jedaite
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August 31, 2017, 06:38:53 AM |
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jedaite helped a lot also dargo you was right after seeing a professional assisting me it makes perfectly sense i really advice study the logic of the crosspairs and take care of the overview page and yes it works perfectly then I'm glad I could help you brother
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bitjoin
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August 31, 2017, 11:03:17 AM |
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I have a question for kraken support team member please. My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks. We will have the same address and IP address. Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage). Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?
Thanks
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poordeveloper
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August 31, 2017, 12:04:36 PM |
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I have a question for kraken support team member please. My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks. We will have the same address and IP address. Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage). Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?
Thanks
As far as I am aware, there should be no problem though notifying them in advance will avoid potential problems in the future. If I were you, I'd await for a reply from Dargo.
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alexrossi
Legendary
Offline
Activity: 3892
Merit: 1745
Join the world-leading crypto sportsbook NOW!
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August 31, 2017, 03:22:43 PM |
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Not going to hide my opinion, but kraken server seems to slow down every day that i access it. Initially was only slowliness, but now there are a lot of cloudflare alerts (aka server down) that are a little creepy.
Are you constantly under DDOS? Is the slow loading of the pages manually throttled by design, since the use of a CDN generally make also heavy sites very fast to load?
I Always happily used kraken to swap euros to btc (so the btc themselves are kept on the Exchange for no more than 10 minutes after the trade), but I need to admit that when i see a lot of those slow loading pages and cf alerts I just want to see the withdrawal completed as soon as possible to not have to deal for longer times with the site. This is very sad since your deposit and withdrawal commissions with fiat are very low and the support also here on bitcointalk is present with Dargo.
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kraken-elizabeth
Newbie
Offline
Activity: 25
Merit: 0
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August 31, 2017, 03:26:45 PM |
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I have a question for kraken support team member please. My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks. We will have the same address and IP address. Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage). Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?
Thanks
There's no problem with two people using the same IP address. But each of you have to use your own bank account to deposit and withdraw fiat.
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bitjoin
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August 31, 2017, 07:15:07 PM |
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I have a question for kraken support team member please. My partner who lives with me wants to open an account and verify themselves. We both will be using kraken for fiat deposits/withdraws via different banks. We will have the same address and IP address. Will will both be applied for verification tier 3 on our different accounts (my partner has yet to open account at this stage). Is there any reason kraken might have any issue with us based purely on 2 accounts with same address coming from same IP address etc?
Thanks
There's no problem with two people using the same IP address. But each of you have to use your own bank account to deposit and withdraw fiat. Thank you
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poordeveloper
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August 31, 2017, 07:17:17 PM |
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Do you allow fiat withdrawals to 3rd parties?
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Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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August 31, 2017, 07:26:10 PM |
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Do you allow fiat withdrawals to 3rd parties?
No, you can only withdraw to bank accounts in your name. Even withdrawals to company bank accounts (under the company name) are not allowed even if you are sole owner of the company.
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Gegero
Newbie
Offline
Activity: 1
Merit: 0
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September 01, 2017, 01:38:06 PM |
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Hello. Can you help me please ? Ticket kraken 626236 : i made a deposit the 31/08 with the SEPA method but I forgot to specify the complete reference code. My deposit is missing. Thanks !
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Kloeaf
Newbie
Offline
Activity: 38
Merit: 0
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September 01, 2017, 01:41:59 PM |
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Unlike other kraken gives trust unfortunately there is not a lot of altcoin .. which makes doing transaction between exchange and expensive! I hope it will add more at futur
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Kraken-Septimus
Full Member
Offline
Activity: 338
Merit: 101
https://support.kraken.com
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September 02, 2017, 12:23:34 PM |
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Hello. Can you help me please ? Ticket kraken 626236 : i made a deposit the 31/08 with the SEPA method but I forgot to specify the complete reference code. My deposit is missing. Thanks !
Hello, Please use the form mentioned by Dargo to escalate your ticket.
Please also note that Dargo will be introducing me the next time he is on Bitcointalk.
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Kloeaf
Newbie
Offline
Activity: 38
Merit: 0
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September 02, 2017, 03:26:10 PM |
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Hi ! What is futur coin add in the kraken platform please ?
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not.you
Legendary
Offline
Activity: 1726
Merit: 1018
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September 02, 2017, 06:03:47 PM |
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Really seeing a ton of errors trying to place simple orders lately. Also had a limit order that never executed despite the price going way past it.
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pehoko
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September 02, 2017, 06:09:37 PM |
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Yes, very slow and not useful exchange. Site interface is very bad and laggy and even now kraken is trying to steal funds from users: Below is a list of all trading pairs showing the new allowed number of decimal places for each pair. For example, 1 decimal place will be allowed for bitcoin-USD (XBT/USD), meaning that you can place an order for $4,350.1 but not $4,350.01. Trying to place an order with more decimal places than allowed will result in an error and the order will not be created. If the “%” option is used to specify order price, the result will be truncated (rounded down) to the maximum allowed decimal place.
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aesma
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September 02, 2017, 08:29:25 PM |
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Do you allow fiat withdrawals to 3rd parties?
No, you can only withdraw to bank accounts in your name. Even withdrawals to company bank accounts (under the company name) are not allowed even if you are sole owner of the company. I thought there was a way to verify a company ?
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Ale88
Legendary
Offline
Activity: 2562
Merit: 2869
Catalog Websites
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September 03, 2017, 04:52:11 AM |
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Do you allow fiat withdrawals to 3rd parties?
No, you can only withdraw to bank accounts in your name. Even withdrawals to company bank accounts (under the company name) are not allowed even if you are sole owner of the company. If I have 2 different bank accounts in 2 different countries, both in my name, can I send/withdraw money in both? And another question: I read in another forum that about 850 wire transfers (for deposits) have gone lost for a problem on your servers, and people lost their money, is that true?
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bernard75
Legendary
Offline
Activity: 1316
Merit: 1003
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September 03, 2017, 04:57:11 AM |
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Do you allow fiat withdrawals to 3rd parties?
No, you can only withdraw to bank accounts in your name. Even withdrawals to company bank accounts (under the company name) are not allowed even if you are sole owner of the company. If I have 2 different bank accounts in 2 different countries, both in my name, can I send/withdraw money in both? And another question: I read in another forum that about 850 wire transfers (for deposits) have gone lost for a problem on your servers, and people lost their money, is that true? 1. Yup 2. Transfer and servers?!?
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bitjoin
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September 03, 2017, 08:21:21 AM |
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Yes, very slow and not useful exchange. Site interface is very bad and laggy and even now kraken is trying to steal funds from users: Below is a list of all trading pairs showing the new allowed number of decimal places for each pair. For example, 1 decimal place will be allowed for bitcoin-USD (XBT/USD), meaning that you can place an order for $4,350.1 but not $4,350.01. Trying to place an order with more decimal places than allowed will result in an error and the order will not be created. If the “%” option is used to specify order price, the result will be truncated (rounded down) to the maximum allowed decimal place. How is that stealing? you need to check definitions. Its to stop people putting orders of say $4838.001 to beat the $4838 order.
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Bonez0r
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September 03, 2017, 10:00:08 AM Last edit: September 04, 2017, 12:55:07 PM by Bonez0r |
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Really seeing a ton of errors trying to place simple orders lately. Also had a limit order that never executed despite the price going way past it.
Same here. It's getting extremely frustrating. Even creating simple orders now almost always generates an error, both in the new beta interface and the old one. When trying to place a BTC buy order (old interface), this error appears: "XBTUSD price can only be specified up to 2 decimals". But I entered a price without ANY decimals. I found that entering one decimal helps. This is a bug and needs to be fixed. Also, when i try to change an order in the beta interface and it generates an error, sometimes the whole order disappears. Another error i get in the old interface (since a few days?): "Your order may have failed. Please refresh the page and check your orders. Contact support if necessary." Seriously, how hard can it be to process a simple limit order. Kraken is literally the ONLY exchange that has problems with this of all the exchanges i use. I think some people need to be fired and replaced with more competent people.
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pehoko
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September 03, 2017, 10:03:28 AM |
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How is that stealing? you need to check definitions. Its to stop people putting orders of say $4838.001 to beat the $4838 order.
Yes, it is definition but where did go your funds after 1-st decimal number? Sample order: 1.06BTC for 4868.2$=5160,292$ ... =5160.2 or 5160.3?
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