Bitcoin Forum
October 18, 2019, 10:22:53 AM *
News: 10th anniversary art contest
 
   Home   Help Search Login Register More  
Pages: « 1 ... 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 [264] 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 ... 345 »
  Print  
Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 619963 times)
AlexUAE777
Newbie
*
Offline Offline

Activity: 32
Merit: 0


View Profile
November 02, 2017, 12:07:48 PM
Last edit: November 02, 2017, 12:37:59 PM by AlexUAE777
 #5261

It's just impossible to use it.
90% of time it refuses orders, sometimes refused orders suddenly somehow becomes accepted.
So double-triple-sell/buy should not surprise you when you work with kraken.
Sometimes when you need to sell or buy right now - you just can't and loose moment.

We are migrating from kraken.


UPD. Anyway I hope they could fix it and we can continue use it, because in other senses it has its strong advantages.
1571394173
Hero Member
*
Offline Offline

Posts: 1571394173

View Profile Personal Message (Offline)

Ignore
1571394173
Reply with quote  #2

1571394173
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1571394173
Hero Member
*
Offline Offline

Posts: 1571394173

View Profile Personal Message (Offline)

Ignore
1571394173
Reply with quote  #2

1571394173
Report to moderator
1571394173
Hero Member
*
Offline Offline

Posts: 1571394173

View Profile Personal Message (Offline)

Ignore
1571394173
Reply with quote  #2

1571394173
Report to moderator
1571394173
Hero Member
*
Offline Offline

Posts: 1571394173

View Profile Personal Message (Offline)

Ignore
1571394173
Reply with quote  #2

1571394173
Report to moderator
mastahofdesastah
Full Member
***
Offline Offline

Activity: 163
Merit: 100


View Profile
November 02, 2017, 01:07:32 PM
 #5262

Kraken, your site is a shame.

100s of orders cancelled since weeks. Your trading enginge is absolutely broken. And this after disabling advanced trandings. Loosed a lot of money with you, i quit with your site  Embarrassed

But since your site is so buggy i cant withdrawal my btc. Only error messages...

Can you fix almost the withrawal function. So at least people can go to another exchange after you screwed them enough. Thanks

- Service is currently disabled. Please try again later
- Permission denied
- This action is not available for tier level 3

CryptoTeng
Member
**
Offline Offline

Activity: 167
Merit: 15


View Profile
November 02, 2017, 02:17:15 PM
 #5263

I totally agree with people who are pissed at the current Kraken service. Actually I think it is by far one of the worst trading platforms currently around.
In my company, we recently did some measurements on the percentage of Eservice unavailability, meaning the number of Eservice unavailable replies when trying to place an order, or cancel orders. The results where seriously scaring.
As note: we use a semiautomatic placement system, and analyzed the logs
To share some numbers with you:
yesterday we reached a failure rate of more than 80% when trying to cancel orders. Ie., a list of 75 orders was prepared and sequentially cancelled. In the end only 14 where cancelled, 61 were not cancelled.
These 61 orders were then put i the list again, and sequentially cancelled. Result: 37 cancel failures = 60.6%
After the third iteration there were still 24 orders not cancelled. So in the end, the number of calls to cancel 75 orders will be at least 199 calls. And only if the 4th iteration goes flawless (which I dont expect) . Pretty impressive...well done and applause to the Kraken rip-off team..aka development team.

Next, we took a look at placed orders over the past months. Here we saw that close to 30% of all orders to be placed ended up in Eservice unavailable errors, and needed to be placed again. And today...omg...more than 125 Eservice unavailable failures on 100 orders which need to be placed, meaning that it takes more 225 placement calls to place 100 orders.

Apparently, the team of Kraken solely consist of amateurs trying to present themselves as professionals running a trading platform, including false promises on the service level and even praising themselves as the best platform for BTC exchange (seriously written on their website), in order to get new customers which they can rip-off. I am actually disgusted by this type of people who are capable of maintaining this level of lies while they have serious issues with their trading engine which have been going on for almost half a year, if not longer.
e-coinomist
Legendary
*
Offline Offline

Activity: 1736
Merit: 1052


Money often costs too much.


View Profile
November 02, 2017, 02:31:55 PM
 #5264

Kraken server:



Some gateway errors, they are on Cloudflare it seems. One flare must have made a direct hit.

Under load the system looses it's Tier 1,2,3 data so no withdrawals possible because of missing registration documents WHISKEY TANGO FOXTROT is wrong on their server farm?! No money to buy a brand new toaster?
That should not affect cancelling or placing orders.

Considering to move, too. Cannot deposit if I cannot withdraw. Who knows if the funds would not get lost in a situation like that.
No other site seems to have issues today. Just Kraken.
CryptoTeng
Member
**
Offline Offline

Activity: 167
Merit: 15


View Profile
November 02, 2017, 02:42:44 PM
 #5265

Kraken should have the honesty to close its service until they have finally solved these massive issues, or all customers should get a massive rebate/refund on trading fees if they keep on running.
heliben
Newbie
*
Offline Offline

Activity: 12
Merit: 0


View Profile
November 02, 2017, 03:18:06 PM
 #5266

it really is rediculous, I have been trying to get a simple buy order through for 2 days now... no luck.

the other day I had another series of errors, gave up and closed the site. came back a couple hours later to find that my order had misteriously been executed....

I am a little scard to trade there now, do I have to sit in front of the screen for 3 hours to be sure, in case I get an error again (very likely)Huh
sverox
Newbie
*
Offline Offline

Activity: 39
Merit: 0


View Profile
November 02, 2017, 03:21:29 PM
 #5267

By-bye Kraken!
With 50+ tryouts i success withdraw my money (ZEC and BCC). No more pain.
CryptoTeng
Member
**
Offline Offline

Activity: 167
Merit: 15


View Profile
November 02, 2017, 03:29:08 PM
 #5268

it really is rediculous, I have been trying to get a simple buy order through for 2 days now... no luck.

the other day I had another series of errors, gave up and closed the site. came back a couple hours later to find that my order had misteriously been executed....

I am a little scard to trade there now, do I have to sit in front of the screen for 3 hours to be sure, in case I get an error again (very likely)Huh

You should be really scared. Cause this is very typical for Kraken, and the dev team either dos not care, or is not up to the task to solve this issue.

One advise regarding this phenomenon. It can easily take up 5 min for the system to accept/show your order. So, in 99% of the cases if your order does not show up after 5 min, you can place it again.
You could write a little loop to check the order book in regular intervals, to see whether your order was placed (hint, do the same for the trade history).

Alternatively, you could also ignore Kraken and move on to another trading platform. Most of them which we encountered work fine. Im not naming any here as this would the wrong place to promote them.

mastahofdesastah
Full Member
***
Offline Offline

Activity: 163
Merit: 100


View Profile
November 02, 2017, 03:32:38 PM
 #5269

By-bye Kraken!
With 50+ tryouts i success withdraw my money (ZEC and BCC). No more pain.


Lucky you. Since hours i try to withrawal my BTC. No luck

If i wouldn't know better, i would call it scam.
pigi66
Newbie
*
Offline Offline

Activity: 40
Merit: 0


View Profile
November 02, 2017, 05:03:52 PM
 #5270

Hi. I made a transfer to € 18 on my Kraken account this is the ACCURDR-OJZAGQ-WMLXDJ code.
The transfer failed because it was not accepted by the recipient.
Can I cancel the transfer and have my money on my Kraken account?
The transfer is still sending.
 I opened a ticket 2 days ago but I did not reply.
 who can help me?
Thanks!!!!!

If you like, you can escalate your ticket here to get a higher priority: https://bitcointalk.org/index.php?topic=290799.msg21354866#msg21354866


I have not received any response yet! I had to open another ticket ....nr 795881


now the payment is made but the bank asks for a transfer receipt for a check !!!!
please help me
pigi66
Did you try to follow the procedure for ticket escalation?
Yes ! but i don't recived any answer  Cry Angry

Please help me. My English is terrible!
But...

I made a transaction from kraken to another exchange (this can not be done!).
I immediately informed Kraken with a ticket No. 781148 and did not answer me.
Now the transaction is successful but this is a mistake for anti-money laundering rules.
I need to figure out where the money is.
Kraken gave the payment order but has not yet happened?
the other exchange does not accept payments between exchange but this is also a general rule of kraken?
If the payment is blocked, the money returns to my kraken account?
I ask for help to you
 thank you
Pigi66
bitjoin
Hero Member
*****
Offline Offline

Activity: 1050
Merit: 500


View Profile
November 02, 2017, 05:52:14 PM
 #5271

By-bye Kraken!
With 50+ tryouts i success withdraw my money (ZEC and BCC). No more pain.


Lucky you. Since hours i try to withrawal my BTC. No luck

If i wouldn't know better, i would call it scam.

Have you got an actual withdraw sat waiting or site errors are not letting you put it through? all i can say is i continue to have very decent experience moving funds in and out of kraken.  I've not had a problem yet so dont know how that might go.  However maybe you should consider the volume of people they might be dealing with right now is huge.

 
                                . ██████████.
                              .████████████████.
                           .██████████████████████.
                        -█████████████████████████████
                     .██████████████████████████████████.
                  -█████████████████████████████████████████
               -███████████████████████████████████████████████
           .-█████████████████████████████████████████████████████.
        .████████████████████████████████████████████████████████████
       .██████████████████████████████████████████████████████████████.
       .██████████████████████████████████████████████████████████████.
       ..████████████████████████████████████████████████████████████..
       .   .██████████████████████████████████████████████████████.
       .      .████████████████████████████████████████████████.

       .       .██████████████████████████████████████████████
       .    ██████████████████████████████████████████████████████
       .█████████████████████████████████████████████████████████████.
        .███████████████████████████████████████████████████████████
           .█████████████████████████████████████████████████████
              .████████████████████████████████████████████████
                   ████████████████████████████████████████
                      ██████████████████████████████████
                          ██████████████████████████
                             ████████████████████
                               ████████████████
                                   █████████
.CryptoTalk.org.|.MAKE POSTS AND EARN BTC!.🏆
[/table
sverox
Newbie
*
Offline Offline

Activity: 39
Merit: 0


View Profile
November 02, 2017, 06:37:41 PM
 #5272

I lost ~700-800 EUR today because their system (not accepted orders, cannot set/cannot cancel order, not accessible site, random errors, and tons other errors i see for n-th time). Tired and i decide stop loss because kraken non working site and get my crypto back. There is other better working exchanges.
Kraken-Septimus
Full Member
***
Offline Offline

Activity: 338
Merit: 101


https://support.kraken.com


View Profile WWW
November 02, 2017, 08:35:11 PM
 #5273

Hi Everyone.

I see lots of frustrated messages today, which is understandable as we have been experiencing many failed orders today. It's very unpropitious and it's something we are looking to correct in the near future.

We have been saying for quite some time that there will be an update on our trading engine and we now have a general idea of when that will be. After many months of hard work the plan is to have it completed by the end of the year. This is not a promise but it is the goal.

Thank you all for your ongoing fortitude.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
jahead
Full Member
***
Offline Offline

Activity: 168
Merit: 100


View Profile
November 03, 2017, 12:04:10 AM
 #5274

Hi Everyone.

I see lots of frustrated messages today, which is understandable as we have been experiencing many failed orders today. It's very unpropitious and it's something we are looking to correct in the near future.

We have been saying for quite some time that there will be an update on our trading engine and we now have a general idea of when that will be. After many months of hard work the plan is to have it completed by the end of the year. This is not a promise but it is the goal.

Thank you all for your ongoing fortitude.

serious talking: you should give your user a f*cking big warning-sign before they deposit fiat/crypto in your exchange, because your sorry and your words doesnt help anybody at all after it, its to dangerous to trade on your platform anymore and i mean this serious, people will lose a lot of money because the kraken-engine is not working fine.
if you are not able to run this nice and fluid, you should inform your users to withdrawal all the currencies and close the service till you fixed all the problems.
i will not recommend your exchange to other users from now.

edit: i can not imagine you ever used your own service for daytrading, you would be angry, disappointed and pissed off, believe me...
taserz
Full Member
***
Offline Offline

Activity: 541
Merit: 118


Mining since 2011


View Profile
November 03, 2017, 06:38:06 AM
 #5275

I keep getting 809: Exchange API is unavailable like this is terrible. I have margins calls I can't close because of the fact the website is not working.

Want to throw me a tip: 1E5bZiPAh7Yt1VqNUyk7y9r48zpbGNTEUA
Mining bitcoin since 2011.
Best nerd decision of my life.
Totscha
Hero Member
*****
Offline Offline

Activity: 1183
Merit: 605



View Profile
November 03, 2017, 07:22:44 AM
 #5276

Hi Everyone.

I see lots of frustrated messages today, which is understandable as we have been experiencing many failed orders today. It's very unpropitious and it's something we are looking to correct in the near future.

We have been saying for quite some time that there will be an update on our trading engine and we now have a general idea of when that will be. After many months of hard work the plan is to have it completed by the end of the year. This is not a promise but it is the goal.

Thank you all for your ongoing fortitude.

These are issues we have been pointing out for the last few years. I'm guessing your current page & trading engine are not scalable. And you basically gave up on it since it's probably also why your support is swamped in support tickets (your Twitter bot isn't helping make this better either).

So in comes the new trading engine. A shinning savior that will turn everything it touches to gold. Let's call it Midas. Hooray!
CryptoTeng
Member
**
Offline Offline

Activity: 167
Merit: 15


View Profile
November 03, 2017, 07:48:16 AM
 #5277

Hi Everyone.
..... After many months of hard work the plan is to have it completed by the end of the year. ....

By then end of which year do you mean with this? Is it 2017, or another yet unknown year.

If you would have put has much effort in development of the trade engine as people are doing in order to cope with your miserable service, then there would not be this problem at all.

However, for the past months it was just a bunch of hollow promises of things being improved.

Calling your dev team "incompetent" is an insult to incompetent people.
CryptoTeng
Member
**
Offline Offline

Activity: 167
Merit: 15


View Profile
November 03, 2017, 08:07:08 AM
 #5278

Error-log update;

The situation has barely improved from yesterday. The last measurement shows a total of 82 Eservice unavailable failures on the last 100 orders which where tried to be placed. Aka a total of 182 calls to place 100 orders.

The numbers of calls which got a correct API reply which included order ID (and other relevant info) was 51. Meaning that 49 orders where unknown after 182 calls for 100 orders. Some of these were found in the open order list, others were still not placed.
thenarog
Member
**
Offline Offline

Activity: 113
Merit: 10


View Profile
November 03, 2017, 12:31:15 PM
 #5279

Hi Everyone.

I see lots of frustrated messages today, which is understandable as we have been experiencing many failed orders today. It's very unpropitious and it's something we are looking to correct in the near future.

We have been saying for quite some time that there will be an update on our trading engine and we now have a general idea of when that will be. After many months of hard work the plan is to have it completed by the end of the year. This is not a promise but it is the goal.

Thank you all for your ongoing fortitude.

It will be not like that, if you did your job. Again i send my id photo for my account to change my email adress of my account. I go Tier 2 and again no responses from your crew. I escalate my ticket some many times...
Just for an email change.

Ticket #418084
mastahofdesastah
Full Member
***
Offline Offline

Activity: 163
Merit: 100


View Profile
November 03, 2017, 01:01:58 PM
 #5280

Error-log update;

The situation has barely improved from yesterday. The last measurement shows a total of 82 Eservice unavailable failures on the last 100 orders which where tried to be placed. Aka a total of 182 calls to place 100 orders.

The numbers of calls which got a correct API reply which included order ID (and other relevant info) was 51. Meaning that 49 orders where unknown after 182 calls for 100 orders. Some of these were found in the open order list, others were still not placed.

In other words 18% of the 100 calls worked out?
Pages: « 1 ... 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 [264] 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 ... 345 »
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!