iNormalize
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April 09, 2013, 12:50:54 AM |
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Ursay,
I'm already on the list but I managed to get my order ID. 19452321-a648-4ada-8500-0fef7a9ac157
Stuck on the mt.gox loading phase.
If I went ahead and did another cash deposit whats the chances of it failing? 50/50 5% rough estimate is fine.
Thanks for the support, iNormalize
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thewebguy0
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April 09, 2013, 12:52:40 AM |
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I saw users posting earlier asking if anyone had received their coins or cash...
I RECEIVED MY DEPOSIT TO PAYPAL THAT I WAS WAITING FOR.
I CAN CONFIRM I JUST RECEIVED MY FUNDS!
Took some time, but they did finally come through.
URSAY: I was on the 4/7 list. You can mark me as resolved. Thank you.
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Singlebyte
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April 09, 2013, 01:06:09 AM |
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Anyone that used zipzap and gave me their zipzap #s...
I am about to resend your orders thru manually. I find this can resolve the issue in some cases. However, not all cases are resolved in this way and I will need to forward zipzap issue with further problems up the chain. I will post a list of people that have been pushed thru manually in a moment.
I did not post my ZipZap info in earlier posts. Here it is: Account Number: 907615835 And here is the other information: Quote ID 59941382-8236-4462-94d8-c7b687872612 Event ID 3ff601b0-d8e3-4df5-868b-71250fdfb9fb Thanks
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cooljay24
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April 09, 2013, 01:07:58 AM |
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URSAY - Just an update my issue has now been resolved and the money has been deposited into my PP account. Thank You for your help.
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URSAY
Legendary
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Merit: 1006
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April 09, 2013, 01:12:54 AM |
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If you are on this list then I have manually pushed your order thru. You may see results soon. Your tickets will remain open and they will still be escalated regardless. iNormalize / fuue83 / chase1420 / archfiendmaster / sandyjg9 / Protagonus / aqrulesms / Cogine / Tyraeil / Droganan / damavox / haggady
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aqrulesms
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April 09, 2013, 01:13:52 AM |
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If you are on this list then I have manually pushed your order thru. You may see results soon. Your tickets will remain open and they will still be escalated regardless. iNormalize / fuue83 / chase1420 / archfiendmaster / sandyjg9 / Protagonus / aqrulesms / Cogine / Tyraeil / Droganan / damavox / haggady Thanks for the update, I appreciate it
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dookiedue
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April 09, 2013, 01:16:16 AM |
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URSAY,
It looks like the bitcoins have finally shown up in my wallet. However I would like to open up another ticket as the bitcoins I received are about half the amount I was expecting. I don't think the bitcoins reflect the market price at my time of purchase, also I am under the impression per the BitInstant website that the fees would be waived due to the wait as well. PM me if you have any questions or need anymore information. Thanks...
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gordon154
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April 09, 2013, 01:18:27 AM |
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URSAY,
It looks like the bitcoins have finally shown up in my wallet. However I would like to open up another ticket as the bitcoins I received are about half the amount I was expecting. I don't think the bitcoins reflect the market price at my time of purchase, also I am under the impression per the BitInstant website that the fees would be waived due to the wait as well. PM me if you have any questions or need anymore information. Thanks...
I'm having the same problem but I feel like I'm being ignored.
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Statesman
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April 09, 2013, 01:19:34 AM |
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If you are on this list then I have manually pushed your order thru. You may see results soon. Your tickets will remain open and they will still be escalated regardless. iNormalize / fuue83 / chase1420 / archfiendmaster / sandyjg9 / Protagonus / aqrulesms / Cogine / Tyraeil / Droganan / damavox / haggady URSAY, I did receive the CURRENT price for BTC on Mt.Gox weighted average. ~189/BTC. However, my Quote and deposit were made on 4/7 at 4:45PM, at a weighted average of ~165/BTC. I would like to start a ticket to make up for the difference in BTC, as per Charlie's statement that quotes are always honored at that price. By my calculations, the deposit was short by .16 BTC. Quote ID: c1324b76-442e-45fe-b0f1-d444e99345e4 Event ID: 7141f172-8250-41f2-97de-3d58d59f4712 Again, requesting a ticket be opened to make up the difference in my Quoted price, versus what I've actually received. Thank you for all your hard work thus far, and I look forward to receiving the rest of my order. Thanks again.
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PC_Mobile
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April 09, 2013, 01:29:36 AM |
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I received my funds, however they were at today's market price. When I ordered 2 days ago, the market was $150 per coin, which should've gotten me about 2BTC. I only received 1.49. How do I start a ticket to get the difference back?
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jankins
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April 09, 2013, 01:34:26 AM |
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Updated list. [...] jankins
Hello URSAY, It looks like I was previously put on the list but I'm no longer on it -- have I been taken off of it? I still have no information on my order from 3/29, so it has now been 11 days. It's reassuring to see that you are dealing with other people here and they are reporting success, but it's still disconcerting to have had no direct contact with support 11 days after the transfer. Thanks for your help, I hope your system gets ironed out soon so all this stress on both sides of the transaction can be relieved. I apologize but I don't see you on any of my support lists. Would you kindly remind me of your issue and your order info? Thanks! No problem, here's my info: OrderID: d71b0d47-e59b-46c2-a42e-a4b81487e869 EventID: 25eaa724-da9c-4317-967d-6a7c13bbed58 QuoteID: 082bd727-74df-4d7d-bc9a-9ce1989d175e EventSentAt: 1364613532.92 FundsSent: $144.015 USD I used the M-prefixed account number and made my transaction on 3/29. Other people seem to have mentioned that the M-prefixed account # was causing errors, so I'm worried I made my transfer before they were accepted. I was also unaware that the APIResponse was redeemable, so I didn't use it, and didn't disclose it to anybody besides BitInstant within 24 hours. Can you try the GOX code? Hi URSAY, the money just showed up in my MtGox account, thanks so much! You can mark my case resolved. I'm a little bummed that I missed out on the increase over the last 11 days, but I'm glad it went through at any rate! thanks for your help!
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ruecanonrails
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April 09, 2013, 01:35:21 AM |
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Don't forget to take into account the fee's on each transaction.
Read the fine prints and check minimum transaction for fees
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jasnlcas
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April 09, 2013, 01:37:42 AM |
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PLEASE READ.
rm187 / jasnlcas
I need ANY info from you to lookup your order
quote: 3f0f97aa-876a-4a26-af0c-2693aaefbdd5 event: d68bbe44-7f4b-4bdf-900b-c88c7ef10fad
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pennypack
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April 09, 2013, 01:41:35 AM |
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URSAY / Charlie,
Thank you both for the quick turnaround on my issue. I just received my coins but they were not at the market value when i originally processed my order. I was given 2.487 coins. The price at the time of purchase was ~$156.00. In total i should have received 3.07 coins. Please open a ticket requesting the missing 0.583.
Quote ID 88e24363-b1ae-401e-a24a-4d6d94e8d37a Event ID d3512565-7fc8-4d39-aa12-ad9d0c20a555
zipzap accnt # 356314062
Please confirm that a ticket has been submitted for this issue.
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RainyVermillion
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April 09, 2013, 01:44:12 AM |
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Lost Money
Hi! Almost 24 hours ago I tried using BitInstant to fund my Mt. Gox account. Some of the transactions eventually showed up in my Mt. Gox, but there is one that still hasn't, and it's worrying me to death. $503.95 of my money has disappeared after successfully getting through ZipZap. The money was never deposited into Mt.Gox.
I lost the order number, but I know that it's one of these three ZipZap transactions ($503.95 each): 893711812, 899646723, or 224400564
I got ZipZap e-mail confirmation that the amounts were succesfully paid for all three transactions. However, only two eventually landed up in my Mt. Gox account. Could someone please look into this issue and ensure that my money either reaches me or my Mt. Gox account safely?
Also, because it past the guaranteed delivery time on at least two of those transactions, could you please refund the respective fees to my Mt. Gox account? I used BitInstant because I expected delivery within a few hours, but it didn't happen. Thanks!
ZipZap Won't Accept More Payments: Merchant Issue?
After a 4-hour crisis at CVS yesterday to make the three payments from above, I tried to make three more today (each with a different amount - learning my lesson from last time). Unfortunately, none of them went through, and the error message received was 'invalid amount' in each case. Once again, I was at CVS for 3 hours trying to resolve the issue with tech support. It never got solved. Here are my order Ids if it helps diagnose the problem:
Quote ID fde98ad7-b1bb-45ae-af41-cf746e53e049 Event ID a6210117-be44-47a4-a7d3-83fd71f6b443
Quote ID eec9cf44-defc-4d26-82ec-f0d227b5e05b Event ID e3d0a933-5b7a-48ab-a22a-bba5de44b3eb
Quote ID cdcba890-ea23-4754-84fd-c118d3f68609 Event ID 3043d13f-b2a5-4870-b2fe-7dd1fa357ff9
My question is: Could this possibly be an issue with BitInstant, or is that ALL on ZipZap? If it's ZipZap, please BitInstant please, stop using them eventually. They have caused problems for everyone - MoneyGram support staff and tech support and specialists are all tired of them, as well as CVS employees, and ME. I'm sure it's an issue you're already aware of, but I wanted to restate it just to emphasize how frustrating it is. The value is going up as I speak, and I should have had more BitCoins in my hand by now.
Thank You
All in all, I realize you guys at BitInstant are doing what you can to help us all out and I appreciate your service and how it has enabled me to rapidly fund my Mt. Gox account. Keep up the great work. I hope that my issues can be resolved as soon as possible (before the price goes up too high). Thank you!
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arkaideman
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April 09, 2013, 01:56:34 AM |
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has been over 24 hours since moneygram for mtgox deposit was sent.
quote id: 549c7f7e-e181-4197-ac98-948f71991aa4 event id: 034ed0da-79ad-46d5-bbad-0b22d7d55ab0 zipzap account #: 925019432
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thannon1261
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April 09, 2013, 01:58:01 AM |
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HAVENT HEARD BACK ANYTHING YET FROM ANYBODY DESPITE MY NUMEROUS ATTEMPTS SO ILL POST MY INFORMATION AGAIN!!
THIS IS THE EMAIL I RECEIVED FROM ZIP ZAP WHICH SHOWS THAT IT HAS BEEN PAID!!
Merchant order ID 5871c29e-3acd-414a-8d5d-9f9a95e6fa4e Customer account ID 624 410 676 Payment code 63632507 Status Paid Amount 350.00 USD Final full order amount 353.95 USD
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mwp
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April 09, 2013, 02:08:31 AM |
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Anyone that used zipzap and gave me their zipzap #s...
I am about to resend your orders thru manually. I find this can resolve the issue in some cases. However, not all cases are resolved in this way and I will need to forward zipzap issue with further problems up the chain. I will post a list of people that have been pushed thru manually in a moment.
I don't believe I have provided this on the forum, only in my emails. ZipZap Acct#520103516, OrderID 1196a228-be1c-46fe-92b6-d4556bf7e95d. Hopefully this helps. Thank you for your help in getting this resolved.
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gordon154
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April 09, 2013, 02:15:08 AM |
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I will never use BitInstant again. What a terrible service that has cost me time and money. I'll make sure to tell everyone not to use BitInstant.
I expect to receive a refund for the "service" charge, and the value of bitcoins during the time which I was quoted.
Quote ID d0d8ea70-dffb-44c1-bed6-b3c4596bebcf Event ID 30329da5-4fa7-4a37-9a82-a9b143445525
Sun Apr 7 14:17:47 2013
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