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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 609710 times)
torrentco
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November 08, 2017, 08:03:20 PM
 #5361

kraken is down as always.
504 gateway timeout.
what a joke.
why the hell they dont solve this server problem.it has been months damn it.
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Jimmi Andersen
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November 08, 2017, 08:21:28 PM
 #5362

kraken is down as always.
504 gateway timeout.
what a joke.
why the hell they dont solve this server problem.it has been months damn it.
So you stayed with them for months? We should all just leave. There are many other exchanges.

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taserz
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November 08, 2017, 08:21:42 PM
 #5363

I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...

Thank the lord I just closed it.

Want to throw me a tip: 1E5bZiPAh7Yt1VqNUyk7y9r48zpbGNTEUA
Mining bitcoin since 2011.
Best nerd decision of my life.
ccminer.net
Sr. Member
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Activity: 595
Merit: 251


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November 08, 2017, 08:27:24 PM
 #5364

I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...

Thank the lord I just closed it.

Me too after 12 hours!!!
Now try to Withdraw and I see the usual connection error, and sometimes a message that the withdrawals are disabled!!

In all these not even a tweet from KRAKEN, congratulations folks  Wink
taserz
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November 08, 2017, 08:32:11 PM
 #5365

I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...

Thank the lord I just closed it.

Me too after 12 hours!!!
Now try to Withdraw and I see the usual connection error, and sometimes a message that the withdrawals are disabled!!

In all these not even a tweet from KRAKEN, congratulations folks  Wink

Never have issues with withdrawing really. I am Tier 4 so i might not have the same limitations during peak time.


Want to throw me a tip: 1E5bZiPAh7Yt1VqNUyk7y9r48zpbGNTEUA
Mining bitcoin since 2011.
Best nerd decision of my life.
tezcatcatl
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November 08, 2017, 08:50:23 PM
 #5366

Wow, all day long, I could not trade today. Literally all day long 504..
NorrisK
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November 08, 2017, 09:38:56 PM
 #5367

Seems to be working fine again.

Or fine, as fine as you could expect with the current trading engine.
ccminer.net
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November 08, 2017, 11:37:13 PM
 #5368

Seems to be working fine again.

Or fine, as fine as you could expect with the current trading engine.

I've been able to cancel my order and withdraw in more than 12 hours!

I'm out of here folks!!
kraken-protocol
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November 08, 2017, 11:44:15 PM
 #5369

I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...

Thank the lord I just closed it.

Me too after 12 hours!!!
Now try to Withdraw and I see the usual connection error, and sometimes a message that the withdrawals are disabled!!

In all these not even a tweet from KRAKEN, congratulations folks  Wink

In fairness, there is a tweet up about the situation which provides some detail on status:

https://twitter.com/krakensupport/status/928363914298920960

We do acknowledge the problems that have occurred and are occurring, and are committed to working to improve.

Thank you for contacting us.
alexrossi
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Make winning bets on sports with Sportsbet.io!


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November 09, 2017, 08:43:36 AM
 #5370

not going to make trades again, i'm waiting for the new trading engine after spending 30 minutes today to place a single order...


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justas696661
Newbie
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November 09, 2017, 11:09:16 AM
 #5371

well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.

yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,

hackers was in my kraken account about 15 mins, but as i said , website was extremely slow.  i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ??  can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
taserz
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Mining since 2011


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November 09, 2017, 11:20:35 AM
 #5372

well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.

yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,

hackers was in my kraken account about 15 mins, but as i said , website was extremely slow.  i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ??  can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.

your dumb for not having 2fa in the first place.

Want to throw me a tip: 1E5bZiPAh7Yt1VqNUyk7y9r48zpbGNTEUA
Mining bitcoin since 2011.
Best nerd decision of my life.
justas696661
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November 09, 2017, 11:27:51 AM
 #5373

well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.

yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,

hackers was in my kraken account about 15 mins, but as i said , website was extremely slow.  i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ??  can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.

your dumb for not having 2fa in the first place.

blaming will not help now, i cannot return in the past. now i just asking for info about API..
Totscha
Hero Member
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Activity: 1088
Merit: 585



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November 09, 2017, 12:36:01 PM
 #5374

well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.

yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,

hackers was in my kraken account about 15 mins, but as i said , website was extremely slow.  i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ??  can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.

your dumb for not having 2fa in the first place.

*You're

I love irony...  Grin
Inspector_Cypto
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November 09, 2017, 02:27:59 PM
 #5375

Just to provide an impartial review of my experience:

New to kraken. Transferred money. Needed more verification which was my error. Contacted support. WOW!!! Fastest support ever. Really needs to be mentioned. I've never experienced such great customer support. Multiple emails all answered in less than an hour. Verified and money released extemely fast.

Yes, the website has been a bit slow and accessing it a few days ago was near impossible. But these things happen and yes it is something that has to be worked on. What I care about is customer support though and that my money is safe and that if I have any issue or a question I know it can be resolved fast. That's what matters most. What use is a website that works fast that if you have withdrawal issues or your money isn't safe or you can't get support to get verified etc.

I can see how some of you are annoyed with Kraken's shortcomings but in terms of customer support my experience has been very impressive. Try contacting Coinbase to resolve an issue and you'll wait a week for a useless copy/paste.
Kraken-Septimus
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November 09, 2017, 02:59:28 PM
 #5376

well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.

yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,

hackers was in my kraken account about 15 mins, but as i said , website was extremely slow.  i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ??  can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.

Hi justas696661. If you haven't already please open a ticket and here. Please indicate in the subject that you have been hacked and escalate that ticket using this form.

Just to provide an impartial review of my experience:

New to kraken. Transferred money. Needed more verification which was my error. Contacted support. WOW!!! Fastest support ever. Really needs to be mentioned. I've never experienced such great customer support. Multiple emails all answered in less than an hour. Verified and money released extemely fast.

Yes, the website has been a bit slow and accessing it a few days ago was near impossible. But these things happen and yes it is something that has to be worked on. What I care about is customer support though and that my money is safe and that if I have any issue or a question I know it can be resolved fast. That's what matters most. What use is a website that works fast that if you have withdrawal issues or your money isn't safe or you can't get support to get verified etc.

I can see how some of you are annoyed with Kraken's shortcomings but in terms of customer support my experience has been very impressive. Try contacting Coinbase to resolve an issue and you'll wait a week for a useless copy/paste.

Hi Inspector_Cypto. Thanks for the kind words!

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
TorinsBoogle
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November 09, 2017, 03:11:22 PM
 #5377

I have been unable to add a new withdrawal wallet to my Kraken account. I need to withdraw my funds from the exchange. I have constantly tried to add a new wallet for a couple days but all I keep getting when I confirm in my email is " Could not approve withdrawal The withdrawal approval code is invalid or has expired." I have submitted a request but I fear I will not get a response so I felt the need to post here in hopes someone from Kraken will see my issue and help me. Request number (838187) is the request I filed and would greatly appreciate a response.
Inspector_Cypto
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November 09, 2017, 03:19:45 PM
 #5378

I have been unable to add a new withdrawal wallet to my Kraken account. I need to withdraw my funds from the exchange. I have constantly tried to add a new wallet for a couple days but all I keep getting when I confirm in my email is " Could not approve withdrawal The withdrawal approval code is invalid or has expired." I have submitted a request but I fear I will not get a response so I felt the need to post here in hopes someone from Kraken will see my issue and help me. Request number (838187) is the request I filed and would greatly appreciate a response.

If it helps you ease your mind. I've just added my first withdrawal address and it all worked smoothly.
Have you made sure you are logged into Kraken before clicking the confirmation email?
Perhaps give that a shot if you haven't already
TorinsBoogle
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November 09, 2017, 03:28:07 PM
 #5379

I have been unable to add a new withdrawal wallet to my Kraken account. I need to withdraw my funds from the exchange. I have constantly tried to add a new wallet for a couple days but all I keep getting when I confirm in my email is " Could not approve withdrawal The withdrawal approval code is invalid or has expired." I have submitted a request but I fear I will not get a response so I felt the need to post here in hopes someone from Kraken will see my issue and help me. Request number (838187) is the request I filed and would greatly appreciate a response.

If it helps you ease your mind. I've just added my first withdrawal address and it all worked smoothly.
Have you made sure you are logged into Kraken before clicking the confirmation email?
Perhaps give that a shot if you haven't already

Yeah I have had a lot of time to get creative over the past few days. I have made sure I was logged into Kraken and the email at the same time. It said in the email that the link was good for one hour so I have even tried waiting at different time intervals to click the confirmation link, 5min, 10min, 20min, 30min, 45min and 60min all to no avail. Tied about everything I could think of, thx though for the response. I will keep the forum updated on the progress.
thenarog
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November 09, 2017, 04:07:44 PM
 #5380

well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.

yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,

hackers was in my kraken account about 15 mins, but as i said , website was extremely slow.  i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ??  can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.

Hi justas696661. If you haven't already please open a ticket and here. Please indicate in the subject that you have been hacked and escalate that ticket using this form.

Just to provide an impartial review of my experience:

New to kraken. Transferred money. Needed more verification which was my error. Contacted support. WOW!!! Fastest support ever. Really needs to be mentioned. I've never experienced such great customer support. Multiple emails all answered in less than an hour. Verified and money released extemely fast.

Yes, the website has been a bit slow and accessing it a few days ago was near impossible. But these things happen and yes it is something that has to be worked on. What I care about is customer support though and that my money is safe and that if I have any issue or a question I know it can be resolved fast. That's what matters most. What use is a website that works fast that if you have withdrawal issues or your money isn't safe or you can't get support to get verified etc.

I can see how some of you are annoyed with Kraken's shortcomings but in terms of customer support my experience has been very impressive. Try contacting Coinbase to resolve an issue and you'll wait a week for a useless copy/paste.

Hi Inspector_Cypto. Thanks for the kind words!

So kraken-septimus, when kraken is criticize , you don't talk. When someone talk good about your website, you are here !

Can you find a solution for me or you want to make me wait another month ? How much post do i have to make to finally get an answer ?

Ticket #418084

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