RoadStress
Legendary
 Offline
Activity: 1904
Merit: 1007
|
 |
July 29, 2014, 10:04:54 PM |
|
And all hosting quotes we got are for 2500W and no one saus a word to say it was 2700W (even hashplex hash SP30 listed as 2500W https://hashplex.com/frequently-asked-questions/) Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs Hashplex got the 2500W from the product page, but it was stated a long time ago that for the 6TH/s the units would need 2700W. If you can point us where, it will be great. Too lazy to check the official SP-Tech site? http://www.spondoolies-tech.comBasically the co. over promised and under delivered, this is not the way to do business and is the reason why I will never buy a Pre-Sale, I bet the co. knew there would be issues with hardware hence no refund. Currently I only buy from companies that sell from stock, When Spondoolies sells from stock is the day I place an order.
So SP-Tech just announced that they will offer refunds and you say that there are no refunds. Why? |
|
|
|
|
|
|
|
|
|
|
|
|
In order to achieve higher forum ranks, you need both activity points and merit points.
|
|
|
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
|
|
|
|
|
|
|
Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
|
|
July 29, 2014, 10:05:01 PM |
|
Thank you. It will.
Thanks a lot for the hard work of keeping us informed, for the delivery in time, and the compensation plan in place. Much appreciated. Thank you. |
|
|
|
Dans
Newbie
Offline
Activity: 48
Merit: 0
|
|
July 29, 2014, 10:06:34 PM |
|
It's quite late in Israel, I'll answer more questions tomorrow.
Long days ahead ...
Guy
Thanks for taking the time to explain, and with the compensation plan it just goes to show the type of company Spondoolies-Tech is. Other companies just try to hide the problem and play stupid...straight up and honest is the way to earn continued business. I intend to order additional units. Thank you for the hard work, keep it coming! |
|
|
|
|
Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
|
|
July 29, 2014, 10:09:37 PM |
|
It's quite late in Israel, I'll answer more questions tomorrow.
Long days ahead ...
Guy
Thanks for taking the time to explain, and with the compensation plan it just goes to show the type of company Spondoolies-Tech is. Other companies just try to hide the problem and play stupid...straight up and honest is the way to earn continued business. I intend to order additional units. Thank you for the hard work, keep it coming! Thank you Dan. Appreciated. |
|
|
|
|
frisco
|
|
July 29, 2014, 10:13:35 PM |
|
Hashplex got the 2500W from the product page, but it was stated a long time ago that for the 6TH/s the units would need 2700W.
If you can point us where, it will be great. Too lazy to check the official SP-Tech site? http://www.spondoolies-tech.comOfficial site, says PSUs are 1200 and nominal power 2500. Not a sigle 2700W in the blog or product description. |
|
|
|
|
calichomp
Newbie
Offline
Activity: 17
Merit: 0
|
|
July 29, 2014, 10:13:49 PM |
|
It's quite late in Israel, I'll answer more questions tomorrow.
Long days ahead ...
Guy
Thanks for taking the time to explain, and with the compensation plan it just goes to show the type of company Spondoolies-Tech is. Other companies just try to hide the problem and play stupid...straight up and honest is the way to earn continued business. I intend to order additional units. Thank you for the hard work, keep it coming! Thank you Dan. Appreciated. Lots of this after keeping quiet for so long. Translates as: Guy Corem logged in as random shill: Good job guys! Keep up the good work. Guy Corm logged in as self: Thanks, self. Much appreciated. |
|
|
|
|
|
BitCoin Operated Boy
|
|
July 29, 2014, 10:17:07 PM |
|
Why compensation in October and not now?
And when will you stop ignoring e mails and start answering to my messages?
|
|
|
|
|
Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
|
|
July 29, 2014, 10:18:02 PM |
|
And when will you stop ignoring e mails and start answering to my messages?
I have 1,000 emails per day. Please send your email again. Guy |
|
|
|
|
tempestb
|
|
July 29, 2014, 10:18:08 PM |
|
Now, they could raise the power and increase the hash, lowering the efficiency, which doing some quick math would get them to maybe 4.5th at their original power specs.
Ok, so worse on power but I was on the button with the hash. Who wants to send me a cookie? |
1D7JwRnoungL1YQy7sJMsqmA8BHkPcKGDJ
We mine as we dream... Alone
|
|
|
|
jimmothy
|
|
July 29, 2014, 10:18:59 PM |
|
So we have the best outcome possible. On time delivery and just a little worse specs than announced.
Only 60% worse.. no biggie. Anyways I believe you have some homeless people to feed? |
|
|
|
|
|
BitCoin Operated Boy
|
|
July 29, 2014, 10:20:00 PM |
|
And when will you stop ignoring e mails and start answering to my messages?
I have 1,000 emails per day. Please send your email again. Guy I sent it 2 weeks ago. Do you want PM or e-mail it? |
|
|
|
|
Dans
Newbie
Offline
Activity: 48
Merit: 0
|
|
July 29, 2014, 10:21:38 PM |
|
It's quite late in Israel, I'll answer more questions tomorrow.
Long days ahead ...
Guy
Thanks for taking the time to explain, and with the compensation plan it just goes to show the type of company Spondoolies-Tech is. Other companies just try to hide the problem and play stupid...straight up and honest is the way to earn continued business. I intend to order additional units. Thank you for the hard work, keep it coming! Thank you Dan. Appreciated. Lots of this after keeping quiet for so long. Translates as: Guy Corem logged in as random shill: Good job guys! Keep up the good work. Guy Corm logged in as self: Thanks, self. Much appreciated. LOL, are you bored? They delivered product on time, they are offering fair compensation for the issue, and they arent making a bunch of crap up or just staying silent like most of the other MFG's that have had issues. These guys take care of their customers - im a decent size customer and they've always been super responsive to any issue. |
|
|
|
|
Guy Corem (OP)
Donator
Legendary
Offline
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
|
|
July 29, 2014, 10:21:57 PM |
|
And when will you stop ignoring e mails and start answering to my messages?
I have 1,000 emails per day. Please send your email again. Guy I sent it 2 weeks ago. Do you want PM or e-mail it? Email. If you don't get a reply, email again after 72 hours. Thanks |
|
|
|
|
wh00per
|
|
July 29, 2014, 10:24:28 PM |
|
Lots of this after keeping quiet for so long.
Translates as:
Guy Corem logged in as random shill: Good job guys! Keep up the good work.
Guy Corm logged in as self: Thanks, self. Much appreciated.
If I sound like Guy while posting here, I only have to thank you for the praise. |
CSA/cUL Certified Power Distribution Panels - Basic, Switched, Metered. 1-3 phases. Up to 600V. NMC:N4F9qvHz11BHcc4nh1LCJFsrZhA1EWgVwj
|
|
|
|
finlof
|
|
July 29, 2014, 10:24:58 PM |
|
Thanks for the update. look forward to hearing about the compensation options.
|
|
|
|
|
RoadStress
Legendary
Offline
Activity: 1904
Merit: 1007
|
|
July 29, 2014, 10:29:05 PM |
|
So we have the best outcome possible. On time delivery and just a little worse specs than announced.
Only 60% worse.. no biggie. Anyways I believe you have some homeless people to feed? Still better than an over 300% miss for AM gen3 chips. Will donate 0.1 BTC to Sean's for out bet in a couple of hours don't worry. Official site, says PSUs are 1200 and nominal power 2500.
Not a sigle 2700W in the blog or product description.
Because it wasn't published on their website, but it was stated by Guy here on the forum. |
|
|
|
|
wh00per
|
|
July 29, 2014, 10:31:27 PM
Last edit: July 29, 2014, 10:55:30 PM by wh00per |
|
Official site, says PSUs are 1200 and nominal power 2500.
Not a sigle 2700W in the blog or product description.
Because it wasn't published on their website, but it was stated by Guy here on the forum. Not on the website, but public enough .. I'm pretty sure I'm not the only one having access to this ... EDIT: here's the UL certification .. focus on DS1200-3-002. On the 2nd page .. 200V to 240V @ 7A = 1400W min to 1680W max .. on average 1500W. >>>>> http://www.artesyn.com/power/assets/ds1200-3_-002_-005_ul_1333541790_cert.pdf |
CSA/cUL Certified Power Distribution Panels - Basic, Switched, Metered. 1-3 phases. Up to 600V. NMC:N4F9qvHz11BHcc4nh1LCJFsrZhA1EWgVwj
|
|
|
|
BitCoin Operated Boy
|
|
July 29, 2014, 10:31:56 PM |
|
And when will you stop ignoring e mails and start answering to my messages?
I have 1,000 emails per day. Please send your email again. Guy I sent it 2 weeks ago. Do you want PM or e-mail it? Email. If you don't get a reply, email again after 72 hours. Thanks Ok. Sent And thanks for keeping up with promised delivery schedule... |
|
|
|
|
midyatspor
Member
Offline
Activity: 107
Merit: 10
|
|
July 29, 2014, 10:43:47 PM |
|
... I bet the co. knew there would be issues with hardware ...
Not true. We got nasty surprise. Sorry, should have been more clear, what I meant was the fact that you had No Refund Policy from the start, you guys are smart engineers and most likely expected some sort of issues with the hardware, you could only do so much with simulation software etc. so your company decided not to issue refunds as a company policy, I did not mean that you knew about this issue. |
|
|
|
|
midyatspor
Member
Offline
Activity: 107
Merit: 10
|
|
July 29, 2014, 10:50:37 PM |
|
And all hosting quotes we got are for 2500W and no one saus a word to say it was 2700W (even hashplex hash SP30 listed as 2500W https://hashplex.com/frequently-asked-questions/) Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs Hashplex got the 2500W from the product page, but it was stated a long time ago that for the 6TH/s the units would need 2700W. If you can point us where, it will be great. Too lazy to check the official SP-Tech site? http://www.spondoolies-tech.comBasically the co. over promised and under delivered, this is not the way to do business and is the reason why I will never buy a Pre-Sale, I bet the co. knew there would be issues with hardware hence no refund. Currently I only buy from companies that sell from stock, When Spondoolies sells from stock is the day I place an order.
So SP-Tech just announced that they will offer refunds and you say that there are no refunds. Why? What I meant was no refund for the total purchase, the hashrate is off by 25%, I understand that there could be electronic issues but deal is a deal and they should offer full refund along with compansation they will be offering and let the buyers decide. |
|
|
|
|
|
