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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 617256 times)
Jcga
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March 07, 2016, 12:50:57 AM
 #3401

I agree with you all, this is really getting frustrating. Every other day there is a new problem, in all honesty this is very unprofessional to see from a "professional" exchange platform.

I've been a long time supporter of Kraken, however now there's been at least 1 or 2 problems EVERY week where there's been a downtime longer than 30 minutes. It's just ridiculous.

A multi-million dollar company like Kraken should have excellent protected servers and have good protection and backup routes when things happen. It looks like they do not, very frustrating to see that I can't go on about my normal Kraken day without an interruption.

+1
Very frustrating, I had some very bad days too, very.
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Ethey
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March 07, 2016, 02:33:02 AM
 #3402

ive tried the service. it works quit well.  Smiley
keep this up

regards

Kn_os
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March 08, 2016, 09:52:52 PM
 #3403

I agree with you all, this is really getting frustrating. Every other day there is a new problem, in all honesty this is very unprofessional to see from a "professional" exchange platform.

I've been a long time supporter of Kraken, however now there's been at least 1 or 2 problems EVERY week where there's been a downtime longer than 30 minutes. It's just ridiculous.

A multi-million dollar company like Kraken should have excellent protected servers and have good protection and backup routes when things happen. It looks like they do not, very frustrating to see that I can't go on about my normal Kraken day without an interruption.

+1
Very frustrating, I had some very bad days too, very.


Do not worry, kraken found way to resolve all this problems, just increased fee in 2 times, less users, less load, less problems, same profit :|
Serpens66
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March 09, 2016, 01:58:35 PM
 #3404

how money network fee is Kraken paying for a bitcoin withdrawal?
We do pay 0.0005 BTC fee for a withdrawal, but my transaction has only 0.00022541 BTC fee and is unconfirmed since 2 hours.

Mit Cointracking behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei Wink                              binance.je als EUR Börse
Testen ist kostenlos und mit dem obigen Link bekommst du 10% Rabatt auf die kostenpflichtigen Pakete. Thread                                        Great Freeware Game: Clonk Rage
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Serpens66
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March 10, 2016, 06:48:42 PM
 #3405

Does anybody else, who is trading via API, has heavy problems with it?
The support sadly is not able to do anything.

Since one whole week 60% or more of all API calls I do, does take more than 10 seconds, resulting in a timeout error (of course I can increase the time before the timeout error happens, but this would paralyze my bot, if he waits that much time everytime)
It is not possible to trade at Kraken with such a heavy delay.  I just wonder if it is only me, because here are no other complaints about this.

Of course also before it was horrible to trade at Kraken because of a delay, but it was only 5-10% of the calls which had such a dealy.

So maybe I missed something? Maybe there was a change by Kraken somewhere so I should update my bot or anything like that.. and all did this, but not me?

Mit Cointracking behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei Wink                              binance.je als EUR Börse
Testen ist kostenlos und mit dem obigen Link bekommst du 10% Rabatt auf die kostenpflichtigen Pakete. Thread                                        Great Freeware Game: Clonk Rage
Für instant Handel auch am Wochenende bei bitcoin.de sollte man das Fidorkonto verwenden Smiley FAQ Ref-Link: Registrieren
HPt
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March 12, 2016, 05:30:32 PM
 #3406

Why does https://status.kraken.com state that everything is operational despite the fact that the Kraken website and API are down for more than half an hour?
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March 12, 2016, 06:20:53 PM
 #3407

I would like to report the following bug (or nasty behaviour):
Kraken allows (without even warning) to sell the collateral that is needed to maintain an existing position. For example, assume there is an ETHBTC long position backed by a margin of 1000€ and now these 1000€ are sold for more ETH. Kraken doesn't decline or even warn, but instead executes this trade which immediately results in a margin liquidation since the bought ETH don't qualify as collateral (because, at Kraken, ETH is not a margin currency).
SebastianJu
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March 14, 2016, 09:37:53 AM
 #3408

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
coinpr0n
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March 14, 2016, 10:49:37 AM
 #3409

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

SebastianJu
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March 14, 2016, 01:28:54 PM
 #3410

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

Ah ok, thanks. Hope it happens still since it is still in that status and 12 UTC should be over already. Maybe they have many withdraws to work on.

Might be that I only withdrew in a week till now. So I did not see that they don't process on weekends.

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
Dargo
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March 14, 2016, 03:16:27 PM
 #3411

I would like to report the following bug (or nasty behaviour):
Kraken allows (without even warning) to sell the collateral that is needed to maintain an existing position. For example, assume there is an ETHBTC long position backed by a margin of 1000€ and now these 1000€ are sold for more ETH. Kraken doesn't decline or even warn, but instead executes this trade which immediately results in a margin liquidation since the bought ETH don't qualify as collateral (because, at Kraken, ETH is not a margin currency).

Thanks for the report - if you haven't done so already, please open a support request about this and PM me the request number so I can help ensure it gets the proper response.
Dargo
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March 14, 2016, 03:18:45 PM
 #3412

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

Ah ok, thanks. Hope it happens still since it is still in that status and 12 UTC should be over already. Maybe they have many withdraws to work on.

Might be that I only withdrew in a week till now. So I did not see that they don't process on weekends.

Let me know if it still says pending - if so it sounds like there is an issue and you should open a support request (and can PM me the request number).
SebastianJu
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March 14, 2016, 04:31:52 PM
 #3413

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

Ah ok, thanks. Hope it happens still since it is still in that status and 12 UTC should be over already. Maybe they have many withdraws to work on.

Might be that I only withdrew in a week till now. So I did not see that they don't process on weekends.

Let me know if it still says pending - if so it sounds like there is an issue and you should open a support request (and can PM me the request number).

Still nothing 4 and a half hour after 12 o'clock UTC.

Thanks for the offer, I will pm you my support ticket.

So far I had no errors or something like that when trying to withdraw.

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
piebeyb
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March 14, 2016, 04:34:06 PM
 #3414

just want to see the exchange of good kraken or not at least be a part of this thread, cheers
Jacobo454
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March 16, 2016, 09:53:38 AM
 #3415

Anyone else with SEPA withdrawal issues? Mine was put on hold and no response from support so far..
SebastianJu
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March 16, 2016, 10:02:30 AM
 #3416

Anyone else with SEPA withdrawal issues? Mine was put on hold and no response from support so far..

On hold or sending status? Mine was on sending until dargo checked out my support ticket. After that it went through. Don't know why it was not worked on.

Send dargo a pm with your ticket number...

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
Jacobo454
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March 16, 2016, 10:56:04 AM
 #3417

Anyone else with SEPA withdrawal issues? Mine was put on hold and no response from support so far..

On hold or sending status? Mine was on sending until dargo checked out my support ticket. After that it went through. Don't know why it was not worked on.

Send dargo a pm with your ticket number...

Status says "on hold". Its my first SEPA withdrawal, so maybe I made some mistake. I have created support ticket two days ago, maybe they have fev days backlog..
SebastianJu
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March 16, 2016, 12:58:13 PM
 #3418

Anyone else with SEPA withdrawal issues? Mine was put on hold and no response from support so far..

On hold or sending status? Mine was on sending until dargo checked out my support ticket. After that it went through. Don't know why it was not worked on.

Send dargo a pm with your ticket number...

Status says "on hold". Its my first SEPA withdrawal, so maybe I made some mistake. I have created support ticket two days ago, maybe they have fev days backlog..


Maybe when it is your first withdrawal you might check the verification status you have. It might be that the threshold of money you want to transfer is higher than the level of verification you currently have.

Might be they check you out first since it is your first withdraw too.

I think it's best to contact dargo. Somehow the support is not really usefull at kraken. Might be that they are overworked because of the current performance issues too.

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
alexanderrrr
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March 16, 2016, 02:18:06 PM
 #3419

Since Krakens main currency is EUR. Do I have to pay a conversion fee when withdrawing USD to my USD bank account?
Jacobo454
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March 19, 2016, 09:29:51 AM
 #3420

Anyone else with SEPA withdrawal issues? Mine was put on hold and no response from support so far..

On hold or sending status? Mine was on sending until dargo checked out my support ticket. After that it went through. Don't know why it was not worked on.

Send dargo a pm with your ticket number...

Status says "on hold". Its my first SEPA withdrawal, so maybe I made some mistake. I have created support ticket two days ago, maybe they have fev days backlog..


Maybe when it is your first withdrawal you might check the verification status you have. It might be that the threshold of money you want to transfer is higher than the level of verification you currently have.

Might be they check you out first since it is your first withdraw too.

I think it's best to contact dargo. Somehow the support is not really usefull at kraken. Might be that they are overworked because of the current performance issues too.
Thanks for help SebastianJu.

After fev days support replied whit detailed response why the SEPA didn't go through. The problem is with banks under Raiffeisen Bank group. They are apparently blocking any payment related to bitcoin..
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