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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3046303 times)
user27
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August 29, 2014, 10:37:10 AM
 #37441

Humble request, would KNC provide 2 to 1 pcie socket for both benefit!?

then we don't need to try lot of things, will knc support?

They were too cheap to include a second and third PCI-e power socket so I'm guessing that's unlikely; plus it wouldn't actually solve the single socket problem.

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August 29, 2014, 11:13:58 AM
 #37442

Humble request, would KNC provide 2 to 1 pcie socket for both benefit!?

then we don't need to try lot of things, will knc support?

They were too cheap to include a second and third PCI-e power socket so I'm guessing that's unlikely; plus it wouldn't actually solve the single socket problem.

More importantly that would be acknowledging there is a problem, so it will never happen.

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August 29, 2014, 11:54:42 AM
 #37443

Greetz everyone.

I'm in the United States.
After 4 months of having a paid in full status on KNC's website for my batch 2 Neppy (even though I requested a refund, they still shipped) I get this message yesterday from the UPS Message center:

"UPS DELIVERY Exception Reason:
A VALID TAX ID OR DEFERMENT NUMBER IS MISSING AND IS REQUIRED FOR CLEARANCE. WE ARE WORKING TO OBTAIN THIS INFORMATION. Exception Resolution:THE PACKAGE IS AT THE CLEARING AGENCY AWAITING FINAL RELEASE."

Does this mean that I have to have a Tax I.D., go to UPS & pay taxes which is even more money than I already paid $10.2KUSD?  If so, lesson learned. Never again.
Does anyone here have this experience?


Regards,

Suzukii

(Live long & ...keep mining)

Hardware:
Avalon 200Gh/s 55nm | Raspberry Pi model B | Minepeon 0.2.4.3 (...was 0.2.5-pr2) | BFGMiner 3.10.0 | 28x Manhattan USB 2.0/3.0 powered Hub | 5x ASIC Block Erupter @333 MH/s | 3x BFL Jalapeño's Total ~232.7 GH/s
poodle63
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August 29, 2014, 11:59:17 AM
 #37444

I see, that is the reason why, now I realize no body would like to acknowledge their fault, so I must pray my Tity last longer than it's ROI, and that time hope some body still willing to acquire my second Tity miner, otherwise it will become a ugly game.

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August 29, 2014, 12:33:58 PM
 #37445

Greetz everyone.

I'm in the United States.
After 4 months of having a paid in full status on KNC's website for my batch 2 Neppy (even though I requested a refund, they still shipped) I get this message yesterday from the UPS Message center:

"UPS DELIVERY Exception Reason:
A VALID TAX ID OR DEFERMENT NUMBER IS MISSING AND IS REQUIRED FOR CLEARANCE. WE ARE WORKING TO OBTAIN THIS INFORMATION. Exception Resolution:THE PACKAGE IS AT THE CLEARING AGENCY AWAITING FINAL RELEASE."

Does this mean that I have to have a Tax I.D., go to UPS & pay taxes which is even more money than I already paid $10.2KUSD?  If so, lesson learned. Never again.
Does anyone here have this experience?



UPS is going to need your SSN or your business Tax ID. This has happened a lot on large S3 shipments: https://bitcointalk.org/index.php?topic=671189.msg8068381;topicseen#msg8068381

You may want to call UPS to speed up the process.
smoothrunnings
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August 29, 2014, 01:04:27 PM
Last edit: August 29, 2014, 02:13:03 PM by smoothrunnings
 #37446

I just got confirmation from KNC Miner this morning that for those who orders the B1 and B2 Neptune's their 2nd free Neptune's value will be marked at $1000 USD. So if you have to pay customs in you country you are screwed, like me! lol


Anna (kncminer)
Aug 29 11:09

Hello SmoothRunnings,

The bonus miner will be shipped with declared value 1000 USD.

We cannot make it lower because after investigation on this matter it came out that customs will not let the product through if the mentioned price is lower, or will ban us for the future deliveries.

Best regards  |
Med vänlig hälsning
Anna Jagdhar

Kncminer
www.kncminer.com
Office: +46 8559 253 20


jpass022
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August 29, 2014, 05:28:04 PM
 #37447

What kills me is that the Jupiter boards had the mounting point for another power connector that no one needed. If they would have left that on the Neptune boards, there would significantly less complaints and returns. It was a pain soldering another power connector on the Neptune boards. But it made my ax1200i & ax1500i happy with 2 cables to each cube and no overheated wires or over-current problems...
smoothrunnings
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August 29, 2014, 07:08:21 PM
 #37448

What kills me is that the Jupiter boards had the mounting point for another power connector that no one needed. If they would have left that on the Neptune boards, there would significantly less complaints and returns. It was a pain soldering another power connector on the Neptune boards. But it made my ax1200i & ax1500i happy with 2 cables to each cube and no overheated wires or over-current problems...

What happens when you put a Y cable on your 5th miner and connect your 12 and 1500 to it? I would think both PSUs would balance out.
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August 29, 2014, 07:22:39 PM
 #37449

What kills me is that the Jupiter boards had the mounting point for another power connector that no one needed. If they would have left that on the Neptune boards, there would significantly less complaints and returns. It was a pain soldering another power connector on the Neptune boards. But it made my ax1200i & ax1500i happy with 2 cables to each cube and no overheated wires or over-current problems...

What happens when you put a Y cable on your 5th miner and connect your 12 and 1500 to it? I would think both PSUs would balance out.


This is not a good idea.  Do not mix PSUs on a single miner.

Tired of substandard power distribution in your ASIC setup???   Chris' Custom Cablez will get you sorted out right!  No job too hard so PM me for a quote
Check my products or ask a question here: https://bitcointalk.org/index.php?topic=74397.0
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August 29, 2014, 09:06:09 PM
 #37450

Hey all how do i do a hard reset on neptune controller board thanks all
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August 29, 2014, 09:28:28 PM
 #37451

Greetz everyone.

I'm in the United States.
After 4 months of having a paid in full status on KNC's website for my batch 2 Neppy (even though I requested a refund, they still shipped) I get this message yesterday from the UPS Message center:

"UPS DELIVERY Exception Reason:
A VALID TAX ID OR DEFERMENT NUMBER IS MISSING AND IS REQUIRED FOR CLEARANCE. WE ARE WORKING TO OBTAIN THIS INFORMATION. Exception Resolution:THE PACKAGE IS AT THE CLEARING AGENCY AWAITING FINAL RELEASE."

Does this mean that I have to have a Tax I.D., go to UPS & pay taxes which is even more money than I already paid $10.2KUSD?  If so, lesson learned. Never again.
Does anyone here have this experience?



Dealt with this crap on my SP30 order the item shipped from Israel to the US in one freaking day and has been help up in customs for two days.  I had to email what is called a customs form 50 with my taxID/SSN and address.  Basically information they already had.  Then the FDA decided to also hold it another 12 more hours and the finally released it at 3.30 am today. 

Guess what lass a$$ FedEx now tells me it missed the morning sort even after they had already got the clearance at the 3.30am release.  So now I am looking at a Tuesday deliver for an item that was shipped with $300 two day intnl shipping. 

So no hashing for me over the weekend before DIF goes up to 27k that's almost $240 in lost fiat earnings basically .5BTC I could have earned.  I asked them to request Saturday deliver and still have heard nothing yet WTF.  FEDEX sux!!!

Either I will contact billing over the weekend and bitch and moan for a refund or something on the shipping and then try and get it credited to me by the hardware vendor.

long short calling FedEx is a waste of time they do stuff at their own pace.  I already knew they needed this info on Wednesday and phoned in the info , requested the form etc. but they still did not submit anything until the person that processes international orders in Memphis TN (stupid lazy southerners) called me at 8am Thursday to tell me what I already know : my item was being held by customs.  and that the needed the import form.

I emailed it to her within 45 mins and she claims she submitted it but the item was not released by customs till 3.30 am.

Its a clusterfuck bro, if not for the rising DIFF I could handle it in a relatively sane fashion but like the rest of us I'm in a race against time to ROI.

⚫ ⚫ ⚫Make even more profit on crypto trading with secure automatic trading https://trade-mate.io⚫ ⚫ ⚫
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August 29, 2014, 10:37:36 PM
Last edit: August 29, 2014, 10:47:53 PM by jpass022
 #37452

What kills me is that the Jupiter boards had the mounting point for another power connector that no one needed. If they would have left that on the Neptune boards, there would significantly less complaints and returns. It was a pain soldering another power connector on the Neptune boards. But it made my ax1200i & ax1500i happy with 2 cables to each cube and no overheated wires or over-current problems...

What happens when you put a Y cable on your 5th miner and connect your 12 and 1500 to it? I would think both PSUs would balance out.


I wouldn't power one cube with 2 different PSUs or 2 in general...

I have 3 cubes on the 1500 (6 cables) and 2 cubes on the 1200 (4 cables)...there is room for up to 8 cables on each PSU

3.6 Th/s @ 1429W...
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August 29, 2014, 10:45:35 PM
 #37453

OMG!! Thank you very much for posting this info.
I asked about this on their forum, but never got a response.
At least, now I know.

I just got confirmation from KNC Miner this morning that for those who orders the B1 and B2 Neptune's their 2nd free Neptune's value will be marked at $1000 USD. So if you have to pay customs in you country you are screwed, like me! lol


Anna (kncminer)
Aug 29 11:09

Hello SmoothRunnings,

The bonus miner will be shipped with declared value 1000 USD.

We cannot make it lower because after investigation on this matter it came out that customs will not let the product through if the mentioned price is lower, or will ban us for the future deliveries.

Best regards  |
Med vänlig hälsning
Anna Jagdhar

Kncminer
www.kncminer.com
Office: +46 8559 253 20





BTC: 17sz6AoYVpwXjaStmnVCsGTufUhvrAMhTw
smoothrunnings
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August 30, 2014, 12:16:04 AM
 #37454

What kills me is that the Jupiter boards had the mounting point for another power connector that no one needed. If they would have left that on the Neptune boards, there would significantly less complaints and returns. It was a pain soldering another power connector on the Neptune boards. But it made my ax1200i & ax1500i happy with 2 cables to each cube and no overheated wires or over-current problems...

What happens when you put a Y cable on your 5th miner and connect your 12 and 1500 to it? I would think both PSUs would balance out.


I wouldn't power one cube with 2 different PSUs or 2 in general...

I have 3 cubes on the 1500 (6 cables) and 2 cubes on the 1200 (4 cables)...there is room for up to 8 cables on each PSU

3.6 Th/s @ 1429W...

You have 6 cables, why would do that?
smoothrunnings
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August 30, 2014, 12:21:31 AM
 #37455

On the system board for the Neptune there looks to be a MicroSD card slot on the top of the NIC controller card, is there any purpose to it?

THanks,
crashoveride54902
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August 30, 2014, 12:50:57 AM
 #37456

On the system board for the Neptune there looks to be a MicroSD card slot on the top of the NIC controller card, is there any purpose to it?

THanks,


ya you can reflash it if a flash went wrong

Dreams of cyprto solving everything is slowly slipping away...Replaced by scams/hacks Sad
user27
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August 30, 2014, 02:49:30 AM
 #37457

I have 3 cubes on the 1500 (6 cables) and 2 cubes on the 1200 (4 cables)...there is room for up to 8 cables on each PSU

3.6 Th/s @ 1429W...

You have 6 cables, why would do that?

Because if he only used three they would likely melt!

They were too cheap to include a second and third PCI-e power socket so I'm guessing that's unlikely; plus it wouldn't actually solve the single socket problem.
More importantly that would be acknowledging there is a problem, so it will never happen.

KfC told me that they have had 0.3% of cubes returned due to burnt out power sockets; I call that acknowledging there is a problem. Given that most people will have done a work around, soldered wires to board, splitter cables and so on the returns are still around 1/300 units.

Can you imagine if 1 in 300 Ford's was burning up due to a design fault? Or 1 in 300 Dell computers?

u27

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August 30, 2014, 04:09:09 AM
 #37458


KfC told me that they have had 0.3% of cubes returned due to burnt out power sockets; I call that acknowledging there is a problem. Given that most people will have done a work around, soldered wires to board, splitter cables and so on the returns are still around 1/300 units.

Can you imagine if 1 in 300 Ford's was burning up due to a design fault? Or 1 in 300 Dell computers?

u27

That's a bit of a straw-man. Nobody is dying from burnt out power sockets unless their building happens to catch fire: which anybody could and should prepare for.

I'm not aware of Dell's official failure rates but .3% doesn't sound unreasonable.

The biggest issue towards customer satisfaction is undeniably delivery date. Consistently missing shipping projections will hemorrhage returning customers: arguably irrelevant to their business model.

Horses in midstream.
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August 30, 2014, 04:13:20 AM
 #37459

KfC told me that they have had 0.3% of cubes returned due to burnt out power sockets; I call that acknowledging there is a problem. Given that most people will have done a work around, soldered wires to board, splitter cables and so on the returns are still around 1/300 units.

Can you imagine if 1 in 300 Ford's was burning up due to a design fault? Or 1 in 300 Dell computers?

u27

Even if that's an accurate number of returns to KnC, imagine the number of people who aren't interested in paying for and waiting for shit to ship to Sweden, to be fixed, and then shipped back.  If you're competent enough with a soldering iron you can have new plugs the next day delivered from Digikey, or solder some leads right to the board.
user27
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August 30, 2014, 06:16:21 PM
 #37460

I'm not aware of Dell's official failure rates but .3% doesn't sound unreasonable.

If they did have 1 in 300 fail in one specific way they would at least acknowledge the problem and fix it; then again Dell care if their customers come back.


Even if that's an accurate number of returns to KnC, imagine the number of people who aren't interested in paying for and waiting for shit to ship to Sweden, to be fixed, and then shipped back.  If you're competent enough with a soldering iron you can have new plugs the next day delivered from Digikey, or solder some leads right to the board.

Exactly, those who can't spare the hashing time or money in addition to those who have preempted the failure and taken action before it happens. I tried the stock setup with high quality 16AWG and 2/5 sockets failed thus far.

u27

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