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[mithrandi]

I signed up with Kraken a couple weeks ago or more. I am verified.

No way of depositing fiat when all I get is this message: "USD deposits are temporarily suspended."

Does not appear others are having this problem looking at the last couple pages here.

You can deposit EUR, just not USD. See this post:

UPDATE 20/Feb/2014 02:24 PST:
USD Deposits Temporarily Disabled

Unfortunately, we've reached the limit of our US bank's capacity to deal with the volume on our account. Many USD withdrawals have been delayed beyond a limit we can accept, and it reflects poorly on our service. Rather than continue to disappoint, we've decided to suspend USD deposits until a more robust banking partner is acquired. In the meantime, USD withdrawals and trading will continue to be available, though we strongly encourage USD traders to shift to our EUR pairs. Most major banks will allow you to send EUR even if your account only holds USD.

All pending USD withdrawals not already in transit will be canceled within 24 hours and users will have the funds available again.

In order to lighten the burden on USD withdrawals and speed up the process, we're offering a 2% bonus for users willing to convert their USD balances to EUR balances. You may then trade EUR or withdraw EUR. EUR withdrawals are generally processed within 1 business day. If your bank only supports USD, withdrawing EUR to it will likely result in a < 1% conversion fee. Please contact us for details.

If you still wish to receive your USD withdrawal, please resubmit it.

Personally, I want to apologize for the long delays some of you have experienced with your USD withdrawals. I know how important it is to have your money when you need it and we've failed to provide timely service. I have been pleased with our banking partner for EUR, and the level of service we've been able to provide there. I appreciate your patience while we navigate the treacherous waters of the legacy banking system. The weather is nice in San Francisco but I'm glad you're not picketing outside our office

As far as I know they're still working on establishing a new banking relationship to handle USD; in the meantime, you can see that while XBT/USD trading is still active on the site, the volume is incredibly low (24 hour volume is 0, I'm not actually sure when last a trade was executed).

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[MusX]

Count increment for order add/cancel calls: +0

is it correct that I can sell my 1 bitcoin by placing one hundred orders, each for 0.01 BTC, all at the same time, and I will not be blocked? this seems to be potential vulnerability for ddos-like actions on you api interface.

[Dargo]

Count increment for order add/cancel calls: +0

is it correct that I can sell my 1 bitcoin by placing one hundred orders, each for 0.01 BTC, all at the same time, and I will not be blocked? this seems to be potential vulnerability for ddos-like actions on you api interface.

There is a rate limit for order add/cancel, but it's handled in the trade engine. This doesn't fully answer your question, though, so I'll check on this. 

[Dargo]

I signed up with Kraken a couple weeks ago or more. I am verified.

No way of depositing fiat when all I get is this message: "USD deposits are temporarily suspended."

Does not appear others are having this problem looking at the last couple pages here.

You can deposit EUR, just not USD. See this post:

As far as I know they're still working on establishing a new banking relationship to handle USD; in the meantime, you can see that while XBT/USD trading is still active on the site, the volume is incredibly low (24 hour volume is 0, I'm not actually sure when last a trade was executed).

Yep, we're working on a number of banking partnerships for USD. It's hard to say when the first will go live though, because banks are very slow and there's still a lot of caution when it comes to bitcoin companies. In the meantime, most banks can convert to EUR for you and can fund your account and trade that way. I understand if it doesn't sound too appealing, but it's really not a difficult option. 

[bernard75]

Bug report:
I have 2FA disabled and have enabled Global Settings Lock, now i cant generate new BTC addresses:



Replicable: Yes
Present on different pages: On some it says its needed, but its not. Also not tested all pages.

[Dargo]

Bug report:
I have 2FA disabled and have enabled Global Settings Lock, now i cant generate new BTC addresses:



Replicable: Yes
Present on different pages: On some it says its needed, but its not. Also not tested all pages.

Hi bernard - If you enable the Global Settings Lock, then you can't generate new BTC addresses - that's one of the things that gets locked (so an attacker that's hacked your account can't create a new address and withdraw to it). The only way to override the wait period for the settings lock is if you've created a master key before you've enabled the settings lock. If you've done that, then you can change settings, such as create a new withdrawal address, before the wait period is over. But if you haven't, then none of the settings can be changed until the wait period is over.

In the screenshot, the message is telling you that a one-time password is needed because the master key is required (the master key is generally two-factor). I may be missing something, but I don't believe there is a bug here (though the system should tell you that the OTP is required for any withdrawal address you try to create). The settings lock is explained in detail in our FAQ here:

https://www.kraken.com/help/faq#global-settings-lock

[bernard75]

Bug report:
I have 2FA disabled and have enabled Global Settings Lock, now i cant generate new BTC addresses:



Replicable: Yes
Present on different pages: On some it says its needed, but its not. Also not tested all pages.

Hi bernard - If you enable the Global Settings Lock, then you can't generate new BTC addresses - that's one of the things that gets locked (so an attacker that's hacked your account can't create a new address and withdraw to it).

This happens for deposit addresses, thus generating.
I dont really see how this would protect me.

[rokkyroad]

Thanks to those who answered my query about USD deposits disabled.

For some reason I cannot quote posts and the thread was not "watched" automatically.

[Dargo]

Bug report:
I have 2FA disabled and have enabled Global Settings Lock, now i cant generate new BTC addresses:



Replicable: Yes
Present on different pages: On some it says its needed, but its not. Also not tested all pages.

Hi bernard - If you enable the Global Settings Lock, then you can't generate new BTC addresses - that's one of the things that gets locked (so an attacker that's hacked your account can't create a new address and withdraw to it).

This happens for deposit addresses, thus generating.
I dont really see how this would protect me.

Ah, missed that. I agree it's not much help security-wise to not be able to generate new deposit addresses. I'll alert the devs to this issue right away.

[mithrandi]

Ah, missed that. I agree it's not much help security-wise to not be able to generate new deposit addresses. I'll alert the devs to this issue right away.

I believe that after a certain number of new deposit addresses are generated, the old addresses will be retired (at least, the documentation suggests this is the case, I haven't tested it myself); thus generating enough new addresses to invalidate all of the existing addresses could be used as a kind of Denial of Service attack, as there may be funds transfers sent to these addresses not expecting them to suddenly be retired.

[Dargo]

It looks like we have a few stuck bitcoin withdrawals. If it's affected you, please know that we are aware of the issue and working to resolve it.

 

[Dargo]

Ah, missed that. I agree it's not much help security-wise to not be able to generate new deposit addresses. I'll alert the devs to this issue right away.

I believe that after a certain number of new deposit addresses are generated, the old addresses will be retired (at least, the documentation suggests this is the case, I haven't tested it myself); thus generating enough new addresses to invalidate all of the existing addresses could be used as a kind of Denial of Service attack, as there may be funds transfers sent to these addresses not expecting them to suddenly be retired.

Yep, this could happen, but we have to weigh this against the inconvenience of not being able to generate new addresses if you have the settings lock on.

[Dargo]

Bug report:
I have 2FA disabled and have enabled Global Settings Lock, now i cant generate new BTC addresses:



Replicable: Yes
Present on different pages: On some it says its needed, but its not. Also not tested all pages.

Hi bernard - there is a small bug here, but I may have a workaround for you. Just enter something, anything at all, into the OTP field and it will hopefully allow you to generate a new address (at least it does for me). You should be able to leave the OTP field blank if you don't have the login TFA set up, so that's the bug I think. The OTP is only required for generating addresses if you have enabled TFA for login and funding. I suspect that the bug has something to do with the settings lock being enabled as well, because I couldn't reproduce the behavior with the settings lock off.

[bernard75]

Excellent, that solves it for me.

[kitano]

Hi Dargo,
I read that the Bitcoin deposit address can change from deposit to deposit. So each time I deposit, I'll need to visit the funding page to get my current deposit address. How often does it happen? Does the old address still work? I use it to receive my weekly payments.

PS: SEPA withdrawal fast as usual. Thanks.

[Dargo]

Hi Dargo,
I read that the Bitcoin deposit address can change from deposit to deposit. So each time I deposit, I'll need to visit the funding page to get my current deposit address. How often does it happen? Does the old address still work? I use it to receive my weekly payments.

PS: SEPA withdrawal fast as usual. Thanks.

Hi kitano - your deposit addresses can only change if you create more than 5 for a given digital currency. When you create more than 5, one will become set to expire (and it's indicated which one). So as long as you don't create more than 5, your address won't change and you'll be fine. Hope that clears it up.

[bernard75]

And the oldest used expire first, right?

[Dargo]

And the oldest used expire first, right?

Yes

[kitano]

Hi Dargo,
thanks for your explanation.

[qxzn]

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