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[Joohansson]

What's up with this cracy ETH/BTC spike today, 1ETH = 7.84 BTC? That is a 10000% increase! How is that possible even with bots? I've seen a lot of those spikes lately, but not as crazy as this one. Must be some kind of record.

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[unotelly2]

So now i'm pre-verified...it means that I still can't trade in the future?

[Betfair]

can you answer my question on previous page about ripple wallet?

[Dargo]

can you answer my question on previous page about ripple wallet?

I think the fee is only for XRP deposits, not if you sell something else and have XRP from that.

[Dargo]

So now i'm pre-verified...it means that I still can't trade in the future?

It means that currently we can't service your state. Things could change later and we might be able to offer our service, but most likely it wouldn't be anytime soon.

[madgpt]

Dargo you probably missed my message.

It been a while now  , since my SEPA eur deposit was put on hold. Please help me with support that ignoring me.

"my deposit was put on hold , because one  of letters in my last name spelled like "š" instead of "s"
please check support ticket #287524 and help me to get deposit QCC3UAH-BH7WQD-NM327N credited.

Thank you for your assistance in this matter."

[aesma]

I've been doing some margin trading for a few days now, mostly making money for Kraken with fees, and always fighting against bots (I will probably buy one) and today more and more of my orders were cancelled, until I got the reason, Kraken doesn't have any more funds available for leveraging.

Too bad, but a bit reassuring at the same time that they don't allow unlimited marginal trading, I guess.

[azzur]

So now i'm pre-verified...it means that I still can't trade in the future?

It means that currently we can't service your state. Things could change later and we might be able to offer our service, but most likely it wouldn't be anytime soon.

Hi Dargo, could you please validate my understanding of how the deposit limit works...

My understanding is that the account freezes all deposits when the total sum of deposits within a 24 hr period exceeds the limit (including singular deposits that are still under the limit, for example if you make 2 deposits, one being 10k and the other 20k, and your limit is 10k, it won't even let you use the 10k). It then unlocks when enough time has passed to clear that limit (for example if you are 2x your limit, 2 days).

Are there any other factors?

[bitserve]

I've been doing some margin trading for a few days now, mostly making money for Kraken with fees, and always fighting against bots (I will probably buy one) and today more and more of my orders were cancelled, until I got the reason, Kraken doesn't have any more funds available for leveraging.

Too bad, but a bit reassuring at the same time that they don't allow unlimited marginal trading, I guess.

Oh... So that's what this message means?:

Reason       Insufficient margin

I thought it was another bug or something related to MY margin (which would be weird as I have way more funds than margin used).

Interesting to know. The bad thing is that if you don't notice it on time you can assume some orders have been executed when in fact has been cancelled afterwards. Fortunately I am always taking a look at my order history.

[ymer1]

Quick Question: Can I withdraw to a bank account in Mexico (with SWIFT) ? Right now I'm waiting for T3 verification but I want to make sure that I will be able to withdraw USD to my bank account

[Family Time]

I was verified to level 2 with a prompt response yesterday!  My only issue now is when I attempt to verify to level 3 the site will not accept my submission for proof of residence. It states: "Proof of residence: must be at least 98 KB and at most 3.0 MB."

I have tripled check and the .jpeg conforms to all pixel and size standards asked for.  Can you provide guidance?  Thanks.

[MortenV]

Hi Dargo,

I heard you are the man for speeding things a bit up around here.

I really want to get my account verified (tier 1 and 2) so I can start trading - Anything you can help with is much appreciated.

Thanks in advance!

Regards,
MortenV

[sfthomas]

Hi (Dargo?),

I have been waiting to get verified for 2 weeks now - needless to say there is some frustration on my side given the recent rise in certain prices
Filed a support request (275240) - I suspect you have an influx of new registrations, but if there is anything you can do to speed mine up, it would be highly appreciated.

Cheers,
./ThomasF

[pengo]

Hi Dargo,
I registered on 21/5 but my verification for Tier 2 is still in the processing phase, I creted the ticket n. 297244, can you please speed it up?
Thank you!

[jedaite]

I was verified to level 2 with a prompt response yesterday!  My only issue now is when I attempt to verify to level 3 the site will not accept my submission for proof of residence. It states: "Proof of residence: must be at least 98 KB and at most 3.0 MB."

I have tripled check and the .jpeg conforms to all pixel and size standards asked for.  Can you provide guidance?  Thanks.

Hey, make sure the SIZE of your document is at least 98kb and maximum 3MB. If that doesn't do it, then wait for support to reply.

[btcmachine]

Hello

From 3-4 hours i can open funding page on the Kraken website. Always i see this error:
http://s7.postimg.org/man0l49vf/screenshot_451.png

[flekkelek]

Hello

From 3-4 hours i can open funding page on the Kraken website. Always i see this error:

Refresh it. It's just a timeout error, probalby they are under heavy load atm.

[not.you]

polo refugees....

[Totscha]

Same old, same old... Every single time there is high traffic Kraken becomes unresponsive.

[stcramto]

yup, kraken is not really usable right now

only getting cloudflare errors