[CLOSED] BTC Guild - Pays TxFees+NMC, Stratum, VarDiff, Private Servers

[ste0024]

for me impossible to login on btcguild since today

The username/password combination you entered did not match any of our records. x

my login and password is registred on firefox. no error possible

for sure my account is hacked. just create a new account

and has been banned for too many failed login attempts. !!!

[ste0024]

for me impossible to login on btcguild since today

The username/password combination you entered did not match any of our records. x

my login and password is registred on firefox. no error possible

for sure my account is hacked. just create a new account

and has been banned for too many failed login attempts. !!!

allo !!!

[zerokwel]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

[ste0024]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

[jedimstr]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Immediate email response may not happen on Christmas...

[HellDiverUK]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

[CYPER]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

Do you think these people earn enough money to be able to afford to pay some other people to offer better support?

[Trongersoll]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

Do you think these people earn enough money to be able to afford to pay some other people to offer better support?

um... no.

[CYPER]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

Do you think these people earn enough money to be able to afford to pay some other people to offer better support?

um... no.

Can you please elaborate why do you think so?

[HellDiverUK]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

Do you think these people earn enough money to be able to afford to pay some other people to offer better support?

um... no.

Can you please elaborate why do you think so?

Servers that run a pool like BTCGuild don't run of fresh air.  Nor is the hardware free.  Oddly enough. 

[CYPER]

send an email to support@btcguild.com with your username/ emaill address and as much info as you can. That's the best way to get answers to any account issues.

i send 2 email since 24h but never answer

Some people have lives...

Do you think these people earn enough money to be able to afford to pay some other people to offer better support?

um... no.

Can you please elaborate why do you think so?

Servers that run a pool like BTCGuild don't run of fresh air.  Nor is the hardware free.  Oddly enough. 

And 3% fee out of 2500TH/s are not enough for that?
Here's a very simple calculation: 3% is 75TH/s, which is around 32BTC a day.
Still not enough for better customer support?

[mdude77]

And 3% fee out of 2500TH/s are not enough for that?
Here's a very simple calculation: 3% is 75TH/s, which is around 32BTC a day.
Still not enough for better customer support?

BTC Guild is as good as it gets.  That's why the hashrate is here.

Remember he has to keep a slushpool of BTC for bad luck streaks on PPS.  That money doesn't come from nowhere.

I'm sure the daily hosting fees aren't small either.

M

[CYPER]

And 3% fee out of 2500TH/s are not enough for that?
Here's a very simple calculation: 3% is 75TH/s, which is around 32BTC a day.
Still not enough for better customer support?

BTC Guild is as good as it gets.  That's why the hashrate is here.

Remember he has to keep a slushpool of BTC for bad luck streaks on PPS.  That money doesn't come from nowhere.

I'm sure the daily hosting fees aren't small either.

M

With a 5% fee on PPS the bad luck is not so bad 

What I am saying is that with the amount of income the owner receive he can absolutely afford a dedicated customer support and still continue to be filthy rich.
Your post sounds like: after he pays his hosting and PPS bad luck he barely has something left, which can't be further from the truth.

[mdude77]

And 3% fee out of 2500TH/s are not enough for that?
Here's a very simple calculation: 3% is 75TH/s, which is around 32BTC a day.
Still not enough for better customer support?

BTC Guild is as good as it gets.  That's why the hashrate is here.

Remember he has to keep a slushpool of BTC for bad luck streaks on PPS.  That money doesn't come from nowhere.

I'm sure the daily hosting fees aren't small either.

M

With a 5% fee on PPS the bad luck is not so bad 

What I am saying is that with the amount of income the owner receive he can absolutely afford a dedicated customer support and still continue to be filthy rich.
Your post sounds like: after he pays his hosting and PPS bad luck he barely has something left, which can't be further from the truth.

I'm not convinced he's filthy rich.

There are other pools.  Feel free to try them out, you'll see why BTC Guild is the #1 pool.

M

[CYPER]

And 3% fee out of 2500TH/s are not enough for that?
Here's a very simple calculation: 3% is 75TH/s, which is around 32BTC a day.
Still not enough for better customer support?

BTC Guild is as good as it gets.  That's why the hashrate is here.

Remember he has to keep a slushpool of BTC for bad luck streaks on PPS.  That money doesn't come from nowhere.

I'm sure the daily hosting fees aren't small either.

M

With a 5% fee on PPS the bad luck is not so bad 

What I am saying is that with the amount of income the owner receive he can absolutely afford a dedicated customer support and still continue to be filthy rich.
Your post sounds like: after he pays his hosting and PPS bad luck he barely has something left, which can't be further from the truth.

I'm not convinced he's filthy rich.

There are other pools.  Feel free to try them out, you'll see why BTC Guild is the #1 pool.

M

Well I guess if you compare him to Bill Gates then he would not be considered filthy rich 
Then again if you compare the pool to Ghash.io then it would not be considered #1 in terms of hashing speed.
It's all about perspective really.
But that is not the point - the point was that a pool that has 2.5PH/s speed and is charging a minimum of 3% fee should provide a good and timely customer support.

I had a question above, that remained unanswered, so I will forward it to the pool email, so let's see if it get answered in a timely manner.

[mdude77]

But that is not the point - the point was that a pool that has 2.5PH/s speed and is charging a minimum of 3% fee should provide a good and timely customer support.

I had a question above, that remained unanswered, so I will forward it to the pool email, so let's see if it get answered in a timely manner.

It's a point that no one else has agreed with so far.

I don't believe there is a contract somewhere that says for 3% you guaranteed to get a response to password problems within a certain period of time.  In fact, I don't think there's a contract anywhere that guarantees anything.  Such is the nature of mining pools.

M

[BitMinerN8]

In the several years that I have been mining here eleuthria has been very responsive, like less then an hour if not sooner. Since he has not responded, something has pulled him away. I am very confident that he will respond as soon as he is able to. Please be patient.

[CYPER]

But that is not the point - the point was that a pool that has 2.5PH/s speed and is charging a minimum of 3% fee should provide a good and timely customer support.

I had a question above, that remained unanswered, so I will forward it to the pool email, so let's see if it get answered in a timely manner.

It's a point that no one else has agreed with so far.

I don't believe there is a contract somewhere that says for 3% you guaranteed to get a response to password problems within a certain period of time.  In fact, I don't think there's a contract anywhere that guarantees anything.  Such is the nature of mining pools.

M

You sound like a person, who if given the power to decide if the pool should get a quicker and better customer support service would decide against it.
The fact is that the pool has a very big profit margin and could afford such a thing.

Btw do you have an answer to my question posted earlier: https://bitcointalk.org/index.php?topic=49417.msg4145862#msg4145862

[CYPER]

In the several years that I have been mining here eleuthria has been very responsive, like less then an hour if not sooner. Since he has not responded, something has pulled him away. I am very confident that he will respond as soon as he is able to. Please be patient.

I am just trying to make up my mind if I should switch to BTCguild and so I want to be able to personally verify that indeed the 103% luck that has been there for the past few weeks.
+ it is unclear what kind of period this 103% number covers and how exactly it is calculated- the charts starts at 24th October, which is just over a month. I would like to get some clarification on it.

[mdude77]

You sound like a person, who if given the power to decide if the pool should get a quicker and better customer support service would decide against it.
The fact is that the pool has a very big profit margin and could afford such a thing.

I believe it's a debatable fact.  I personally would rather stability over a quick response to inquiries.

Note that I have precisely 333Mh/s of SHA-256 hashpower at the moment, and it's not pointing here.  I have no vested interest in the pool.

Btw do you have an answer to my question posted earlier: https://bitcointalk.org/index.php?topic=49417.msg4145862#msg4145862

I suspect the resident math wizard organofcorti might have the information seek.  Check out his blog:

http://organofcorti.blogspot.com/2013/12/december-22nd-2013-weekly-pool-and.html

M