yellowbellypig
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April 06, 2013, 03:53:07 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
Ive been waiting 5 days and really need to get this done in the next hour or two.
Event ID: 3cd78318-2ebb-429b-b762-858fa00a606f Quote ID: 7d0a05b9-4ed5-4219-896f-0d83b6d5068d Amount: $208.95
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greeners
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Activity: 51
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April 06, 2013, 03:54:28 PM |
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Thanks for sorting this out for me. I tried to do a mtgox to paypal this morning but still waiting for the funds to show. The API response in the automated email shows as 'INSUFFICIENT FUNDS'. Thank you for your transfer to PayPal
OrderID: 39ff4ee6-e1d9-4fa8-81fc-664359f7c9c6 EventID: 13d10c59-d0c4-4d10-9387-f0ebde3b25b6 DestAccount: (redacted) QuoteID: a25c2790-c3f4-4a87-b579-06611384095a User: SYSTEM DestExchange: paypal eventtype: Order executed EventSentAt: 1365160966.06 APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0} FundsSent: $455.288 USD I filled in a support form on the bitinstant site, but since I had no response, I thought I would post here.
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Mottwally
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April 06, 2013, 03:58:56 PM |
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I used the cash to MtGox option.
On the bitinstant transaction screen it shows as a completed order, but the funds are not in my MtGox account.
I've recently found out that I used the wrong account number for that transaction. The Merchant ID I believe.
I used M59220054X. Instead I guess I still need to use the old number: 220054
yeah dude i did the same thing Very frustrating. Sorry you're dealing with this too. I hope Bitinstant, and MtGox get this worked out.
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needbitcoinhelp
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April 06, 2013, 04:02:37 PM |
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I have an outstanding order order id is 013c9dd1-5543-4448-b8f1-6aaf8f8df6e5 Thanks
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FYourself
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Activity: 28
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April 06, 2013, 04:12:48 PM |
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I just wanna know why he said he emailed me but i have no email lmao
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yellowbellypig
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April 06, 2013, 04:13:22 PM |
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I just wanna know why he said he emailed me but i have no email lmao
Youll get used to it... Im on day 5 of this.
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FYourself
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April 06, 2013, 04:18:26 PM |
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I just wanna know why he said he emailed me but i have no email lmao
Youll get used to it... Im on day 5 of this. That sucks man
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URSAY
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Activity: 1946
Merit: 1000
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April 06, 2013, 04:18:29 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well.
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yellowbellypig
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Activity: 14
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April 06, 2013, 04:20:03 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well. I definitely understand where your coming from and dont want to make things tougher on you, but I cant help but get extremely annoyed when Ive been waiting for 5 days while others who havent been waiting nearly as long get their stuff handled. It really should only take 2 minutes to get my transaction handled... was MoneyGram--->direct to Bitcoin Address
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URSAY
Legendary
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Activity: 1946
Merit: 1000
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April 06, 2013, 04:23:07 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well. I definitely understand where your coming from and dont want to make things tougher on you, but I cant help but get extremely annoyed when Ive been waiting for 5 days while others who havent been waiting nearly as long get their stuff handled. It really should only take 2 minutes to get my transaction handled... was MoneyGram--->direct to Bitcoin Address Every transaction has different circumstances which effects resolution time. If your transaction is indeed over 5 days old and you followed my recent instructions about PMing me specific info regarding your transaction then I will be personally working on resolving your issue this weekend.
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yellowbellypig
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Activity: 14
Merit: 0
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April 06, 2013, 04:24:25 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well. I definitely understand where your coming from and dont want to make things tougher on you, but I cant help but get extremely annoyed when Ive been waiting for 5 days while others who havent been waiting nearly as long get their stuff handled. It really should only take 2 minutes to get my transaction handled... was MoneyGram--->direct to Bitcoin Address Every transaction has different circumstances which effects resolution time. If your transaction is indeed over 5 days old and you followed my recent instructions about PMing me specific info regarding your transaction then I will be personally working on resolving your issue this weekend. Have PM'd you and Yankee twice each about it.
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URSAY
Legendary
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Activity: 1946
Merit: 1000
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April 06, 2013, 04:26:07 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well. I definitely understand where your coming from and dont want to make things tougher on you, but I cant help but get extremely annoyed when Ive been waiting for 5 days while others who havent been waiting nearly as long get their stuff handled. It really should only take 2 minutes to get my transaction handled... was MoneyGram--->direct to Bitcoin Address Every transaction has different circumstances which effects resolution time. If your transaction is indeed over 5 days old and you followed my recent instructions about PMing me specific info regarding your transaction then I will be personally working on resolving your issue this weekend. Have PM'd you and Yankee twice each about it. Do you want me here to reassure you on the forums over and over or do you want me looking into the issues?
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yellowbellypig
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Activity: 14
Merit: 0
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April 06, 2013, 04:31:50 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well. I definitely understand where your coming from and dont want to make things tougher on you, but I cant help but get extremely annoyed when Ive been waiting for 5 days while others who havent been waiting nearly as long get their stuff handled. It really should only take 2 minutes to get my transaction handled... was MoneyGram--->direct to Bitcoin Address Every transaction has different circumstances which effects resolution time. If your transaction is indeed over 5 days old and you followed my recent instructions about PMing me specific info regarding your transaction then I will be personally working on resolving your issue this weekend. Have PM'd you and Yankee twice each about it. Do you want me here to reassure you on the forums over and over or do you want me looking into the issues? Was simply responding to your post regarding if I've followed your instructions to getting my case resolved. You don't have to respond to the posts if you dont want.
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URSAY
Legendary
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Activity: 1946
Merit: 1000
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April 06, 2013, 04:35:37 PM |
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I dont know if Im the only one who feels that these should be handled on an "oldest transaction first" basis.. but I think that makes the most sense.
The volume is nuts right now. Obviously I was hired to help get things under control. Multiple people are working on resolving your issues. Some of you open multiple tickets, send multiple PMs, emails, forums posts, etc. I understand that you want your issue resolved but this makes things even harder for us to organize and in turn resolve your issues. Which is easier to deal with? A polite line of people or an angry mob? I understand if some of you are upset but hopefully you can understand my point as well. I definitely understand where your coming from and dont want to make things tougher on you, but I cant help but get extremely annoyed when Ive been waiting for 5 days while others who havent been waiting nearly as long get their stuff handled. It really should only take 2 minutes to get my transaction handled... was MoneyGram--->direct to Bitcoin Address Every transaction has different circumstances which effects resolution time. If your transaction is indeed over 5 days old and you followed my recent instructions about PMing me specific info regarding your transaction then I will be personally working on resolving your issue this weekend. Have PM'd you and Yankee twice each about it. Do you want me here to reassure you on the forums over and over or do you want me looking into the issues? Was simply responding to your post regarding if I've followed your instructions to getting my case resolved. You don't have to respond to the posts if you dont want. Thanks for allowing me the time to look into your issues!
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FYourself
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Activity: 28
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April 06, 2013, 04:47:37 PM |
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PM'd you URSAY. Hopefully it gets resolved.
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Yankee (BitInstant) (OP)
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Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
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April 06, 2013, 04:53:21 PM |
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I used the cash to MtGox option.
On the bitinstant transaction screen it shows as a completed order, but the funds are not in my MtGox account.
I've recently found out that I used the wrong account number for that transaction. The Merchant ID I believe.
I used M59220054X. Instead I guess I still need to use the old number: 220054
yeah dude i did the same thing Very frustrating. Sorry you're dealing with this too. I hope Bitinstant, and MtGox get this worked out. This is now changed! You can use both
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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FYourself
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Activity: 28
Merit: 0
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April 06, 2013, 04:58:24 PM |
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I used the cash to MtGox option.
On the bitinstant transaction screen it shows as a completed order, but the funds are not in my MtGox account.
I've recently found out that I used the wrong account number for that transaction. The Merchant ID I believe.
I used M59220054X. Instead I guess I still need to use the old number: 220054
yeah dude i did the same thing Very frustrating. Sorry you're dealing with this too. I hope Bitinstant, and MtGox get this worked out. This is now changed! You can use both hahaha well tht doesnt help transactions already created!!
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grubby21
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April 06, 2013, 05:08:15 PM |
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I sent $400.00 dollars yesterday from ZIPZap -->to bitinstant--> to mtgox account. According to Bitinstant it has been successfully deposited to my mtgox account. But no funds are showing. Just wanted to give my info if someone can look into it at mtgox support.
OrderID: 080855a8-c26f-4ec6-975f-571cceb61664 EventID: f33c00bd-e98f-4f4c-becf-dd48d8d678b2
thanks.
my first post so not sure if this is right place.
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JayTease
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April 06, 2013, 05:08:25 PM |
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I Ordered on Wednesday and have sent several emails without any response. I have not received any funds in my MTGox Account. I've lost out on a 30-40% jump in prices so far.
Here is the information I received from BitInstant:
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order OrderID: b882724d-4d21-4f6a-88d8-077cdd5e17db EventID: 7bdb24cf-8946-4f38-a747-cabbc8cbc2ea DestAccount: 353121 QuoteID: ddf050cd-886b-4751-8fde-3b022f9b452d User: SYSTEM DestExchange: mtgox eventtype: Order executed EventSentAt: 1365003045.82
I also received an API Response code but can't add it on MTGox.
What happens when you try and add the code? Hi URSAY, I get the following error: This code cannot be redeemed (non existing or already used) If I type in random letters the error is the same. Unlike a lot of people posting I did originally enter the correct account number, it just took me 2 days to figure out how to add the code. I haven't shared the code with anyone except BitInstant.
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Tyler94
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April 06, 2013, 05:25:14 PM |
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Well, it may have taken some time to get it figured out, but I got my money. So thank you. The time is understandable, given the insane volume lately (and it was my fault to begin with).
URSAY, I hope you're getting payed well enough to make dealing with people who get frustrated, like I did, worth it.
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