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[Retired]

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.

Are you on Fidor?

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[burak19]

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870

[Sipahi]

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.

Are you on Fidor?

Kraken support replied me and send the swift message. on the message " the money has been returned to intermediatery bank due to decision of the banks compliance" has been written. I asked my bank and they told me that they have no idea about it. On the 15 th of this month they sent the money back but I don't know actually how to get it back.

[torrentco]

why so many lost swift deposits?
i guess people should hold swift deposits for a while.

[Samarkand]

I don´t know if this is the right thread for it, but I have a suggestion.
Have you considered adding a USDT/EUR trading pair (you already have USDT/USD)?

If I want to buy USDT I now have to make 3 trades, because I deposit in €.
Afterwards I have to buy Bitcoin with my Euro and sell the BTC for $ in order to finally
be able to buy USDT.

If you would have a USDT/EUR trading pair I would be able to buy USDT with
a single trade instead of having to do the 3 trades I mentioned above.

Thank you for considering my feature request!

[kraken-elizabeth]

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870

You have been promised an update by today, please be patient until the day is over.

[CostaRibeiro]

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870

You have been promised an update by today, please be patient until the day is over.

I can't see how one can be patient with USD 100K flying since 15/09 and no answers from your side until today, can you?

 

[irlandescoin]

again missing deposit ticket: #702347

[forknote]

why so many lost swift deposits?
i guess people should hold swift deposits for a while.

This is bad news if they are losing deposits

[irlandescoin]

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.

Are you on Fidor?

Kraken support replied me and send the swift message. on the message " the money has been returned to intermediatery bank due to decision of the banks compliance" has been written. I asked my bank and they told me that they have no idea about it. On the 15 th of this month they sent the money back but I don't know actually how to get it back.

whwere you from? where do u live? do u have month income? like a normal job or business? If your answer that questions I might be able to say something for u.

[CostaRibeiro]

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.

Are you on Fidor?

Kraken support replied me and send the swift message. on the message " the money has been returned to intermediatery bank due to decision of the banks compliance" has been written. I asked my bank and they told me that they have no idea about it. On the 15 th of this month they sent the money back but I don't know actually how to get it back.

whwere you from? where do u live? do u have month income? like a normal job or business? If your answer that questions I might be able to say something for u.

Do you work for kraken?

[birr]

copy paste from withdrawal page
AYHB7YV   09-16-17 04:35:24 +0000   Wire Transfer   $17,445.06   $5.00   Cancel Requested
I opened a ticket but of course the response was the usual boilerplate.  Not one jot or tittle of substantive information.  They just said you'll have to wait.  Not one syllable more than that.
I just sent a reply

I am going to file a complaint with the Commodities Futures Trading Commission.
You have until the end of September to return the money, or give me a straight answer.

[Sipahi]

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.

Are you on Fidor?

Kraken support replied me and send the swift message. on the message " the money has been returned to intermediatery bank due to decision of the banks compliance" has been written. I asked my bank and they told me that they have no idea about it. On the 15 th of this month they sent the money back but I don't know actually how to get it back.

whwere you from? where do u live? do u have month income? like a normal job or business? If your answer that questions I might be able to say something for u.

Why would I give my personal information to you? Are you a Kraken employee?

[Sipahi]

Kraken support  team I need your assistance. I already wrote to Nevio about the refunding swift problem 2 days ago I am waiting a reply. I can't get my money back without your support. Please inform your bank. I wrote the problem and the solution to Nevio in a detailed way. This week I want to solve this problem. Thank you for the help.

ticket: 693050

[poordeveloper]

You can escalate your ticket through this form: https://goo.gl/forms/2VolutBY6HBGJRRA3

[burak19]

As I see that I am having the similar problem Sipahi is having. I also sent 100 K dolars to kraken and they told me that their bank (SMCB) is not letting them to have swift via US banks. I am tier 4 and my daily deposit limit is 100 K dolar. I was trying to use daily limit. Kraken is letting me to send 100 K but they don't even telling me the consequences that I can face while sending the swift. If they told me so I could send euros. Now they told me to investigate the money via my bank cause they don't have the money. Kraken support team you are also responsible for my missing deposit so you need to help me to find out my money. Please speak with your bank and send me the refunding swift message so I can find my money easily. And also you can check your accounts once again for the deposit. I am waiting to hear from you about the swift message.



ticket:706312

[sp_skeptic]

Another "withdrawal in limbo" problem here. We're a nonprofit that received a gift of cryptocurrency and registered on Kraken in order to liquidate it. We eventually got Tier 4 status.

We made, fortunately, only a small test sale and attempted to withdraw the proceeds to our bank. That was 28 days ago. The withdrawal is still listed as "pending" on Kraken. We submitted a ticket #647966 and heard that the problem was with SynapsePay and have attempted to contact them but haven't heard boo from them or, again, from Kraken on repeated attempts.

If Kraken is sending our money out into limbo and deciding after that it's not their problem, there is something seriously wrong here! If we could at least get the money into our Kraken account again we could buy Bitcoin and get it out that way.

[kraken-protocol]

Another "withdrawal in limbo" problem here. We're a nonprofit that received a gift of cryptocurrency and registered on Kraken in order to liquidate it. We eventually got Tier 4 status.

We made, fortunately, only a small test sale and attempted to withdraw the proceeds to our bank. That was 28 days ago. The withdrawal is still listed as "pending" on Kraken. We submitted a ticket #647966 and heard that the problem was with SynapsePay and have attempted to contact them but haven't heard boo from them or, again, from Kraken on repeated attempts.

If Kraken is sending our money out into limbo and deciding after that it's not their problem, there is something seriously wrong here! If we could at least get the money into our Kraken account again we could buy Bitcoin and get it out that way.

Hi, this ticket has been escalated up a level.  We want to make sure this problem is solved.  Thank you for bringing it to our attention, and don't hesitate to contact us again if the problem continues to occur.

[kraken-protocol]

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870

This appears to be solved, but if it ends up not having gone through then just let us know through support.

[CostaRibeiro]

Is it true that kraken is not accepting SWIFT transfers from US citizens?