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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 622117 times)
Snoopy40
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September 19, 2017, 02:04:42 PM
 #5001

    


I was approved for a 2-Step Verification Sept 15 2017
Today (Sep. 18) I was trying to Send Fund Into my Account and it was refused since I am not verified .
What is going on?Huh Why do I need to be verified again .
I am a complete Newbie I would appreciate some help
1575910961
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irlandescoin
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Hey yo let's go


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September 19, 2017, 02:27:09 PM
 #5002

   


I was approved for a 2-Step Verification Sept 15 2017
Today (Sep. 18) I was trying to Send Fund Into my Account and it was refused since I am not verified .
What is going on?Huh Why do I need to be verified again .
I am a complete Newbie I would appreciate some help

well if you check the tiers you have a certain amount of money you can deposit per day ,week or month.

if you deposit more than your tier permits this money will be on hold till u get approved.

have you checked that?

back here after the boom in 2013
Kraken-Septimus
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September 19, 2017, 07:28:21 PM
 #5003

please for kraken support.


why EURO deposits are getting so long now?

i used to deposit euro and get it in the same day.

now 3 days and nothing in my account, can you please explain what it is going on?

thank you.

please a nice answer ok? I use kraken for 4 years, not come with the usual answers please.


be transparent with the users.

Unfortunately we don't get any information on SEPA or SWIFT transfers until they arrive to us. Please contact your bank to find out what the delays are with your transfers. If this is an issue where your funds aren't being credited to your Kraken account automatically I would suggest opening a ticket here and escalating it using this form that Dargo has posted. Thanks for understanding.

   


I was approved for a 2-Step Verification Sept 15 2017
Today (Sep. 18) I was trying to Send Fund Into my Account and it was refused since I am not verified .
What is going on?Huh Why do I need to be verified again .
I am a complete Newbie I would appreciate some help

Please open a ticket here and we will have a look into what the issue is.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
Snoopy40
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September 19, 2017, 08:17:50 PM
 #5004

   


I was approved for a 2-Step Verification Sept 15 2017
Today (Sep. 18) I was trying to Send Fund Into my Account and it was refused since I am not verified .
What is going on?Huh Why do I need to be verified again .
I am a complete Newbie I would appreciate some help

well if you check the tiers you have a certain amount of money you can deposit per day ,week or month.

if you deposit more than your tier permits this money will be on hold till u get approved.

have you checked that?

Thanks For the reply
Yes I checked,   As I said  That   On the 18th I was notifyed by email, tha Iwas "Verified to Tier 2".   But now in my account at the verification page it say at Tier 1 & 2  i.e "" Processing".  and I am unable to make a deposit.   I sent an email to Support but no reply yet
Thanks again
Snoopy40
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September 19, 2017, 08:31:01 PM
 #5005

please for kraken support.


why EURO deposits are getting so long now?

i used to deposit euro and get it in the same day.

now 3 days and nothing in my account, can you please explain what it is going on?

thank you.

please a nice answer ok? I use kraken for 4 years, not come with the usual answers please.


be transparent with the users.

Unfortunately we don't get any information on SEPA or SWIFT transfers until they arrive to us. Please contact your bank to find out what the delays are with your transfers. If this is an issue where your funds aren't being credited to your Kraken account automatically I would suggest opening a ticket here and escalating it using this form that Dargo has posted. Thanks for understanding.

   


I was approved for a 2-Step Verification Sept 15 2017
Today (Sep. 18) I was trying to Send Fund Into my Account and it was refused since I am not verified .
What is going on?Huh Why do I need to be verified again .
I am a complete Newbie I would appreciate some help

Please open a ticket here and we will have a look into what the issue is.

I did yesterday  but no reply yet.   I find it somewhat strange   That I was verified for the weekend But on monday when I logged in to make a deposit in funding   I could not
kraken-elizabeth
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September 20, 2017, 07:55:46 AM
 #5006

please for kraken support.


why EURO deposits are getting so long now?

i used to deposit euro and get it in the same day.

now 3 days and nothing in my account, can you please explain what it is going on?

thank you.

please a nice answer ok? I use kraken for 4 years, not come with the usual answers please.


be transparent with the users.

Unfortunately we don't get any information on SEPA or SWIFT transfers until they arrive to us. Please contact your bank to find out what the delays are with your transfers. If this is an issue where your funds aren't being credited to your Kraken account automatically I would suggest opening a ticket here and escalating it using this form that Dargo has posted. Thanks for understanding.

   


I was approved for a 2-Step Verification Sept 15 2017
Today (Sep. 18) I was trying to Send Fund Into my Account and it was refused since I am not verified .
What is going on?Huh Why do I need to be verified again .
I am a complete Newbie I would appreciate some help

Please open a ticket here and we will have a look into what the issue is.

I did yesterday  but no reply yet.   I find it somewhat strange   That I was verified for the weekend But on monday when I logged in to make a deposit in funding   I could not

Please escalate your ticket with this form that Dargo has posted.
Pang.
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September 20, 2017, 12:57:18 PM
 #5007


(...)

No response by twitter or mail...I understand them need time, but I do not know if my funds are safe in kraken or someone hacked it.

Ticket #311114

Thanks

Hi, for ticket 311114, this e-mail change request has been solved.  A message has also been sent out on the ticket to address the access issues which are addressed differently (and routinely far more quickly) than the e-mail change issues.

Thanks for engaging us on this matter!

Yes, 4 months later the account is recovered yesterday.

Slow work, but now I´m happy again.


I understand the great work overload, and the few specialized people in this sector.

I hope that all the partners are solving their problems, and from here I admit that they are working slow, but they are serious people.

Thanks to the Kraken team.

Sipahi
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September 20, 2017, 04:42:25 PM
 #5008

Hi
On the date of 11.09.2017 ı sen 100k $ to your side. Dan told me that the reference code is wrong. One 'G' character was replaced by '6' mistakenly by my bank. I sent the order form and the swift paper to both Lynn and Dan. Dan also told me that they found my money. But you payment team is delaying my deposit. 100k is a huge amount of money. I am tier for and I sent my max daily limit. I cant stop thinking about it all day long. I already escalated the ticket via twitter. Please inform me that what am I waiting for. Patience has a end. If the reference number is very big problem send my. money back to my bank and I will pay the costs. Please dont ignore me. I need a date that you will credit my deposit. At least give me a dat for it. Hope to hear from you a.s.a.p. Waiting for the good news.

Ticket:672373

Kraken support replied me and my deposit was credited after all. But now I have another problem. They blocked my account and told me that SMCB Banks NY branch called the money back. Than they gave permission to my account to trade but with a negative deposit. I asked for them the transaction paper to ask my bank about the deposit but they did't care at all. The thing they say is they are sorry we did everything to change the banks mind to not draw back the money but they couldn't change their mind. Actually I did't sent any order to may bank to cancel the swift. Even I made an order to cancel the swift how can a bank withdraw money from an account if the owner of the account doesn't let them. This is nonsense. I reallty need a detailed explanation and the transaction paper if they really sent it back to me. I am a former Bank auditor and all these things are strange for me. Kraken support is very slow and they didn't even sent me the transaction paper. Should I ask for it. If they had sent me the paper without my ask it would me better so I would be more comfortable. But now I am really frustrated about my money.
Kraken team please send me the transaction paper and please explain how the bank can take the money back from your account?
ticket # : 693050 , 696547
Kraken-Septimus
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September 20, 2017, 04:52:10 PM
 #5009

Hi
On the date of 11.09.2017 ı sen 100k $ to your side. Dan told me that the reference code is wrong. One 'G' character was replaced by '6' mistakenly by my bank. I sent the order form and the swift paper to both Lynn and Dan. Dan also told me that they found my money. But you payment team is delaying my deposit. 100k is a huge amount of money. I am tier for and I sent my max daily limit. I cant stop thinking about it all day long. I already escalated the ticket via twitter. Please inform me that what am I waiting for. Patience has a end. If the reference number is very big problem send my. money back to my bank and I will pay the costs. Please dont ignore me. I need a date that you will credit my deposit. At least give me a dat for it. Hope to hear from you a.s.a.p. Waiting for the good news.

Ticket:672373

Kraken support replied me and my deposit was credited after all. But now I have another problem. They blocked my account and told me that SMCB Banks NY branch called the money back. Than they gave permission to my account to trade but with a negative deposit. I asked for them the transaction paper to ask my bank about the deposit but they did't care at all. The thing they say is they are sorry we did everything to change the banks mind to not draw back the money but they couldn't change their mind. Actually I did't sent any order to may bank to cancel the swift. Even I made an order to cancel the swift how can a bank withdraw money from an account if the owner of the account doesn't let them. This is nonsense. I reallty need a detailed explanation and the transaction paper if they really sent it back to me. I am a former Bank auditor and all these things are strange for me. Kraken support is very slow and they didn't even sent me the transaction paper. Should I ask for it. If they had sent me the paper without my ask it would me better so I would be more comfortable. But now I am really frustrated about my money.
Kraken team please send me the transaction paper and please explain how the bank can take the money back from your account?
ticket # : 693050 , 696547

Please escalate your ticket with this this form that Dargo has posted.

Unlock futures trading with Kraken's Crypto Facilities acquisition!
Do you need support? Please open a ticket here and escalate that ticket using this form.
aesma
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September 20, 2017, 05:48:03 PM
 #5010

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?
condoras
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This is what i do. I drink and i know things.


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September 20, 2017, 06:22:40 PM
 #5011

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.

CryptoGriff
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September 20, 2017, 07:30:27 PM
 #5012

Over a month now and still no progress or update on the status of my missing withdrawal. So today I took initiative and contacted Kraken's bank (Evolve Bank and Trust) that has sent withdrawals to my bank previously. They put me into contact with the company who handles the wire transfers (Synapse). I called them and no representative was available to speak to me. So in turn I opened up a support ticket there as well in hopes of recovering my funds. I have escalated this ticket twice now with no luck after sending confirmation and proof via my bank deposits that I did not receive the funds. Its very unprofessional that I am not being updated on the status of this ticket that is currently being handled by "Alex" as it says on the site. I have been extremely patient and understanding in regards to this matter but I had to take steps to figure out what is going on because of the lack of communication. I am extremely frustrated and have not used your exchange since this issue arose and will pull out the remaining funds I have on this platform.

To all current users be forewarned and look for a new Fiat gateway.
Retired
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September 20, 2017, 07:40:14 PM
 #5013

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.
Are you on Fidor?
burak19
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September 21, 2017, 07:10:25 AM
 #5014

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870
Sipahi
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September 21, 2017, 07:16:37 AM
 #5015

Since a few months ago one of my banks calls me every time I wire money to Kraken. They told me Kraken has been flagged as suspicious as it has been used by thieves to launder money. Basically they're worried my bank account might have been compromised.

Sipahi, maybe your bank got suspicious too ?

My bank have no problem at all with Kraken, in fact they have a "fast deposit system" for depositing there.
Probably it's not problem of your bank but problem of your country.

Almost two days now Orders are looking much better and faster. I hope that this will continue at least until the update of it.
Are you on Fidor?

Kraken support replied me and send the swift message. on the message " the money has been returned to intermediatery bank due to decision of the banks compliance" has been written. I asked my bank and they told me that they have no idea about it. On the 15 th of this month they sent the money back but I don't know actually how to get it back.
torrentco
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September 21, 2017, 08:13:44 AM
 #5016

why so many lost swift deposits?
i guess people should hold swift deposits for a while.
Samarkand
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September 21, 2017, 10:02:46 AM
 #5017

I don´t know if this is the right thread for it, but I have a suggestion.
Have you considered adding a USDT/EUR trading pair (you already have USDT/USD)?

If I want to buy USDT I now have to make 3 trades, because I deposit in €.
Afterwards I have to buy Bitcoin with my Euro and sell the BTC for $ in order to finally
be able to buy USDT.

If you would have a USDT/EUR trading pair I would be able to buy USDT with
a single trade instead of having to do the 3 trades I mentioned above.

Thank you for considering my feature request!
kraken-elizabeth
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September 21, 2017, 05:28:02 PM
 #5018

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870

You have been promised an update by today, please be patient until the day is over.
CostaRibeiro
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September 22, 2017, 02:14:52 AM
 #5019

hi everybody

Last week on 14.09.2017 I sent $100K to Kraken. I also forwarded the swift message to Dan. My bank told me that the money arrived on 15.09.2017. I am still waiting for your support to find the deposit and add on to my kraken account. I already excalated the ticket on twitter. Please hear my voice.

ticket: 681870

You have been promised an update by today, please be patient until the day is over.

I can't see how one can be patient with USD 100K flying since 15/09 and no answers from your side until today, can you?

 Undecided
irlandescoin
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Hey yo let's go


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September 22, 2017, 06:18:57 PM
 #5020

again missing deposit ticket: #702347


back here after the boom in 2013
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