please, write to
support@e-coin.io from your registered email and we will look into it unless already done
I wrote early about that. Not answer from support.
And also we have problem with pending transaction.
I emailed to support about it too.
Transaction details:
# 458306 BTC->USD Pending BTC-0.190249
Where my 85$ on card of your service?
Why your commandship lie about Fast card load ?
Second day goes, but I have no money on my card: balance is empty and above transaction in pending state.
Support not answered.
I have very worse opinion and experience about e-coin.io service.
Sorry.
But service works worst!
Hello,
As far as I can see this transaction did not pass through. I know you saw incorrect balance, however I fixed it.
I have also replied to your ticket.
Today I enered to account and saw that Card Balance =0, Pending transaction was erased, bitcoin balance restored.
I tryed send bitcoin to another address, but was not successfull, there was error: "Timeout by sending message CreateTransactionMsg to "
I can not do with my bitcoins: not send to another address, not load the card.
Your service simplify grab bitcoins and all.
Please note, that I am not buy bitcoin via your service, I sent bitcoin from another bitcoin wallet in direct mode. And I see, that in e-coin wallet I can not do with <MY> bitcoins.
I seem that e-coin.io is scam. Be aware!