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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3039464 times)
demonmaestro
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October 14, 2013, 07:22:41 PM
 #15921

Well i hate to say it but i am pretty certain that KNC wont make it on time. It is now 9:91 pm there and still (Order #6xxx Paid (Payed) ) for me. They have one day but my stuff aint even processing. so i guess they wont make the promised 15th delivery date. Sad I had high hopes for KNC  Cry   I guess now we call can make predictions on how long it will take for everyone to get there miners. I am give it till the end of the month. but that month may turn into months on top of the November delivery. Lets just hope not. Take all and wish everyone luck.  Smiley

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October 14, 2013, 07:25:57 PM
 #15922

The Aussie Emu had a Seasonic 850 die after about 10 mins of mining yesterday during a power-cycle

Any other details?  Jumper?  Voltage tester on the mb connector?
it had the paperclip trick employed by a "professional electrician" because Emus cant handle 4v color coded wires.... but no tester was employed... it was running fine... after we were done flashing, setting the ip address, turning ssh on, etc...  it was time to power the machine down, to put it into its final resting spot. Dave, the Engineer/electrition decided to "Pull the plug", instead of using the switch. when reconnected to the wall, the psu never turned on again... totally dead.(I was on skype from Hawaii to Toowoomba)

I see.  My only question is how long was the plug pulled?  Maybe he thought it better to get it back up as quickly as possible instead of letting it sit dead for what did they say 30 seconds?

Sounds like a blown fuse or fusible link.
I'd tend to agree... but it was 2am here... and dave went out the door to go on a psu mission... Ill get updated whenever the Emu wakes up... its only 530am there now...   
edit...How long?....  ug, probably ten seconds


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October 14, 2013, 07:26:24 PM
 #15923

I propose for each order to be sent after 15/10/2013 KnC Miner giving one unit of 100GH / s for free.

What happens if you have 3 day one orders that are in the #300 range and have yet to receive a tracking number for them?

Smiley

You shed a tear and hope for some real compensation? Sorry to hear mate...

Nah no worries. Got some mates together and we made personal orders totaling 10 Jupiter units before they started taking payments.

Once they started taking payments. Any large orders had to be split up into individual pieces if you wished to take advantage of paypal.

I paid BTC. The other gents had to split up their orders. By that time within 24 hours the order queue was in the #1500+.

However they did have orders in the #300 range. Sam in an email had stated within that 7 day window that it would be combined.

I can only guess at the cause for the delay. Perhaps the notes used by the queue coordinator was not updated for those orders. And because of that it was pushed back in the queue.

It became apparent to one of my colleagues the reality that ROI in BTC would not be achieved,

You can guess what happens next, and you know KnCs new policy with respects refunds.

As you may have guessed rather then investing in hardware. You may have better success investing in companies that handle BTC transactions along with payment processes in btc.

I am a optimist by nature. The fact that I like to help out when I can does not help the matter.

Needless to say I am now the owner of that order. Smiley

In fairness to KnCs team efforts in attempting to deliver all orders on time, and the fact that unlike others who I have ordered from in the past. Who shall remain nameless.

I may yet get close to the amount of btc I had paid for back from the units.

Edit: In case your wondering, When those orders were placed the KnC reseller/distributor incentive program was not in place. So I do not expect that the program would extend back to day 1 pre-orders.

Edit2: Disclosure: I also felt it necessary to state that I have not signed up and have not taken part in the KnC reseller/distributor program.

I wanted to inform you all that it seems they are indeed emailing tracking numbers.
Got the 3 Jupiter individual tracking numbers via email. However they still need to be picked up.

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.
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October 14, 2013, 07:26:30 PM
 #15924

Do you really want minute by minute updates?

It would be interesting :-) Day by day updates would be sufficient... Blimey, even good old Jody manages that with BFL :-)

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October 14, 2013, 07:31:18 PM
 #15925

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

..and Thou shalt spread the coin in the name of cryptography for eternity
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October 14, 2013, 07:33:28 PM
 #15926


Dude they are split between the manufacturing facility and the hosting centre, and programming firmware revisions. They updated you Friday. Do you really want minute by minute updates? or does the only thing that matter be that boxes are assembled, tracking numbers are pinged from UPS, hardware and hosting becomes stable and runs optimally?

They've had guys fly in from General Electric and Cisco, to double check that everything adheres to their recommendations, and are working round the clock to ensure you are actually getting your devices, the only thing that matters, which cannot be denied, as people are and the network hashrate reflects that. Customer service works fine, if you want reassurance. They have a backlog to clear but they want you to be happy with what you get. Again they are light years ahead of anyother company you have had dealings with so far. They've shipped more boxes than Avalon managed, and shipped more hashrate than BFL did in a year - in two weeks!

Lack of planning, overconfidence, understaffed, changing the Plan mid-course, etc. They would be doing fine if their customer's profit didn't depend on them shipping last month. Better luck next time?

And Avalon has shipped more than 700 miners. Stop spreading FUD, your responses are hurting KNCMINER more than their delays. Way to go for a marketing type design engineer.

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October 14, 2013, 07:35:23 PM
 #15927

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

he is talking about the few of us that have been tending to them as newborns around the clock

I got my 2 jupiters last Wed and with all my trials I have mined 12.8 BTC total between the two (~5 days)

and a lot of miners run slower on .95..   it only runs faster for people who werent tending to them and just accepted crap results

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October 14, 2013, 07:36:09 PM
 #15928

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

Are you sure it's most? 0.93 seems to be better to at least a very large fraction, me included.  One of my sticker 2s that behaves more like other people's sticker 3 in terms of messed up cores runs equally crappy in all versions. 0.93 just seems to bring the rest higher.

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October 14, 2013, 07:36:52 PM
 #15929

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

https://bitcointalk.org/index.php?topic=306969.msg3337748#msg3337748

All you need to do is remove the case throw on a house fan and make sure your ambient room temp is below 20°C.

This goes for boards with 8 VRM units.

Chances are you are making reference to those that have 4 VRM units with inadequate cooling methods.

But then again this is what you get with experience of dealing with a variety of custom ASIC Hardware.

I would also note that even those that received day 1 on October 4th that had modules with stickers #2 on them also had not problems if they just taken the steps details in that thread.

Edit: and they managed to make more then I since they had little down time from all the validation tests I have done.
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October 14, 2013, 07:37:41 PM
 #15930

36X Day 2 here just changed status to "Shipped" its a pickup so I guess they have to now ship it to their office where it can be picked up from as I imagine they don't want ppl having around the factory.

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October 14, 2013, 07:37:45 PM
 #15931

As you called me out on the other thread Bitcoinorama, I'll answer here so everyone can see.



You are absolutely barking mad. The reason you wrote the above was because you were called upon to prove you were a customer.

And you said you would seeing as you are intent on defaming a company that's bending over backwards to fulfill it's orders depsite whatever fud is being thrown at it currently.

So, as you promised; order number, what that order contains, and general location it's being shipped to.

I don't believe you are a customer, I do believe you are a troll...
I'll send you a photo when it arrives Bitcoinorama. In the meantime, suck my dick. I don't have to answer to some internet forum shill.

And I don't see an update on where the fuck my miner is shill boy. Go do that.

I second this, Avenger: you aren't a KNC customer, if you are, prove it. You've said a whole lot so far, completely fearless, I'm calling you out.

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October 14, 2013, 07:38:37 PM
 #15932

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

Are you sure it's most? 0.93 seems to be better to at least a very large fraction, me included.  My sticker 2 that behaves more like other people's sticker 3 in terms of messed up cores runs equally crappy in all versions. 0.93 just seems to bring the rest higher.



also, if you run anything but .93, use an auto-restart script so your miner doesn't get lazy with HW errors

https://bitcointalk.org/index.php?topic=310634.msg3337481#msg3337481

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October 14, 2013, 07:40:01 PM
 #15933

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

Are you sure it's most? 0.93 seems to be better to at least a very large fraction, me included.  One of my sticker 2s that behaves more like other people's sticker 3 in terms of messed up cores runs equally crappy in all versions. 0.93 just seems to bring the rest higher.



Indeed v0.9.3 is the best for submitted and accepted results. However if you take the steps to take off the case cover and put a house fan on top if you are unable to keep ambient temps low sub 19°C then expect cgminer to frequently restart.
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October 14, 2013, 07:40:45 PM
 #15934

Do you really want minute by minute updates?

It would be interesting :-) Day by day updates would be sufficient... Blimey, even good old Jody manages that with BFL :-)
She of course adds her snarky Comments gratis   ^... it's her value add
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October 14, 2013, 07:42:32 PM
 #15935

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094, but I'd have to agree that the newer firmware seems to have slowed it down a bit


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October 14, 2013, 07:44:47 PM
 #15936

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094, but I'd have to agree that the newer firmware seems to have slowed it down a bit

that is why I am in the middle of cutting my jupiter's case in two...  just gotta order some longer 10 pin cables  Smiley

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October 14, 2013, 07:46:07 PM
 #15937

I have 4vrm boards on my saturn running .095, and I can lay my fingers right on them, they are just warm to the touch, not hot by any means. They were the same with .091, .093, and .094

Saturn seems to perform better then Jupiters. Not sure as to the reasons.
Perhaps the fact that hot air from the front two ASIC modules are not being pushed onto the back two units as they are none existent on the Saturn units.
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October 14, 2013, 07:48:44 PM
 #15938

(...)

Note: If you had day 1 order shipped to you and got it up and running october 4th you would have made over 13 BTC as of this moment.
Just an FYI.

based on what numbers ?
remember most miners are running at expected speed since v0.95, before they were below that

BTW thanks for the work you did on your thread. I have read your posts and found it a good resource for those unfamiliar with linux and cgminer.

https://bitcointalk.org/index.php?topic=304567.msg3337825#msg3337825
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October 14, 2013, 07:50:27 PM
 #15939

As you called me out on the other thread Bitcoinorama, I'll answer here so everyone can see.

Let's start here:
Your posting history doesn't even focus on KnC until late Sept, and since then you have been nothing but abusive, so what's your real agenda.

And you joined in April and from June onwards, you been kissing KNC's ring non-stop, as hard and fast as you can.

So let's talk agenda's.

You always say "I'm straight down the line, I never told anyone to buy KNC".

The main thing people need to make the decision to buy is confidence.

You gave confidence, masses of it, posting 20 - 30 times a day to comfort people, to reassure, to say how smart and capable KNC were. You are responsible for a massive amount of KNC sales and you are disingenuous to deny it. You said before you worked in marketing etc - you know all this.

My agenda? I am a customer and I expect much better service than I have recieved from KNC. Many of my posts are related to getting KNC to give updates to their customers. And anger when they don't. They are unprofessional. You are unprofessional.

Then you come along after 5 or so days of radio silence and spout some nonsense, which seems to appease some. I guess you give them confidence (see above). But frankly, for someone who claims to be an engineer, you don't really seem to know much about it.

Here's a funny picture to explain:



Did you never write a report at univeristy? You generally come out with only "hypothesis" or "result". Like the power supply issue. People who do that tend to be know, in science and engineering, as charlatans.

Your intention all along here was to drive sales, to build up KNC and to work there. Purely selfish and self serving. And you masquerade as some kind of great guy, here to help everyone. And you masquerade like you are still deliberating on taking a job with KNC. What bullshit. (P.S. How's the apartment hunting in Stockholm going)

And now everyone is getting fucked by KNC lying about when they will deliver, you are trying to discredit me? Haha.

My agenda all along has been to get better service. I'm doing it for myself, but I'm doing it for everyone else on here too because I'm not the only one who's fed up of being treated like a schmuck by KNC.

We should be treated with the same respect as shareholders, as we are the angel investors who created and paid for KNC. And how are KNC paying us back?

- No refunds, even though they said there would be up until shipping. So I should be able to get a refund today, because my shit still says "Paid".
- Treating us like shit. Ignoring us. Sending us cut and paste replies, treating us like assholes. We have paid thousands of dollars each, this shit is unacceptable.
- Breaking promises. Plenty of them. Even today KNC are sending BS emails saying they will ship by 15th. And why the fuck can't they tell us how many units a day they are producing, so we know how long we have to wait? Because we are fucking schmucks??

I could go on.

As I said in the other thread, I am a customer. I have no ties to any other bitcoin or bitcoin related company. I am being 100% straight up and honest.

Summary:
You are a sneaky, self serving prick who has manipulated people into buying into KNC, who pretends he hasn't. I'm happy to take the time to expose that.
I'm a bit of a dick, but I'm entitled to better service from KNC and so it everyone else who gave KNC the money to exist.

Lot's of guys who are waiting and waiting don't have the money to lose. KNC can easily afford to dish out a few bitcoin compensation, to show some goodwill and respect to their customers.

But it seems they prefer to say "Go fuck yourself, read the t&c's". That's nice. Profit margain after profit margin after profit margin. I hope you are happy to work for a company like that.

Excellent points, I especially liked the part where you call Shillorama a prick.
timmmers
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October 14, 2013, 07:51:17 PM
 #15940

Bitcoinorama, have you provided an update on KNC's progress today?  That's all the vast majority of readers of this thread want!

More to the point. have KnC?
Bitcoinorama's words are welcome but not legally binding for KnC, which is useful for them. They can just disown them as an error or any number of things.

The question should be why aren't they speaking, here, email updates, forum of their own..silence. Wasn't like that before they dug this hole was it?

Dude they are split between the manufacturing facility and the hosting centre, and programming firmware revisions. They updated you Friday. Do you really want minute by minute updates? or does the only thing that matter be that boxes are assembled, tracking numbers are pinged from UPS, hardware and hosting becomes stable and runs optimally?

They've had guys fly in from General Electric and Cisco, to double check that everything adheres to their recommendations, and are working round the clock to ensure you are actually getting your devices, the only thing that matters, which cannot be denied, as people are and the network hashrate reflects that. Customer service works fine, if you want reassurance. They have a backlog to clear but they want you to be happy with what you get. Again they are light years ahead of anyother company you have had dealings with so far. They've shipped more boxes than Avalon managed, and shipped more hashrate than BFL ever have - in two weeks!

When you buy a new car, do you even think what the members of staff are doing in the offices or factory? No. You just hope they have a working system and aren't running around like headless chickens unable to deliver that shiny motor the brochure promised.

What BFL did ..who cares? What Sam and his staff are doing...who cares? They should be cruising now, all orders out of the door, after all that's what we've had from them ad nausea. "Everything is on schedule" "Margins upon margins" etc. If they are struggling it's the result of their own actions. They had months to wait for the chips, the chips arrived in time barely...wtf were they doing all that time if not planning this to perfection? They didn't even plan packing properly and it was so obviously shite it wasn't funny. They reject the people who wrote their mining software and then spend two weeks fucking about at customer's expense on the back of that, then brag about flying "experts" from the states over a fucking power supply? Oh and Cisco..presumably to sort their hosting out since that went down today without warning or explaination to the poor fuckers who paid through the nose for it and were trying to find out why..an email there might have been appreciated?

Truth is, they were talking shit and would be if they were talking at all. Despite being asked for figures , a % of rigs shipped, or numbers left to ship...no-one has a solid idea when their rig will arrive. Orders are in progress for days? Really?

I hope some of your loyalty rubs off on them, so we can have a bit in return for funding their whole business so they could play this huge gamble at zero risk. Seems that even if they pull it off we still lose.

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