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Question: What type of pool payouts do you prefer?
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Author Topic: [40+ PH] SlushPool (slushpool.com); World's First Mining Pool  (Read 3928048 times)
ehoitinga
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February 19, 2014, 09:35:43 AM
 #15201

Looks like i'm having the same problem as yesterday. Rewards of confirmed blocks not showing up in 'Confirmed
reward' field'. Raised a ticket '#ELP-671-47696' for this:

Code:
Hello,

It looks like I'm having the same problem as stated in ticket CYY-741-60342 again. Block 286444, 286486, 286500 and 286546 are
confirmed but the rewards are not showing in the 'confirmed reward' field. The sum of rewards of confirmed blocks 286444, 286486,
286500 and 286546 and the unconfirmed (at time of writing) blocks 286630, 286641 and 286654 corresponds with the figure in the
field 'Unconfirmed rewards'.

I added a screen shot of the actual stats page and account page.

With kind regards,

Unlike others I don't have problems with the ticketing system. The ticket I raised yesterday was answered and solved the same day. There
are quit a number of help-desks where you wait far more longer for your problem to be solved  Wink

So for me thumbs up for slush  Grin

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kabopar
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February 19, 2014, 09:46:24 AM
 #15202

Why am I the same speed so much less reward? Huh Huh

You are not alone with this problem for this particular block.  If you want you may raise a ticket on the Slush support page (see 'knowledge base' link on the left side of the Account Page, you'll need to register for this and then you'll be able to raise a new ticket).
Looks like there was some problem on Slush's side, which caused the reward of many people to drop to about 20-25% for this block.
kabopar
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February 19, 2014, 09:48:47 AM
 #15203

Looks like i'm having the same problem as yesterday. Rewards of confirmed blocks not showing up in 'Confirmed
reward' field'. Raised a ticket '#ELP-671-47696' for this:

Code:
Hello,

It looks like I'm having the same problem as stated in ticket CYY-741-60342 again. Block 286444, 286486, 286500 and 286546 are
confirmed but the rewards are not showing in the 'confirmed reward' field. The sum of rewards of confirmed blocks 286444, 286486,
286500 and 286546 and the unconfirmed (at time of writing) blocks 286630, 286641 and 286654 corresponds with the figure in the
field 'Unconfirmed rewards'.

I added a screen shot of the actual stats page and account page.

With kind regards,

Unlike others I don't have problems with a ticketing system. The ticket I raised yesterday was answered solved the same day. There
are quit a number help-desks where you far more longer for your problem to be solved  Wink

So for me thumbs up for slush  Grin
+1 on getting feedback on raised tickets, it is a good system, i just hope that they don't get 'swamped'...
faxfan2002
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February 19, 2014, 10:03:06 AM
 #15204

The issue with the last block looks fairly common, do these get resolved or should I raise my own ticket?
manic miner
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February 19, 2014, 10:05:55 AM
 #15205

Ok, noob question for ya.

Do we each need to raise a ticket for the same problem??
If there are many of us with the same problem blocks then is a fix for one a fix for all??
Otherwise Slush support will get swamped with each of us reporting the same problems.
kabopar
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February 19, 2014, 10:26:03 AM
 #15206

Ok, noob question for ya.

Do we each need to raise a ticket for the same problem??
If there are many of us with the same problem blocks then is a fix for one a fix for all??
Otherwise Slush support will get swamped with each of us reporting the same problems.
It is difficult to know if the priority of the issue is raised if there are multiple tickets, or if the support crew can manage multiple similar tickets in a flexible manner without getting swamped.
My low reward for the last block was just re-calculated, the outcome is much better than before (x3), but still slightly lower than my expectations (can live with that though...).

Cheers
manic miner
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February 19, 2014, 10:32:33 AM
 #15207

Maybe Slush could provide a list of current faults or support tickets.
Would help him by not getting flooded with dozens of the same fault reports.

How do we go about making such a request from him?
kabopar
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February 19, 2014, 10:38:41 AM
 #15208

Maybe Slush could provide a list of current faults or support tickets.
Would help him by not getting flooded with dozens of the same fault reports.

How do we go about making such a request from him?

Raise a ticket with this proposal? 
Mudbankkeith
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February 19, 2014, 11:09:15 AM
 #15209

Maybe Slush could provide a list of current faults or support tickets.
Would help him by not getting flooded with dozens of the same fault reports.

How do we go about making such a request from him?


Raise a ticket?  Roll Eyes

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InfiniteGrim
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February 19, 2014, 11:49:26 AM
 #15210

Not sure if anyone noticed, but as that last round was just confirmed it took away from my total... I believe there are two rounds missing because of whatever just happenned.
kabopar
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February 19, 2014, 11:54:00 AM
 #15211

Not sure if anyone noticed, but as that last round was just confirmed it took away from my total... I believe there are two rounds missing because of whatever just happenned.
Just a minute ago, my account page 'confirmed reward' and 'total reward' were corrected and are consistent with the values in the stats page (for Slush blocks #21696 to #21702).
Which rounds are missing for you?

Cheers
InfiniteGrim
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February 19, 2014, 12:12:27 PM
 #15212

Not sure if anyone noticed, but as that last round was just confirmed it took away from my total... I believe there are two rounds missing because of whatever just happenned.
Just a minute ago, my account page 'confirmed reward' and 'total reward' were corrected and are consistent with the values in the stats page (for Slush blocks #21696 to #21702).
Which rounds are missing for you?

Cheers

Its fixed already. They must be playing around with something to fix the errors. I just looked at the wrong time I guess.
ehoitinga
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February 19, 2014, 12:21:46 PM
 #15213

Ok. Fixed. Got  reply on my ticket:

Code:
Hello

we apologize for the inconvenience, as we were experiencing technical difficulties. The problem should be solved by now.
If not, please let us know.

If you have any further questions, please do not hesitate to contact us.

Best regards,
Pool support team

Looks OK to me now. I can't see if I am missing blocks. Numbers and rewards are OK here.  Smiley

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EasyQuest
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February 19, 2014, 12:49:23 PM
 #15214

Never utter a word about slush pool issues as they fix themselves......

I used to what most people are complaining about but I came to realize as many other older miners are is that the pool fixes itself. I love this pool. Too bad it is not as big as the latger pools.

My thinking is people cannot handle the bad streak this pools gets with it happens....
necro_nemesis
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February 19, 2014, 01:23:36 PM
 #15215

Never utter a word about slush pool issues as they fix themselves......

I used to what most people are complaining about but I came to realize as many other older miners are is that the pool fixes itself. I love this pool. Too bad it is not as big as the latger pools.

My thinking is people cannot handle the bad streak this pools gets with it happens....

How long does this self healing process generally take? I've got some rewards stuck in unconfirmed that were verified over a day ago. Just wondering when I should expect the Liquid Plumber to do it's work and ease the pipes.
Mudbankkeith
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February 19, 2014, 01:37:20 PM
 #15216

Never utter a word about slush pool issues as they fix themselves......

I used to what most people are complaining about but I came to realize as many other older miners are is that the pool fixes itself. I love this pool. Too bad it is not as big as the latger pools.

My thinking is people cannot handle the bad streak this pools gets with it happens....

How long does this self healing process generally take? I've got some rewards stuck in unconfirmed that were verified over a day ago. Just wondering when I should expect the Liquid Plumber to do it's work and ease the pipes.
when a blockie happens, the sh** piles up behind and just makes things worse.
If it were a home PC you could just pull the plugs.

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Jcga
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February 19, 2014, 01:45:14 PM
 #15217

Bonjour à tous Smiley
Hello to all Smiley

J'ai cette question svp, lorsque l''on voit défiler dans bfgminer "Pool 0 block found"
est ce que cela signifie que j'ai (la pool) participé à trouver un block
et pourquoi ne voit on pas après ce block dans "Statistiques"
et si oui, combien de temps après il apparait.

Grand merci Smiley

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February 19, 2014, 02:40:06 PM
 #15218

Why don't pool merger NameCoin mining?
KNK
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February 19, 2014, 02:59:01 PM
 #15219

Bonjour à tous Smiley
Hello to all Smiley

J'ai cette question svp, lorsque l''on voit défiler dans bfgminer "Pool 0 block found"
est ce que cela signifie que j'ai (la pool) participé à trouver un block
et pourquoi ne voit on pas après ce block dans "Statistiques"
et si oui, combien de temps après il apparait.

Grand merci Smiley
It means a block found on the network - not necessary from your 'Pool 0' and definitely not from you.
With bfgminer when you see "Found block for pool" - that is when it means YOU found it.

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FalconFly
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February 19, 2014, 03:37:39 PM
 #15220

Never utter a word about slush pool issues as they fix themselves......

I used to what most people are complaining about but I came to realize as many other older miners are is that the pool fixes itself. I love this pool. Too bad it is not as big as the latger pools.

My thinking is people cannot handle the bad streak this pools gets with it happens....

Usually - but not always and not for everyone. Nothing big, but it causes a certain loss over time and invisibly adds to the pool fee. More like a re-occuring annoyance that never gets explained.
The worst thing is that many problems are repeating over - and over - and over- and over - and effectively are never fixed, only workarounds are applied after sufficient tickets reach support.

Add to that the fact that the pool admin is AWOL most of the time, you get a pool that'll never ever make it >5% total hashrate. How could it under these circumstances ?
Fine with me btw. as I don't care anymore.

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