Bitcoin Forum
November 22, 2019, 09:45:20 AM *
News: 10th anniversary art contest
 
   Home   Help Search Login Register More  
Pages: « 1 ... 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 [229] 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 ... 345 »
  Print  
Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 621457 times)
davecorn
Newbie
*
Offline Offline

Activity: 1
Merit: 0


View Profile
July 08, 2017, 05:08:16 PM
 #4561

People only care to comment when they have something to complain about, so in contrast let me share my experience, which is so far positive.

Lvl 1 verification: 4 days
Lvl 2 verification: 5 days
Lvl 3 verification: pending after 10 days (the only thing I'm not satisfied with)

Ethereum deposit: immediately when you get 30 verifications (cca. 15 mins with mist wallet default fee)
Adding a bank account: instant
1st SEPA bank wire withdrawal: 2 days
2nd SEPA bank wire withdrawal: 1 day

The trading interface is intuitive, I've never set anything by accident. I could withdraw a trade order that was partially complete, and the remaining funds were available for trading again in a matter of seconds. Sometimes the screens take 10 seconds to load but I can live with that. I advise people on using 2 factor authentication, that way you're less likely to get hacked.

All in all I had no issues with Kraken and it's my primary platform for trading.
1574415920
Hero Member
*
Offline Offline

Posts: 1574415920

View Profile Personal Message (Offline)

Ignore
1574415920
Reply with quote  #2

1574415920
Report to moderator
1574415920
Hero Member
*
Offline Offline

Posts: 1574415920

View Profile Personal Message (Offline)

Ignore
1574415920
Reply with quote  #2

1574415920
Report to moderator
1574415920
Hero Member
*
Offline Offline

Posts: 1574415920

View Profile Personal Message (Offline)

Ignore
1574415920
Reply with quote  #2

1574415920
Report to moderator
The Bitcoin Forum is turning 10 years old! Join the community in sharing and exploring the notable posts made over the years.
1574415920
Hero Member
*
Offline Offline

Posts: 1574415920

View Profile Personal Message (Offline)

Ignore
1574415920
Reply with quote  #2

1574415920
Report to moderator
1574415920
Hero Member
*
Offline Offline

Posts: 1574415920

View Profile Personal Message (Offline)

Ignore
1574415920
Reply with quote  #2

1574415920
Report to moderator
1574415920
Hero Member
*
Offline Offline

Posts: 1574415920

View Profile Personal Message (Offline)

Ignore
1574415920
Reply with quote  #2

1574415920
Report to moderator
Afrikoin
Legendary
*
Offline Offline

Activity: 1484
Merit: 1003


alan watts is all you need


View Profile
July 08, 2017, 07:02:39 PM
 #4562

kraken is one of the best exchanges in the industry

im also a huge fan of Jesse Powell as a person

worth listening  to how he got started in Bitcoin on a podcast show

he was featured as a guest by Adam Levine on lets talk bitcoin



              ▄▄▄██████▄▄▄
          ▄██████████████████▄
       ▄████████████████████████▄
 ▄▄  ▄████████████████████████████▄
███████████████████████████████████▄
 ▀▀█████████████████████████████████▄
   ██████████████████████████████████
   ██████████████████████████████████
   ██████████████████████████████████
   ██████████████████████████████████
   ▀████████████████████████████████▀
    ▀██████████████████████████████▀
     ▀▀██████████████████████████▀
        ▀██████████████████████▀
           ▀▀▀████████████▀▀▀
.
.....
.....
.....
.....
.....
.....





Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 10, 2017, 07:49:44 PM
 #4563

hi Kraken

i wired a USD Swift deposit via SMBC.  on 19th June.

still no deposit reflects on my account

i wrote to support twice with no responses in both

I've talked to my bank, they said money was  wired to correct receiver.

please help me resolve this

i have added all relevant details of swift wire confirmation via support

ticket number 412707

thanks

bumped

i sent another support message

with more details
request (419399)

please help me resolve this

will appreciate
thanks


bank advised me to send payment confirmation document to kraken

this apparently aid kraken in tracing payment from  your end

its a pdf document

with all swift wire details

resolved.

thank you kraken!

bumping this because i need clarification

support ticket 412707

Hi "   "

Thank you for resolving my ticket.

I have a question regarding what you said

"It appears that it was not automatically assigned to your account as the transaction was missing the deposit reference required to automatically assign it to your account."

was this an error on my end or on Kraken's end?

I ask because

a) i was careful to add all the details from Kraken's deposit page
b) i would like this not to happen in future

what should i do next time to make sure this does not happen again? My wire Transfers typically took 24 - 48 hours.

I assume you followed the instructions telling you to include the deposit reference number with the deposit? If so, then I would talk to you bank and explain that the reference number didn't come through. They may not have any suggestions for how to prevent this, but they may be able to recommend a different field to put the reference number in or something like that. Unfortunately even if everything is done correctly with your bank there can still be problems with the reference number not coming through on our end (sometimes the correspondent bank that the payment gets routed through will drop this information for example).
Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 10, 2017, 07:58:41 PM
 #4564

People only care to comment when they have something to complain about, so in contrast let me share my experience, which is so far positive.

Lvl 1 verification: 4 days
Lvl 2 verification: 5 days
Lvl 3 verification: pending after 10 days (the only thing I'm not satisfied with)

Ethereum deposit: immediately when you get 30 verifications (cca. 15 mins with mist wallet default fee)
Adding a bank account: instant
1st SEPA bank wire withdrawal: 2 days
2nd SEPA bank wire withdrawal: 1 day

The trading interface is intuitive, I've never set anything by accident. I could withdraw a trade order that was partially complete, and the remaining funds were available for trading again in a matter of seconds. Sometimes the screens take 10 seconds to load but I can live with that. I advise people on using 2 factor authentication, that way you're less likely to get hacked.

All in all I had no issues with Kraken and it's my primary platform for trading.

kraken is one of the best exchanges in the industry

im also a huge fan of Jesse Powell as a person

worth listening  to how he got started in Bitcoin on a podcast show

he was featured as a guest by Adam Levine on lets talk bitcoin

Thank you for the kind words.  It's true that clients generally only go to social media to complain and the typical experience most of our clients have is much better than what you might think from social media comments. But of course I don't mean to suggest we don't have issues right now - we absolutely do and are working to fix.
phunixx
Member
**
Offline Offline

Activity: 121
Merit: 10


View Profile
July 10, 2017, 08:47:31 PM
 #4565

whats the matter with kraken atm?
Cant buy or sell due to website freezing when placing orders
jedaite
Full Member
***
Offline Offline

Activity: 126
Merit: 100


View Profile
July 11, 2017, 10:23:19 PM
 #4566

whats the matter with kraken atm?
Cant buy or sell due to website freezing when placing orders


Same here. Selling is also a problem. I wanted to sell some BTC at a price that was in the order book (the price that you automatically get when trying to sell) and the order wouldn't get filled. I also get a 10 second freeze or so after placing my order. This is very strange and I just lost the chance to make a bit of profit. I also tried to buy BTC at below market value and below some of the first orders in the order book and my order wouldn't get filled. This cost me some 140 EUR in profit and now I lost like 60 EUR.
I know it's small change, but hey, it's still something.

wickedgoodtrader
Full Member
***
Offline Offline

Activity: 220
Merit: 100


View Profile
July 11, 2017, 10:27:15 PM
 #4567

I've been having a hell of a time trading. As said, I've seen orders in the book that I try to sell or buy from and they don't go through. I even just had a limit buy order in that showed up on the book, then a minute later a big sell came and pushed right down through my limit buy order. Then I see my limit order is gone and was never even filled. It's like they have those fucking bots jumping in front of you at all times, then when it's not going to work out for them they cancel your shit.
Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 11, 2017, 10:30:45 PM
 #4568

whats the matter with kraken atm?
Cant buy or sell due to website freezing when placing orders


Same here. Selling is also a problem. I wanted to sell some BTC at a price that was in the order book (the price that you automatically get when trying to sell) and the order wouldn't get filled. I also get a 10 second freeze or so after placing my order. This is very strange and I just lost the chance to make a bit of profit. I also tried to buy BTC at below market value and below some of the first orders in the order book and my order wouldn't get filled. This cost me some 140 EUR in profit and now I lost like 60 EUR.
I know it's small change, but hey, it's still something.

I've been having a hell of a time trading. As said, I've seen orders in the book that I try to sell or buy from and they don't go through. I even just had a limit buy order in that showed up on the book, then a minute later a big sell came and pushed right down through my limit buy order. Then I see my limit order is gone and was never even filled. It's like they have those fucking bots jumping in front of you at all times, then when it's not going to work out for them they cancel your shit.

Thanks for the reports - Part of it is probably due to heavy traffic/volume on the site, but we'll take a look for anything else that can be addressed.
demkd
Full Member
***
Offline Offline

Activity: 239
Merit: 100


View Profile
July 12, 2017, 04:29:19 AM
 #4569

Some problems with funding, deposit & withdraw.
"Feature Disabled
This feature is not currently available."
What's happening?
Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 12, 2017, 04:35:19 AM
 #4570

Some problems with funding, deposit & withdraw.
"Feature Disabled
This feature is not currently available."
What's happening?

Thanks - we are aware of this and working to resolve the issue.

https://status.kraken.com/
aesma
Hero Member
*****
Offline Offline

Activity: 896
Merit: 505



View Profile
July 12, 2017, 05:42:01 AM
 #4571

Wasn't the disabling intentional on your part due to some other problem ?

I tried making 3 SEPA withdrawals last night and they all failed without explanation after a few minutes. The bank accounts were the same I always use.

After that I made a BTC withdrawal and that went fine.
Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 12, 2017, 06:32:05 AM
 #4572

Wasn't the disabling intentional on your part due to some other problem ?

I tried making 3 SEPA withdrawals last night and they all failed without explanation after a few minutes. The bank accounts were the same I always use.

After that I made a BTC withdrawal and that went fine.

No, it wasn't intentional, it was a technical issue. It has now been resolved though and funding is back online.
azzur
Newbie
*
Offline Offline

Activity: 13
Merit: 0


View Profile
July 12, 2017, 06:45:15 AM
 #4573

Hi Dargo

I tried looking for the answer to this on your help page but couldn't find it.

I was able to close an eth/eur position using my USD. What exchange rate is used in this situation?

Also it doesn't seem to let me 'settle' the position in that situation, but it lets you close it. If you guys are exchanging EUR/USD, why not allow me to settle with USD for a eth/eur position rather than only allowing 'close'?
Beanzzzandtoast
Newbie
*
Offline Offline

Activity: 25
Merit: 0


View Profile
July 12, 2017, 09:59:13 AM
 #4574

Hi everyone,

Wondering if anyone has any experience with this. Stumbled across a few threads and PM'd a few to try to get some insight.

I made a SEPA deposit on 26/06, submitted a request on 29/06 where no had gotten back to me but it was marked as solved. DID the same again on the 05/07 and again 2 days ago. it has now been 2 and a half weeks since I made the transfer, and there has no response or anything from kraken. It is so infuriating. Has this happened to anyone else before?

They asked for my details (kraken ref, IBAN etc.) which I had already submitted to them in the original ticket.  I have contact my bank and they have stated that it has been cleared from my account through them.

Would anyone know a time frame? It says 2-5 days for a SEPA transfer and it's been 16 days now. I've made transfers before and they've been fine. It's very frustrating that I can't access my funds when I need to, and I can't contact anyone there to discuss. I can't even transfer from other wallets to Kraken to withdraw as going by the previous results I might not be able to. They marking my cases as solved too even though no one is talking to me. I feel like there' just some guy there lolling ticking solved at all the requests and just ignoring them.

Any help would be appreciated as it sucks being pied off by the support staff. Cheers guys
aesma
Hero Member
*****
Offline Offline

Activity: 896
Merit: 505



View Profile
July 12, 2017, 02:11:45 PM
 #4575

You should send your ticket # to Dargo.
Beanzzzandtoast
Newbie
*
Offline Offline

Activity: 25
Merit: 0


View Profile
July 12, 2017, 06:32:29 PM
 #4576

You should send your ticket # to Dargo.

Thanks for replying. I PM'd him earlier, so hopefully he gets back to me. Appreciate it man  Grin
aesma
Hero Member
*****
Offline Offline

Activity: 896
Merit: 505



View Profile
July 12, 2017, 06:52:08 PM
 #4577

You're welcome.

I have made my SEPA withdrawals again, they show as "sending".
Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 12, 2017, 07:17:56 PM
 #4578

Hi Dargo

I tried looking for the answer to this on your help page but couldn't find it.

I was able to close an eth/eur position using my USD. What exchange rate is used in this situation?

Also it doesn't seem to let me 'settle' the position in that situation, but it lets you close it. If you guys are exchanging EUR/USD, why not allow me to settle with USD for a eth/eur position rather than only allowing 'close'?

If it's the eur/usd rate you are wondering about, I think we pull that from one of the forex sites, but I'm not sure which one. I'll see if I can find out.

In order to "settle" you need to have the funds in kind that we loaned to you when the position was opened and we don't do exchange in that situation (so if you went long eth/usd, you borrowed usd and need to have that usd on balance to settle). We try to keep the need for doing these additional exchanges for margin trading to a minimum, so we don't plan to offer the ability to settle with USD when you need EUR or anything like that. 
Basson13
Newbie
*
Offline Offline

Activity: 5
Merit: 0


View Profile
July 12, 2017, 07:29:32 PM
 #4579

Hi all,
I just released a new app on Google Play : KrakAPI
It allows check markets, have details on the balance in real time and place orders.

Please let me know if you enjoy it.

Ben
Dargo
Legendary
*
Offline Offline

Activity: 1820
Merit: 1000



View Profile
July 12, 2017, 07:36:33 PM
 #4580

Hi all,
I just released a new app on Google Play : KrakAPI
It allows check markets, have details on the balance in real time and place orders.

Please let me know if you enjoy it.

Ben

Please be careful about using 3rd party applications. To be safest, you should at most give the app permission to check balances or just use it to check prices and nothing more. Allowing access to place orders is risky unless you are certain the app can be trusted and you should definitely never give and app permission to make withdrawals. 
Pages: « 1 ... 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 [229] 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 ... 345 »
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!