to load the site.

Good Morning
yeah I just woke up to this:

PingdomAlert DOWN: @krakenfx (kraken.com)
is DOWN since
04/07/2014 05:37:28AM GMT

check out Public status page ( link Pingdom ) :
http://stats.pingdom.com/vq1czpa9eb0f/1057375


It doesn't really look like a planned downtime to me.






EDIT: site back up
poordeveloper
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April 07, 2014, 06:26:04 AM
 #1715

Doesn't look planned indeed. Also, no server status subdomain (that I know of), no information regarding this on their social media pages, nothing... not even a post here.

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Credde
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April 07, 2014, 07:06:24 AM
 #1716

Anyone have experience with how long time the support at Kraken are to answer? Submitted a ticket/mail just over 2 days ago because I couldn't log on, even tried to reset the password and I am 100% sure that I am writing the right stuff. The account now stated as temporarily disabled.

Not a word so far from the support. Don't have much money there, but would like to use Kraken to withdrawal USD to my account.

After a PM to Dargo the problem was solved very quickly  Cheesy

Now, we just need the site to get back up.
bitkokos
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April 07, 2014, 08:13:32 AM
 #1717

I woke up happy today and wanted to go to the bank for another 3000 euro deposit.
tried to open their website to check the btc rate.
it says unavailable

Fingers crossed!!!  Cool

O_o
RunOrDie
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April 07, 2014, 08:16:02 AM
 #1718

the last trade is 8 hours ago....

i hope they say somting on facebook or here in the threat i hate it to have no access to my money without any reason.....
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April 07, 2014, 08:21:15 AM
 #1719

and the worst thing of this shit is if a panic sell on other exchanges start we r not able to save our money.....
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April 07, 2014, 08:39:13 AM
 #1720



After a PM to Dargo the problem was solved very quickly  Cheesy

Now, we just need the site to get back up.

how did you contact Dargo by PM as he was last active here 9 hours ago?
https://bitcointalk.org/index.php?action=profile;u=32856

O_o
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