Wow searing has officially saved my ass.
On the phone with DHL as we speak. They said that KNC never entered a zip code on my shipping address and that it was NOT going to my destination. I double checked my order details and sure enough I entered everything correctly.
PLEASE DO YOURSELF A FAVOR AND CALL DHL.
Also I was told that my stuff was stuck with customs and I won't likely see anything until Monday what a bummer. oh well Im glad its en route
Saved me too! Thanks, Searing!!!! My gear was headed to the wrong state! DHL had the same city name, but different state and zip code. Phew! The rep said it'd arrive tommorow (Friday).
1-800-225-5345
heh glad to help read my post on the KNC refund of my 2nd miner Saturn 520x was in processing (few posts back) customer service really came thru
in a big way ..was in processing and everything but tell anyone that want to do this to be quick I really think they are gonna wrap this 1st run up in
the next few days....(still amazed had an order 1 day late..only ..so far...at the time I called and the Saturn wad
.in processing..they coulda just hung up an said nothing they could do (I was just
kinda going thru the motions for ego sake with the email)....really went to town tracked down miner (and I assume others) chased it down from the plant
which is located elsewhere all under the current probably hell of the working conditions of KNC now I'd expect....so yeah they coulda done the easy way
and told me it was in processing elsewhere so no chance .lot less work....went the extra mile.....very impressed ...pass this stuff forward who those who
don't know of this small timeline for refunds on after oct 15th stuff
(ie not shipped yet) and to be quick and the DHL stuff ..as a shipper .they don't seem to be too organized in the states at all....not looking forward to seeing how my box arrives
Oh by the way after announcing ONE HOUR or so ago I was gonna get a paypal refund..on my 520x Saturn 2nd order from KNC..
...paypal has just sent me an email my Saturn 520x has been fully REFUNDED! jeez.....they may not be perfect but I gotta admit they seem to be at least
trying to improve at KNC...and customer service seems to have really taken to the notion of "repeat customers".
AND my Jupiter arrives tomorrow ..this lucky streak has to end just be kind to me on forums tomorrow when my Jupiter tries to pretend it is a "brick" and I yell for help on here!
an't that always the case
Searing