crysper
Newbie
Offline
Activity: 14
Merit: 0
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September 05, 2016, 09:51:36 AM |
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Hey,
I can't see my cards with funds... what's happening?
Please send an email to your users when you are updating your system and things like this happen, you'll cause unnecessary worries for some people.
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"Governments are good at cutting off the heads of a centrally
controlled
networks like Napster, but pure P2P networks like Gnutella and Tor seem
to be holding their own." -- Satoshi
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gosha@e-coin (OP)
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September 05, 2016, 11:50:41 AM |
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Thank you for your tremendous patience. Both the mobile app and web version are back to normal now. We are very sorry for any inconveniences caused by the unplanned maintenance. Our support team are currently working hard to reply to all your emails and requests. Please, feel free to email us at support@wirexapp.com if you faced any issues during the outage time or have any questions.
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Jeremycoin
Legendary
Offline
Activity: 1022
Merit: 1003
𝓗𝓞𝓓𝓛
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September 05, 2016, 12:25:18 PM |
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@Jeremycoin , As far as I know there isn't , and according to them , only fees there is are available on this page : https://www.e-coin.io/bitcoin-debit-card-fees-and-limits (with no hidden fees) but even If there is , you should be able to see them in the "USD" (or whatever currency you have) tab in your account. As for your second problem , I had this issue a few weeks ago but It was a technical issue from their part (maintenance) and It got fixed. (It's working fine for me right now) Those are the looks of the Fees, I don't quite understand about this. I just withdraw 3 times from my card, but these are the fees I've to pay 3.50+1.15+3.50+2.26+3.50+0.33 = 14.24 USD It just seems too much for me
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faucet used to be profitable
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gosha@e-coin (OP)
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September 05, 2016, 02:14:53 PM |
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Those are the looks of the Fees, I don't quite understand about this. I just withdraw 3 times from my card, but these are the fees I've to pay 3.50+1.15+3.50+2.26+3.50+0.33 = 14.24 USD It just seems too much for me looking at the list, $3.50 is the International ATM withdrawal fee (when you withdraw cash in a currency different from the currency of the card). Plus, there is a 3% commission that MasterCard/Visa charge for the currency conversion. Does this sum up, according to your calculations? Both these fees are clearly listed in the fees page mentioned above, albeit, they are not charged by Wirex/E-Coin, but the issuing bank and Visa/MasterCard themselves.
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aleandromagno
Legendary
Offline
Activity: 1323
Merit: 1000
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September 14, 2016, 02:05:59 AM |
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Those are the looks of the Fees, I don't quite understand about this. I just withdraw 3 times from my card, but these are the fees I've to pay 3.50+1.15+3.50+2.26+3.50+0.33 = 14.24 USD It just seems too much for me looking at the list, $3.50 is the International ATM withdrawal fee (when you withdraw cash in a currency different from the currency of the card). Plus, there is a 3% commission that MasterCard/Visa charge for the currency conversion. Does this sum up, according to your calculations? Both these fees are clearly listed in the fees page mentioned above, albeit, they are not charged by Wirex/E-Coin, but the issuing bank and Visa/MasterCard themselves. In my opinion it looks like withdrawal was made in foreign (not as on debit card is written) currency. When i used my EURO bitcoin debit card and i withdraw other currency from ATM it was this same.. Sorry, but rules are rules.. At the beginning I was upset as you, but if you do not want to pay commissions and other stupid things you have to wait for someone who will create a similar service in your country! .. Do not wait! Be the first!
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gosha@e-coin (OP)
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September 15, 2016, 03:36:30 PM |
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Those are the looks of the Fees, I don't quite understand about this. I just withdraw 3 times from my card, but these are the fees I've to pay 3.50+1.15+3.50+2.26+3.50+0.33 = 14.24 USD It just seems too much for me looking at the list, $3.50 is the International ATM withdrawal fee (when you withdraw cash in a currency different from the currency of the card). Plus, there is a 3% commission that MasterCard/Visa charge for the currency conversion. Does this sum up, according to your calculations? Both these fees are clearly listed in the fees page mentioned above, albeit, they are not charged by Wirex/E-Coin, but the issuing bank and Visa/MasterCard themselves. In my opinion it looks like withdrawal was made in foreign (not as on debit card is written) currency. When i used my EURO bitcoin debit card and i withdraw other currency from ATM it was this same.. Sorry, but rules are rules.. At the beginning I was upset as you, but if you do not want to pay commissions and other stupid things you have to wait for someone who will create a similar service in your country! .. Do not wait! Be the first! guys, we are able to add more currencies, however, it comes at a rather hefty cost, so, would only make sense if there is sufficient demand. This forum is one of the sources of information for us to see where such demand may be sufficient, so, please, do share your wishes
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iron77
Member
Offline
Activity: 112
Merit: 22
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September 15, 2016, 06:53:19 PM |
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gosha@e-coin, here you go: one vote for Polish Zloty (zł/PLN) from me.
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maincoon
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September 17, 2016, 08:16:16 PM |
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gosha@e-coin, here you go: one vote for Polish Zloty (zł/PLN) from me.
Bumping, one-vote for Polish Zloty as well.
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Superzpay
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September 18, 2016, 08:54:10 PM |
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Are you still do not deliver debit card to Pakistan? I want to order one debit card for my use, please assist me in that matter. If you can provide me then please pm me for more process. I will order one.
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0day
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September 18, 2016, 08:56:19 PM |
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Are you still do not deliver debit card to Pakistan? I want to order one debit card for my use, please assist me in that matter. If you can provide me then please pm me for more process. I will order one.
I think this thread is up to date till now so it mean they do not send their bitcoin debit cards to Pakistan. Try ANX Debit card I think they can provide you their debit card I have found that info from a tutorial on google search.
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Hire me for your campaign management
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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September 19, 2016, 07:29:39 AM Last edit: September 19, 2016, 07:47:09 AM by lite |
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Looks like e-coin/wirex still have some issues, i tried to withdraw/load today and it just doesn't happens. after 20 secs or so i see the message "Timeout by sending message CreateTransactionMsg to".
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gosha@e-coin (OP)
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September 19, 2016, 11:48:04 PM |
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gosha@e-coin, here you go: one vote for Polish Zloty (zł/PLN) from me.
Bumping, one-vote for Polish Zloty as well. would need at least a few thousand of those keep them coming!
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gosha@e-coin (OP)
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September 19, 2016, 11:48:39 PM |
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Are you still do not deliver debit card to Pakistan? I want to order one debit card for my use, please assist me in that matter. If you can provide me then please pm me for more process. I will order one.
Pakistan is still not on the list of countries our bank can issue cards to
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gosha@e-coin (OP)
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September 19, 2016, 11:49:38 PM |
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Looks like e-coin/wirex still have some issues, i tried to withdraw/load today and it just doesn't happens. after 20 secs or so i see the message "Timeout by sending message CreateTransactionMsg to".
have you contacted support? if issue still not resolved, please, PM your registered e-mail, will have it addressed
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maincoon
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September 20, 2016, 12:41:02 AM |
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gosha@e-coin, here you go: one vote for Polish Zloty (zł/PLN) from me.
Bumping, one-vote for Polish Zloty as well. would need at least a few thousand of those keep them coming! How much? 3000 will be enough? Poland needs PLN denominated prepaid card.
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Wirex
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September 20, 2016, 03:29:29 PM |
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Hello Good people of Bitcoin Talk! Last week we make an interesting update to the Wirex System. Now, you can have up to 6 bitcoin Debit cards, one for each currency, one from each type. Check it now and try this new feature. Let us know If you like how it works https://wirexapp.com/blog/update-wirex-cards/
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Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
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SlarkBoy
Member
Offline
Activity: 114
Merit: 11
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September 22, 2016, 06:26:46 PM |
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load my USD card today. failed. BTC not refunded back to my account. Feeling bad. Bye bye my $500
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oshikuru
Newbie
Offline
Activity: 17
Merit: 0
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September 25, 2016, 09:01:52 PM |
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You've got problems with addy generation:
3EQq6CXbtcd3SPmQ1PWPzBWrD4XaXHChKF is not a valid address, such as all that your system generates. I sent $80 to this address, please do somehow and give me my money back.
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OmegaStarScream
Staff
Legendary
Offline
Activity: 3472
Merit: 6125
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September 26, 2016, 07:05:49 AM |
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You've got problems with addy generation:
3EQq6CXbtcd3SPmQ1PWPzBWrD4XaXHChKF is not a valid address, such as all that your system generates. I sent $80 to this address, please do somehow and give me my money back.
I just tried to generate a few addresses using E-coin and all of them works fine when I check them on the blockchain.info , my guess is that you added something to that address . Either way , while you are sending using a wallet (most of the known ones anyway) , they should check the address (If it's valid or not) , If it's not then you won't be able to send. Please post your Bitcoin address you sent from so we could check the transaction and see what really happened.
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oshikuru
Newbie
Offline
Activity: 17
Merit: 0
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September 26, 2016, 01:55:52 PM |
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It was sent from an exchanger.
Thing is that not only one address was wrongly generated, i got ~ 20-30 bad. After some time, logout login worked fine. Was able to talk to exchanger and to send the money to good account.
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